They respond right away! They fixed my old A/C system quickly when it was not working properly and installed a new one when it came time. They gave us a much better system (and much quieter too) at a great price! Donnie is awesome to work with! He is very knowledgeable and explains everything in a way that my husband and I can understand! I completely recommend their services to everyone!
Parking is scarce in Stuart. Its the number one reason that deters costumers from patronizing the downtown businesses. I visited Roasted Records today and found your van occupying two of the most premium parking spaces the store has. I had to park a block away in the rain. When I returned an hour later the van was still there. I cant help but to think that the lost business to Roasted Records from your careless and obtuse behavior was probably more than the cost of your service call. Shame on you.
AC Care is THE best of the best! Their 24/7 service saved us on a Saturday night, in the middle of summer, when our AC went out. We called AC Care and one of their technicians, Jimmy, was at our house within an hour to fix the issue. Jimmy was so helpful and polite, even though it was late on a Saturday night when we couldve been doing many other things! Thank goodness for them, because without them we wouldve been without AC for the rest of the weekend. I HIGHLY recommend AC Care!
AC Care installed and maintains the ac unit in my commercial space. The office always confirms regularly scheduled maintenance appts, and Donnie and his team are always on time, professional, and fairly priced. Its nice having a dependable AC company!
Crew of Dominic, Brandon, Jimmy, and Bellowere on time ....worked non stop 12 hours in a very hot attic. Took time to answer ALL of my questions & explain the new system. They never stopped.... clean up was above & beyond what I have ever seen from a pro tradesman. I give them a 25 on a scale of one to ten. AC Care Rocs ! Must add that Niki who runs the office was equally impressive in all ways.🇺🇸
Anthony was terrific. He came in and did the AC maintenance and I had many questions about the system, which he answered very clearly and patiently. I also asked about additional equipment he would suggest I add to the system. Before he left, I had a good understanding of what I needed and had a quotation in my hands. I will probably have the additional work done.I have used AC Care for over 3 years and the quality of their technicians is always excellent. I highly recommend them.Thanks again to Anthony & Kristy.
FANTASTIC SERVICE and ON CALL! Came home from work and no a/c; called and had someone out with all parts to fix a/c - Highly recommended! First time ever using another service - cept my ex ;) Honest - Jimmy was great! THANKS AGAIN! Would highly recommend! Ill sleep well tonight! AWESOME!
Jimmy was very polite, professional, on time and responsive. He gave us an estimate for services very quickly, which was a big help.
Danny is awesome from the moment he arrived early and with his super big smile he made this the best experience I have ever had with any service company I would highly recommend AC CARE for all your ac needs
From the first contact it was a smooth ride.Donnie is awesome and the office always answers. Called on a Friday night at 10pm and they picked up.
My ac unit recently died. The pandemic made it hard to find a replacement. While searching for a new unit, AC Care made every effort to make sure I was comfortable while I was waiting. It is Florida and the heat index was over 100 degrees. Everyone involved - the office staff, Jimmy who did the diagnosis and quote, the man who brought a mobile ac unit, and the installers treated me with respect and concern. They were professional and efficient and they know their stuff! When I called with a question about how the unit was operating, Jimmy was here the next day to make a few necessary adjustments. Right now Im loving my new unit! I know I can call on them if I have more questions or need help with this unit and theyll help me right away. This is my first Lennox unit and Im pleased with it. Im even more pleased with the service I received from AC Care.
Chuck was very attentive, professional, and went above and beyond to get our A/C repaired in a timely manner. The company and customer service staff were very thorough and acknowledged our need for fast service. I will definitely be using them for future maintenance and service as needed.
Great job we’re very pleased with there performance.Polite an pleasantHad new system up an running in 8 hours!Very pleasedAlso thank you to Kristi for all her help over the phone
I would like to complement Kristy on her exceptional customer service. Her due diligence in scheduling several of my appointments was appreciated.We cannot say enough about Jacob’s kindness, patience and professionalism in performing our routine maintenance and installing the Nest thermometer. Thank you.
Robert was terrific! He came right out to repair my AC & had it running again within an hour! Very polite & professional! I will definitely be using A/C Care Heat & Air for future services! Highly recommend! :)
AC care saved the day today! They repaired our AC unit after we were told by another company that we would need a brand new air conditioner. AC care was fast, professional and true experts in their field. I highly recommend!!!
Chuck was great and was at my home within an hour of my call 10:30pm! Followed up the next day with parts and had my A/C working ASAP. I would highly recommend A/C care heat and air to anyone
Had work done on ac unit very impressed with work and knowledge
Chuck always provides the best service. Explains everything, courteous and honest!!! I would not use any other company!
Robert was on time, professional and got our old unit back up and running. I can always count on A/C Care to take care of us!
After years of my AC not working Dan found the problem and had it fixed with in 24hours !!!
Respectful, Friendly service, shows up within the time span scheduled, excellent
Chuck has done maintenance for us for years. Hes very thorough and gets the job done in a timely manner. We really appreciate him and recommend him and A/C Care for all service needs.
A/C installed a brand new Lennox HVAC at my home. The guys did a wonderful job
Dave E, came out to my home to repair an over flowing condensation pan on the air handler in my guest quarters. While here, I asked him to check out the 28 year old system that I had installed in 1993 during the rehab of my home. Obviously he said that while the system was still working it was quite old and that the air handler had been installed in a very precarious location in my cramped attic preventing adequate access to service the unit plus he noted that despite the many repair bills from a different installer I was on thin ice as far a getting much more use of the system. He went on to explain the advantages of a newer first class system and the upgrades made in the a/c industry with Halo air cleaning add on accessories. My wife and I had been contemplating an upgrade to our system anyways so we asked for a quote and after a day to get back to us he gave us a bunch of options. All the way from a get by low end system to a Ferrari valued product. With summer coming and at 80 years old we decided to go first class so that we and my family would have the best and longest lasting a/c system available.Dave, Don, and Laura checked back in with me and gave me an option of dates to install the system. It was a two day job completed in time with the minimum of fuss and mess. The 6 or 7 guys that paraded through my front door treated my home with respect, kept the noise and dust level down and installed the system like the professionals I had hoped for. Suffice to say that we were very satisfied with the install and the performance of the product. I would highly recommend this company to satisfy anyones HVAC needs.
A/C Care was very responsive and professional. They were able to get my old AC limping along for a couple of days until they could get the new unit installed. We had them replace ductwork as well and they brought out an appropriate crew to complete the entire project in a single day. The quality of the work was great and they left the areas they worked in cleaner than they found them. Great contractor, would recommend!
Kristy (office) and Jacob (service tech) where very polite, helpful and professional. Jacob did the repair by noon on the day we called. Jacob was on time, he found our problem and had the AC up and running. Quality Service.
Great Job professional quote and done fast! Thank you A/C Care Heat & Air
Jimmy was very professional and quick. He did a full service maintenance on my AC unit. He made himself available the very next day, after contacting his company, and completed a full service in a timely manner.
I have used them for service, excellent, techs very knowledgable. They recently replaced 2 A/C units with the air handlers located in attic which isnt easy, they were in and out in one day for each installation, excellent installation
Great service and an honest staff. Highly recommended
My biggest concern with getting my AC fixed is getting ripped off. Not with these guys. Dave Epps has been out twice to fix my AC in the past 3 years. He has been on time courteous and on his game every time. They first quickly assess the problem this time it only took him 10 minutes. He checked to see if there was a warranty which there was almost expired. Any other dishonest AC Tech would have charged me but the call turned out to be free! Whoever reads this I highly and I repeat highly recommend this company and Dave Epps in particular. You will not be disappointed with your service.
This company has serviced our a/c for more than two years. They are always responsive. Always on time. Cant say enough good things about Chuck and Lisa as a team, together with the others who have come out in response to out-of-hours calls. Highly recommend them. Work is done efficiently, and with a smile. Thank you, guys!This review is now updated, by me: previous service was for maintenance and regular servicing, which was done for more than three years, until our old unit just wasnt going to make it through the next hot season and we decided to replace it. A/C Care recommended, very promptly installed, a new compressor and air handler, with thermostat. They were prompt, worked very efficiently, were careful of our property, and cleaned up before leaving. Couldnt have been better pleased. Would continue to highly recommend this company, and their friendly, accessible service team. Thanks!
Jimmy was fantastic extremely knowledgeable and exceeded my expectations of the maintenance. I will be calling and requesting him for my future services.
A/C Care team is 5 star. Always a smooth deal. They also have outstanding Customer Service. Thanks 😊
A/C Care is a great company and they provide friendly, through, and professional service. We are very happy with their performance. Keith was great, attentive to details and personable.
Best air conditioning company i have ever used hands down. I would highly recommend them
Excellent service. Kevin was informative and thorough on his visit. He explained everything in detail and price was excellent.
Our AC decided to turn off on a Saturday! Someone was at our house within two hours and fixed the problem. Everything was so smooth from the phone call to the service!
Anthony and A/C Cares were professional and punctual!
We have used Donnie for all our A/C needs for years. We really appreciate his top notch team.Thanks to Robert for his prompt repair today.And the explanation of how and why things work.We recommend A/C care to all.We love these guys
Good, quality service. It does the job.
Dave was great and gave me valuable information that saved me thousands of dollars. Highly recommended and one of the best out there.
The level of professional diagnostics was thoroughly better than the rookies from another company. Robert demonstrated masters level knowledge of our Florida Heat Pump/AC system. Fair price and did not try to sell us a new system. Verified the whole system and offered practical advice. 10 stars for above and beyond service!!! Thank you.
Robert the technician did a great job in replacing the AC grill. He was on time and went the extra effort on making sure that the problem was resolved. Niki did a great job on provide the estimates and paperwork for the job. I highly recommend using this company in the future!
Kevin was great.!! Took no time at all to diagnose and fix the AC.Very professiona, courteousl and took time to check for any leaks in our system as well.I high recommend AC Care to anyone looking for a competent HVAC service
Called on a Friday night at 7:00 when I returned from out of town and AC was not blowing cold. They were there in 30 mins. It was a quick simple fix and they didn’t even charge me. I went ahead and contracted them for my yearly maintenance. Super friendly, fast, and honest. He would not even take a tip when offered.
First class service, I am very pleased with the whole transaction.In order to get a better deal we decided to replace my air conditioner and my sons at the same time. I got three different quotes. Once I compared what each company was suggesting I went with A/C CARE HEAT & AIR.They werent the cheapest but they didnt cut corners. They did a detailed installation, replaced what needed to be replaced and did a superior quality installment. I plan on living in my house for a long time so the 10 year warranty is very important.They showed up on time cleaned the work area when done.My son called me today because he passed inspection. He lives in a four unit townhouse while up on the roof the inspector noticed his neighbors A/C, the person they hired did not get the proper permits, he did such a poor job they would have not passed. If he ever plans on selling the house they will have problems.I truly recommend this company, BTW I did all the negotiation with Donnie, as a woman they try to pull a fast one or they ask for the husband. I was treated with respect.
PromptKnowledgeableHad the parts on the truckAC fixed within 2hrs
We recently moved to Harbour Ridge and we needed a reputable air conditioning company to look over our AC. A/C Care Heat & Air were recommended to us. Dave (the technician) arrived on time and very professional and friendly. The company was recommended by more than 1 person so I felt that was a very good sign. Check them out!
Highly recommend. Very informative. Robert took his time inspecting all areas of our A/C, and then carefully explained what the best solution would be. Awesome team!
I highly recommend! Very professional and helpful, fast service at a good rate.
Donnie and the gang at A/C Care Heat & Air have been the best A/C company. The customer service is top notch. They listen to your problem and get someone out quickly to address the issue. The techs are knowledgeable and explain the situation in terms you can understand. Thanks for always helping us with service and maintenance!!
Awesome place to work! Everyone is friendly and you genuinely feel like a valued member of the team. If they arent trying to develop a family work culture, then they are accidental experts at it! If you get an offer to work for A/C Care, I highly suggest you take it. Im confident that you will love working for them.
We called with an AC problem on a Saturday, and they gave us a 2-hour service window...which was great for a weekend! He was prompt, polite, thorough and didn’t take advantage or overcharge. I would highly recommend AC Care to anyone in need of routine maintenance or a repair!!!
Very nice and professional
We have been using Chuck and Donnie for 3+ years now for our three properties. Their maintenance is thorough taking over an hour per unit. Since using them, we have not needed any repairs despite AC running for the vast majority of the year in Port St Lucie, FL
I can not say enough about the entire crew at A/C care! The office responded immediately to my request for service. They were able to install a new A/C quickly and efficiently while we were still running our business. They were able to beat all the competitors bids. I would highly recommend this company to anyone in need of servicing or a new A/C!
Chuck is a very knowledgeable and thorough technician. He arrived on time took care of the issue and gave recommendations for more efficiency and how to make the system last longer. I wouldnt use anybody else besides A/C Care!
Family is all I can say. Donnie at A/C Care was extremely knowledgeable and took care of our A/C right away. Not only did he fix our air they ensured our warranties were in place and guided us on what to do for maintenance and yearly service calls and they will call to remind us as we all know that is something we can forget with our lives so busy from day to day. Very honest and trustworthy company who I highly recommend to all my friends and family. I cant thank them enough.
Great customer service. The technician came out and resolved the issue in a timely fashion! Will be setting up a regular maintenance plan for our system. Highly recommended!!!
Very helpful and polite
Best AC company in town. Called on a a Sunday afternoon and response back with in minutes. Robert was fantastic. Part ordered Monday in the am and first thing Tuesday morning installed. Will always be using them as I have in the past.
Last night was the first night in our new house. The inspectors reported no problems with the air and heat, however 3am and 39 degrees outside and no heat! I called A/C Care the next day. They came our within 2 hours of my call. The technician, Robert, fixed the problem. Robert gave us honest and thorough answers to our questions. He presented us with all our options. Thank you Robert. We are new to Stuart Florida and feel comfortable with our new A/C company. Robert is personable and skilled.Thanks to A/C Care we will have a warm evening tonight.
Chuck performed an a/c tune up on my a/c system today. He was very polite and knowledgeable .Chuck was very detailed in the maintenance he performed on my a/c system. I would recommend anyone who reads this review to ask for chuck for there next a/c tune up.
Every experience Ive had with A/C Care has been amazing! Their technicians are always on time, extremely knowledgeable, and will give you the TRUTH about your system. Previous companies Ive used in the past were nowhere near as knowledgeable, and when the previous company put my new system in, they did it incorrectly which was causing all kinds of malfunctions. Once I found A/C Care, they came to my house, immediately discovered the issues, fixed what the previous company created, and I never looked back. A/C Care is my #1 A/C company that I trust, and will always use in the future. The A/C unit at my parents house died last year, and once I found out they were talking with different A/C companies that were going to price gouge them, I stopped their communications with those companies and called A/C Care immediately, and within 24 hours my parents house was up and running for the best price available and amazing warranty. Do yourself a favor and only call A/C Care for your air conditioner needs!
A/C went out and the problem had already been diagnosed by another company. These guys were half the price to fix it (didn’t make me get another diagnosis), saved me more money by looking up the warranty and getting me the part for free and came earlier than scheduled to get my A/C running. Wonderful and professional.
Turned a $4K job into a $170 job. Called another company first who said my compressor was burnt out and I had to replace the whole outside unit which would be around 3-4k to replace. A/C Care Heat & Air came out and said there was just a safety mechanism on the unit that had switched off due to overheating. He fixed my wiring, serviced my unit and it works perfectly again. Couldnt be more happy with the knowledge and professionalism of this company. Highly recommend!!!
Living in Florida requires a good A/C system. After about 18 months the compressor seized unexpectedly. A/C Care stood by thier warranty and made the repair. Robert installed our system and is a true professional on A/C systems. Highly recommend A/C Care to anyone. Thanks for keeping us kool!!!
We had an amazing experience! Chuck was very knowledgeable and detailed. We will be using A/C Cares from now on.
Very courteous, honest and professional. I appreciated the fact that my service technician (Chuck) communicated clearly about what was going on and what needed to be replaced. Most local companies Ive dealt with in the past have not been nearly as thorough with maintenance.
Excellent service! The Tech came out on a Saturday evening at 7:00 PM after seeing many other clients already that day, however he was a professional who took his time, diagnosed the problem, explained what was needed and my options with a set price for all, then fixed the problem with just what was necessary. A breath of fresh air here in FL, as during the last 6 years I have not found any other HVAC company that is honest, with reasonable pricing, and completes the job!! Would give more that 5 Stars if I could!
Fast and professional service. Quality work. Good communication and easy to schedule.
The service that Chuck provides is exceptional. He is extremely knowledgeable and very professional. Very satisfied with the overall service and professionalism of the company. Would highly recommend.
Chuck was on time and professional. He was very knowledgeable about his skill and took his time to explain what the problem was and how he was going to fix it. Excellent service!!!
From the very first call to the technician leaving after completing our service the entire team was the most professional and pleasant people to deal with!! You will not be disappointed with this team....they are the BEST!!!
The folks at AC Care are top notch! Responsive when you need them and professional when they are doing the work.
Excellent service...came out to save me and my family at 8:30 PM! Friendly. Honest...great pricing.
I called (4) A/C services but from the moment Brittany answered the phone I was treated as someone who they understood and sympathized with my situation. And the moment Chuck arrived he was polite, listened and informative with everything my A/C needed. Needless to say, they fixed my problem but also called the next day to ensure everything was working as it was supposed to. I would highly recommend.
Chuck the technician was outstanding as a service professional, they called to tell me chuck was running a little late, he called and was maybe 10 minutes late from original timeChuck was very meticulous and thorough with the service, I know there are many AC people here but I will be a faithful customer of AC care for as long as I’m here
Cant say enough great things about this company. We called A/C Care for a 2nd opinion/bid. Not only was Donnie able to fix our problem for a fraction of the cost of everyone else, but he even came back the next day to show my husband exactly what they did in our attic to fix the problem. For the first time in a long time, we feel like we can trust someone to tell us the truth and do the right thing. We highly, highly recommend Donnie and A/C Care.
Super Company to work with. Fast, organized and professional. Robert was great!!
Top notch service during the whole process from the scheduling and confirmation of the appointment to Chuck being onsite and performing the maintenance on our AC.We have been using AC Care Heat & Air for three years and will continue utilizing them for all of our AC needs and will always request Chuck as his knowledge and work ethic is superior.
Laura was so pleasant to talked to and set up the appointment. It was fast and friendly and Chuck like always, he was awesome!!! God bless you guys!!!
On time and very efficient. The technician explained the situation and my options should the problem continue.
Very professional, timely and kind
Wonderful people to deal with, I use their AC services and recommend them to all my friend and family.
This company is simply one of, if not the best HVAC contractor along the Treasure Coast right now, period, the end, done! My homes HVAC system was antiquated with 5 generations of ductwork, was beyond repair & had numerous structural obstacles which had to be overcome before a new 5 ton single system could be installed. It was a residential AC nightmare! Forunately for me, Donnie is by far one of the most honest, knowledgeable, competent & talented HVAC techs in the business at this time! He & his crew did a phenomenal job removing & disposing of our previous system, & the installation of our new Lennox system went by without issue as well. It goes without question the value, reassurance & dependability youll receive as a customer is unparalleled, so do yourself a favor & avoid the hassle of pricing other companies in the area. Call A/C Care first, you wont be disappointed!
Chuck arrived on time. He was very polite and diagnosed the problem.
Quick professional service every time!
Outstanding..honest..prompt...professional.fair
A/C Care always provides excellent, professional service!