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We Fix It Phone Repair
3330 E Hammer Ln STE E, Stockton, CA 95212, United States
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We Fix It Phone Repair

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Gl
Review №1

Both of the gentlemen working were friendly, helpful, and professional. My appointment to work on my iPhone was at 1130. They took me early. I left my $10 discount certificate at home. They honored it anyway. I was in and out in 35 minutes. I couldn’t be more pleased.

Ra
Review №2

I’ve never Had my phone repaired before, I would normally just buy a new one. However this time, I needed this phone and I was really happy with this phone so I decided to repair it after I broke the screen. The customer service was top-notch, they had my phone repaired in under an hour and also replaced the battery at half price. I definitely recommend this place for service. I will be back

An
Review №3

Fast and simple. Polite staff as well. My iPhone 6S Plus has had 2 prior repairs from different repair places. Fast forward 5 months later My screen is blacking out, I could still hear the phone lock, ringtones and message tones except my screen was just black. I tried doing a hard reset but still nothing..I decided to try this place, they told me my screen was giving out and that it needed replacement which would cost $119 after taxes. Make sure to ask about any sales! if I hadn’t asked them I wouldn’t have gotten $10 off. After I came in to pick it up they gave me my total without the $10 off so I had to make sure they deducted it from the price. Overall price was $109.

La
Review №4

Customers service is not the best

Li
Review №5

Great service!! They were able to save my phone and have it ready for me within a few hours. I will definitely continue my business here!

Lo
Review №6

It was quick and easy. My IPhone is back in action. I will recommend your service to everyone.

Ka
Review №7

Made an on line appointment and received a coupon for half off. Work was done very quickly and staff is very helpful and friendly. I will use them again. ( had battery replaced in my phone).

Ti
Review №8

Super quick service! Friendly customer service. Took my iPhone in for repair and it’s better than before.

Tr
Review №9

Fast battery swap-and its like I have a new phone!

Om
Review №10

Quick attendance and service accompanied by a polite staff. Had no issues with my screen replacement and it looks great!!

Ge
Review №11

I’ve had the screen replaced on my iPhone twice here they did a great job in a short time.

Ma
Review №12

Great i was in and out but the price is a little high at least it comes with 6 month warranty

Do
Review №13

Battery replacement for iPhone 6 in 15 mins. So far it is very good.

Cl
Review №14

Dear Sir or MadameC/S ManagerBelow is my 1 star customer experience, I had at your Stockton location on May 26 2018I arrived 10 minutes before my schedule appointment.I chatted with the clerk while checking in and somehow relayed the following information. Home bound I don’t get out oftenDiscussed my major disabilities and the material loses I incurred after the removal of the tumor found within my spine and other related surgery’s.When I was advised the approximate repair time was 1.5 hours and that I could return later. I relayed that I came from Isleton (54mi round trip) I’m really not supposed to be driving, but need he phone fixed because WiFi and hotspot from my phone to run my house order food Meds etc so I had planed to stay. He pointed out the benches and said you can wait there if you like or in your car. I asked about guest WiFi access to read my tablet while I’m waiting? I was advised, “we don’t have WiFi.....”I told him that I glad I brought my lunch it will give me something to do.I told the clerk that I am in his computer database already,and joked it should be labeled preferred customer 4 **** owning 4 vehicle Batteries from your store. The latest being the one installed in my Tahoe 2 months ago.While turning for the door, I requested a quote for an extra vehicle key?The clerk looked it up. He, advised me that my 2004 Chevy Tahoe key is $35. I declined.Returning to my truck to eat lunch and thinking it’s a good time to clean out my glove box I turned on my tablet to check for open WiFi networks and the first 3 WiFi networks to appear listed just happened to say BPStore.Exactly 1.5 hours later returned to the front desk to check on an ETA. The “Manager” Ana, brought me my unprepared phone stating your phone is not 6 as listed it’s a iPhone 6S which cost apex. $30 more and if I cared to wait they have time to do the repair adding that the $10 coupon I came in with would still be honored. Momentarily forgetting that they had my cell phone, I quickly responded “why didn’t you call me,” next spinning and pointing right out side the door asking “why didn’t you come get me”The manager stated she was sorry “ it’s our fault” that the clerk should of made sure what make model before accepting it for repair.The whole time I was sitting within site and sound for and hour and a half in a white 2004 Chevy Tahoe parked in the handicap space directly in front of the store entrance. See photoI observed clerks exiting the store no less than 3 time thinking they were coming to get me, however they were helping other customers with car new battery’s and core exchanges.Even with all the above knowledge the Manager I assume didn’t bother to even wonder about me or my possible location.While paying my clerk within hearing distance of the manager I asked if I can at least get a screen protector for all this time and trouble. The manager just ignored me and the clerk quoted me $35I asked the manager or her name and requested she review my notes for a letter I would write to corporate, please dispute zany facts I may have gotten wrong? She did not want to but after I stated loud enough for other customers to hear “ you let me sit right there for an hour and a half in pain for nothing and you can’t take 2 minutes to read a few sentences? She handed back my iPad (alsoshattered due to my nervous system problemsThe cane I was using dropped from my numb hands 2X @ the register)she gave me her First name handed me my devise turned her back & walked away.The whole experience made me feel so insignificant I’m not looking for sympathy because I disabled now but was expecting a little bit of respect as any customer would and should receive-Tech informs manager informs sales clerk or not most likely because no one informed me and I was 30ft away.

Ke
Review №15

Quick, efficient, and professional service! Two thumbs up! Thanks Taj!

Mr
Review №16

Everything was good and on time very staisfied with the price and customer service

Yv
Review №17

Team did a wonderful job, great customer service and timely results

Ta
Review №18

To be honest I’m not so satisfied my iphones still on disabled and I can’t get it off if my start button is not working correctly I thought you would of called me or charged more to fix it what good is a replace and damaged screen fixed if you are not able to use it at all?

Br
Review №19

Jesus made the process of getting your phone repaired just a little less unpleasant and offered great customer service. The wait for your phone to be fixed isn’t that long and the quality i well worth the price plus you get $$ off when you book your appointment online.

jr
Review №20

Great service., repaired my phone in short time.

Je
Review №21

Because they couldnt repair my phone not knowing until I was all the way here . Thanks anyway I was still able to repair it . They dont fix phones I guess .

Ar
Review №22

Made appointment online to replace Apple Watch Battery and when I arrived they tell me they do not work on Apple Watches. Their website let me select Apple Watch battery replacement. Waste of time driving across town.

Ga
Review №23

Looks like new, good work

an
Review №24

The service was fast and great.

El
Review №25

Friendly customer service.

De
Review №26

Very quick and efficient!!!!

Information
3 Photos
26 Comments
4.4 Rating
  • Address:3330 E Hammer Ln STE E, Stockton, CA 95212, United States
  • Site:https://batteriesplus.com/store-locator/ca/stockton/phone-repair-313?utm_source=gmb&utm_medium=local&utm_campaign=wfi&storecode=313
  • Phone:+1 209-941-3213
Categories
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:9am–6pm
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