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ODonnell Impact Windows & Storm Protection
1740 NW Federal Hwy, Stuart, FL 34994, United States
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ODonnell Impact Windows & Storm Protection

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Ca
Review №1

We just had impact windows installed in our house. Everyone was so helpful and professional. We had been told horror stories about other companies. But we were delighted that Izzy and Elder were so talented, clean and willing to please. We were able to get to know them as persons, not just servicemen, throughout the project and found that we really liked them. It rained part of one day and they were a little behind so Matt, our project manager, pitched in and got us back on track.He really knows how to make things happen. An amazing amount of work was accomplished in a short period of time. Darian also helped on the project. We did not get to know him as well because he was so busy helping us reach our time target but he knew his stuff too. Thanks again to all who allayed our fears and delighted us with the results!!!! We would recommend them to anyone who wants quality work done by pleasant people

T.
Review №2

Absolutely the best and most reliable. 21 years in our current home and we have lost count of the substandard contractors that we have wasted money on. Refreshingly old school to find a company this competent and organized. Last year the replacement of all our standard second floor windows with hurricane rated. This year we completed the 2nd story with the replacement of storm French Doors transitioning from the upper master to outside deck. Once again quality and professionalism was a joy to behold. Next year we will start on the first floor windows and doors with this company.

Ro
Review №3

The whole process was awesome. From Ryan in sales to Matt, Luke, Corey, Charlie, Dave who handled the installation along with Amy in the office and Sean and Dan in service. I apologize if I missed anybody-you all exceeded my expectations.I chose O’Donnell based on reputation and the fact they are family owned and local.They did not disappoint and my next door neighbor is using them now based on my experience!Thank you all!

Sa
Review №4

My experience was excellent from start to finish. Very professional.Alex sanders the sales rep was amazing, very professional, always replied promptly to my emails, organized, knowledgeable, easy to talk to and just a very nice guyWhen appointments were made to come to my house he was always there on time. A hard working guy.The accordion shutters were installed this morning and are great quality and the installers were on time, polite, professional and clean.I totally recommend O’Donnell and would definitely use them again in the future.Alex sanders was just a pleasure to do business with.Thank you so much

Ma
Review №5

Great product, excellent install, good customer service and professional all around. I would highly recommend, without question, for any window or door needs you may have. Installation was very clean and efficient. Wait time is a factor but it is with everything these days.

ga
Review №6

Received professional service, all around!!! Cody and Zac did a excellent job installing accordion shutters. I highly recommend!!!!

Re
Review №7

Contracted ODonnell to install our home storm accordion shutters. The entire team; including scheduling, supervision, the install team; Christian, and Cody did a great job. Vey professional, shoed up on time, completed on time. Made sure my install was perfect and I was completely satisfied. Much thanks. Cant say enough good things about this company.

J
Review №8

We had a very positive experience with ODonnells. They were professional, efficient, knowledgeable, and their customer service was outstanding. We had windows and a french door installed. When we were deciding on which windows and door to purchase, the salesman was patient and gave us great information. He guided us and didnt push us into a decision. The installation service was efficient and perfect. The office team was informative about what to expect next and were always ready to answer any questions. The project manager obviously did a great job managing the project because there were no issues. The whole experience went seamlessly. I would highly recommend them. Our electric bill has also gone down since installing the windows. Great job ODonnell!

br
Review №9

I had an accordion shutter installed to enclose my whole patio instead of doing individual sliding doors. I got a few quotes from different places and O’Donnell had the best price that included the product, installation and permitting. I love the way it turned out, it is exactly what I wanted. Amy and Mike worked with me through the process and we’re extremely professional and helpful. I would recommend this company to anyone who needs windows or shutters done.

Jo
Review №10

Today I some maintenance done on a few windows. Dan was my technician and was friendly, polite and professional. He even checked out my other windows and did some additional maintenance.It was also a pleasure working with Shaun to schedule the work.Appreciate to polite and professional service.

Ci
Review №11

O`Donnell Impact Windows was truly a joy to deal with. After contacting their office in late February, salesman Patrick Wolfe came out the next morning. He showed us a sample of the shutters (which are cut and assembled locally here in Stuart) and told us that they would be ready by early June.I received a call from Amy in the their office on April 15th, asking if they could come out the next morning to install the shutters. I asked if we could have a week to a week and a half to finish painting the house. In the meantime, Amy sent a crew to take out all the anchor bolts that held the previous panel shutters -- 17 Windows worth (238 anchors) so the windows were prepped.Today, 2 installers showed up at 8 a.m. and assembled, installed and caulked all 17 Windows before noon! Very professional, prompt, and great people all around!Sincerely Cindy&Mikal Cruse

De
Review №12

I Would definitely recommend ODonnell for shutters and windows. They have a very nice staff and very friendly. Also very punctual when they come to install.

Sa
Review №13

Veteran owned, wonderful company that stands by their work.

Er
Review №14

Spent 40 thousand dollars on all brand new hurricane impact windows and doors. Many of the windows are severely leaking into our home. Company refuses to even talk to us. Ive sent pictures, videos, and begged for help repeatedly. They refuse to fix. So disgusted. The pictures speak for themselves!

Ka
Review №15

So far weve only dealt with a salesman. Have not actually purchased anything yet. The salesman was friendly and gave us pricing quickly.

La
Review №16

Very respectful and professional guys..Will utilize this company again.

jl
Review №17

Its day 1 of 2 installing impact windows in my home. Im very impressed! Excellent work, very neat and organized. Even the sales guy and project manager came by to say hello and thank me for my business. They dont need to replace any trim so they informed me my final bill will be less than expected. I would recommend Odonnell to anyone. Keep up the good work guys!

La
Review №18

Very clean and efficient establishment.

Ca
Review №19

I went into today to tour O’Donnell Windows after having met Bob at the Palm City Chamber. The company is by far one of the most superior I’ve seen. They are organized, responsible, working as a team, and happy to be there! Will definitely be using them for my windows and shutters.

Se
Review №20

Easily the best choice for window installation in the area. Very professional, responsive, and all around quality work. Highly Recommend

Ju
Review №21

This is the second home I had them install hurricane shutters. They also sold and installed impact windows on my existing home. I love the sales person Jason. He’s always been very professional and knowledgeable. I enjoyed both times working with him and the company, very professional...from their secretary to their installers, they’re such polite people and pleasant to work with always. Love them and highly recommend them!

An
Review №22

From permitting, to install, to all my questions : ODonnell is professional with great workmanship. Clean, omgosh cleanest company ever !!! Neat clean professional...what more could we want?If you want work done...If you want to make your family safe....this is the place! Ask for Cholly!

El
Review №23

From the very beginning of our installation I was so impressed with the professionalism with this Co.

Br
Review №24

Great job, very easy and friendly to work with. The Windows have been in 2 years and work like a charm !

Li
Review №25

I had windows installed in my home. Alex the sales rep came to my home and measured the windows. He responded quickly with a quote. Great experience and would recommend O’Donnell 100%.

Do
Review №26

We had our PGT wind guard hurricane windows installed in March 2020. As to date we are very very happy with our windows. Amazing how quiet our home is and we feel very secure. We did have a issue after windows where first installed, but it was immediately taken care of. There are two employees Matt and Rick who were extraordinary in there effort to please us. and are very skilled and quality orientated. We also got my wife friend to buy the windows. So to say we are very Happy with the windows and service we are. . THANKS Bob also.

Co
Review №27

We love our new PGT Windows. Their salesman, Pat Wolfe, did excellent follow up to make sure we were satisfied with the installation. I have recommended ODonnell to friends and my customers.

Mi
Review №28

Just stopped in to get some preliminary figures for impact doors, very helpful, not pushy.

Ta
Review №29

Great communication from start to finish and the windows are amazing. I would highly recommend them to my family and friends.

St
Review №30

The single best business on the treasure coast! Buy your hurricane windows and doors in confidence. They use their own employees for installation and everything comes with a lifetime warranty. But, its not just about the PGT product, its the way they do business: the old fashioned way.... ODonnell takes care of their customers! BTW: they sell hurricane shutters also.

da
Review №31

Well after closing our shutters for the first storm after installation. Compared to two other companies we helped with Odonnell shutters are by far the nicest and easiest! no headaches! no problems! thank you!!!!

Ma
Review №32

This is the second home we have used ODonnell to replace our windows and sliding glass doors. both times they did a great job and very professional team.

Al
Review №33

After working through a quote for many months with ODonnell and trying to figure out which windows and doors we wanted to replace - they decided to decline our project because we didnt get approved for the entire financing amount. I requested a close family member cover the difference and they mentioned that due to the uniqueness of our situation they were not interested in taking our job. Well thanks ODonnell for this waste of time. Our money must not be good enough for you due to us not wanting to spend $35,000 on windows out of pocket for a growing family of 5, small business owners and people working to support themselves. Our financing covered $22,000 of the 35k we needed. When we asked to pull a 2nd credit application to pull the difference they declined our project. ODonnell - in the middle of a GLOBAL PANDEMIC - you should be ASHAMED OF YOURSELVES! Glad you declined because we arent interested in moving forward with you either now that we know how you treat the working class, a young family of 5 that is trying to upgrade their first home ... and I guess Ill just add this too, maybe its because we dont fit your perfect family and were an interracial couple....I guess well never know - who cares!? Well take our money somewhere that it is good enough.

Ch
Review №34

After working through a quote for many months with ODonnell and trying to figure out which windows and doors we wanted to replace - they decided to decline our project because we didnt get approved for the entire financing amount. I requested a close family member cover the difference and they mentioned that due to the uniqueness of our situation they were not interested in taking our job. Well thanks ODonnell for this waste of time. Our money must not be good enough for you due to us not wanting to spend $35,000 on windows out of pocket for a growing family of 5, small business owners and people working to support themselves. Our financing covered $22,000 of the 35k we needed. When we asked to pull a 2nd credit application to pull the difference they declined our project. ODonnell - in the middle of a GLOBAL PANDEMIC - you should be ASHAMED OF YOURSELVES! Glad you declined because we arent interested in moving forward with you either now that we know how you treat the working class, a young family of 5 that is trying to upgrade their first home ... and I guess Ill just add this too, maybe its because we dont fit your perfect family and were an interracial couple....I guess well never know - who cares!? Well take our money somewhere that it is good enough.

Ja
Review №35

We looked at multiple other companies and decided to go with ODonnell. Glad we did so. My husband couldnt be happier with their work.

Kr
Review №36

I was not the one who wanted the impact windows done. (That would be my husband) All I could picture was concrete dust inundating every inch of our home. And the windows we were looking at replacing are transom windows, so they start 8 feet from the ground.I couldnt have been more wrong. 3 windows done so far and I am amazed. The quality of the windows as well as the professinalism of the crew. And when they leave its cleaner than when they started. Im a firm believer in you get what you pay for and Im very glad we chose ODonnell Impact Windows and Storm Protection. Brent came out to ensure that all was going well on the site.Thank you to Jackie as well for coordinating our job every step of the way!Kriste AshleyFt Pierce

Ka
Review №37

Ordered impact windows and sliders end of January. Were told by mid June they would be ready for installation, called 2 weeks ago and was told now mid July. I can understand the back up with the COVID thing and some rain. Called again today, now they are saying maybe beginning of August. We purposely ordered in the beginning of the year to be ready for hurricane season...They have over $10,000.00 for a deposit. I am not very happy with them!!

Te
Review №38

Excellent customer service and high quality work! Great company!

Fl
Review №39

Our initial meeting with our salesman provided us with the guidance needed in purchasing hurricane window protection and a double pain argon window. He came by to verify measurements and explain installment procedures. The installers were very professional and respectful of my home giving attention to protecting floors and furniture. The crew did anoutstanding job. Also the office personnel where very helpful. I am very pleased with their work and would recommend them to anyone.Satisfied Customer!!!

Lu
Review №40

Amazing staff and product. Highly recommend them. They are locally owned and operated with knowledgeable staff and quality service! There are so many advantages to having impact windows- its a must have!

Ka
Review №41

As per your response to my review, I know that it was 18-24 weeks...we are now going into week 27...

Ka
Review №42

Quality products and professional service.

As
Review №43

I love working for this company, they are so polite. Its a great atmosphere to work in and they make you feel excited to work for them.Also, its nice to call customers and here how they did such a great job for them.It makes you feel like your part of something great!!!Protecting homes and protecting families!

Mi
Review №44

We had ODonnell install storm shutters. Their quote was competitive, they showed up when they were supposed to, and performed a neat and proper installation. When it was discovered that a plastic molding couldnt take heat, they went back to the manufacturer and promptly came up with a new solution (that worked).I highly recommend them. You wont be disappointed.

D
Review №45

Had work done a couple of years ago. While the impression is given that the work would be done by emplyees, we got a subcontractor who was terrible. Couldnt even follow Martin County approved engineering specs. Had to fight to get corrected. Will never recommend.

An
Review №46

Bob and everyone at ODonnell Impact Windows were extremely helpful. They took the time to educate us on the best solution for our home rather than leading us to the most expensive option. The installation looks great! We are definitely planning on having ODonnell finish the remainder of our home in the coming months.

St
Review №47

Had the pleasure of meeting with Bob and his wife. They spend over an. Hour talking about these fabulous windows.They left very expensive brochures. Its been over a month with no quote and no return calls.

Ja
Review №48

These guys cannot drive. Who gave yall a license 🤔

Ka
Review №49

ODonnell Contacting is all about helping people. They are informative and really considerate when it comes to the installation and maintenance. My home and its security were their main concern.

Mi
Review №50

August 3, 2016The ODonnell CompanyImpact Windows and Storm Protection6400 S. E. Federal HighwayStuart, Florida 34997Dear Michael ODonnell,I appreciate the opportunity to comment on the professional services of the ODonnell Impact Windows and Storm Protection Company. As a customer purchasing impact windows and slider doors from the ODonnell Company, I have had the pleasure of associating with the company employees and yourself. Now that the work has been completed, I would like to provide my assessment of the customer service I have received.The initial meeting with Bob Thorton provided excellent guidance on selecting the windows best suit for my home and cost. He was made aware of my goals, of hurricane protection and protecting my home from break-in and theft, and that the hurricane season was approaching and was a concern.You came to my home to verify the installation measurements. You also considered my stated goals. You recommended I consider modifying my order to install shutters over the regular glass sliders to choose impact glass sliders, something I had not considered. I agreed that they were, and are, a far better choice to achieve my goals.The installers, Scotty and Josh, are professionals who have been diligent and efficient, respectful of my home and routine, being aware and careful of my dog, giving extra attention to protecting floors, furniture, drapes and other window coverings. They have thoroughly cleaned up after the two days of work. I am very pleased with their work. They are terrific representatives for the ODonnell Company. And so is Patti Fitzgerald who has been a pleasure to work with coordinating the installation with my schedule and the city inspection.Cordially yours,Howard M. Tupper

Th
Review №51

Fantastic company! Honest, reliable, quality work. Highly recommended!!

Mi
Review №52

Great business with professional employees.

E.
Review №53

Awesome family-owned business, very professional and responsive.

Ch
Review №54

Odonnell Storm Protection did exactly what we asked for in the time frame we expected. I have already recommended them to all my friends in need of storm protection.

Ti
Review №55

These guys are the best! I cant say enough good things about them. I would highly recommend them to everyone!

de
Review №56

Unhappy with service and workmanship. No response from them? I feel like I was robbed.

Lo
Review №57

Odonnell impact windows is the best strom protection place around.Great people Great service!

Lu
Review №58

Professional installers

Co
Review №59

Picked them from the group

D
Review №60

Good solid windows

Information
23 Photos
60 Comments
4.1 Rating
  • Address:1740 NW Federal Hwy, Stuart, FL 34994, United States
  • Site:http://odonnellstormprotection.com/
  • Phone:+1 772-408-0200
Categories
  • Window installation service
  • Home goods store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–1:30PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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