Absolutely disturbing this DEALERSHIP will pull your credit WITHOUT YOUR CONSENT. Called in advance to make sure communication was clear and there was no need to pull credit. We agreed to they will write contract for our lender to streamline process and get purchase order.Upon finalizing and review of paperwork found they were deceitful and pulled credit. Nice truck but it was deal breaker. Not too mention smelled horribly of cigarette smoke. With asthmatics it was definitely no go. Dealership uses their cars as personal vehicles. Avoid wasting your time as they did ours.

Tayler was a huge help. Seriously great buying experience. I am so happy I came here! They really know how to take care of you here and will do whatever it takes to get you what you want. But theyre not pushy at all! They made me feel very comfortable the entire time. So glad I got my Audi A4 here!

They were great to work with. Everyone was super nice friendly

We found the exact car we were looking for here and wanted to find out more info but after the initial email, I couldnt get anyone to respond to messages or phone calls.

Great place to go and get a car very friendly parts people amy is vary helpful I will be going here for years to come.

Bought my very first car from here love how friendly everyone is super helpful!

Utah marine Service is A+ to work with. They put up with me badgering them with questions as Im somewhat new to the boating world. They set me up with what I needed and didnt try to take advantage after talking with my buddies and comparing other shops around. Im making this my new go to boat mechanic.

The easiest car buying experience I have ever had! No pressure felt at all! I had been looking at outbacks online for months before I found the one at Cougar Automotive, it had lower miles and was priced lower than all the others online in my area. Thanks!

I am revising my initial review of 5 stars. Employees are your best friend until they get your money. This company recommended an after market bumper to bumper warranty that costs me thousands of dollars and turned out to be a terrible fit for my truck. The first time I tried to use the warranty for an expensive repair I was denied the claim and had to pay for it out of my pocket. I was also without my truck for two weeks. I trusted Cougar Mitsubishi to recommend a good warranty that was the right fit for my purchase. They had originally told me that they had a good relationship with the warranty sales representative and that I should come to them if i had any issues. When I did go back to them for help all I got was the run-around each time I tried to discuss the problem with them. In the end I had to cancel the warranty and get a refund on the unused balance. I was only refunded a portion of the warranty purchase price. The repair cost me $2000.00. If they would have recommended the correct warranty then the repair would have been covered. I can no longer give this company a good review. I do not think they are trustworthy.

This was by far the best car buying experience. Both John and Rich provided professional care to our very unique needs. Then when we agreed and were signing for the car they didnt stop. Rich found us an even better interest rate. Thank you again. Five stars are not enough.

Went to multiple different dealers and the experience i had at Cougar Automotive Group was unique in every way!Fantastic customer service and up front guys. Josh did absolutely everything in his power to get me the best trade in value and best deal for what was in my budget range. A++ would recommend to anyone!

Highly recommend these guys. My wife and I dont have good credit and they tried every bank possible until we were able to work a deal. Joshua Birdzell is who Id recommend if youre ever in the market for a car. One other thing to note is they have a good selection of used vehicles at good prices and low miles.

Josh and his dad helped me out to get the perfect car for me. I had been looking for a while and decided to make the drive down and take a look. I test drove a couple and when I test drove my now car I fell in love. They gave me a good deal and a decent amount for my trade in as well. Thanks so much again josh I love my car ❤️

I went into Cougar Mitsubishi to check on a car listed in an on-line ad. It turned out the car had been sold a couple of days earlier but I was told there was one or 2 other similar vehicles on the lot I could look at. To make a long story short, Josh test drove 4 cars with me. I ended up with a 2016 Toyota Camry. There was no high pitched sales techniques used. The decision was made on my own - not coerced in any way, which I greatly appreciated. Based on the budget the dealership also worked very hard to find the best financing for me. The following week, after having turned in financial paperwork I didnt have initially, they were able to come back to me with the news that the interest rate could be substantially dropped. This was the smoothest car purchase transaction Ive ever experienced, and when I drove off the lot in the newer car, it was with a calmness Ive never experienced in purchasing a car. Thanks again gentlemen. Its been a pleasure to do business with you.

They do not care for their customers! I bought a 4runner back in January and since I have had nothing but trouble with it. Within a few weeks it needed over $3000 dollars in repairs, when i only had driven it maybe 200 miles. When I confirmed with Cougar Mitsubishi at time of purchase, if they had it inspected for issues, they claimed they did and that nothing was wrong. Some of the damage was pretty obvious, including a sabotaged electrical system that I had to replace. Wires were cut, and they told me it was to remove some accessories that the vehicle had before. Which caused the electric system of the vehicle to degrade and then needed to be replaced by me. The brakes were also bad at time of purchase. To the point that they were grinding into the rotor and i had to replace those as well. In short they sold me a vehicle that had no brakes on it. Seems to be a very unsafe practice to sell a hazardous vehicle to unknowing customers. When I contacted the dealer about these issues I was greeted with only hostility and rudeness from them. I have all of the emails saved. I even recorded the phone call that I had with them for anyone who ever tells me they buying from them I will have them listen to the rude and abrasive conversation I had with them. It even included the manager of the dealership. They claimed that because I bought a used vehicle that these issues would be expected. He then proceed to tell me that I should have gotten a warranty with the purchase of the vehicle. I then recalled that they refused to give me a warranty when I was in their facility signing the paperwork. They comped me $400 out of the $3000 dollars in damage. Since then I have had to put another $2000 in repairs from general use of the vehicle. Overall a terrible experience and would never recommend it to anyone. STAY AWAY AT ALL COSTS!

Excellent customer service. They dont hesitate to go above and beyond to ensure the customer is happy and comfortable. When they say they wont pressure you into a vehicle they truly mean it. I would definitely go back and recommend to family and friends.

These guys are so laid back, which is refreshing while looking for a new car. Not once was anybody pushy, and they created a calm and lax atmosphere from the first time I walked in the doors.Also, they dont believe in those pesky follow up calls/service emails. Or at least they dont seem to, which is so nice! To not be bombarded with a series of phone calls in the weeks and months after buying a vehicle is hard to come by, at least in my days.Only reason Im giving a 4 instead of 5 is because of a physical/mechanical issue with my car. Upon test driving and looking at the car I raised a concern with the cooling system and how it wasnt running properly. Their mechanic explained how the cooling system works, which I already knew, and said that there was nothing wrong, that thats just how it works.Two months later and Im still having lingering issues with it.Other than that I love my car and I feel great about buying it from a handful of helpful guys who know what theyre doing without being pushy about it.

I couldnt be happier with the purchase of my wifes car! The sales staff and management treated us like family through our purchase, the car we bought has been extremely reliable. Out of 5 stars I give them a 10.If your looking for a no pressure dealership this is the one to buy from, I would recommend these guys to everyone!Thanks for the great car buying experience! I will definitely be back!

You would be crazy not to work with these people!! Best experience of my life getting a car! I recommend working with this business :)

Service was fantastic. My car keep leaving me stranded. Bonus was they were running a special for free diagnostics. I took my vehicle in and Paul in Service was quick to respond to the diagnostic problem found on my vehicle. The dealership did not have my part in stock but Paul went out of his way to get the part out of Salt Lake City to get the part and repairs completed the same day. Outstanding service. The thing I loved the most is they didnt try to sell me something I didnt need. It was a very streamline process. This is whats wrong, this is what it will cost, Would you like is done yes or no and that was it. Hassle free service. I would recommend anyone to take their car there for service. They have my business. Thanks Paul.

Very nice and friendly. We just bought a SUV there. Very good atmosphere.. We are having a blast with our new car. Coming back soon to say hi.. And maybe purchasing a car 🚗 there to.. Take Care Guys! And Thank You! 🙂

Wonderful! This is by far the best dealership Ive ever worked with. They listened to everything I wanted in a vehicle and put me in the perfect car. Their prices are top notch. My Outlander Sport came with a beautiful clean bill of health and was detailed perfectly. Their financing was easy and fast! I never felt stressed or pressured while buying from Cougar Mitsubishi. Id recommend these guys to anyone looking for a new or used car! Also their parts and service department have been wonderful to work with on the warranty I bought. I know this car and I will always be taken care of when working with Cougar Mitsubishi.

I got a screaming deal on a Hyundai Elantra. They were very helpful, not pushy, and came right up to help us when we drove up to the lot. They let us test drive on our own. They were very helpful, and John was especially great with us.

Second time coming here. Dont do it. They told me it would take a hour to hour and a half. Three hours later I finally told them I had to leave and go get my car. Just needed brakes fixed. Called the day before to make sure they were prepared for me.

Buying a car from them was a great experience. They were honest and didnt hide any details. They let us take the car for awhile to get a feel and see if it was what we wanted. They had awesome deals and were very friendly. They didnt care about just selling a car. They cared about us as well. I highly recommend cougar mitsubishi.

We drove 1.5 hours to Chuck Barber and past 2 other Mitsubishi dealers. These guys were beyond amazing. They remembered who we were and we felt like we got the royal treatment. The car buying experience was super painless and they make sure you are happy and feel comfortable in your car before you leave. Our salesman John was so accommodating and we never felt any pressure. It was like buying a car from your best friend. Thanks guys!

These guys were awesome to work with. No pressure to buy at all. In 36 years I have never walked away from a car deal feeling good about the deal, the treatment, the price, the car, its always something, but NOT with these guys they have it all together and is damn sure worth your drive. Amazingly very very happy.

Excellent service! I was more than impressed with how far they went out of their to find me exactly what I wanted. They werent pushy, and it didnt feel like I was dealing with typical car salesman. I would recommend them to anyone.

Theyre able to get me in quickly. They were very thorough with their work and communicated with me very well. I would recommend them to you for fast and accurate service.

Best dealership ever!! I had really bad experience before but with this guys was so easy to buy a car!! so painless!!! :D I really recommend this dealership if you are looking for great cars & SWEET deals!! They do work with you and go above and beyond for their customers!!! :DThank you John!

How is it the parts department is always busy?! They literally never answer their phone!

They were very helpful and quick to make an appointment for me the same day. Gave me good directions on how to find them. Once I arrived, let me know where things were and was fast at getting me back on the road.

My car broke and I sent an entire day in St. George trying to buy a Mirage and they wasted my time. With this being our first brand new car it was very important to keep our payment low since we have never paid one before. I spoke with Adam over the phone and Nick made an offer that made it worth driving 3 hours to Orem from Cedar City. Aaron was our sales consultant and he was great. He didnt bug us with his ideas of why this car would be good while we were test driving. Aaron was so nice and understanding with all my questions and requests since I had a ton because this is my first new car. Nick held to what he said and gave us a very awesome price on a brand new 2015 Mitsubishi Mirage. The best part of the day was when they came back with my payment being less then what I asked for. I am so happy that I have a brand new car with a payment thats not going to kill me. I love my new car it drives great and it is so nice inside with all the features. Thanks Aaron and Nick for taking car of us and giving us such an awesome deal.

My husband and I came in without knowing they were closing soon. They didnt rush us at all and stayed open late to accommodate our needs. They were all super friendly and kind. We had a great experience and walked away with an awesome vehicle. We highly recommend Chuck Barber Mitsubishi!

Im putting four stars only because of how John handled what could have been a very hard situation. I wont go into all the details but I wanted to recognize John who sold me the truck, and then afterwards during a complicated repair situation was absolutely stellar with communicating with me and making sure I felt like I was being taken care of. It would have been so easy for John to just stop communicating with me and let me deal with the fallout. Instead he showed me so much empathy and care. At the end of the day this was not an ideal transaction. That being said, John was the saving grace for this dealership and he deserves all the credit for this turning out the best it could. Thank you John!

My experience with Cougar Mitsubishi this week was excellent. Bud was the salesman--fine job with no problems. Rich is the new manager (been there three weeks but has 30 years in the business) and he was very professional. John assisted me with several issues and was great as well. Everyone was personable and helpful. They gave me a very good trade-in deal on a car that I had recently purchased at Young Chevy in Layton. I will not ever go back to Young Chevy but I will recommend Cougar.

They were great. I really appreciated their willingness to work with me. Completely honest.Bud was helpful, Rich was creative, Swan made paperwork easy. Thanks so much. I heart you.

At Cougar Mitsubishi they worked hard to get me what I wanted and the best deal they could. They spent countless hours helping me! Ill definitely be going back when I need another car.

What a great place. I enjoy the professional atmosphere. The salesman was very helpful. The SUV s are great. Tested the new Cross. Wow.

John and Nick were the atypical car salesmen. They were patient, they listened, and they provided creative solutions to create value for us when we bought our used car from them. They went out of their way to provide us value in our purchase. Thank you for making this a pressure free, open book, value-added car buying experience.

Paul at the parts and service desk is incredible. Best customer service I have ever had from a dealership. He kept me updated with the progress on the repairs all along the way and they even had my lancer back to me sooner than they estimated. I highly recommend this shop for any repairs or service.

Great dealer with competitive prices and good inventory. Joshua Birdzell and I talked about a wide variety of subjects related to cars. He was knowledgeable and talked to me like a normal person. It felt like I was shooting the breeze with a long-time friend. These guys will have my business very soon.

We bought our Ralliart there. We are Mitsubishi owners for life and this car is no exception. We love it! Barber Mitsubishi was extremely honest and fair with us. Their customer service was by far the best weve experienced at a dealership, and weve bought from several of the other guys. They even got us a great deal on a warranty from Mitsubishi on our used car! I dont think well ever buy from anyone else!

We really liked our car buying experience.However, Chuck Barber was recently purchased by Cougar Mitsubishi, and the new management is refusing to honor the service coupons that we purchased along with our car. Thanks a lot guys. Its good to know that you value our continued business.

They guys are great to buy a vehicle from!They helped to find the perfect car in my price range and I love my new car! Such a friendly environment and they are true on their word I would recommend them to anyone

BUYERS BEWARE!!!!!!!!!!Thought we were getting a GREAT deal on a Jeep! Was told it was in awesome condition with no accidents or previous issues. Took it to our mechanic... and was blown away! Whole driver side had been replaced, rear end was replaced, Transmission codes had been cleared, body welds are already cracking, And we were sent on a test drive with the gas light on. Was so excited to go see these guys based on the positive reviews. If I could give this dealership 0 stars I would. SO GLAD I DID NOT BUY FROM HERE!

Chuck Barber Mitsubishi is a great place to buy a car. The sales staff is willing to help her you into a car that fits you, not a car that they want you to get. The service department is great after you buy the car. They knowledgeable and do a quick and thorough job. Chuck Barber is the best!

My husband and I came in looking for a used car and we ended up getting a brand new car that was still within our price range. They gave us great money on a trade in. They helped us find exactly what we wanted. We will definitely go back the next time we buy a car.

Well I have never had nor did I expect a car dealership experience like this. I went in with a trade, I knew what I wanted for it but didnt expect to get it. I also knew and told my sales guy the range of payment that I wanted. A high and a low, I assumed that no matter what that I let the cat out of the bag and would get the high. Then they did not secure financing right away, they let me drive away in the car and I left my jeep, four days went by and still havent. I thought oh great, here is when they sell my jeep and screw me over then I got a call to come in. I was ready for the battle, they gave me what I wanted for my Jeep, they got me a payment that was the low end, plus they gave me a two-year warranty. I was so blown away I was speechless, I tried hard to hide my smile but Im sure my grin was ear to ear. Who does that? They had a chance to take advantage of me and their integrity shined through! I will buy from them again.

Great experience every time I’ve been in. Good group of people that care about their customers and want to make sure things are done right.

Cougar Mitsubishi in Springville was Amazing!!! We had a great car buying experience from the second we walked onto the lot to the time we signed the paperwork and drove off. They made our car buying experience the best we have ever encountered. No haggling necessary as they more than met our expectations of what we were expecting for our trade in to knocking off additional money on the sale of the new vehicle over and above the sale price originally given. The whole process took less than an hour. As a bonus theyre giving our daughter a 100.00 check for a referral as her and her husband bought two cars from them a week apart about a month ago. What a great place to do business with. I cant wait to do business with them again!Thanks Jon, Rich & Swan!!!!

This past summer I went in to test drive a new car and get a trade-in value on my old car. What a positive experience! The sales people were information driven vs pushy and really cared about my needs. Not only did they offer the fairest trade-in value, they also helped me to see I could wait to buy since that big repair I was told I needed by another dealer---just wasnt there at all. Now thats HONESTY and sales with integrity ;-). Thank you!

Our experience was actually at their lot at 565 N State, but we can here to sign everything. We had a good experience. They negotiated fairly. They were very helpful and courteous. They worked with us on a few things we wanted done. Overall, we got a fair deal. It that Ill be in the market for a car again anytime soon, but Id go here first when I am.

LaCoda was pleasant and helpful. The whole staff was very willing to stay late when we needed a car for our daughter late on a Saturday. Swan did a great job making the financing smooth and painless and found us a great interest rate. We will definitely use this dealer again in the future

I purchased from Cougar Auto Sales (in Orem), a sister dealership of Cougar Mitsubishis. My experience with them was so pleasant from start to finish. John James is a straight-shooter, and I appreciate that he was extremely professional and attentive to my situation. I can say that he truly went the extra mile in making sure the whole transaction went smoothly and didnt feel like an ordeal. What a great guy, and what a great dealership he works for. They have impressive values and character that I have yet to see in other dealerships. Great selection to choose from too. Thank you, Cougar Auto Sales!!

My car buying experience get new hopes. Josh and Rick are amazing people. No stress, no pressure. Got the car I want, at my price range and loved it. It our third mitisubishi and we really enjoy the car. Got a 2017 outlander sport 4x4. Awesome place and people. The drive worth it.

Everyone that works here is awesome and so helpful. I would recommend them to anyone who is looking for a new vehicle

Dan was great to work with! They made the car buying experience pretty easy, low pressure throughout. Trust me I hate car buying, but they made it tolerable. Sold me an excellent vehicle and were very negotiable.

Awesome people and great place to buy a car! I would highly recommend!

They were so quick and honest. Which is hard to come by when youre buying a new car. Lowered so much of our stress. I Recommend them!

I cannot say enough about Jon and Rich. My wife and I traded in our Saturn Vue for a newer/better gas mileage car. Rich who is the manager stayed late that night doing the paper work. Went the next day to finalized everything. They added an electronic lock/unlock key system for me at no charge and fixed the passenger window that would not work. These guys go out of their way to help you and their willingness to roll the red carpet out for a used car was awesome. I will be going back to Rich on my next purchase

I took my 11 Lancer Sportback in for an oil change a couple months ago. Paul at the service counter is friendly and took the time to tell me about some warranty items that they did while they had my car. The pricing is fair, the quality is great, and I loved the free car wash at the end. Will definitely be taking my car there for all future service.

Sevice center is friendly and helpful. They are willing to work with you around your schedule. Its great that they wash your car after they are done.

We were so happy with our car buying experience! I couldnt believe how easy everything was. I would definitely recommend Cougar Mitsubishi to anyone!

Five star dealer! By far the best purchasing experience I have had. They valued my time and got us what we needed faster than any other dealer in the area. We will definitely purchase from them again in the future!

The staff at Cougar Mitsubishi was extremely helpful. They took the time to hear all of my concerns and gave me solutions that worked for my whole family. We love our new car! Thanks Cougar Mitsubishi!

By far the best car dealership I have ever been to. They were very helpful in finding the perfect vehicle for us and helped us to finance a car to a payment that was affordable. I would definitely recommend them to anyone who is looking for a vehicle.

These guys were super nice and helpful with no pressure. They listened to what I wanted and needed, and I drove away very happy in the perfect car for me.

Everyone at cougar dealership were so wonderful! I always felt like they were being honest with me and helping me find the car that best fit my needs! Great place to purchase a car!

I have been car hunting since April and everywhere said they could do nothing for me. I went into cougar auto and Aaron helped me get into the car I wanted and at the price we wanted to be at. Swann was very quick but also made sure we understood all the paperwork

Hear the salesman listen they dont push you into something youre not interested in they make sure youre totally satisfied will work to find the best possible match and price I was very satisfied with the selection and Im going to be going home on Monday with a Ford Fusion it handles excellent this is one of the best dealers I went to Doug Smith Auto and was very dissatisfied with the selection and the sales associates there they were very pushy and did not want to listen try to sell me an unsafe automobile go to Cougar Auto they are the best as far as Im concerned

Would avoid this place at all costs. Misdiagnosis of a repair resulted in a $1700 loss. After multiple visits for what should have been warranty work which didnt solve the problem, we finally had our mechanic tell us how to tell their mechanic to diagnose the problem so it could be fixed. In the meantime, we had $1200 of unnecessary work done, and paid for 2 weeks rental car. They did offer us $200 store credit for their mistake. Big of them.

First, weve had a Montero Mitsubishi that now has 319,000 miles on it and it still runs great! Its a 20 year old car and is still awesome! I went into Cougar Mitsubishi and talk about rolling out the red carpet, wow, they were so wonderful when I bought my car, I went back two days later and bought another one for my Husband! Rich, John and Bud treated me like family! I will always buy from them!!!!

Easiest and smoothest car buying experience. Everyone is so welcoming and friendly. Wes was the best!

Great service. Josh was excellent to work with. Got a great deal and more importantly the car I wanted.

The only place I will get my oil changed! The staff is so friendly and efficient and the waiting area is nice and clean. They even have a kids play area with toys and a tv. Also, theres free hot chocolate.

First of all, i am a person that has never left a review in his life, so for me to leave a review on here means that this is the best group of people i have ever worked with! They are not only friendly but they help you out wherever they can! As far as i am concerned I will refer everyone i know looking for a car to them. They are honest and straightforward. Theyre not youre typical shady salesmen. No matter where i am, even in another state I will come back here to get a car because I would still be getting my moneys worth. IF YOU ARE LOOKING FOR A CAR, AT HONEST PRICES, WITH HONEST PEOPLE, THIS IS IT!

Terrible experience. I completely agree with the last reviewer that the owner, Bill, lacks any sort of customer service skills and makes you never want to do business with them again. We traded in a truck for an 05 Subaru Forester and paid $1200 in addition to the trade in. I wasnt overly thrilled with that deal since the bluebook on my trade in was more than that on the Subaru already, and I was putting down another $1200, but figured we would have a car that gets good gas mileage, and thought since we were buying from a dealership instead of a private party, we would be buying a car without any glaring issues...were we ever wrong. Firstly, the salesman wouldnt stop talking the entire time we were test driving and trying to listen to the vehicle, which was extremely distracting, especially since the conversation had nothing to do with the car. I noticed oil on the oil pan and asked about any oil leaks, at which point the salesman assured me that all cars go through a thorough inspection and that no oil leaks were found. I feel ignorant for trusting him now, but this was my first time buying a used car at a new car dealership, and I suppose I had a false trust that buying a used car that has been inspected at a dealership is any better than purchasing from a private party. The car had just shy of 103k miles and these cars need a timing belt changed at 105k miles (as recommend by Subaru) which I was aware of prior to purchase. I should also mention that the oil was WAY over filled and I had to drain oil out to get it to the proper level. We were traveling with the car and got it up to the 105k mark within a couple weeks and took it to a Subaru dealership to have the timing belt changed. The dealership informed me that the there was a significant leak coming from the head gasket, one that could not have just started in the last 3000 miles (this was the oil that I saw before buying the car). They also found some other issues that I feel would have been found during an inspection and taken care of before selling the vehicle but Cougar Mitsubishi failed to mention and did not properly service the vehicle before sale. So, I called Cougar and they said I would have to bring it back to them for them to look at it, which was extremely inconvenient because we were in WA and live in CO, but we stopped by on our way back. I first spoke with the owner, Bill, who was immediately confrontational and condescending toward me. He told me that the inspection they perform is only to see that the vehicle passes state requirements, not the detailed inspection as was mentioned by the salesman. He told me that this was the risk I was taking when buying a used vehicle. I retorted that had I been informed that there was an oil leak that would cost me $2400 to fix, I would not have purchased the vehicle in the first place, and I wouldnt have driven from Colorado to look at it had I been told the truth beforehand. He basically told me if they fixed the issues with the used cars they wouldnt make any money. He also stated that the oil leak (despite the fact it will cost me $2400 to fix) is not a big issue because the car is able to run fine right now. So, I guess in his view, I should just avoid the issue and wait until the engine blows rather than fixing it. I asked if he felt good about selling a car with such a glaring issue and not taking car of the problem. He then asked me if I felt good about asking for my money back, as if I had done something to screw him. His service guys looked at it and said the leak was coming from a cam seal, I took it to another Subaru mechanic and they told me, as the Subaru dealership did, that it was a significant leak from the head gasket, not the cam seals. I guess this dealership is fine with selling lemons and then not doing anything to make it right. I would definitely not recommend buying a used vehicle from them, and because of the rotten customer service that followed, I wouldnt recommend doing business with then at all.

Very polite and honest. Was a breathe of fresh air to go to a dealership that wasnt all high pressure.

We got best outlander GT car and we got with excellent discount. Thanks John for all your great help.They keep their promises very well with customers and explain about pros and cons for the options we need choose.They spend quality of time ( explaining, financiaing and even with servicing) with customers needs. We would definitely recommend this dealer to anyone who want to be own Mitsubishi car as they always thrive customer satisfaction and they are loyal to customer.

Had $1,600 in repairs in first 12 months of owning the car. Sold me an even worse auto warranty. I left over 10 messages for two different employees and never received a call back. Worst experience ever

Ive purchased two cars now because of an auto accident. They have been so easy, not pushy, and helped me out a ton!

Theyve been really good to me so far. Except they offered to wash my car when i got my recall fixed and an oil change...and the windows were still filthy along with the backside.

We bought a vehicle from these guys and have had nothing but the best experience with them. Very friendly and the manager took care of us when we needed it.

I recently visited Cougar Mitsubishi to look at their new Outlander Sports. The vehicle was awesome. I loved its handling and impressive features. As much as I was impressed with the Outlander Sport, I was even more impressed with the way Cougar Mitsubishi does business. The entire sales team treated me and my young daughter well. The salesman was courteous and helpful, and the sales manager was informative but not pushy! He worked with me directly, so there was no back and forth. He showed me multiple options, and when I told him that I was not ready to purchase a car same day, he handed me all the paperwork which included the numbers and said, Come see me when you are ready. I cannot remember another time that a dealership treated me as a customer with so much respect. I look forward to doing business with these guys in the near future.

Really bad service. They dont care about serving your car or selling you anything. Theyre always empty for a reason. Ive been twice and yet to find an employee who cared about any concern I had. I drive further to go more competent Mitsubishi dealerships.

I love my 2017 Mitsubishi Outlander! Go to Cougar Mitsubishi if you want great service, a good price, 10 year warranty, and excellent quality!

Had some things go bad on my Truck that I recently bought from them and they did a great job helping me out. When Rich says he will take care of you he means it. Josh in the shop is a rockstar and helped me out a whole lot. Thanks Guys

Best experience with a car lot i have ever had. These people take care of there customers. I will be buying from them agein.

I have purchased two vehicles in the past from cougar. the help is always great. Jon and Chad made the experience quick and painless.

I love cougar Mitsubishi we just bought our second outlander from them. And their salesman are great and maintainace people are great as well. Will buy our next car from them as well when time comes. Thanks guys

Today I purchased a 2016 Mitsubishi Outlander. My salesman was wonderful. The financing office gut had us in and out. My salesman walked me through all the bells and whistles on my car and even set up my Bluetooth for me. What a great group of guys.Thank you Cougar Mitsubishi for a wonderful car buying experience

First time car buyers come here! They go above & behond to make sure you drive away in your dream car. I recommend going to Mike Anthony he was super nice and helpful answered all of my questions. Awesome. Couldnt describe my experience any other way. They are thoughtful and considerate also they work with people, whats not to love?

What a great experience. Josh and Rich did everything under the sun to make sure we were happy with their product and service!

They communicate well with the customer so the customer fully understands what is going on and then after the purchase of the vehicle they continue to make sure that the customer is satisfied and do all they can if any issues arise

Chad and John were easy to work with. They were super relaxed which being an introvert was great for my truck buying experience.

First guy we talked to was way nice! But when we started negociatiging about a car that was 1000 bucks over Kelley blue book value he took us back to talk with his boss who was super rude and wouldnt even drop 500 bucks for a car that had bald tires and paint chips all over.

We came from Layton to Orem to just look at a super sweet F350.Drove home that night in a F350.The guys stayed late, made a deal happen easy, so easy it seemed like chatting with two of my buddies, then we drove the truck home. Rich and Bud, great and HONEST no BS, just real guys, normal talk, friendly as can be.Came back the next day to finish the finance paperwork, took about 10 minutes, again very honest, friendly.Hooked up with these guys on FB to stay in contact and send more business this way, zero hesitation!!!The question is not if you should buy here, but why would you not buy here!

The people here are so friendly and get me in and out fast.

Excellent experience!Great salesman and they make sure you are well and taken care of whether you are choosing to buy or even just to look around.