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DNA Pro Cleaning & Restoration
7702 Backlick Rd, Springfield, VA 22150, United States
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DNA Pro Cleaning & Restoration

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Review №1

Very convenient, based in Lorton. Easy scheduling, provided service within a couple days. Great communication. Called prior to arriving. Took all COVID precautions. Very friendly and professional. Very satisfied with the job, all ECO friendly cleaning products. They went above and beyond to clean high traffic areas. Will use again and highly recommend.

Mi
Review №2

The entire DNA Pro team is amazing, friendly, and professional. Mike patiently guided me through the process over the phone, answered all my questions, and made me feel comfortable. Mike continued to follow up with me via text and phone calls from start to finish to make sure I was satisfied. DNA Pro technicians, Christian and Brian, are more like artists! They did an amazing job cleaning the ceramic tile floor and bathroom walls. In particular, I was thrilled they were able to restore the sanded grout lines to their original appearance which made me very happy! I cannot say enough nice things about my experience with the DNA Pro Clean team and I recommend them to you with the highest regard.

Dw
Review №3

DNA Pro technicians Edgar and Brian were both very professional and intent upon providing us with great service! Made quick assessment of the carpet areas to be cleaned and got right to work taking care of it. Very good equipment, reasonably priced, and a great job. I recommend you use DNA Pro for your carpet cleaning needs.

C
Review №4

DNA Pro Cleaning & Restoration (whom I found through the Angie site) was a pleasure to work with on every level. They were professional and prompt in setting up an appointment, arrived exactly on time, and did an excellent job cleaning a bedroom and loft area, along with stairs. Personnel with whom I talked were friendly and helpful; the person who cleaned the carpets was respectful of protecting surrounding areas, and the job was perfect. I asked them to add a protective coating after the cleaning, and that, too was handled as requested. Working with them was one of the best experiences Ive had with carpet cleaning over several states and years.

Ad
Review №5

The house we rented had carpets throughout (3 stories) and we needed a moving out (carpet)cleaning service.After a long research, we opted to hire DNA ProCleaning & Restoration Services based on their prices and most important, on their reviews.We absolutely loved it. Interacting with their staff was such a breeze (from the lady scheduling the appointment, to the gentleman who came over to inspect the house in order to provide the estimate and the technician performing the carpet cleaning) were friendly, respectful, knowledgeable and professional.The technician arrived on time, very well equipped and performed the service within the estimated time and in detail.The result was absolutely great! We’ll certainly hire this company again.

Ha
Review №6

Before moving all carpets and floors had to be cleaned in our rented 5 bedroom house. DNA Pro Cleaning had the best customer rating in my area and they didnt disappoint. Throughout they kept me informed of the service they would provide and they showed up exactly on time both times I met them. The cleaning was efficient and quick, and the older carpets and floors looked almost like new when they were done. Expect to pay a premium price for this service....but in my view it was worth every cent.

Gi
Review №7

I found DNA to be very responsive, notifying me of when to expect them, responding to questions, paying careful attention to our property, and completing the job of cleaning rather old carpeting in a timely and responsible way. The carpet was dry by evening, and there was no lingering smell of any sort.When I had a question about one area, they were quick to get back to me and to arrange a followup visit. All in all, I was very satisfied with this service and would recommend them to others.

El
Review №8

I’m very impressed and grateful for DNA’ s quick response to an unexpected problem in my apartment. My refrigerator leaked under the hardwood floors over a period of time down to the floor below and the apartment next door. DNA found the elusive leak and worked quickly to stop the spread of mold through my place and next door. Pulled the hardwood floors out and removed them from my property. Moved my furniture and staged my place with 4 mold removal units that worked for 4 days. It’s very impressive to have so many people working to help me. I would use again. The oversight by the owner was very reassuring.

Ja
Review №9

I called DNA Pro on a Monday evening and told them I needed all the floors in my 2800 square foot home cleaned by that Thursday. They said no problem. Two gentlemen were at my door Thursday morning, on time, and worked an all day job efficiently and professionally. They warned me of any potential issues before starting and explained, not only what I wanted, but what they saw as necessary to bring my intent to life. The gentlemen were friendly and made sure I was comfortable every step of the way.

La
Review №10

Excellent service! Jonathan and Bryan cleaned our basement carpet and sofa, including several tough stains that I didnt think would come out! They were professional and courteous, and did a very thorough job. I will definitely request DNA Pro Cleaning for all future carpet and upholstery cleaning.

To
Review №11

This is a shout out to DNA Pro Cleaning & Restoration for a job well done. Edgar was the tech that came out to perform the carpet service. He was polite, professional, informative and super efficient. Moreover, he was honest. After he measured my carpeted rooms he informed me that I over estimated the carpeted area and corrected the billing to reflect the accurate square footage. Needless to say, I am appreciative and very pleased with the results. I would highly recommend DNA Pro and the services they offer.Thank you, DNA Pro and Edgar!-Todd B

Cr
Review №12

Every detail of DNA Pro cleaning and Restorations operations are impressive. The company communicated with me several times prior to the actual cleaning. To prepare an accurate quote, the rooms were individually measured, and all aspects of the process were discussed in advance. The scheduled cleaning went flawlessly: the cleaners arrived on time, worked very hard, maintained appropriate safety protocols for Covid, cleaned the carpets expertly, and then left with the house looking in great shape. There were no hidden costs. While they were not the lowest priced cleaners who offered estimates, I doubt I could have received any better service.

Ma
Review №13

DNA Pro Cleaning always does and excellent, professional job. Thats why I consistently use their services.

Pe
Review №14

Ida rolled through and caught everyone off guard including my sump pump! The basement flooded and DNA was at the house quickly and did a survey and recommendation for a full remediation - in out and ready to move ahead - they made me feel taken care of in a very personal way unlike a lot of companies out there - I was impressed and very relieved! Thank you!

Ca
Review №15

They did great with with limited lead up time. Christian was fantastic and got the job done efficiently. Dragan was wonderful to meet and gave an honest estimate. I would easily use them again and recommend them to others.

Cr
Review №16

Mike at DNA Pro Cleaning did a masterful job bringing our old carpet to life. He removed stubborn stains and acres of cat hair. Helped put quite a shine on the old house. My only complaint, was that they did not have a touchless payment process. They have to call you to take a credit card over the phone. Most places have email invoicing and payment, which is much easier and can be done on your own time. However, still rate them 9/10, we would definitely use again.

Da
Review №17

DNA did a great job from start to finish. Details surrounding the initial estimate were very clear. Their communication was excellent. We never had to contact them. They kept us fully informed. They arrived on time, worked efficiently, got out some stubborn stains, and made our middle-aged carpet look much more youthful. On top of all that, the cost was very reasonable. After this experience, I wouldnt use any other firm.

Wh
Review №18

DNA pro cleaning did a really wonderful job! Carpets in rental homes are never great, but they removed stains, and deep cleaned until this carpet was sleep worthy. Also so kind, timely and affordable. Very much recommend!

Li
Review №19

We had them come to deep clean our hardwood floors but added grout cleaning once they arrived. Holy smokes does my tile look amazing. They were very professional and very prompt. Thanks so much Freddy and Oscar

Ma
Review №20

Jeffrey and Oscar were wonderful!! Explained exactly what they were doing and cost of everything upfront. Did a beautiful job, got out stains I didn’t think possible to get out. Highly recommend!!

St
Review №21

I had a wonderful experience with DNA fresh carpets. They were professional on-time detail oriented and very professional! I use them again in the future in a heartbeat!

An
Review №22

I had to reschedule my appointment and was able to do so with ease. Edgar was extremely responsive and professional. I was very satisfied with the results and would use them again

Ch
Review №23

Great experience from start to post finish. Customer service was spot on. Crew was extremely professional. Prices are definitely competitive. On top of all that, they did a great job on my dryer vent, which was interesting to say the least since it vented out the roof. Definitely will use again.

Ju
Review №24

The carpet cleaning was excellent and the work was done quickly and professionally. The workers were able to move over small furniture items themselves and all areas were made much better than how they were before. Even a heavily stained rug runner was brought back to life. Wry impressed and all of it was done for a very good value.

Ja
Review №25

Ive regularly used DNA Pro at my residence and at my rental property. I am always pleased with their service. On September 14 Edgar cleaned the carpets of three bedrooms and a hallway in less than an hour!

Di
Review №26

DNA Pro Cleaning & Restoration did a wonderful job getting our carpets back to like-new condition. They were punctual, explained what they were going to do in great detail, and were thorough in the work that they did.

tr
Review №27

Great experience with this company. They did a great job on my carpets, were able to schedule me at the time I needed, and beat every other price quote I received. Highly recommend!

Ka
Review №28

This was the first time that I hired professionals to clean the hardwood and tile floors in my home. I contacted DNA Pros based on their reviews, and I am happy that I did! They provided high-quality service, and I couldnt be more satisfied about the way the floors look. I highly recommend DNA Pros to homeowners wanting to have their floors professionally cleaned.

Ed
Review №29

Ive used DNA Fresh 3-4 times. Theyre always extremely professional and they do a great job. Im extremely happy with their service.

Ca
Review №30

We requested carpet cleaning on the same day. The company was responsive and able to scheduled my service within 3 hours. Edgar came on time and finished the job well. We definitely will use this company again.

Su
Review №31

DNA Pro Cleaning and Restoration did an excellent job of cleaning our carpets. The technician finished the job quickly and the cost was very reasonable. I highly recommend this company.

De
Review №32

Joe and DNA were AMAZING! Our basement flooded 3 weeks before we were supposed to have over 40 guests at our home for a 50th birthday party. We had planned to sleep about 7 people there, between the guest room and living room. We were not home when the flooding occurred so the water, debris and glass from the broken window had been sitting for 4 days. The mess, smell and damage was overwhelming. The morning I called, DNA responded immediately and a couple of hours later I had probably 7 guys in my basement testing moisture levels, tearing up carpet, cutting out baseboards and drywall, and placing dehumidifiers and fans throughout. They were finished just a few hours later and Joe reassured me that they would do their absolute best to complete the restoration before my party. He was immediately responsive to, and accommodating of, any questions or concerns I had along the way and was always very friendly and professional. It took 3 days for the basement to completely dry and they were there every day checking moisture levels to determine whether they could move forward with restoration. It took about 4 days to repair the drywall, replace baseboards and finally paint (about 1000sqft), and my basement was back to new in plenty of time for my party. They also offered to move my furniture back, as well as hang pictures back in place.While they were there, I took advantage of their rug cleaning service and had one of my main floor rugs cleaned while they were completing the work. We werent sure if it would come completely clean as we have 2 dogs and the rug is a white viscose blend. It was returned within 2 weeks (also before my party) in brand new condition! Joe also took the time to place it exactly how I wanted it, rug pad and all.I cant say enough about Joe and DNA...their responsiveness, professionalism and sincere concern for doing the job completely, efficiently and to the highest level of quality, far exceeded my expectations and I couldnt be more pleased with the results! Without question I would call them again for any cleaning or repair work in the future.

El
Review №33

DNA is a 5 star company! They were on time, very professional and communicated with me the entire time from the date of the estimate to arrival on the day of service. We contacted them for stretching and cleaning of carpeting and they made it look like new! Their prices are very reasonable and we are thrilled with how everything turned out. Dont hesitate to use them; you will not be disappointed. Thank you to Joe, Mike, Jonathan and Jose. Top notch!

Br
Review №34

My experience with DNA Pro Cleaning was very pleasant. Mike was very responsive and courteous. I am very pleased with the quality of work and the professionalism. Would highly recommend!

Ch
Review №35

DNA is truly a class act from start to finish. Their communication during the process is excellent! Edgar, our technician was extremely professional, organized, and considerate of our home. I have used DNA 3 or 4 times now... These guys are probably the most professional service company I have ever had in my home! Highly recommended!!!

Sy
Review №36

These guys were awesome, from beginning to end. From the initial manager who scheduled the service, to the team that came in and cleaned our carpets. They were flexible, communicative and professional. Great value as well. I would use them again for sure!

ee
Review №37

The man who came out to clean our rugs was very friendly, and performed the work we requested efficiently. Our rugs were cleaned perfectly.

Ap
Review №38

Love this company. They were super responsive and efficient. Will definitely be using their services in the future.

Da
Review №39

Service people stretched my carpet within a short window of time in my closet, master bedroom and hallway. They did an excellent job. The seams appeared better than what the carpet installer did. Carpet looks like new again.

Ma
Review №40

Oscar and Freddy made my hardwood shine! They did a great job on the grout and carpet cleaning too. The customer service from Mike and Eliana really made me want to use this company and Im glad I did.

Ch
Review №41

Best cleaner I ever used! Got out carpets stains and after 6 months they haven’t come back. Cleaned 2 La-Z boys and they look brand new. Good prices too and a wonderful technician.

KT
Review №42

As a designer, Ive had many opportunities to work with various upholstery cleaning and wood floor restoration companies for my clients needs. It is my job to find the best trades out there for all the services I provide my clients.After working with the pros at DNA Pro for more than 10 years, I can say that I highly recommend them.I would not trust anyone else to care for my clients homes asDNA Pro does.And I have been so pleased with their amazing customer service over the years.All my thanks to the folks at DNA.KT Wilder of KT Wilder Interiors, Inc.

Su
Review №43

They did a fine job. Arrived on time, worked quickly, and were courteous and professional. RUgs and carpet look good. My only quibble is with return of rugs taken to their plant for cleaning. They promised 2-3 week turnaround; theyd call when rugs were ready. At three weeks, I called them, and was told the rugs were ready-- but they had not called me to tell me that. Rugs were returned about 5 days after that. Another minor point: They have someone with a heavy accent making reminder phone calls for services and deliveries. Had to listen to message several times to figure out who was calling and what he was saying.

Li
Review №44

DNA cleaned our carpet and wood floors. They were transparent, timely, and thorough. We had a great experience and would happily bring them back.

Fl
Review №45

Had my carpet cleaned by Jonathan and he did a wonderful job. Very happy with the end results! Thank you DNA pros!!

La
Review №46

I was very happy with the job DNA Pro Cleaning did cleaning my area rungs and sectional sofa. They have excellent communication and reliably do quality work for a fair price.

He
Review №47

They arrived on time and very professional. They explained each step and cost so there is surprise. The finish product was excellent. I will use them again to clean my carpet and area rugs. They are very efficient.

Ag
Review №48

This is a very caring company. They immediately came out to my home, provided a quote and then gave me their best price. They are extremely courteous and their follow up is exactly as they promised. I really respected how they moved things around to accommodate my schedule and deadlines. They had a very knowledgeable estimator come to the home and provide me a real time assessment of what my costs would be and then they scheduled it in a timely manner and when the person came to do the job, they were at a high level of professionalism. The communication is spectacular and they honored their quotes. I would feel elated to use this business again and recommend them to others.

Ka
Review №49

Edited: Cleanup is now complete. The employees were very courteous, professional and responsive to any questions that I had.Cleanup and restoration is still continuing and thats the reason for 3 stars. Several offices in my office suite were damaged by a broken water heater in a neighboring suite and DNA Pro Cleaning was engaged by the building management company. Fans and de-humidifiers were brought in and all the wet carpet and baseboards were removed very efficiently. No complaints with anything.

JC
Review №50

First time using DNA, Jonathan did an excellent job cleaning my old sofa brought it back to life, smells lovely. Was respectful of my home and friendly the equipment was clean didn’t dirty my floors. Will definitely use again!

Za
Review №51

Great experience with DNA pro. Professional communication, friendly, and great quality work. Would definitely recommend.

L.
Review №52

We had DNA Pro come out several months ago to clean our basement carpet and stairs, which hadnt been done since we moved in several years ago. They did such a fantastic job that we also handed them our oriental rugs (all purchased overseas) to clean. We were also extremely pleased with the results. So when we were ready to schedule carpet cleaning for upstairs, there was no doubt we would call DNA Pro again. They do excellent work and are very professional and courteous, both on the phone and in-person.

Ci
Review №53

DNA Pro is a great choice for all your carpet cleaning needs! I used them for my move out carpet cleaning. The techs did a fantastic job. They were able to fit me in after the maids came through so I did not have spend the whole day waiting! Highly recommend. Will use them again!

St
Review №54

They also cleaned a pet mess from my family room floor. Once again, DNA Pro did a wonderful job. Marlon and one other communicated their arrival time, were prompt, and worked with me to accomplish all of my goals for a reasonable price. I really enjoy using this company!

Je
Review №55

DNA Pro Clean is very professional and all-around awesome. They were able to remove a coffee stain from our carpet that I had tried multiple times to remove previously, and they did a great job with the rest of the carpets as well.

Lu
Review №56

Great customer service. Professional and courteous employees - Edgar is a great example of this. Wall to wall carpet cleaning done. Excellent service - rugs looked like new. Competitive pricing! Definitely recommend their service and will use them again.

Sa
Review №57

The DNA team did an amazing job. They got out ALL of our multiple pet stains and the stairs look 100% better after getting pretty dirty from our pets and kids over the years. Would definitely recommend!

Mi
Review №58

I have used DNA Pro twice. Once at our primary home when it got flooded and paid by insurance. More recently, at our rental property to clean the carpets. They did an excelent job cleaning. Estimates were clear. Staff were professional and on time. Assured cleaning equipment brought inside home was done carefully. Wore protective shoe covers and generally overall very professional

Ja
Review №59

We had a great experience with DNA Pro Cleaning and Restoration! Our upstairs toilet slow leaked through our ceiling and into the guest room. Our insurance company recommended that we call DNA Pro Cleaning and Restoration, they came out to give us an estimate the same day and were very knowledgeable and answered all our questions.Joe explained our options the extent of the damage and the type of work that needed to be done. He responded via texts to all my questions and was very communicative about his arrival times and the job progress. Cristian also helped during one of the first days and he was extremely courteous as well.Overall great price and great experience. Thank you!

Al
Review №60

The carpets were actually cleaner than I needed them to be. Owner went out of his way to make sure I was happy with their service. Thanks Dragan for being responsive and fair.

PL
Review №61

Hardwood floors at my DC house needed a good buffing. The company did an awesome job with two very professional staff. I would definitely use them again. Great value, great result.

Gl
Review №62

Property Management Advisors LOVE working with DNA Pro! We manage many properties throughout Northern Virginia and they are our go to company for all our carpet cleaning needs! Recently I hired them to clean my own carpets at my house as I was about the place my house on the market to sell! They did a FANTASTIC job cleaning the carpets after my contractors made a mess of them while renovating our bathrooms. I highly recommend them!

Jo
Review №63

DNA was super responsive, when I had an emergency project that had to be done the next day. Mike called me back within a few minutes, we discussed the scope of work, and he gave me a very reasonable estimate. His crew came out today and did a wonderful job, working very hard all day. They cleaned and buffed three stories worth of hardwood floors, picking up an enormous amount of dirt and buffing the wood to a really nice sheen. As a result, my wife and I are able to move in tomorrow to a house with beautiful floors.

Am
Review №64

Excellent response time to water damage. Not the service you want to need, but they make it efficient and smooth if you do!

Br
Review №65

DNA Pro just cleaned my carpet at my condo in Fairlington and did an excellent job. Jonathan and Jose were excellent!! I would recommend them and this company to anyone.

le
Review №66

Great results when no other company would help with filtration lines! Talked with Mike prior to covid in March and then again September to clean floors. They fully explained and set reasonable expectations- specifically cleaning of filtration lines. Wonderful outcome just in time to sell house. Everyone I engaged with was professional and made me feel like customer not a time slot. Mike and Alaia (spelling) we’re so helpful and understanding with my payment hiccup as well. I Felt trusted as if I was a long time returning customer at my first use with them. I will be returning to them for all my future floor and house cleaning needs. Great job and service!

Ke
Review №67

Tile and grout cleaning and sealing. Waaaay better than the previous company I used. Told me exactly what they could do and what to expect as an outcome. Didnt over-promise and under-deliver. They actually delivered a little more than they said they could.

Ed
Review №68

Very courteous. They arrived on time and did excellent job cleaning the carpet.

Mo
Review №69

This is the second time I have used DNA Pro and like their name says, they are Pros. They arrived on time and got right to work. The results were excellent, the carpets look like new. He removed stains I did not think would come out. Im also happy they use Green products, good for the environment.He also did an amazing job cleaning the tile floor in my kitchen. He removed years of build up of grease and dirt and restored the dirty grout lines to their original white color. I will definitely hire this company again and again.

Ch
Review №70

They did an amazing job on the carpet, don’t get me wrong. But price was just absolutely insane and not what was discussed over the phone. It was an immediate need so we had no choice.

St
Review №71

We have used DNA a number of times I recommend them to landlords when carpets need to be cleaned between tenant move-in move out they have gotten old wine stains out of carpet. For us most recently we called them in when there was a dishwasher leak from several months ago that the owners didn’t realize the water seeped underneath their hardwood floor and created a mold situation. We highly recommend DNA

Ma
Review №72

Great work alittle pricey though

Tr
Review №73

As always, the professionals at DNA did a great job cleaning my sectional and area rugs today. They always answer the phone right away, handle requests and inquiries with ease, call when theyre on the way, and show up well within the time provided. Upon arrival, they are quick, friendly, and thorough. Highly recommend!!

Su
Review №74

I had an excellent experience with DNA Pro Cleaning today. Professional, knowledgeable, beautiful result (the carpets look brand new again!), reasonable price. I couldnt have asked for a better experience. I highly recommend this company!

Ni
Review №75

I was concerned about them coming during the pandemic but they came on time and were fully masked and practiced social distancing. I am a repeat user of DNA and have always been very happy with their work . I have 20 year old beige wall to wall carpet upstairs in my 4 bedrooms, hallway, and stairs. After the cleaning it always looks clean and smells good! This time I also got two area rugs cleaned for an additional fee.The workers completed the work in a timely manner. I got a quote for cleaning and polishing my hard wood floors In the future and it was very reasonable. I highly recommend this company.and they always discount the price!

Su
Review №76

I’ve used DNA Pro Cleaners three times for cleaning carpets and hardwoods. They are professional, quick, and thorough. I’d highly recommend them.

Ha
Review №77

The DNA team provided great service at an affordable cost. They crew was also professional throughout the entire process. The technician arrived on time, accessed the job and got right to it. I hired them to clean carpets in three rooms and two staircases. We also had them clean an area rug. The carpets turned out good, however the area rug didn’t clean very well. Granted, I opted for the much more affordable in-home cleaning rather than the in-shop service- just wasn’t cost-effective in my case. Overall though, they did well. I’d hire them again.

Mi
Review №78

Came, provided estimated and did the job quickly and on time.

Mi
Review №79

This is the second time we have used DNA Pro Cleaning and Restoration. Both times I spoke with Mike to schedule the appointment, and he is really friendly and professional. Mike explained the process, and the technician called ahead on the day of cleaning (as promised) and he was on time.They did an excellent job cleaning the carpet, hardwood and ceramic. We had not realized it but it was more the ceramic floor that needed a cleaning and Joshua recommended we get it cleaned. He did a great job on it.

Gi
Review №80

I hired DNA pro Cleaning to clean my hardwood floors. When we bought our house, there the floors had a film on them that trapped the dirt. the only way I could remove it and get back to the shine was to scrub each plank on my hands and knees to sluff it off. My floor is very large so I decided to hire someone. This company is very good. Very responsive and communicative. They want you to be happy. I m happy with the job that they did, my floors are actually clean and shine again. This will make upkeep soo much easier. The estimate was good and fair and they heard all my concerns and were willing to work with me to get the job that I wanted. Its also nice to get confirmation a day ahead and then 20-30 mins out so youre not waiting around all day. Would recommend.

Je
Review №81

This company was fantastic! The guy was quick and efficient, even have me a few tips going forward. The areas cleaned look brand new. Might need their services again when i officially move out!

Ja
Review №82

DNAPro is top notch! Thanks for working with William at Kemper Carpet otherwise I would never have know about you! Very professional and courteous. From the shoe booties to corner protectors to the diligent carpet cleaning. Will absolutely use and recommend DNA Pro again!

Gi
Review №83

The group is the best value you’ll get, on time, so easy to deal with and did a good job.

Pe
Review №84

Ive used DNA multiple times, they have always done a great job!

Ja
Review №85

DNA Pro Cleaning is fantastic. I have used them for years and they never disappoint. Highly recommend them.

Je
Review №86

Very customer oriented and responsive. They treated us like family after our basement unexpectedly flooded.

He
Review №87

DNA Pro cleaning was amazing- prompt, courteous, and very safe with their CV-19 safety procedures. Freddie and Edgar did any amazing job on our sectional and area rug- they are both like new now!! Can’t thank you enough team DNA Pro!!

Ki
Review №88

I have used this company several times over the last few years! I absolutely love the customer service! The team is always on time and respectful. The job is complete within the time frame estimated and the work is always phenomenal. I would definitely recommend this company and I am excited about being a long time customer!

Ri
Review №89

Dragon, the CEO came out to meet with me, which impressed me. The front office team was very professional and responsive, answering all my questions and adjusting as needed. Mike followed-up throughout the process and provided an eIntroduction for a carpet replacement once we determined a set stain could not be remedied. Jonathan, our technician was great; very thorough, neat, professional, and conscientious. What a great find! Overall, very impressed with the level of experience, knowledge, and responsiveness.

Am
Review №90

The technician was on time, friendly, and efficient. He did a great job cleaning the carpets. The carpets and rug looked brand new once he was finished. The price is also very reasonable.

Ka
Review №91

They cleaned the carpets in our rental and got all of the pet spots out that we couldnt get! Could not recommend them more!

Kr
Review №92

Had a wonderful experience with DNA for my residential floor cleaning, from the start to the finish. My first interaction was with the owner, Mike, who is incredibly friendly, professional, trustworthy, and fair. My impression is that Mike will do whatever he can to make sure you not only have a positive experience, but that youre price is fair and you receive excellent quality work. Second, I met Joe who came out for an evaluation of my property. Joe was down to earth, knowledgeable, and radically transparent. I built instant trust in Joe that he was recommending the solutions that were truly the best fit for me, not overselling me just to make a buck.My third interaction was with Jonathan, who did the actual work during my service appointment. Jonathan, just like everyone else at DNA, seemed to have my best interests at heart above all else, providing feedback on what types of services I would actually see value out.Overall, I cant recommend DNA enough. I initially found them through Angies List which, I admit, I can be hesitant about looking for service providers through, but DNA absolutely went above and beyond expectations. Already planning on using DNA for some tile and grout cleaning work in the near future based on my incredibly positive experience with them. Thanks DNA!

Sh
Review №93

DNA Pro Cleaning was very professional and willing to adopt our work order system to accept the jobs we have, as we manage many properties in DC-- this makes it very efficient, and they have been extremely responsive to all of our company offers for work! On-time and the cleaning quality goes above and beyond.

El
Review №94

Highly recommend DNA Pro! Very friendly, professional service and reasonable prices. Took the time to chat beforehand about the types of stains on our carpets and clearly very knowledgeable about the chemistry behind different stains and the optimal treatments. Will definitely use them again!

An
Review №95

Between the kids, puppy, and our rental with old carpet, we have been getting out carpets cleaned every 2-3 months. They have always done a good job and have been very professional. To be honest, all carpet cleaning is pricey in this area, but they are on par with the other companies I’ve researched or used and have been good to work with.

Ju
Review №96

DNA cleaning steam cleaned our carpets and rugs in house after we had a dusty renovation. They came to our house for an estimate within two days of my initial call, then completed the job 3 business days later. Everyone wore masks and booties through the whole process, and did a fantastic, thorough job. There was no chemical smell like when I’ve had previous cleaners come out for wall to wall which is important for our pets. I highly recommend them!

St
Review №97

The carpet looks new again and our whole house smells fantastic. The service was great too! I got someone on the phone right away, they provided a fair quote immediately over the phone, the technician called before he came, was on time and did a great job. Well done! I will definitely use DNA Pro Cleaning again!

As
Review №98

This service was exactly what we had hoped for. We hired them for a move out cleaning for our townhouse and they were able to fit us in the next day. The staff was very professional and did an amazing job. I would highly recommend them to anyone who is looked for move out/move in cleaning, or is just looking to get their carpets cleaned because wow they look amazing!

Ro
Review №99

Two young men worked on our carpet and stairs leaving them looking like new. They even completely cleaned a stained area I had assumed would not be able to be thoroughly cleaned. DNA Pro has previously cleaned carpets, area rugs, and chairs for us--just as thoroughly and professionally as they did this time.

Ma
Review №100

Awesome carpet cleaning. Thorough and efficient. Made the carpets look and feel like new.

Information
100 Photos
100 Comments
5 Rating
  • Address:7702 Backlick Rd, Springfield, VA 22150, United States
  • Site:https://dnaproclean.com/
  • Phone:+1 703-520-5060
Categories
  • Carpet cleaning service
  • Floor refinishing service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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