This company is TERRIBLE. They rechesudled my appointment from 5 days after making the appointment to 10 days. Then they called me the night before to tell me that they would be there between 10-2. I took off work from 10-4. Then at 8:20 the day of the install, I get a call from them saying a technician will be there between 8:15-12:15 THAT DAY. I called immediately, the woman said she put a note on my account that I would not be available until 10. Well, I get home at 10, and there is a note that someone has already been there and to call to reschedule. So, I do. Next available install date is 11 DAYS after this one. 11 DAYS! I have already lost work, had to pay data overage on my phone bill, and wasted 45 minutes of my life. So I call to set up a new provider and low and behold, it is windstream that installs. I call, set it up, everything goes smooth. Next day, I get an email saying my order can not be processed because it is a duplicate order. I call, they cant figure out what is going on so they cancel one order. Next available install date....10 DAYS from the order date. REALLY?! GET IT TOGETHER WINDSTREAM. I am not even a customer and you guys have really burned me.
Customer with them for 5 years. Then the speed became horrible (.04mbps) and would just drop out constantly. After hours on the phone, their reply, find another provider.Screw you guys.