Told that if I get service installed within a month, I will be lucky. I tried to reason with the guy but he was pretty rude. I hope the right person sees this. Update: Turns out the service guys were pretty great and accommodating when they were onsite. Changing my rating. Thanks!

Great ISP in town. No word for how good service they are providing to our business. And staff are amazing, I was dealing with Chris, He is way above helpful. Set up new store was challenging part and he did great job. My next business go to Bulloch Solution without doubt.

I cant say enough good things about Bulloch Solutions. In the past 2.5 years since my business opened, we have come to rely on Bulloch Solutions, and employee Chris Robinson in particular, whenever we have a quick question about what might be possible as well as when weve had a service issue that needed addressing. Chris has been an unbelievable resource for us. His dedication to Bulloch Solutions and its customers is clear to anyone who meets him. Mike Ethridge has been wonderful to work with, too. Ive also really appreciated all of the IT help and advice Ive received from Blake Hagin and others. You will never regret switching to Bulloch Solutions for your telephone/internet/information technology needs.

The team at Bulloch Solutions is quick and responsive! I requested assistance with a computer issue at my office, and Bulloch Solutions had a team here within an hour. Their rates are fair and their service is top-notch!

I would come back here in a heartbeat (not by choice!) If my iPhone 11 pro screen breaks again. I had some complications with the fix and Brooks helped every step of the way. If you are in statesboro, this place offers a great screen repair AND the customer service to go along with it.

Horrible service. Internet is slow and goes out all the time. Try to call them and their phones are disconnected. And this is from a medical facility perspective. Stay away! Try somewhere else!!!

I am the President of ACTS, a local nonprofit, and while we were unable to open our physical office due to Covid 19, we still wanted to provide critical financial assistance to Bulloch County residents. That is where Chris Robinson and Todd von Waldner of Bulloch Solutions came to the rescue. They provided us with an app that allowed us to receive office calls on our cell phones. We were also able to make phone calls from within the app which protected our personal cell phone numbers from being displayed on clients phones. Chris and Todd helped us set up the app and were always available to help when we needed to make changes. Not only were we happy with the app, but the customer service provided by Todd and Chris was outstanding. I cannot thank them enough for both their technical assistance and prompt, friendly service. They provided us with a solution to continue to assist those in need while keeping at-risk volunteers safe.

Went in to pay on my bill. The staff were very cordial.

Had no internet tech came out on a Sunday to fix it Took a matter of ten minutes! Thanks Bullock Solutions.

Terrell is the best . Thanks for all your help 🙂

For a state that loves to nickel and dime its people I didnt have high hopes HOWEVER this company is great my internet is fast with only 1 issue in over a year .... I was fully expecting them to charge me tons and make me wait until a weekday to fix my service! But they came out on a Saturday and the young man was fast and professional and they didnt charge me a dime!!! Thank you!!!

Horrible service! No WiFi connection all the time, they come out at least once a month to fix the issue which never seems to fix the issue! 100$ a month and no connection half the time! Seriously get your act together there’s no reason to have this many problems with service! Worst service I have ever had and Iv had xfinity! All my equipment has been replaced more times than I can remember 10 months of trash service!

Treat you like family. Highly recommend this local internet provider.

Stellar service provided, even to my house in the middle-of-nowhere. Nearly flawless performance since installation; the few times I’ve had issues I’ve received excellent customer service. Would recommend to anyone, especially those in more rural areas.

The staff is great service team to the house they were so polite so patient and it explained everything they came in a very timely manner did not have to change my schedule

Most the time people dont make comments unless theyre mad Im blessed that when my phone line got cut the expedited and had it repaired with new line in a day wow thanks for giving me something to brag about theres always a friendly voice you feel theyre smiling genuine smile as they answer the phone

So far I have received nothing but top-notch service from this place.

Very fast response, very professional. Solved the problem in a few minutes. He also went the extra step to set up the modem so I wouldnt have the same issue again if the power goes out in the future. He also helped me reset my password, which as a computer novice I was more than grateful for. Wonderful!

Bulloch telephone has always been reliable and reasonably priced. The office staff is friendly and scheduling any services has always been a breeze. The few times Ive called tech support the operators have been very helpful. The technicians that come out to hook up service are very professional. 5 star business for sure!

Awesome service! I am a new customer, and have had service for 2 months now. I could not be more happier. The service is reliable, customer service is very knowledgeable and friendly, and the price is great. I would recommend Bulloch Telephone to anyone who is looking for new service.

My problem is not with their service. It is with their availability. If you work or are otherwise unavailable from 8 to 5 you are out of luck when it comes to adding channels or changing services. No evening or weekend hours except for technical support. No sales or business office support.

Everyone who assisted me at Bulloch Telephone was prompt, professional, and very pleasant. The technician who ultimately solved my Internet connection problem, Buddy Wise, was especially personable-and he got the job done fast! Great experience all around.

Went inside to take care of a couple of things. Lady I spoke with was so very nice. They probably dont get enough credit for what they have to do everyday. Very nice people.

Absolutely great service! I have no complaints on my internet. I currently have the lowest speed package and we use the internet a pretty good bit streaming videos (sometimes multiple) and never have any interruptions. It doesnt even have to buffer. I cant imagine how fast the best package would be! I highly recommend them. Another plus is their great customer service and online account management. I have been a customer for 10+ years.

Awesome business and people! I am very happy with service. Highly recommended!

Great people and great service! We got an awesome deal for FAST internet. Been local for a year and got to say, my family and I cannot complain.

Great customer service! Responded to my questions quickly and they answered all my questions. Thanks guys!

I have been using Bulloch Telephone for almost 11 years now. The internet service is great. They are also really good about coming out if you have a problem! Highly recommend them!

We have had service from Bulloch Telephone for almost 22 years and have been very pleased with our them . We recently made an upgrade to our cable and it really is a good upgrade . They came out and done an excellent job installing our new boxes . I always recommend Bulloch Telephone over any other company .

Outstanding customer service

I had bulloch telephone for years. I was always frustrated because it would take forever for them to get back with you if you have a issue and they never been the most friendly of people. We moved recently and I called to have my service changed over and was told that someone would be in touch to set up a appointment. I waited 24 hours no call so I called back and the woman was rude said it dosent happen over night. Ok tired of the rudeness so I started researching other companies. Found northland and that they were cheaper and to me the service looked better. So I let it wait 2 more days still no call from bulloch. So I put in a order for northland to be installed 2 hours later they called to set up a appointment. I am done with bulloch telephone

Excellent customer service when I decided to increase my internet speed. Super fast!!! Definitely would recommend Bulloch Telephone to anyone.

I use have Bulloch Telephone at my home and my offices. Their customer service is unmatched. More importantly, since switching I have experienced the most up-time of my networks, ever. Superior products and service.

Incredibly kind, thorough, and competent customer service! Not in my area quite yet, but will definitely use once they are!

Highly recommend especially in the county parts! Best prices, very loyal. never have an issue ! Thank you Bulloch Telephone!

After two years with Bulloch we have about had it. The last three months we have not been receiving our bills. The lady in billing said it was not their fault. Last month she said they would reverse the late charges. I thought that was very nice (she even said she knows my postman). I paid my bill less the late fee, and now I have a late charge she did not reverse. I call her back and now she says I cant reverse all of them. You have to pay for a phone every month whether you use it or not. Our neighbors are fed up too. They are about as bad as our current cable company. Stay away...

We have had a great experience with Bulloch telephone. The technicians and contractors have been friendly and very efficient. They have done their work promptly and have been very courteous. Thanks guys for the great work.

Love Bulloch Telephone. Great customer service 👍

They were the best. Everyone was helpful. And best of all, my internet works great!

Quick response, knowledgeable tech. Even though there were no area wide outtages they looked for issues with our internet personally ( not like Comcast who will tell me to my face the internet is working when its not) and had a fix. Also told me about the fix so I knew to adjust my system settings accordingly

Ive really enjoyed having bulloch telephone for my cable and internet service. They are fairly decent priced and the techs are very friendly as well. I would gladly recommend them to any of my friends in the Boro!

Love using bulloch telephone for internet, everytime that Ive had an issue, someone was out here the same day to fix the problem. Nice and friendly folks! Would recommend them to anyone!

They have great service and very friendly staff. Whenever I have any issues. They have been quick getting them fixed.

Bulloch Telephone has been great! The service is prompt, skilled and friendly. The fiber optics they installed a few years ago have given me good speed and been very reliable. I just wish they had mobile phone service, too!

Great and friendly service always willing to help if you have a problem and always on time for appointment schedule and the best service in bulloch county

I have to agree with most of the post here, the employees seem like they just dont care, and it shows. They tell you one thing and do another. I feel like I am bothering them when I call. The technicians are great, the office staff not so much. Maybe if they hate their jobs so much or hate helping people I know plenty of other folks that would be thankful to have a job.

I have had their cable and internet for less than a month but I can tell you already this is the worse cable I have ever had. It cost over $200 a month but the internet speeds fluctuate so much it is unbelievable and that is just the start of it. My cable at least daily tell me the signal is not strong enough to broadcast. Now I’m trying to watch shows that I recorded to their”cloud” but it will not play. They do not offer true dvr boxes.Only positive thing I can say is that the people working there are very nice and friendly.

Good customer service. Technicians are very knowledgeable and the high speed internet is the best available in this area.

Bulloch telephone is a local business servicing its community. They are responsive and friendly. They are aware of the communities needs and its nice to be known as a local customer when you call for service .

Im very pleased with my service. The customer service people are friendly and polite. When I had a problem with my internet, it was fixed in 24 hour. Love this Cooperative!

We had a problem with our internet and wifi connections and Jordan came and spent quite a while there until he found the problem. Very satisfied.

Great people and service. Always willing to answer questions :)

We have phone, internet and tv service through Bulloch Telephone. They are very quick to respond to any problems. I highly recommend them.

I’ve been with BTc for 4 years now and when I have an issue they are quick to send a tech out. I can’t remrber the tech’s name but he is so sweet and always fixes my issue and explains what the issue was at hand.

Blows every other ISP here out of the water. Internet is very reliable and you get what you pay for all the time. Also very responsive. Had internet issues (my fault not theirs) on Saturday and they already had a guy out here to fix it Sunday afternoon.

Great southern customer service. The techs are super nice and always willing to help.

Great local company offering a wide range of communication and entertainment all in one place.

I have been with bulloch telephone for years! Awesome service awesome people! Especially Mrs Joanne ! Always there to help me with anything I need! I love how now they don’t require a phone line to have internet now! Now we updated our speed in internet and still pay less! Bulloch telephone highly recommend!

The best phone company in Bulloch County! Affordable and friendly!

Great to work with. Very nice and helpful.Thanks

Good down home people to work with and great prices......5 star all day long...

Great service - customer service representatives are friendly and always willing to help solve any issues.

I have internet through Bulloch Telephone and they have wonderful customer service and always have answers when I do have questions! There internet is amazing!! Thanks for everything you all do!!

Very pleased with the service weve gotten and with the speed of our internet. Thanks for all you offer.

Fantastic service for both internet and TV with no issues on either. The one gig option is incredibly fast and does not lag or signifincatly slow down when we have all of our devices connected. Have had for alittle over a month after upgrading from Dish and Frontier.

Prices staff is good

Friendly staff but my television programming is a little on the high priced

Ive been using Bulloch Telephone for over 12 years now and have never really had any issues with the service. Would highly recommend.

Great internet service for my business in downtown Statesboro. Fast connection speed and very reliable.

Great service and always a pleasure to work with when trying to solve issues with our internet.

Never had a problem with service just wish I did t have to pay for a landline I lever use just have to have for Internet

These people must think they are the only gig in town. They are rude on the phone and useless in the office. No one person knows much about anything and has to get someone else to finish anything. Once we were set up we realized much of what they told wasnt (Free Install, Connection Speeds etc). After they installed the TV service only 1 of 3 of my TVs have a viewable signal, they rest are almost completely static and are literally unusable. Internet comes and goes, mostly goes. Called them more than few times over 1.5 month period and they said Technical support would come or call or both. Nothing has ever been done. I work and dont have time to call them a million times a day. I never in a million years thought I would miss Comcast. I can not say enough about how much I dislike Bulloch County Telephone Co. It is a mystery to me how they stay in business. I mainly use my cell phone for internet when I really need to do anything and we are switching to satellite for TV. Looking at the 1 positive review it is clear it must be some employee or some something similar.

Great service, people and everything. I highly recommend Bulloch Telephone Co.

We have had cable and internet with bulloch telephone for 7 years and have had no problems. The one time it did mess up they sent a guy out on a sunday to replace our old outdated box.

Love my Bulloch Telephone internet and cable! Great service!

I love Bulloch Telephone... they are always on top of everything.

1. My bill was somehow $200 when it should be $80. 2. I called to see if I could work out something the morning my payment was due (monday) because my truck was repoed on Friday. They said I needed to call before then to work something out. Well lady I didnt know I needed to work anything out until Friday at 430. By the time I got a ride home. You were closed. Thanks for understanding

I do not like that under certian circumstances they wont shut off your service without having their net box which runs you a big bill then despite you dont get any service from them! Through a legal loophole it is legal to do this. I couldnt get the box in my situation thanks to domestic violence issues via an ex which the box was in his place. They didnt care. So now I got a huge bill that will take months to pay off! They also are too expensive. However, they have good staff and great working service to even rual areas.

Ive usually had good experiences with Bulloch Telephone, but I recently went about a month without work and got behind on some bills, my wifi being one. As soon as I got some money back to pay on my account (a Friday evening), they couldnt re-open the account because the business offices were closed. This means I have to go without wifi on Friday, Saturday, and Sunday - the weekend before final exams. As a broke college student, Im sure you could imagine the stress associated with this.I spoke on the phone with numerous customer service representatives from the technical support line, the only people you can contact over the weekend, but none could help because they do only troubleshooting issues. I spent about 90 minutes on the phone trying to figure this out, so it was a very slow, stressful period of not knowing whether I could study for my finals or not - time that could have obviously been spent more productively; studying for finals, perhaps. If youre a broke college kid, dont rely on them for reliable internet service that can fix your problems 24/7. If your bill is paid past due on the weekend, dont expect internet until the next business day. If you always pay the bill on time, I will say, its good then.

I have phone, internet and now cable with them. I have a house full of kids with xbox, tablets and phones and the internet keeps up with them all. Every time I speak to office staff or installers they are very heloful and courteous. I just had the cable installed today. Hopefully it will be better than dish and direct tv. My bill always went up with them...

I just tried to call tech support for a simple question. The guy on that answered, I think he said his name was Ariel, had the sound of annoyance in his voice when he answered and the entire time I tried to talk to him until I just hung up because he got rude when I asked my question. I pay $200/month for internet and tv (dont use the phone Im forced to pay for) and have problems with my internet all the time and theres nothing special about the cable... you just plug the wire into the wall... and I pay that ridiculous amount. It sucks that I have to deal with the bs because no one else services my area.

Ive lived in many different places and never had internet cost so much for service that rarely ever works, very slow speeds if and when you can connect, customer service is terrible, have yet to speak to anyone that can fix any of the terrible service problems. Best advice Ive gotten from any employee was, turn it off, wait 10 minutes and turn it back on. Will definitely be dropping this crappy excuse for internet as soon as anything else is available. Dial up internet was faster and more reliable

Pros: The speed is fast and the prices are low for what youll recieve in return. The service is better than anything from frontier or northland.Cons: They dont have a working telephone number so any issues have to be dealt with in person which is inconvenient if you have classes or a day job. You have to pay for a phone line to receive internet service even if you have no use for it. Theyre pretty trigger happy when it comes to disconnecting your service.

We recently changed over to Bulloch Telephone and have not had the first issue!!! They has fast friendly service that you cant find with another provider in Statesboro!!!

I have been bulloch telephone for twenty years everyone there is pleasant and always helpful.I had a problem with my router and the tech support were really helpful I live outside city limits I hardly ever have problems with my internet thank you bullocks telephone

Bad service over priced. Internet go out alot takes them 2 to 3 days just to fix it plus the internet runs slow supposed to be 100 looks like I only get 15 .Comcasth better on price and service just wish we could get Comcast out here instead of bulloch net

I have called repeatedly and no one ever answers the phone. My bill continually goes up and I hate the fact that we are made to get a landline phone to get internet service. It is a rip off. Frontline sucks and I am thinking about going back to Northland soon. Very frustrated with the situation.

Always served with a smile.

Buddy was quick and accurate and extremely polite!

My bill just went up 25 dollars a month without any notification or warning....they make u pay for a landline telephone in order to get internet service, and I dont even have the phone but my bill has just gone up 25 dollars...!!!! Never even heard of such a rediculous increase in my life.

Bulloch is telephone is AWFUL as far as customer service is concerned !!I called on 9/04/2014 to have my cable upgraded.The lady I spoke with told me that if it was not connected the same day, which probably wouldnt due to the time of the order, 3 p.m., then it would definitely be on today 9/5/2014. I also asked if the service men would have to come to my home and she said no, this could be taken care of in the service dept right there in their office. Well as of 4 p.m. I havent received my upgrade. I called the office, got transferred to the service/repair dept. and the young man told me they have no record of my work order. I then spoke with a lady in the front office & she told me that yes they do have to come to my home & there is no way it could be handled today.The employes are rude & obviously incompetent !!! I will be changing my phone, internet & cable very soon !!!!Tara Harrod

Asked a question through contacts and got the answer in less than 10 mins via text.

Friendly staff and excellent service and fast connection 😊

I was lied to at the desk when I opened the account. I was told I could have only internet at X price. My first bill was twice as much and included a phone line. I called to request the phone line to be cancelled and was told I cannot have internet with out the phone. Now I was stuck with a monthly bill twice as high as I was told it would be.I got behind on a bill, approx 5 days, never lost service. I was billed $25 disconnection fee on the internet and another $25 for the phone, even though the phone is not optional with the internet.Since I was stuck with this phone I guess I should use it. Oh, you want to call 2 miles down the road into Bryan County, thats long distance and cost extra.Then I lose service after I caught up on my bill. The told us that the problem was our router. My phone had no dial tone and was plugged directly into the wall. A call back two days later and they found it was on their side and fixed it quick.Bottom line, they lied to me and charged me for services they said I did not have to have. They run a racket if you get behind by various charges. They are quick to bill you but refuse to compensate you for services not rendered when they are at fault.

👍👍👍the staff members are just Wonderful so friendly and helpful👍👍👍

Great people, great service!!!!!

Just got my first bill...$420 for a bill that should have been $175. Calling tomorrow and if it isnt fixed they would have lost a customer after 1 month.everything is way over priced to begin with

Weve had all the services for 2 yrs and if a problem rises they are pretty great about return calls or fixing the issue!

Great team and service!

Everytime i call i get hung up on before i can talk to anyone