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Smythe Volvo
40 River Rd, Summit, NJ 07901, United States
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Smythe Volvo

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Pe
Review №1

Bought there preowned V60 CC a year ago. Beside difficult times in Covid era all went pretty smoothly. Paul L. was very nice and helpful.Also, I have to mention people working at their service center. These guys are always polite, listen to client needs and try to solve problems. Generally I am impressed.

re
Review №2

Excellent service from beginning to end. We knew William was our guy from the moment he introduced himself. William is the best salesman I ever had since I am buying car . He made us feel comfortable, no pressure, and adapted .Cannot say enough positive things about my shopping to buying experience. William was the salesman that answered my questions about the car when I called and gave me an appointment. William made the finance job very easy. As matter of fact it didn’t take long for us to have everything ready to have our new car to go home. My great team at our service consisted of the receptionist xxxx William (sales), Henry (technology ) and Henry (finance) were all extremely professional and helpful. They went out of their way to get us on the road with my new vehicle. Thank you all for everything!

Ro
Review №3

I have worked with Alon while not sure I wanted to buy another Volvo quite so soon. He helped me make the right decision and then worked really hard to get the exact car I wanted.Additionally, he was always accessible and professional throughout the process. He was determined to help me learn all the technological features to make my driving more confident and more comfortable.I can’t recommend him highly enough. He was terrific. Thanks, Alon!

Ad
Review №4

Jesus was the sales person for purchase. He was very helpful and made sure to go over all the details before the purchase. This was my first car and couldnt have asked for a better experience. I would recommend him to anyone who wants to have a great professional experience purchasing a car.

Ra
Review №5

I always bring my 2 Volvos in to Smythe for maintenance and service. Anyone I ever deal with there is professional and personable. Id like to specifically mention Dina Thomson, a service specialist who always keeps me informed of the work that needs to be done, along with the cost. There are never any surprises. Shes very thorough and good at what she does.

Li
Review №6

I had a wonderful experience with Stacy. He is knowledgeable and has provided me with valuable information about my Volvo. Symthe should be happy to have him on their sales staff. I recommended him to a friend who leased a vehicle from him. Trying to make good news travel!

ch
Review №7

Just purchased our second car from Smythe and had another A++ experience. Alon took great care of us once again. The entire staff there is always first class / professional. We are loving our new Volvo. Thank you, Smythe!

Is
Review №8

We leased a Volvo from this venue and the sales person Alon Katende was extremely helpful. We were just browsing initially and were not set on the type of car we wanted. Alon made our decision very easy and the entire procedure went very smooth. we love our car. Thank you Alon!

ca
Review №9

Can not say enough positive things about my shopping to buying experience. I purchased a 2022 XC 60 yesterday. My team Sam (sales), Henry (technology ) and Henry (finance) were all extremely professional and helpful. They went out of their way to get me on the road with my new vehicle. Thank you all for everything!

Ni
Review №10

I leased 2 cars within the last month at Smythe and worked with Eric Kulawczyk on both occasions. Eric was extremely patient and accommodating with helping to find the cars I was looking for, showing me a handful of cars to help make a decision, and also giving me a ride to the dealership when I was picking up my car to avoid having to take an uber. To say I had great experience is an understatement and would highly recommend Eric and Smythe.

Da
Review №11

Smythe Volvo is the standard that all other dealerships should be graded by. This is our third Volvo from Smythe and the shopping, buying and delivery process could not be more painless. Alon did a tremendous job meeting our needs. He also ensured all the paperwork was completed prior to delivery of the vehicle. I was in and out in under an hour; all paperwork signed and a detailed walkthrough of the vehicle by Derick of the delivery staff.Highly recommend!

Mo
Review №12

I’ve had my xc60 for about 2 months now and I love it. It has been such a great car. Thank you Ashley and the Smythe team for getting me into this car!

Er
Review №13

Just picked up our XC90 lease from Smythe. We can’t say enough good things about this experience! Eric, Francine and Derrick were all extremely knowledgeable, efficient and friendly. We will absolutely be referring Smythe to friends and family. Was a truly great and painless experience. (And the XC90 is fabulous too). Highly recommended!

KE
Review №14

I reached out to Stacey at Smythe Volvo. He was super cool and helpful with helping me on my new car journey. I expressed what I was looking for and he went above and beyond to locate the vehicle. He did a nationwide search and located the vehicle for me. Talk about outstanding customer service! Although, he managed to find the car that I wanted he found another car that was even better than the original. I’m leaving here a repeat, super stoked, and satisfied customer.

36
Review №15

One of the best days of my life! Great car buying experience. William McLaughlin has been helping me for almost a year trying to get a car at Smythe Volvo, he’s been very patient with me and a great mentor through this journey. I am grateful that William was a part of my Volvo buying experience!

Ch
Review №16

Had the most friendly and efficient interaction with William Mclaughlin @ Smythe. They streamline the process and try to avoid much of the pitfalls of car shopping. The dealership is well aware they have a unique product but they market it well and dont rake you over the coals for what has been a challenging car market in supply terms. no reason imo to go anywhere else in leasing a Volvo.

Ne
Review №17

My wife and I leased an absolutely beautiful xc40 recharge today and we could not be happier. Jesus and all the team at Smythe were great. Go electric, it will change your life.

Ji
Review №18

My family has purchased several Volvos from Smythe so when it was time for me to purchase my first car, I knew where to go. As a first time car buyer I was a little nervous but the Smythe staff was very welcoming and answered all my questions. William my salesman was fantastic and extremely knowledge about the car I was purchasing. William made my experience of buying my first car better than I could have imagined. I never once felt pressured to buy the car I was looking at and the process of buying the car was very easy. I will definitely be returning to Smythe Volvo for my next car.

El
Review №19

Great place to work with! I got the pleasure of meeting and talking with Ashley. She made the whole process seamless. Thank you again for everything!

In
Review №20

Hands down, this was the best car shopping experience I have ever had, from the beginning to the end. Smythe Volvo sets the standard for the rest of car dealerships and rightfully deserves 5 stars. My salesperson Shaun was extremely knowledgeable, professional, and provided the right recommendation for a vehicle for me within my budget and needs. Shaun was excellent in communication, follow up and overall service. Eric, the finance manager is another great asset to the Smythe Volvo team. Dereck, their tech wizard, makes all the buttons and features easy to understand and navigate through. The Smythe Volvo is a great team of people that work really hard for you to ensure the experience of purchasing a car is painless and exceptional. I would highly recommend Shaun and his team to everyone.

Li
Review №21

Cannot say enough positive things about Doug MacAdam. He was extremely helpful and professional. Such a great experience thanks to Doug.

Ro
Review №22

Hands Down No Dealer Have Them Beat As Far As Service This Is The Only Dealership Ive Been Too That Have The Machine To Scan Underneath The Car Service Advisor Mark Terry Provided Excellent Excellent Super Superb Service And Answered All My Questions And Concerns Thank You Again @mrtoldyamother

st
Review №23

To everyone at Smythe Volvo thank you!! Jesus was a God sent, from his first few to us (me) I got the car for you! Its like he knew which one we saw online and the one we were there for. Great connector. Paul the product specialist was very enthusiastic and knowledge. And lastly our fiance manager Abood was not pushy, courteous and also knowledgeable. Everyone was clear on the fact that we lost two cars in the Ida floor so everyone worked swiftly and expeditiously. Not a long car buying process. Thank Jesus 🙏!

Na
Review №24

This has been the most pleasurable experience at a car dealership. Jesus was wonderful, attentive and gave full attention to everything we asked for. The team at Smythe Volvo is just by far the best team I have come across. Francine (I really hope I am writing this correct but sorry if I am not) she is just amazing. The whole team is so wonderful. They care for you. Jesus and Francine just made our purchase process very smooth. And, want to thank them for everything they did. And, Sorry that I forgot to mention another person who was great and so thorough in explaining everything….Tom!! Thank you everyone

Er
Review №25

2nd Volvo with Smythe. And THANKS to Kyle the great, William the neighbor, Francine the finance queen and their five star service. I remain as a Smythe Volvo loyal customer….

je
Review №26

William at Smythe was extremely helpful in helping me decide what car to purchase. I came in to look at a Certified Pre-Owned sedan but really wanted a Wagon. I was considering an CPO Audi A4 Wagon (Too Small) or CPO A6 Wagon (Ridiculously too expensive but what I really wanted). Will let me test drive a S60 and then recommended a V90 Cross Country Wagon. He won me over by not pressuring me and allowing me to take the V90 for a ride alone and show my family without the stress of a sales rep in the car. What clinched the decision is the extensive Volvo CPO Warranty. While I spent more than I planned it was MUCH less than a Certified A6 Wagon and I have a CPO Warranty car that I do not have to worry about costing me an arm and a leg to repair for the next 5 years and beyond. I would love that A6 Wagon (6 Cylinder) experience but the Volvo Cross Country looks great, is a newer model year and has tons of features. Will sold me the right choice for size, price and warranty protection. Lastly the attention to detail in fixing cosmetic issues I found at no cost to me tells me I bought from the right dealer that is customer focused first.Thanks Will

Am
Review №27

My service experience is always a great one. My service advisor Mark Terry always provides me with excellent customer service, when it comes to recommended services needed on my car Mark is not pushy but very knowledgeable and always advises whats in the best interest for my car. I trust my car in the care of this dealer because of Mark. I would not go anywhere else for service on my car.Thank you Mark for keeping my car running perfectly. I am one very happy and satisfied customer . See you next service due

Mi
Review №28

I had a wonderful experience with Sam at Smythe Volvo. Sam efficiently answered all of my questions and walked me through my new car purchase over the phone/email so that everything would go smoothly at the dealership. We could not be happier with our car, or more satisfied with the service at Smythe Volvo – highly recommended.

Da
Review №29

Smythe Volvo made the car buying/leasing process as easy and painless as possible. I was really dreading going into dealerships to test drive and lease a car but this was as easy as it gets. Their sales people, specifically Alon, were respectful and not pushy at all. When it came time to talk numbers they were straightforward and transparent. I love the car I drove away in and would recommend both the Volvo car and this dealership specifically.

Ma
Review №30

Great car buying experience. Was looking for a stylish, safe and reliable second car for the family and William @ Smythe was straightforward and accommodating. Saw the XC60 late on Friday and was driving it home on Saturday. Would recommend this dealership to anyone. Made it easy.

Ma
Review №31

Just an overall outstanding, family-owned dealership. From our salesperson (William) to finance, the service department (Tom), and the managers and owners (Kevin), we couldn’t have had a better buying and service experience. The mark of a great dealership is how they operate with integrity and transparency, and the result is that there’s no question that our next purchase will be from Smythe Volvo. There is absolutely a reason this dealership has the reviews it does…because they do right by their customers. Thank you Smythe Volvo!

De
Review №32

My experience at Smythe Volvo was amazing. They welcomed me with warmth and a great cup of coffee. 😊 William my sales representative is a very nice guy. He was very careful going over the details of the vehicles that I selected on their website. Making sure that my purchase was a great experience. Francine in financial is very sweet and was punctual on having everything prepared for my husband and I when we came in to pick up the car.I also want to thank the young man who went over all the detailed and functions of my car. It was so much and overwhelming, but he insured me to contact him anytime if I needed help. I can not remember his name, but I will most definitely contact William to give him a great review . Thank you guys for selling me my first Volvo. I love it‼🥰🥰.Michele Height

Al
Review №33

Came in due to Storm Ida where I lost my vehicle in a flood. I met Samer Shehata who helped me with this transition where I feel I got very lucky. Not only did he patiently answered the numerous questions my wife had, but he is very knowledgable and attentive to our needs. Kudos to Volvo for having a discount for those that lost their car in the flood. Very surprised you had a promotion in such a quick turnaround time! This is my second Volvo that I get here and wont be my last.

No
Review №34

We had a wonderful experience with Mr. Alon Katende at Smythe Volvo. Alon was patient, prompt, thoughtful, insightful, informative and fun. Working with him felt like working with family or an old friend! We highly recommend Alon and Smythe Volvo if you’re in the market for a Volvo in New Jersey. We love our new Volvo.

An
Review №35

I visited Smythe Volvo today to look at a possible new lease for my next car. I do not drive a Volvo today but like the look of the small SUV. Alon was my sales contact and was informative, respectful, professional and made me feel like a friend. I test drove a car and was pleased. Alon answered all my questions. He introduced me to Tom, the Sales Manager, as I was leaving and again, Tom made me feel welcome and valued. To contrast, I visited another dealer that same day (not Volvo) and the experience was horrendous. When I compare the 2 experiences today, it was like day and night and Smythe Volvo was the winner! I feel so strongly about how pleasant and impressive my experience was today with Alon and Tom I am happy to write this review. Thanks to Smythe for being what the client wants and needs. Very impressive!!!! Much appreciated!!!

Lu
Review №36

Smythe Volvo is great! Great facility and very professional staff. I have dealt with Doug and Dina in Service and they have both been fabulous. Highly recommend.

St
Review №37

Steve had me in and out in no time at all. Had a great experience and love my new Volvo.

Je
Review №38

What a different car-buying experience! We went to Smythe after considering a few other Makes/Models and it was such a pleasure to have someone really listening to us throughout the process. No pushy sales, but instead a respectful, relaxed attitude towards us from beginning to end. We met our salesperson William McLaughlin and he truly understood what we were looking for and put us in the right car quickly. Erik Ramos walked us briskly through finance and Paul Leary patiently introduced us to all the great features of our XC40.We love our Volvo even more than we thought we would and are completely enamored with Smythe Volvo for creating such a positive experience. We cannot recommend them enough!

Sh
Review №39

One of my least favorite parts of life is spending the weekend at the dealership. It takes so long! Shaun Hayes made it bearable. We had a good idea of what we wanted. He was straight up with us and did not steer us off track. Super knowledgeable, efficient and accommodating the entire time. This guy really knows his stuff. How can you go wrong with 20+ years experience working in dealerships?

St
Review №40

We had the Best experience at Smythe, from the moment we walked in our salesman Shaun was very friendly but professional he knows the answers to all of my questions. He helped us to find the right vehicle we were looking for, showed us several vehicles and let us take as much time as we needed he was Not pushy at all. Everyone at the dealership is super friendly the offered us drinks and snacks there is a lounge with Large comfortable chairs if you take your vehicles there for service or are waiting to meet with your next representative. Paul was the man who hooked me up and showed me all of the options my vehicle offers everything from my mirrors, power options, setting our phones up I wouldnt know what half of things I even have without him so a Big kudos to Paul. I have to say a genuine thanks to the behind the scenes detailing crew who did an Amazing job My car looks and feels beautiful. Lastly we met with Erik and signed all of our financial paperwork he was very kind and personal with us he is a very caring gentleman and made this process seamless.

Vi
Review №41

Typically the experience is not easy when car shopping. Sam Shehata, Erik Ramos and the team actually made the entire experience great. We were not pressured, we got to test drive the car vehicle we preferred, and leave to another dealer to test drive another brand as we had options. We went back to Smythe Volvo, and both Sam and Erik kept the great customer service experience, and did not force anything on us. Highly recommend asking for them when visiting the showroom.

Ca
Review №42

It was by far the best car buying experience I have been a part of! The whole team was phenomenal.I am used to being “sold” my car with high pressure tactics. The exact opposite was the case here. They offered their help. They were extremely friendly and couldn’t have been more on top of things.Love my new car! Thank you Smythe.

Je
Review №43

BIG THANK YOU TO WILLIAM MCLAUGHLIN!! My husband and I went to 2 different Volvo dealerships before coming to Smythe and both times prior, it was either as if we were a bother to the salesperson or they were not in the business of selling cars (keep in mind we knew exactly what we wanted... S90). When we walked into Smythe, we were immediately greeted with happy people and partnered with William. We told him exactly what we are looking for (model, colors of choice, and monthly payment we wanted) and he DELIVERED! Not only did we get exactly what we wanted but the finance part (which can be a freaking nightmare) was so smooth and the entire process was so fast considering how long it can take. Thank you William and Smythe Volvo for your amazing hard work, friendly and professional demeanor, and smooth process! Once our lease on our other vehicle is up, we will definitely come back for our family SUV!!!!

Ch
Review №44

Such a delight doing business with Volvo special shout out for Stacey Hopson! He made us feel at home at all times and explained us everything on detail. Stacey, Thanks for a great deal, we had a very pleasant experience!

Jo
Review №45

I recently had my Volvo serviced here and it was by far my most pleasant dealer experience. The service team here went up and beyond to diagnose and fix my vehicle. My service advisor Doug MacAdam was amazing and went out of his way to make my first visit here a good one. Everyone at Smythe has been so kind and professional and will be my go-to dealer. I couldn’t recommend them enough. Thank you Doug and Regina for all your help!

Ra
Review №46

This was by far the easiest car buying experience I have ever had. William was so helpful and to the point. Coming here was quick and efficient. I highly recommend coming to Smythe Volvo and working with William.

W
Review №47

I recently moved from Hawaii to Michigan and was looking for a new Volvo. I knew I wanted an S60 and I really wanted an R Design. I found 3 cars in the country that met my needs and my number one was at Smythe Volvo. I worked with Sam Shehata who was incredible in going through the car buying process especially while I was states away. Shipping was reasonable and rolled right into the paperwork. He took care of the out of state registration, shipping and delivery of the car, overnighting all the paperwork and the temp registration. I love volvos and he absolutely made me a customer for life. Smythe Volvo is professional, courteous and really easy to work with. If youre anywhere in the country looking to buy a Volvo, Id highly recommend starting with Smythe Volvo.

Ro
Review №48

I was close to signing a Volvo lease with another dealer but decided to give a call to the dealership closest to where I was about to move. My thinking is that it could make things easier when it comes to servicing, getting the plates, among other things. They connected me with Eric Kulawczyk and my first experience with anyone in the area couldnt have been better. Not only did he give me a very fair price, he took the time to get to know me and make sure he was guiding me to a car that fit my needs. Ive seen enough interactions with salespeople over the years to know the difference between someone who is just looking to make a sale and someone who is willing to spend a few minutes on the phone or in person to make sure everything is just right. In short he cares, and it was evident from our first conversation. When youre in the process of selling one home and buying another, i thought that getting a new car is just another thing that was adding to the confusion in my already busy life. That wasnt the case at all because the level of service from Eric and his team was top notch. Id highly recommend him and the Smythe Volvo location any day of the week. Youre not only dealing with great cars there, but great people. Stop in, youll see what i mean.

Ka
Review №49

I had an amazing experience with the purchase of my XC90 at Volvo Smythe. The whole process was quick and easy! When I walked in there, I had my doubts about what I wanted to take home and Kyle really helped me narrow it down, without pressuring me, and keeping in mind my needs and budget the whole time. They are a reputable dealer and I appreciated the transparency about the the car stats, fees and loan interest rates. The payment amount Kyle estimated at his desk before even running my credit (just based on the info I provided) ended up being exactly on the dollar with what Francine in the finance department came up with after processing my loan. The cherry on top to my experience was being able to borrow a car since my own car was not ready to be taken home. Once I picked up my car, Derek walked me through all the cool high tech features in the car and helped me get my phone app set up. Kyle and the whole team at Volvo Smythe went above and beyond and made me feel at home. Totally recommend. If you are thinking of upgrading or need a new car, go see these guys! You won’t be disappointed.

Mi
Review №50

Came out of state and drove rental to purchase a vehicle. The salesman Shaun!!! worked with me very well, super friendly, so much knowledge about car, very experienced and even helping me out to return my rental was great. The transaction went easy and smooth. Highly recommended to people interested in purchasing Volvo and specifically look for salesman name Shaun Hayes.

Tr
Review №51

We had a great experience working with salesperson William McLaughlin and finance manager Erik Ramos! They both stayed late to make sure that everything went smoothly, and it did.We absolutely love our new (used) car and will definitely be back for any future car purchases.Highly recommend this dealership!Thank you so much again!

Ra
Review №52

Thank you Eric Ramos for your great efforts to get me my favorite car

CC
Review №53

Went in ready to buy a car. The front desk lady is super nice and helpful. The sales person is less so. The exchange was awkward. I was hoping to find a car that’s a different color and asked if they would search around and deliver for a small fee (another Volvo dealership told me it could be done) and he joked they aren’t a valet service. Maybe it was just a joke gone bad. Maybe the market is great so losing a buyer isn’t much of a big deal. But he really isn’t trying much. I sat there awkwardly and said thank you and then left. I didn’t have a lot of time to search for cars since I am a new mom of two. Even though the color wasn’t exact, I was gonna just buy it. But I decided to leave and purchased the car somewhere else. Giving 3 stars for the reception lady.

Jo
Review №54

Worked with Sam to get an XC60 - my third Volvo from Smythe. Just an easy, drama-free deal. Very attentive and made sure we got what we needed. Thanks Sam!

Ma
Review №55

Cant say enough good things about Sam and his team. Buying a car at a dealership is one of the most dreadful experiences for me. But not this time. He was always transparent about costs. No hidden fees and got my car super fast. I will definitely go back when we get a new car. Thanks for your amazing service.

Ur
Review №56

My husband and I worked with Mr. William McLaughlin when buying our pre-owned Volvo. The experience was outstanding. Mr. McLaughlin was kind, patient, and worked with us to find the BEST car for us. We are thrilled with our purchase and with the overall experience. Thank you Mr. McLaughlin, and thank you Smythe Volvo for this excellent experience. We would highly recommend this dealership to anyone looking for a Volvo.

Ju
Review №57

Smythe Volvo is the best dealer I have been to, The manager and my sales person William McLaughlin was very helpful, the got me the best deal and price, and I was able to drive my dream car home the same day. Very happy with there service. I recommend visit them if you are in the market of buying a car.Thank you William

ly
Review №58

We bought a used Subaru Tribeca from Smythe about a month ago. Sam was our salesman, and was wonderful! The whole experience was smooth and easy with no gotchas or surprises. I would wholeheartedly recommend, and use again, Smythe Volvo and their salesman Sam.

Ni
Review №59

My husband and I had an excellent experience working with Jesus at Smythe Volvo. We went in on a Saturday and it was fairly busy. Jesus had other appointments and did a wonderful job juggling each customer. He gave us many options both certified pre owned as well as new cars and helped us weigh our options. He spoke about his personal experiences with Volvo which assured us as first time Volvo buyers. Jesus answered any questions we had and it was clear that he was very knowledgable about all things Volvo related. He was even responsive when we texted him with a question on Sunday (his day off). Overall, Jesus made the process extremely easy and we made our purchase the same day. Highly recommend Jesus!

Is
Review №60

Steve was a pleasure to work with on my new lease. He made the whole process easy and I had the car very quickly. Thank you again Steve! See you in 3 years

Su
Review №61

Alon and team at Smythe were exceptional. The entire process of shopping and choosing our Volvo was seamless, and Alon was such a pleasure to work with. He was able to answer any questions we had with ease, and we felt completely confident in our choice.

Na
Review №62

Never thought I would drive a Volvo. What a wonderful car. Steve was great in educating me on all the safety features and I can say I love this car. Thank you Steve and the rest of the team at Smythe.

Am
Review №63

I recently purchased a Volvo XC60 for me and SC60 for my husband from Smythe Volvo in Summit. Shaun Hayes helped us with both car sales. There arent enough ways for me to share how professional and helpful he was. He listened to what we were looking for and ensured that we got it. He even helped us finish the deal according to the time we needed to leave. I think the most important part of our business relationship is Shaun was honest with us. He never tried to upsell us but we were always aware of what the possibilities were on the package for our cars. I highly recommend Smythe Volvo where everyone is great. But if you are interested in leasing or buying, talk to Shaun.

Ma
Review №64

Sam & the team were more than helpful. Polite, professional, and efficient, they made our experience an actual pleasure! Wed recommend this group to anyone looking for a new car.

Ja
Review №65

Stacey Hopson was great to work with throughout our purchase. We recommend Stacey you wont be disappointed.

Kr
Review №66

My husband and I just leased our car at Smythe Volvo and had a great experience working with Sam Shehata. The process was painless, and Sam was very knowledgeable and easy to work with. We have already recommended this dealership and sales associate to a friend.

Ch
Review №67

Sam, Shaun, Howie and Derick were all nothing but a pleasure to work with. Sam made the buying process a breeze. Tailored a vehicle specifically to our needs and made sure we were comfortable with everything even after we told him we’d take the car! Shaun wasn’t even our salesman and came over to check on us multiple times and give us a good laugh. Howie made signing paperwork and going over extra care options so easy. Derick went over all the features of the car and made everything so easy to understand. Never had such a smooth and enjoyable car buying purchase in my life. If you’re in the market I highly recommend checking out these guys at Smythe Volvo.

An
Review №68

I had a great experience today. I brought in my car for an annoying rattle and arranged for a loaner car. Shortly after I arrived, I took a test ride with Charlie who was amazing and actually found the source of the rattle right away! Everyone at Smythe is so knowledgeable and kind! Love this place. They treat you like family!

Gi
Review №69

Had a great experience getting my new car. Came in and met with Steve who was very helpful. When I came back with my husband Steve was off so was teamed up with Kyle who had great history and product knowledge. So happy with my purchase.

Vi
Review №70

Highly recommend Smythe Volvo and my sales rep Shaun Hayes. Shaun has extensive knowledge on Volvo Cars. He helped me choose my very first Volvo (xc60) and am in love with this car. He made my buying process a breeze and stress free. This was also my first experience a dealership/dealer that was not pushy in any way. Thank you Shaun!

Gw
Review №71

Stacy Hopson was a great salesperson. Very informative about my new car. I love it. Thanks Stacy

Bo
Review №72

We had a wonderful experience at Smythe Volvo. The sales person we dealt with, Jesus Garcia, was well-informed, affable and patient. We never felt pressured and ended up purchasing a pre-owned Volvo XC90 in excellent condition, and very reasonably priced. I highly recommend this dealership.

Ma
Review №73

My wife and I had a great experience at Smythe Volvo. Jesus Garcia was amazing and helped us find the right car! Really went out of his way to make sure we were comfortable and sure of our purchase. Thank you to the other Jesus too for showing us all the great features in our Volvo XC60! It was a great! Matthew and Christine.

Mi
Review №74

When I recently got my new XC90 I worked with Ashley throughout the whole process. She made it easy and made me feel comfortable. I usually dread buying cars and this time was the total opposite. Thank you so much!

de
Review №75

We’re a Volvo family! We’ve leased and serviced from Smythe Volvo for many many years and they always come through in a quality way. Our sales person - Alon - and his team are a cut above. He listened closely to what my family and I wanted and found creative ways to over deliver in an easy going and personable way. Thanks again! DJM

sh
Review №76

We got certified XC60 from them last month.Sam was really helpful and we were able to get the car home the same day.Really great customer service.I would recommend everyone if they are looking to get a new/used Volvo.

ti
Review №77

We couldnt be in the better hands! Thank you Jesus Garcia for your excellent service. I am not the type of person who write reviews but without a doubt this dealer exceeds all expectations. His customer service is extraordinary and they really make you feel that you are in expert hands. Jesus was an excellent and dedicated salesperson. We greatly appreciate his effort and commitment with us to buy our car. We will definitely recommend it a lot. Jesus and the finance manager are the best dream team of someone who is looking for a very good car with an excellent price. trust me If someone has had bad experiences with other dealers, do not hesitate to ask for Jesus, I assure you that he work very hard to find the car of your dreams. Thank you smythe volvo for your excellent service!

Th
Review №78

Received Excellent service again from Smythe Volvo. Especially appreciated the great assistance I received from Dina helping me work thru some issues with the car.

Bo
Review №79

If I could give zero stars I would. My husband and I were looking to test drive and buy a Volvo XC40. We called to make an appointment to test drive and hopefully buy a car. When we got to the dealership we met with Stacey who we didnt have an appointment with. We werent sure if we wanted to XC40 or the 60 but we wanted to test drive the 40 to make sure it was what we were looking for. We asked a few questions and then Stacey semi answered some of them and skated around the other answers. He told us that he couldnt find the XC40 for us to test drive but let us try the 60. Having never been in the car or model before you would have thought he would have explained some buttons, details, something to us, but he didnt. He handed us the keys and told us to take it for a spin. The car was great but we were there to test drive the smaller model. When we got back we were told the car wasnt ready to test drive b/c there was still plastic on the seats.Stacey seemed not motivated to help us or secure the car we were looking to buy. We ended up buying from Kundert instead and had such am amazing experience there.

na
Review №80

Tom Coward in service is just about the nicest, most professional above and beyond service person I have ever met. I wanted to take off star because the location makes it tricky to get in and out of but Mr. Coward made up for it! Other than that, we are on our 2nd Volvo (4th if you count the two cars my family owned when we were kids) so we Stan hard for the brand.

Kr
Review №81

And another one! Eric is like the DJ Khaled of Volvo sales. So far have gotten two XC40s from him and couldnt be happier. He even offered to deliver my latest one, and brought a friendly coworker who helped, Derick.Great service, no hassle or up-sell from him, or dealing with the final boss finance manager, just an incredibly fast process. Going to pickup the plates and paperwork next week. He made it incredibly easy to get two Volvos (so far)If I dont buy these two XC40s Ill be back for... another one. Thanks Eric!Attached is a pic of the latest XC40 after a hand car wash, clay bar treatment, polish, wax and sealant. These things clean up nice.

Gr
Review №82

Just had a very positive experience at Smythe Volvo. I bought a 2021 XC60. My salesman, Samer Shehta was excellent. He was very knowledgeable (about the brand), informative and patient (with all myu0010 questions and requests). I would highly recommend him to others.

Ka
Review №83

Kyle was great! No pressure and very professional! Easy car purchase! Thank you Kyle

Bo
Review №84

We had a very positive experience with Smythe and our salesman William. From the owner to finance to William our salesman, they made us feel appreciated and they engaged with us beyond selling us. William made sure we had everything we needed. We would definitely recommend them and have already!

Ka
Review №85

Certainly the cars are great but so is the service Responding quickly and always so helpful providing the service but in addition taking time to explain what and why service is needed.

Ly
Review №86

We purchased our daughters first car from Smythe and I cannot say enough about the fabulous experience we had. Sam our salesman was extremely professional and his customer service is extrodinary. Without hesitation, I recommend this dealership and GO SEE SAM!!! You will not regret it.

Mi
Review №87

My 18 Polestar S60 was in for its 20000 mile service and for a winter package consisting of wheels and snow tires. My service advisor was Tom Coward who I have worked with since 2010. The car was turned around in a matter of a few hours. Smythe was nice enough to hold on to my summer tires/wheels for few days until I can get my truck down there to pick up my tires and bring them home. Smythe Volvo and their parts & service team get 5 stars because theyve earned my trust.

Wi
Review №88

A huge shout out to Stacey Hopson and the team at Smythe Volvo. Before visiting Smytye, My Wife and I visited another Volvo dealership and the salesperson did not seem interested in my business or in working with us. Our experience at Smythe was 100% positive with a large credit due to Stacey. He worked with us on both features, trim levels and lease financing and totally delivered. The entire process was smooth and very pleasant. Thank you Stacey for your amazing hard work, friendly and professional demeanor, and smooth process!

Em
Review №89

This was by far the best experience I have had in all my years of auto shopping. I have always leased my cars which means I have to go through that experience every three years. I am well into my 60s. My salesman was William Mclaughlin. Right from the start the relationship was friendly. professional and no pressure. He took the time to ask me what I was looking for in an automobile. I knew what I wanted but his questions got me in touch with why. I wound up test driving the XC40 on my first visit. I then went shopping at four other auto dealers and drove their similar models. I came back to Volvo as the car is beautiful, in and out and I love the way it drives. But no where was I treated like a friend. The after experience at Smythe was also very professional and friendly. If you are interested in Volvo (if your are not you should definitely check it out) talk to William at Smythe Volvo. Truly from start to finish a comfortable and relaxed experience.

V
Review №90

Great Service as always, a big thank you to Tom who has always been very professional & thorough in providing customer service. He helped me get a Hitch installed for my XC90 & even shared his personal experiences of the retailer where I purchased the hitch from. Service Advisors like him are truly an asset to have. Keep up the great work & customer service the Smythe team.....

Je
Review №91

Thank you Smythe Volvo for such a wonderful experience. I highly recommend this dealer and specially Jesus Garcia, he’s such a gentleman and pleasant to work with. He made us feel like family and the process was so smooth and easy. I have to say that it was also a very short process. Thanks again and if you are thinking to get a Volvo don’t think about twice. This is my third one and I totally love Volvo and definitely visit Smythe Volvo of Summit. Great team.

El
Review №92

I went to several dealerships to buy a car. So I came across a car listed by Smythe Volvo. I called and I spoke to William. He asked me to come in for a drive. The service was excellent. William and the other staff were competent and helpful. I was nervous going to the dealer but they made it easy and comfortable. I would not mind referring my family members or my friends to Smythe Volvo.

Ka
Review №93

I had an amazing experience today. Stacey was great he was very nice, informative, and attentive. I’m very glad I was recommended this dealership!

Mi
Review №94

I worked with Samer (Sam) Shehata and he was undoubtedly the best car salesman I have ever worked with. He was incredible throughout the entire process. Sam spent the time and answered all questions and searched for the car that my wife wanted even w/ current demand issues. Sam found a car for us that was getting shipped in and it was suppsoed to take 2 weeks but Sam expedited the process and we got the car in a week. During that time, he continued to keep us updated on a daily basis. He definitely went above and beyond and truly worked for us.Sam was well prepared when we picked up the car with all paperwork ahead of time and we were in and out within 45 minutes. It was the best experience my wife and I have ever had getting a car. Not only was he good at his job but was a good guy. He was extremely polite and not pushy to me or my wife. He truly cares about his customers and his passionate about the cars hes sells.I told Sam we would stay in touch and when its time to get another car a few months we will definitely give him a call. Thank you Sam and Smyth Volvo for an excellent experience.Mike and Brittany Cannone

Da
Review №95

At Smythe Volvo, my wife and I had a great experience working with William McLaughlin (Sales), Francine ODonnell (Finance), and Paul Leary (Client Experience). They helped us find the exact car we wanted, walked us through the purchase process, found the right financing package for us, and gave us a live demo of all our cars incredible features. Many thanks again, and we highly recommend you all and the experience you provided us with to others.To add to this, while road tripping a month later (or so), a pebble hit our windshield, and a large crack developed. William suggested that we connect with Dennis Jeffers is service. Dennis was incredibly responsive, walked us through the process of getting the windshield replaced (both verbally and then in-person on the day of), and made sure we comfortable with the pricing and all the steps needed to go back to our insurance company. So Dennis - Many thanks again! You are now our go-to service rep!All the best - Shalom Family of Fair Lawn NJ

Mo
Review №96

Thank you Stacey and Paul for your excellent customer service! From start to finish the process was easy, they took great care and made the experience an excellent one. Thanks again!

Ch
Review №97

I will preface this by stating that I am not one that leaves reviews, good or bad, but I do feel inclined to leave a heartfelt thank you to Jesus Garcia and the Smythe Volvo dealership. Picking out a new car can at times be a nerve racking process with too many options to pick from. Jesus not only made it clear what the best vehicle was for us, but Smythe Volvo made it clear why Volvo was the clear leader ahead of other luxury options. The process from start to finish was courteous, professional, and had a personal touch. We are proud to be welcomed into the Volvo family, and we plan on being here for years to come based off of Jesus and the experience he delivered. Thank you Smythe Volvo team (and another Jesus who reviewed the car in detail with us and was amazing), for showing us what a pleasurable and professional car purchasing process looks like.

Da
Review №98

Everything was great! Jesus G. was always quick to respond to emails or texts. Everyone at the dealership was always courteous and respectful. Jesus and Derek even took the time to bring us the car to our home. That was above and beyond service. Thank you!

ce
Review №99

I can’t even begin to share the wonderful service I received from Kyle. He was honest and trustworthy. He kept his word in everything he stated and kept my budget in play. I feel so safe in the car with my grand babies in.He was personable as well and made this process one I’ll talk about forever.Thank you Kyle and the entire Volvo team.from my family to yours!

Ed
Review №100

I had a bad experience in a different Volvo dealership but when I contacted Volvo Smythe Jesus Garcia make a huge different when we talk about sales experiences. He dedicated his time that I need to select the correct vehicle for my family, he answered to all my questions and what is more important he was super honest sales rep when we talk about number. Thank you Jesus G. for make me feel comfortable during the time of the purchase.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:40 River Rd, Summit, NJ 07901, United States
  • Site:http://smythevolvocars.com/?utm_source=AldisGroup.com&utm_medium=GMB
  • Phone:+1 908-273-4200
Categories
  • Auto repair shop
  • Auto parts store
  • Volvo dealer
  • Car dealer
  • Car detailing service
  • Car repair and maintenance
  • Delivery service
  • Used car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–6pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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