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Salerno Duane Chrysler Jeep Dodge Ram Service & Parts
282 Broad St, Summit, NJ 07901, United States
Comments
Pa
Review №1

Never since I began to have services with them had I had problems with the great attention and the same service, only that 2 oil changes ago I began to notice that they changed my oil and they put me on the service for the next change 5000 miles later as if it were full synthetic I do not know how they do this or the reason, the only reason I take it to the dealer is because in the contract the oil changes are free, because I can do it, that and all the things that they put on the paper. what had to be done to the car, I dont think they inspected it because the coolant level was far below it was not even filled in, the filter, the sway bar link, tensioner etc ... I can do it, it costs me only 1% of what they put on the paper, but thats not the point, I expected a good service, and believe me if they did that to me with the oil change I can expect with another repair. The oil code set does not correspond to a full synthetic, anyway to do a regular oil change that is changed at 3500 miles for one synthetic should consult with the owner do not believe?I called to be told it was a mistake but they did not,say it was fine.I really dont know why they do these things. Can you imagine my car breaking down from getting a higher mileage for the oil change? Common sense guys!The oil code is 68055890AA -5W20

LG
Review №2

Excellent sales person. Excellent vehicle preparation. Great price.

Br
Review №3

The place is top notch They take great care of youCouldnt get better service and are so polite

Ke
Review №4

Just cant do an oil change without getting oil everywhere, Just cant

Jo
Review №5

I drove all the way here for both service and parts cause I seen reviews were so good, but jesus christ, the people here are rude! Not some of them but every associate Ive spoken to!

Ja
Review №6

Highly recommended!!!

Ma
Review №7

Very Professional and efficient,

ja
Review №8

Told me to come in at 7:30, and I was there at 7:30. I then waited THREE hours in the shop patiently thinking that my car was being serviced and that the simple diagnostic test was being done. I get up to ask if I can see my car and it hasnt moved from the spot I left it at. I asked what was up and they told me that it wont be done for another 3-4 hours. Whats the point of having a 7 am appointment if it wont even be looked at until after 12??? Just feeds into the hatred for dealer service centers. Never coming back

Mo
Review №9

Sorry cant say much, I was taught if you cant say anything nice, say nothing, its not the mopar shops fault, the dealer left a sour taste in my mouth, so Im slightly bias, I go to the mopar in Jersey City, closer and same or better prices sorry mopar summit, you staff is friendly and warm and courteous but ...the dealer not so much 😕

Ro
Review №10

Always go with the Mfg. For service & parts, aftermarket dont always work well or fit right,you pay a little more but you get quality.

Ro
Review №11

👍💯🤗

Ri
Review №12

I have had three transactions in three years with these guys and they continue to deliver a great service, fair pricing and smooth transactions!

Information
12 Comments
3.1 Rating
  • Address:282 Broad St, Summit, NJ 07901, United States
  • Site:https://salernoduanesummit.com/service/mopar.htm?utm_source=googlemybusiness&utm_medium=organic&utm_campaign=servicewebsite
  • Phone:+1 908-277-6700
Categories
  • Auto repair shop
  • Auto parts store
  • Auto tune up service
  • Brake shop
  • Car accessories store
  • Car battery store
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:7am–7pm
  • Sunday:7am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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