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Hensons Collision
200 E Florence Ave, Syracuse, NY 13205, United States
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Hensons Collision

Comments
Ji
Review №1

Unfriendly I was told to wait 15 minutes for Paul get in only for him to tell me 30 minutes later that he couldnt do the job until the next day. A simple tire job.

Se
Review №2

Tried to purchase a vehicle went to test drive it the first time and it was full of junk making it undriveable. Went back out to test drive on the day to pick it up he allowed a friend to borrow it. Wasted over 4 hours, he was rude and very unprofessional.

M
Review №3

- Have ALWAYS had vehicles serviced the right way the FIRST time. Now going on 21 Years+++ for MY vehicles alone!!!- FAMILY Business that Roger (son of previous owner who STARTED Business : Waymon) has kept flourishing with his A+++ service of the vehicles that come to the lot.- Henson’s strives to set himself ahead of the competition with ACTUAL Knowledge, Talent, Know-How, and pride in his service.- Each car I’ve owned, and let Roger and his SAME mechanics (virtually ZERO turnaround with his mechanics! : Never had seen ANY of his guys/mechanics get up and ‘leave for a better position or job position’ on him.He has helped me carry these cars well past their loan end dates, allowing me to reap the reward of some equity into newer vehicles, which as most KNOW is almost UNHEARD of in the car world. Not only do they continue to run exceptional WELL BEYOND the same Year, Make, and Models on the road, but they become a DIAMOND in the Rough Used Car World our there!I can BOLDLY and CONFIDENTLY SAY: If Roger and Henson’s has been the mechanic, through and through, on the vehicle... then YOU can be confident when you are the next owner of the vehicle - that it is in the finest possible working order, both inside and out, to continue to drive the vehicle confidentially as you know that the vehicle could NOT be in BETTER order after Henson’s (and Roger) has been its caretaker.- I have, and will continue to, refer(red) ANYONE that needs vehicle service - To Roger and the guys at Henson’s Collision (w/ FULL bumper-to-bumper Mechanical AND Body INCLUDiNG Electrical AND other work that a lot of repair centers with either charge you too much, or simply not touch... ROGER won’t do that to you EVER - He and the guys MASTERFULLY work on them ALL!With as much respect as you’ve shown me and ALL of my vehicles... as well as my family’s vehicles through the years,- Michael Scheer— A++++ EACH and EVERY Time.— Honest AND Dependable with extremely competitive prices with the HIGHEST repeat customer business!

Wi
Review №4

Great 👍

Mi
Review №5

Awesome

He
Review №6

Replaced my perfectly good radiator and when I drove away from the shop I was still experiencing the same problem for which I brought it...drove straight to another mechanic and was told my engine fan had been unplugged. Thats why I was overheating

Jo
Review №7

My entire family (3 generations) lets no one but Roger and his crew at Hensons touch our vehicles. They are fair and reasonable, work quickly and are very honest and knowledgeable. Id give 10 stars if I could.

An
Review №8

John who towed my car was very unprofessional and rude. He did not introduce himself for explain what the process was. He literally pulled up while I was still sitting in my car and started attaching the chains to tow. After the car was towed to the garage the people I talked to on the phone and in person were professional. In general as a female I feel like I do not get treated well at car repair places and am afraid I do get overcharged. This place was not exceprional, just did their job I assume. Also the garage is located at the end of the road.

ja
Review №9

If I could give them zero stars I would. Very unprofessional and are extortionists. They will be hearing from my lawyer. Roger this ones for you buddy, you dont take advantage of women!

Ja
Review №10

Most of 5he time parts are on cars that are needed for my car. Or truck.

Jo
Review №11

These guys can fix anything

Mi
Review №12

Good service!

Ni
Review №13

Great guy

Information
3 Photos
13 Comments
3.9 Rating
  • Address:200 E Florence Ave, Syracuse, NY 13205, United States
  • Site:http://hensonscollision.net/
  • Phone:+1 315-492-9200
Categories
  • Auto dent removal service
  • Auto repair shop
  • Auto tune up service
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8am–4:30pm
  • Tuesday:8am–4:30pm
  • Wednesday:8am–4:30pm
  • Thursday:8am–4:30pm
  • Friday:8am–4:30pm
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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