Great customer service! ***** 5 stars because we were greeted right away by store reps Scarlett & Miley. They were professional, courteous and answered all of our questions. Scarlett informed us of many details regarding our account and while Miley assisted with expediting our transaction. Very good experience, thank you AT&T!

I am from Colorado and my phone stopped working. I went to an AT&T store on Federal and Market Place. The guys were unfriendly and I was at that location for 2 hrs. They still did not fix my phone. Than the customer service had disconnected and he said we are now closed come back tomorrow. Left frustrated 😡Two days later I went to Autumn’s location (AT&T) dreading my visit thinking it would take forever again. It was a day and night difference. She was very friendly and helpful, she helped me with my phone and it took literally 5 minutes.We own a company in Colorado and I seriously would pack her up and help us with our business. She brings value, friendliness and above and beyond GREAT customer service.Thank you Autumn

Maili was an honest pleasure to work with, I came in a few weeks ago to inquire about my bill and came back in today for an upgrade. She helped save me money on my plan as well as inform and educate me on my brand new iPhone pro! I’m in love!

The sales rep Scarlet was very knowledgeable and helpful when I called over the phone. I was visiting from Jacksonville and When I went to the store she explained everything and I wasnt there too long. Very pleased with her courtesy. Thank you Scarlet in Stuart Fl. you’re doing a very good job.

Maili was very helpful and informative! Stop by this location for a stress free, helpful interaction! I’ll be back soon for another upgrade! My new favorite location!

I love this store! Every time I come in I have an amazing experience. The girls Alexa and Britney are both so good at addressing bill concerns, and saving customers money. The manager Devin is extremely kind and helpful! Will definitely be coming back.

Worse store ever! The manager Selena Cepeda is the worse manager ever.. She doesn’t know how to treat people. Also, she doesn’t know how to solve a problem. I feel that she was playing games with me. I had a problem with a bill and I was calling since Monday and all she said that she doesn’t have an answer for me. She needs a class of how to treat people. She is the Worse STORE MANAGER.

Maili was a knowledgeable professional at this location. She was honestly the best for an in and out transaction! Cant wait to see here to get the iphone 13, in the meantime ill enjoy this 12 pro max. Stop in rhe stuart location for the best customer service!

Autumn was great to work with.She saved me my helping me with my bosses phone.Very professional!Daisy

Maili was an incredible help! In and out service! Go see her in Stuart for all your phone, tv, and internet needs!

Maili was an absolute pleasure to work with. I’ve been to several att stores and I’ve never experienced customer service like this anywhere else! Let her know I sent you!! Coming back in November!

The reps in this store are so kind and patient! I came in with a bill concern and the nice girl Alexa took her time to review it and come up with a resolution! Amazing service! She even took the time to explain all of the perks of AT&T TV and after a month with the service I must say it is AMAZING!

I had the greatest experience of my life and Customer Service today at AT&T. Selena was so awesome helpful helpful and enthusiastic almost makes me want to come back here and buy a phone from my pops five stars or 10 and your website allows it

Terrible experience at this location!!! New phone purchase turned into a nightmare. Employee, D.G., gave us bad information and then refused to come to a resolution. Manager, Selena, did not help either. We had to file a complaint with the AT&T website. After 3 days of going back and forth AT&T made it right.

Quick and easy! Staff was very knowledgeable and friendly.

Autumn was very helpful & professional, help me with problems on my new phone. Nice personality.

It was a pleasure working with Daniel. He was unbelievably helpful and a delight to set up our account with.

Personally i feel like this is one of the best phone store i have ever been too. Everyone in here makes me feel welcome as soon as i walked through the door, like i came into get a phone and everyone was friendly and sweet.Everyone has there own personality, Daniel is pretty knowledgeable about his work and knows what he is talking about, Stookely is super friendly and is super knowledgeable about a little bit of everything and lastly we got Devin the store manger he is really professional and i love the way he handles the store.This is by far the best phone store i have been in . Also i will be coming back to add the AT&T TV with daniel just as i promised. KEEP THE GREAT WORKS UP U GUYS ARE AWESOME.

After having a terrible experience at the location by chili’s, i decided to stop by this store and honestly i had the best experience ever !!! this girls at this location were super helpful and very patient with me. left the store saving over $100 and on a better plan thanks to britney and alexa. i will be back with no hesitation

Came into this at&t store earlier today for a phone case while having sprint services and a young lady named Brittney helped me out and informed me about all the great deals that were going on and completely convinced me to switch over my services to them, such a welcoming environment too! definitely recommend stopping by

I had switched over my 3 lines from t-mobile at the at&t inside bjs after they terribly ruined my account and promised me a price of $101, i walked in this location and i can say the girls who helped me were very knowledgeable of all the plans and the right prices they even provided me a sheet to look over all the correct prices and helped me straighten my account up. i will definitely recommend this store to anyone! Thanks to Britney & Alexa

So .I went to the Corporate store down the street and they were honestly horrible . And I’ve never seen so much hate for another location. The corporate store hates this location and made it really clear . My experience with Devin ( manager ), Tj and Alexa was out right amazing . Not sure why their own corporate store talks about them in a bad way, They are kind, caring and really funny . I highly suggest going to this store instead of the one down the street. Great people . And AT&T is very lucky to have them

Great customer service keep the great work guys

The Stuart Fl AT & T store has continued to provide our family with outstanding customer service. The patience and understanding they have for their customers is amazing. AT &T you are lucky employers to have the team at this store.

Walked into the store and stood around for 20 min before being acknowledged. Smh

I came into the store to ask about the insurance on my Samsung 8 plus that was damaged and did not work. I was told by the rep that I had insurance however had to file the claim on my own online. I asked for a new phone and if I could file the insurance claim for my 8 plus even if I get a new phone and was told yes. The rep brought out a phone a Samsung Galaxy S20 FE 5G and stated that there was a promotion with that phone for $10.00 a month added to my current bill to pay off the phone. She told me I only needed to pay the sales tax which I did in the store. When I asked if I could transfer my SIM card from the 8 plus to the new phone, she told me I could not because the SIM card on the new phone was built in. When she finished she did not explain the breakdown of what my bill would be nor give me any paper receipt. She did send an email. When I got home I noticed the phone had a barcode sticker on the back of the phone that appears as if it may be a refurbished phone not new which I asked for a new phone not refurbished. I could not find a phone protective case for this model phone anywhere and she did not offer to sell me one while in the store. Then when I call the next day to file a claim on the 8 plus I was told first by ATT that I did have insurance for the 8 plus but when I tried to file the claim asurion stated they did not see insurance until 2/15/21 which is the day I purchased the new phone. Which leads me to believe the rep canceled or deleted the insurance I had before and just added it to the new phone as of the date of purchase. When I called the cell phone customer service support I wanted to check on what my bill would be and was then told that the phone promotion I was told I would get on the new phone is only valid if I switched to an unlimited plan which she initiallyquoted to be $120.00 a month then changed it to $140.00, she the said I also had to set up automatic billing, and paperless billing in order for the phone to be $10.00 a month. None of this was explained by the rep in the ATT store and the customer service rep kept changingher answers. I asked to speak with a manager in which she stated they would call me back on my cell phone number last night. I still have not received any reply. I am seriously thinking about returning this phone and switching carriers.

Was lied to about trade in on phone. Stopped in several times and called as well. Never a call back or resolution to my issue. Very unprofessional folks working at this store. I highly recommend going elsewhere.

It seems the owner only responds to thank people for good reviews and not interested in acknowledging the bad.The store at 2379 se Federal Hwy was absolutely horrible. I went to the store 3 times to resolve my issue (my voicemail deactivated out of nowhere and could not be activated) and the final time they told me to keep waiting for a call from them because they were waiting for tech support to get back to them. That call never came. TJ, the blonde hair girl, and the other kid who reset my settings and completely fd my phone were zero help. The gentleman at 2511 nw federal hwy was awesome. He did what the other store was unable to do in 15 minutes. I am extremely thankful for him.

Daniel and tj helped us in the most informative and helpful wayAbove and beyond anything my wife and I ever expectedThank you for great service

Amazing customer service they were very knowledgeable and helpful most importantly they saved me a lot of money. I will definitely be recommending to all my friends and family.

We received excellent service when purchasing my wifes new Iphone. The sales consultant Daniel was very professional and friendly. The store was clean and everyone followed safety protocols. Excellent service.

Fantastic experience! Daniel was so kind, patient and professional. He helped upgrade me to 5 lines and 2 transfer lines. Thank you!

TJ was very helpful in answering all of my questions regarding my business lines, he seemed very knowledgeable about AT&Ts phone equipment and plans, I would highly recommend this location over the other location on US1 by Chili’s, this location seems more personable and eager to help each individual as oppose to feeling like just a number at the other corporate location on US1 by Chili’s. Thanks again TJ!

Great staff. Friendly, no pressure, and helped me save on my monthly service. Thanks for all you do!

Absolutely amazing store! Save me a lot of money and the manager was super friendly!

The staff Stokley & Devin was very Friendly, Helpful they was very patient and switching my service over to AT&T from Metro and I really do appreciate these guys and I want to say Thanks for all you do.

Devin & Stookley are nothing less than FANTASTIC! I was greeted warmly. They worked hard to remedy a situation I have had for days! Kudos to them and lucky you for being smart and hiring them’ also a very sweet gal was there working, & she was so attentive to others that entered the establishment! Thank you! Most sincerely, Janis Newcomb

Daniel is really good every time we come in he always have the right answer thank you.

The sales team worked well together assisting me switch a business cell phone to my personal account. They listened well and took their time, even though the transaction lasted well beyond the stores normal closing time. Much appreciated. Jim M.-Stuart, FL

No SIM cards available and even the manager doesn’t know how to override a simple procedure. If your phone gets lost or stolen, best case scenario is 24 hours. The online at&t and local stores are not connected so good luck in trying to get what u need because the stores won’t let u buy a phone outright they only do installments. So again if your phone gets lost or stolen and u still have payments this company can’t help. Go to Best Buy and while your at it u should just go to a cellular company who can actually help you with everything at one store.

The staff Stokely & Devin were very friendly, knowledgeable, and helpful.

Very good service I was easily able to purchase my note 20 ultra

I was in and out very quickly. The staff was really helpful as I was trying to get my bill fixed. They even saved me money off my plan each month. Loved the atmosphere!

My mothers old iPhone died. This was a HUGE problem, because she does EVERYTHING on it. She got a new one, the phone number was wrong, and she lost all of her apps and photos. Being a senior, the activation process was a bit out of her wheelhouse. So, she went into the AT&T store, handed the phone to a rep named Stookly, and I spoke to him, letting him know what my mom needed (I live in Houston). My mom called me back 20 minutes later from the correct phone number very happy. She had all her apps and all of the photos she was told she would lose. THANK YOU SO MUCH, STOOKLY (I hope I am spelling your name right.)! You have NO IDEA how much you helped my mother and put my mind at ease. Your excellent customer service is VERY APPRECIATED!

Truly had such a terrible experience here. I went in with the intention of getting a first responder plan since I am a Registered Nurse. My plan was to upgrade to a new iPhone and Apple Watch. Unfortunately, the workers had a technical difficulty and were not too sure how to help me with the First Net & upgrade. SIX HOURS LATER, the store was close to closing and I decided to leave because all three staff members got up and started playing with a bouncy ball while I was on hold with tech support. The staff member helping me got angry, saying “how you gon leave and go to another store when I spent this much time with you”, mind you, he asked me to give him a ride home about thirty minutes before getting upset — the whole experience was extremely unprofessional. I am so thankful I got my new iPhone and Apple Watch from a wonderful AT&T store that was miles away from this awful location the next day and received a much better deal in comparison to here. I’ve made sure to let my family & friends know to not get help here! I hope this helps anyone, please do not waste your time at this store.

Manny is awesome!! He solved my issue in no time. He was professional and most interested in assisting me. Thanks Manny👍👍

Edwin is the best! My service transferred and there is not a glitch. He is patient with his clients and this was so much more enjoyable than if I did this at home near Philadelphia. There may be a wait as Edwin cares about his people. Take a book or something. Hes worth the wait if you are over 55.😎

Very welcoming staff ! Had a issue with billing but not only did they resolve it they saved me money I didn’t know I could save . Will definitely be coming back !

Very helpful and friendly staff

First time at this location. Excellent customer service. Dustin was friendly, knowledgeable, and patient. Will be going here from now on!

Worst experience ever. They lie. Sell you shared plans that arent shared. Do not buy at&t ever!

The sales associates were knowledgeable and very helpful with helping me choose a replacement phone (lost my phone) and even managed to retrieve my contacts. I was very satisfied with my experience at this store. Would recommend to friends.

The reps at this AT&T store are amazing. Amazingly fast and friendly service. Very clean and the wait time is unbelievable! Theres no line! I definitely recommend this store.

I must say I was pleasantly surprised when I walked into this AT&T store. First of all I did not know of this location which I think was bad enough as there is inadequate signage.That said, I was impressed when I walked into the store, as I was greeted at the door by an associate named Edder. Even more impressive was, he asked my name first thing and remembered it. I sure plan to visit this store next time I am in need of service. A++. THIS IS HIGHY UNUSUAL FOR AN AT&T STORE

Unfortunately, very poor service. Went in there to get help on a phone issue and the gentleman that was there on a Sunday refused to even look up from his own phone and just told me to call At&T to figure it out. Since it is a hardware issue, I will eventually need to be in a store and get a new phone, but the associate did not assist in this matter. He seemed bothered to be there and not interested in helping us. Unfortunate.

Great people in there, great staff help.

Customer service is outstanding- Vivian is awesome and she goes above and beyond to help!

Theyre very helpful. I went to get my contacts transfered over and it took barely 5 minutes. Great ATT store.

Lack of knowledge on the devices along with a very unprofessional attitude.

Phone service is the best!! You cant go wrong

Super service. Very competent and helpful.

We couldnt get any help connecting our new cell phone that was mailed to us from ATT. They said because we were transferring an existing phone number to the phone that we would have to call corporates 800 number.

Do know the store but at&t sucks for service and they will screw you in the end

Viviana and Malcolm fixed my tablet and phone woes, and were really really nice and patient with me.!!!!!! It’s not the first time they did that for me.I ❤️ aT&T

Amazing service!!! No complaints!

Always very good

Very helpful

Cheap & convenient

Nice

Awesome!!!

Great