Arctic Air installed our unit and have been maintaining it for the last couple of years since! Great communication, always efficient and incredibly kind. Would highly recommend utilizing Arctic Air!

Our ice cream freezer box went down, ice cream completely melted. Quick response and excellent service. Day after service, we are at -Minus 8 degrees! Arctic Air services all of our reach in and walk in refrigerators and freezers AND our Ice Machines!

The owners and staff are top notch people, I trust them and know they are doing good quality work . Thank you so much for the quick and fast service!

Outstanding service my AC went out last year and had to be replaced Michael had a new unit installed and running within a week

Artic Air is a great supplier of HVAC equipment and services. Prompt. We just had a check up on the system they installed 4 years ago and everything checked good. Thanks Artic Air.

They came and did Maintenance never remove the leaves from my unit outside. I’ve called him three times and they have never called me back.

Great service! No complaints at all.

I want to thank all the folks at Artic Air from Mike to Evan and his installation crew. Came in and installed my new unit in one day, a little more difficult then the usual swapping of equipment. Appreciate all the hard work and extremely happy with the work performed.

We own a restaurant and have a lot of coolers and freezers. Our beer cooler went down after the storm (Hurricane Dorian). Very thorough and honest diagnostics from an experienced technician, Troy. We will definitely reach out to them the next time we have refrigeration problems. Thank you Arctic Air!

We have used Arctic Air a few times and they keep impressing us each time. We have had maintenance, simple services, and now a complete new system put in. Each time Arctic Air has made us very happy. They did a great job keeping our old system up and running until it was time to replace it. The employees that come out are always professional, courteous and straightforward. Michael made sure we knew what was going to happen in every detail so we would not have any questions. He made sure to check in on us a few times to make sure everything met our expectations and to ensure we didnt have any questions or concerns. From a customer service standpoint, you will not find anyone better in the business. The technicians that came out, Michael, Evan and Mike were on time, clean, professional and knowledgeable. I will not use any other HVAC company as long as I live in Arctic Airs service area. 10/10, I cannot recommend them enough.

Staci and Mike are the owners and they are local. Their company delivers consistent, honest, and budget friendly work time and time again. There is no one else I would trust to service or replace my HVAC and duct work. They hire the best and it shows.

Awesome company. If anyone is looking for a professional Company give Arctic Air a call.

I called Arctic Air to do a routine tune up on our aging HVAC system, they keep them running smoothly for years. We did have to eventually replace our system and Mike sat down with me to show my options with units and financing, we know can control the thermostat with an app on our phone. Oh yeah, our electric bill went down too.

New system installed yesterday and it works beautifully. The manager gave a complete explanation of the systems offered making me feel very comfortable and the price was within budget. The crew, Troy, Craig and Zack, were on time, efficient and did a wonderful job. I will definitely recommend this company for new installs, updating systems and maintenance. Thank you Arctic Air for making this experience a good one.

Michael was very informative and direct. I knew exactly what I was getting and for what price. I love how family oriented this company is. If you want a company who is going to tell you what need and not scam you, this is the way to go. Artic Air will save you time and money. The best company in South Carolina.

We reached out to Arctic Air Inc. due to a A/C unit not working.I called and spoke with Kathy, she was awesome! She was able to have someone out to us within the hour. The gentlemen that arrived was very professional, informative and efficient. He was able to determine the problem in no time, was up front about everything that had to be done, and most of all honest. I would highly recommend Arctic Air Inc., for any residential or commercial needs...if you are seeking a affordable, reliable, customer service driven company..they are it!

Arctic Air has provided excellent service in repairing/replacing our AC units at 2 different residences over the past 25 years. Their staff are very knowledgeable and courteous to deal with.

We had a newborn daughter and our air went out. We had other companies give us quotes but they tried to put a unit in that was way too big for our house. Michael came out and broke everything down for us. He was prompt, honest, and upfront. He helped us pick the perfect system for our home. The installers were respectful of my napping baby and kept the place nice and clean. They even brought out a portable unit to keep us comfortable. I wouldnt recommend anyone else.

I have bought 2 units from them for different locations and the service is exceptional.

Horrible experience!! Call to have a walk in cooler repaired 3 times. Paid over $800 and it still wasnt working. Asked the owner to come back to repair it for the 3rd time without a service call fee, since it was never fixed, and he refused and told me we would need to pay the full price once again. Clearly doesnt care about the customer or providing quality service. Complete waste of money, I would not recommend!

I am very impressed with Airctic Air and all of their employees from the techs to sales and scheduling. They have been taking care of our HVAC units for several years and have always been on time, courteous and resolve issues immediately.

I had to replace the HVAC system at my place of business. It wasnt an easy job and the team at Arctic Air went above and beyond to make it as stress free as possible. I would highly recommend Arctic Air!

Quick and professional same day service. Technician Craig was helpful and knowledgeable in diagnosing and resolving my issue. Highly recommend Artic Air!

We use Arctic Air for our commercial business, rental real estate, and primary residence. They do excellent quarterly maintenance, and are quick to send help when we have a problem. They are competitively priced, and their techs are knowledgeable and congenial. We have tried using several companies in the Tri-County area, and have not found a company more honest or reliable. Whatever your HVAC needs, Arctic Air is a company you can count on for the long term!

I came home from vacation at 8pm to find my thermostats blank!!! Our house was 90 degrees and our poor dogs were about to die, so I called Artic Airs emergency services and they came out within an hour and saved us!! They fixed our ac within an hour and were so amazing, professional and great rates!!! Thank you for rescuing us from the smoldering heat. I absolutely recommend Artic Air!!!!

The people at Artic Air are true professionals. Same day service and the price was very reasonable. They saved me from an extremely hot and uncomfortable environment. Thank you Arctic Air!

Arctic Air is a great company to work with! Would highly recommend

Serviced our system in a timely manner. All is well!

First, Ill start with our bad experience with another company and then Ill tell you about our great experience with Arctic Air.We got a cold call from Pardee Heating and Air to set up a routine service of our unit. We figured we should since it had been a while since it had been cleaned and could use a look-over. After the service guy, Mitch, had been there 15 minutes, my husband and I were ALMOST convinced that our upstairs air handler was on its last leg. The unit is 9 years old. Mitch told us the unit was originally installed improperly on its side, the coils were leaking and may need to be replaced, and the inner drip pan was rusted out and discontinued (therefore would have to be handmade if replaced) which was why there was water in the secondary drip pan. Mitch said, in a very dire manner, that the repairs could cost up to $2000 making us think it was time to invest in a new system. He put our name in as a Sales Lead and called the manager who tried to make an apt ASAP. We declined. I like to do research and the more I read, the more confused I was about what he told us.Now we get to the good part. We decided to call Arctic Air, a York dealer, (the brand we own). Troy came the next day. First, the unit can be installed upright or on its side so it IS installed properly. The rusted inner drip pan is PLASTIC! The water in the outer drip pan was because the drain line was clogged which Troy unclogged (something that should have been included in Pardees routine service call). There was water because the unit needed freon, had frozen and thawed after it was added. He couldnt find the leak because it was too small but he spent an hour sealing up the ducts that were no longer connected to the vents so we would no longer air condition the attic. Something Mitch from Pardee never mentioned. Troy told us that, although it isnt a perfect situation, well need to add freon yearly or every other year until the leak is big enough to find and seal but not worth replacing the whole system. These units should last 15 yrs if well maintained. To top it off, Pardee charged almost $20 more per pound of freon.I found Troy from Arctic Air to be polite, truthful about the reality of the situation, hardworking, and honestly embarrassed about how some people in the industry try to cheat people. The people at Arctic Air are good honest people and skilled at what they do. Ill be using them from now on.

Would not recommend.

Awesome service!!

Waste of time