We were in a difficult challenge on a trip and needed a new tire ASAP for the safety of our family to return home… the TEAM at MR TIRE went above and beyond in customer service to take care of us (as if we were family)…. Thank you! #5Stars

I couldnt recommend more highly!! After my exhaust dropped while I was leaving VA to get home to Pittsburgh on Labor Day, the team here got me in right away, took care of my care quickly, and got me back on the road safely. I was even invited back to look at my car during the diagnostic--I learned so much and felt very empowered in making decisions. I have NEVER had that type of experience with a mechanic. Xavier, in particular, went above and beyond in his customer service! Please trust this amazing team--I would give more stars if possible!

Stellar service. No frills, straightforward and efficient. I had a tire changed less than an hour from the start of my drop off appointment. Highly recommend this shop.

Response to Owner: I am not dissatisfied with the service. I just think the price of tires are high compared to other companies (I received two quotes from other companies and they were both $50 less. Additionally, other tire websites offered a cheaper price for the same tire, but I went with this company to get it done faster). I accepted the price and I rated you all a 3. Not a bad rating to me!They did what I asked, but I agree with the other comments about how they are a bit overpriced. I overpaid for a tire (probably about $50 over) and was aware of it because they were able to replace it for me within a reasonable amount of time compared to other locations I called that same day. I guess you can say I paid for the convenience and not just for the tire. However, for those who aren’t pressed for time, just do your research before agreeing to the amount they are asking for.I’ve been here more than once and the customer service has been decent and the wait time has never been too long. It’s not the worst spot in my opinion when you have no where else to go, but I wouldn’t say it’s the best place either.As of now, nothing on my car has fell apart because of them yet. Therefore, until something horrible happens to the tires that they installed, I can’t say anything too bad other than their prices are high.

I had just gotten my belongings and 2 kids (4 and 4 months) loaded up to take a road trip from DC to the Hampton Roads. What you can likely imagine would be a hard trip was even further complicated when I turned on the car and saw that one tire had dropped to 17psi. I drove to the nearest gas station and tried to add air to the tire but the pump was broken and leaked more air instead. I gave these guys a call and they said they’d be able to fit me in relatively quickly. Upon arrival, my car was taken back almost immediately. Less than 15 minutes later, my car was back and all 4 tires had been attended. They even informed me that I would likely be needing to replace my front tires soon (likely true because I’ve had them for about 3 years 😅). They were quick, friendly, and even kept my hiding place a secret while my 4yo and I played hide and seek to pass the time; even though they were waiting to tell me my car was ready. The true icing was being waved off when I reached for my wallet to cover the service! What I expected to be a ruined day stuck at a service shop replacing tires and being upsold was quicker than the time I wasted trying to add the air with a broken pump. I would highly recommend this place for both the friendly staff and the quick service

I love coming here for all my auto needs. They are VERY reasonably priced and super quick with their services. I won’t go anywhere else when I need auto work!

They did a great job for me on a relatively short notice, and were reliable for me. Also provided a detailed rundown on what took place today. Good service and communication. Would recommend.

Fast and profctional repair service by technician Erlin and processing by Xavier of car tire during road trip incident.

The service that I received this afternoon from Xavier was outstanding!! He was very knowledgeable of the tire brand that I purchased and he provided great advice. His customer service and professionalism was top notch! I truly appreciate your expertise and assistance. Thank you very much Xavier!!!

I had a 9:00 appointment today. The bays looked filled an I told myself ahh, it will take a while. They got the car in for a tire rotation at 9:03! Out of the lot of@ 9:16! Ok. Thanks! Mr tire in Springfield VA!

I purchased tires from here. So I go back regularly to get my oil changed and tires rotated. Despite having a reservation, it almost always takes 90 minutes.A previous time I went I got the suspicion that they had not rotated my tires, because they are old and I noticed what they look like.On my last visit I marked a tire so I could check afterwards if they had been rotated. And sure enough they had not. I asked them to please rotate my tires, and that is the last time I will be going to this establishment.

I got some new tires, tire rotation, and alignment all in one visit! Service is fast and so welcoming! I really felt like they were trying to get me the best deal possible for what I needed. My 07 Prius is drivjng better than ever. I would highly recommend this location to anyone who needs any work done to their car!

If you ever need any alignment work done on your vehicle do not go anywhere else. Mr. Tire is the only place to go. They fixed an alignment botch job from NTB that could of cost my family and I our lives. The staff was very curteous, the job was done well, within the promissed time frame and there was no upsale like at some other places. Thank you Mr. Tire.

Huge shout out to the team at Mr. Tire in Springfield, VA. On my road adventure last week from Baltimore to the Outer Banks, I got a flat tire on the Woodrow Wilson Bridge. Was recommended to go to Mr Tire, and from start to finish, they were amazing! Price was reasonable and the level of service was fantastic! They had me in and out in about 90 mins and back on the road to the OBX! Definitely not how I wanted to start my vacation, but I couldnt have asked for a smoother bump in the road.Thank you for taking such good care of me and my car! 😊

Last Minute tire change ... Life saver. I visited various locations but non could or wanted to service my car. Here the staff didnt hesitated and jumped into accion even though they were about to close!

Dropped my car off in the morning for an oil change, tire rotation, and new break pads. They told me they would take a look before doing any work, so I wasn’t being up charged which was refreshing. Plus, great customer service.

Good service and great price on tires!

Xavier was my hero today!! Got a flat coming off the exit ending up in the mr. tire parking lot. He was so nice, professional and helpful…..I am grateful for Xavier.

These kind gentlemen squeezed me in to what Im sure was a very busy Saturday morning. I got a flat on my way to a funeral, and they made sure I got down to Richmond in time to be there for my friend and her family. Thank you again, guys. It meant a lot.

Bad experience from Rolando Bautista, store manager. This place is only for Latinos. I dont want them even one star.

So what is my guarantee for my car’s future engine life?

Xavier and the crew hooked me up with a quick fix with a more than reasonable price in an even better time.If you’re in the area and in need of car services please stop here first.

Well I told the guy at the front I would have to give 2 weeks minimum before posting the review to see if the tire was fixed. For the last couple of months one of my tires was slowly going flat. They was able to patch up the tire from a previous patch that wasn’t sealed correctly. Good service

Ok get this. I called before getting there scheduled an appointment on the phone and they told me the oil change is $35. I go there, they charge me $74.Plus, there were two screws that blew my tire after I left here. I am not saying they did that, but I am saying there weren’t two screws in my tire before I was serviced here. Unfortunately I had to change my perfectly great tire as well. Blew another $125 on top.

Be careful with this place. Awful customer service and very high prices. I was mislead in order to pay much more then usual.

Nothing but Great and fast service highly recommended every tine remember we all human we all made mistakes

Rolando helped me and was very kind and professional! Great service, highly recommend coming here!

Great service. Rolando had me in and out within an hour. True stand up mechanics that don’t nickel and dime you, while giving good recommendations to help keep your car on the road. I will definitely be coming back!

Came to the shop with a nail on one of my tires, they honored their warranty and fixed it right away. While I waited I had a chance to quote new tires for my other vehicle and learned a lot in the process. Thank you guys for the great service and professionalism.

Cannot really recommend. In my recent experience, I came in for a simple tire repair due to a nail puncture. I was quoted over $50 for the repair, and a 1-1/2 hour wait. I was told that Mr. Tire does an “inside repair”, which is why the high cost. The technician then told me that the tire was not repairable due to the location of the nail puncture. I disagreed and went to a traditional service station. Since I did not actually conduct any business, I will give 3 stars for taking a look at the tire and quoting me a price. Ultimately, the repair was done in less than 10 minutes for $15 in the traditional manner at an Exxon service station. I feel like Mr. Tire only wanted to sell me a new tire. I personally won’t come back.

We hit a pothole on 95 on the way home from my daughters checkup at INOVA and blew out the front tire. I pulled in to this place and he gave me a quote for the two tires I needed, recommended an excellent sushi place while we waited! They had us in and out and he even checked my oil for me before my 3 hour drive home. This is what service is about. Taking care of your customers!

This place is a absolutely rip off. Be careful here they like to rip off people who do not have proper knowledge of vehicle repair. I was quoted $96 for a tire repair due to a nail (no side wall issue). They dont do inside repair either. I went to Liberty Gas station and they did it for $25. Do not go here.

Excellent customer service I was helping Michael. I needed an oil change and alignment. He Explain to me exactly what car needed and was not pushy either. definitely going to take my car there again thank you so much for all your help I definitely recommend it!

Rolando is awesome! I had a tire blow out on 95 and pulled in. He got me two tires the same day at a very reasonable price. Great customer service and speedy work. Thanks guys!

The best tire service I have ever experienced. Rolando(the store manager) was there to take good care of me(about a week ago). Thanks again Rolando for making my customer service experience,wonderful. I will be coming back here again for future tire services.

While traveling to Disney World with my family, two of my camper tires blew out on 95. Checked around the area and found a Mr Tire 6413 Backlick Rd, Springfield, VA 22150. They were wonderful!!!!! They were so professional! We made it safely to Disney World because of them. I can not thank them enough.

Rolando and the staff installed my wheels and tires I ordered from tire rack. Got in and out within 30mins. All are very professional.

They are awesome! Fast service! They squeezed me in without having to make an appointment. They hammered out the work in no time for four new tires. Super friendly service. I will be back!!!

Great and fast service. Found the nail in the tire and patched it up quickly. A+

Quick and friendly experience. Very reasonably priced. I experienced an unexpected flat at work and was able to call over speak with someone to see what they had in stock and have it all fixed. Would definitely recommend them if you are in the area!

I only been here one time but I feel like I would definitely recommend if your looking to get tires check them out the customer service was good and I think I got a fair deal on four new tires

Running on a low tire today and was hopeful that it had just enough to get off at Old Keane Mill exit at Backlick Rd. Mr Tire was the first time turn and Mr Hernandezs team were able to get me back on the road ASAP. THANKS!

Great service, very honest and helpful with all problems relating to my tires.

Awesome job! Got all 4 tires done so quick. 10/10 recommend

My experience wasn’t terrible, but I’m not sure if I’d return here. They were nice and respectful. However, I made an appointment ahead of time, yet it still took 2 hours for them to just fix my tire and change my oil. No one was at the counter to ask about time, no one told me ahead of time it would be long enough that staying might be an issue. At the hour time of waiting I went to just stand by the door so someone would notice that I’ve been here for so long, and asked if I needed to call someone to pick me up and come back later, then they tell me they can’t fix it because the tread is bad and need to change be the entire thing. Fine, whatever, but why did that need an hour? Then they said it would be another 30 minutes before that was done. They also proceeded to tell me like a dozen other things wrong with my car. I appreciate it, and if you hadn’t wasted 2 hours of my time I’d let you, but I didn’t have all to have them work more on problems that didn’t need immediate attention. They did a good job but it’s not worth my time to be here for my entire Sunday without warning. There’s no excuse for the amount of time it took

I had call spoke with Rolando was very rude to customer all i ask if their programmer for the TPMS sensor brand I have would work on their programmer could not even answer my question he acted like he knew everything but did not even answer my question and he was very rude .

Fantastic service, very friendly and knowledgeable techs. Had tires replaced, alignment, oil change, brakes, and rotors done across two visits. Work was impeccable and finished well within schedule. Great communication and not pushy at all. Will return for any additional work.

Excellent and quick service. Staff is bilingual and patiently explain your options with respect and without forcing you to overspend. I tend to all my tire needs on here.

Nice and efficient crew. Theyve worked on both my cars and I am very satisfied with their work. Clearly outlined the work to he done and the charges, and the vehicles feel great afterward.Update 8/14/20: These guys continue to be awesome. I bring both my cars to them, and one of them developed a small issue recently. They worked with me to get me back on the road for the best price I could imagine. Super nice guys.

Mr. Rolando, was extremely helpful, today was the first day to get my tires balanced Nd the staff was extremely good and helpful. I wish to come back again if I have any tire or other problems.

I was worried driving around needing alignment on my Honda Accord; I was out within an hour. found the right place 👍

I have been to multiple auto services and this one is the best I’ve seen. They have great costumer service and the manager Michael Hernandez was very respectful and told me everything I needed to know without me Having to ask a single question.

Michael was really helpful and they got my tire and brake issues fixed in no time. I highly recommend coming here.

The guys did a great job on my honda they always do anytime i get serviced by them for anything

Great and fast reliable service rolo and his team very friendly highly recommended

I had a long day and came to change my tire. They were very fast, amazing customer service.

Great customer service and really helpful employees and well kept place nice and clean

Overall good experience

Excellent customer service, Came in with my car being towed due to engine failure... they were going to charge $150 for diagnostics until they realized I needed a new engine. Instead they charged me nothing... they took care of my problem in a timely manner, gave me suggestions for possible solutions, and helped me out without expecting anything in return.

I had a great experience at this place. Came in needing an oil change but was on a tight budget. Turns out my car only takes synthetic oil which was too expensive for me. Rolando was awesome, he checked my oil, topped it off for me so I could drive until after Christmas, and filled my windshield fluid even though I hadnt even mentioned it. Amazing service!!!! Will definitely go back for my oil change after the holidays!!!

I like there oil change coupons. Hoping they stay low so I can continue to go here.

Great service this people know what they are doing thank me tire fast and reliable serv

I absolutely love this place they have a good team and doesnt try to upsale you. I believe the managers name is Yovonie

Buen servicio rolando and his team took care us highly recomended

Great service thank Sprinfield team rolo took care me

Mr Tire in Springfield took very good care of me. I made an appointment earlier that day, and came a little before I was supposed to be there. I get to the store, and they cant find my appointment, but Rolando assured me that I would be fine. He worked his magic, and all of a sudden I was in line for a oil change, and got me in, and out, sooner than he had suggested. Mr tire in Springfield is the best. Def check them out!!!

While pulling our camper from PA to FL, on I95 outside of D.C., we began hearing a vibration. This was late on a Friday night. (Come to find out, after having a flat tire on our truck repaired the week prior to our trip, our lug nuts became loose.) We nearly lost our wheel (3 lugs left) and thankfully we were able to pull into a strip mall parking area overnight. Saturday morning we began calling garages. After the 4th call, Mr. Tire Auto Service Centers assured us they could fix our problem in one day, on a Saturday. We ended up needing a new 20 chrome rim - which they were able to procure! They had us on our way by 3 p.m. that day! They even drove my husband back and forth from where we had dropped our camper off prior to our truck being towed. The staff was incredible! We highly recommend this business! They go above and beyond normal customer service!

These guys rock!!! 2nd time back for new tires and they hit it out of the park again!!! I recommend it for everyone who needs tires and/or service!!!

Great service highly rec rolo and his team took care us

Ive been going here recently for oil changes and tire replacements because of how quick they are. I went today to get the oil changed, tire leak plugged, and also a tire rotation and paid for all of the services. This evening i noticed the tire pressure was low which indicates they either didnt plug the leak properly or didnt do it at all. The reason for the one star review is that they didnt rotate the tires even though they charged me for it!

Fast A+ service! No typical up sell scams. Straight and to the point. Will come back again!

Great service awesome service thanks me tire highly recommend

Rolando and Carlin did a good job on my car for an alignment.

I am a first time customer with Mr. Tire. I took my car in for an oil change and got new tires. The over all process was very easy and quick. I took my car in on a Sunday morning and it was finished and ready for pick up by the afternoon! Prices seem fair. I did not feel like I was being cheated or over charged. The staff did a thorough job of explaining everything to me and we’re very helpful with any questions that I had. They did not recommend or force any additional (and unnecessary) services on me.

Good honest mechanics. Nice place to sit. I didnt need a tire and they didnt try to sell me anything.

I highly recommend Mr. Tire Srvc Ctr. Their team at this location (Sprinfield, VA) is very professional, courteous and knowledgeable in getting the work done. I got my break pads and sensors replaced immediately. I have also stopped by sometime before with a nail on my tire and I was taken care of right away.I will be bringing my second vehicle for them to take care of.Thank you to all who helped me.

Very happy

Mr Tires service the best. They resolved my tire problem after closing hour. They know how take care their customers. Bravo!

I stopped by hoping to get a tire fixed. Unfortunately, the damage was worse than I anticipated and I needed new tires. The crew at Mr. Tire was great at working with me to get what I needed without breaking my bank account! Thanks guys!!!

I have been coming to this Mr. Tire for a while. Its out of the way for me, but I know they wont take advantage. They always do a good job, and it never takes all day.

Ive gone to Mr. Tire for about 3 years, Im not a woman who knows alot about cars. I would not lie when I say that they are completely upfront and honest with you. I dont worry that Im being taken. I trust them, so when they say I need brakes...then Ill be there on Sunday getting them...SUNDAY!!!! its awesome not to have to take off from work to get a car taken car of.. go here if youre having issue with your ride.

Highly recommend! They did an awesome job making a repair for me after the dealership tried to screw me over. Great and courteous customer service, great price and got me in and out of there super quickly. 5 star service!

Best service shop around! Michael is always very kind and professional. He’s always willing to answer my questions and advise me honestly on what to do. He walked me to my car and guided me through the recommended work with Erlin the master technician and helped me prioritize what was needed and what could wait. Highly recommend!

Great service thanks rolando

Monday (today as I write this) I came here for my first time ever. I had exceptional service! I have never reviewed any auto maintenance place immediately before but I was so impressed I had to share. Ray and the rest of the staff are fantastic! I definitely will be back.

My son got a oil change for my Honda Civic at this place today and everything went great. They also installed some new hubcaps for me. Highly recommend.

Love this location, Very convenient to the mall and small shopping centers, it’s right off I-95 and 495. All the sales advisor are very friendly they make sure my car is taking care of very well and always make sure that I’m out in a timely manner. Will recommend this mr tire location for any car service!

Very friendly staff who took the time to explain everything being done to complete the replacement, balance, and alignment of all 4 of my tires. They even coordinated an emissions test for me next door, so that it could be completed within 20 minutes after the tire job was finished.

I had a tire start losing air rapidly and had to get it repaired on the fly. I tried a nearby tire shop and they told me it would be a 3-4 hr wait, so I called Mr. Tire. They told me to come on by, and had me in and out the door in a little over an hour. Great customer service and a fair price for the repair. I would recommend this location to anyone needing service, they’ll take care of you.

Mr. R at Mr. Tire saved me and my weekend! I hit a pothole and blew a tire on the highway, after spending an hour on the side of the road, finally towed to the dealership I was informed they did not have my tire, however they could sell me 2 new tires for front on AWD.. I opted to put the spare on since I’d recently replaced all 4 tires.I stopped at Mr. Tire (thankfully still open Friday evening) Mr. R was amazing and ordered the tire right away. I left the rim and was pleasantly surprised the next day to find the tire and rim were ready and installed in less than an hour. I was on my merry way to enjoy the rest of the weekend!Many thanks Mr. R and service team at Mr. Tire!!! I appreciate the exceptional customer service!

Incredibly fast and friendly service!

Prompt service. Friendly staff!

Excellent service!!! Michael has what I needed with the best price. Definitely would go back for other services in the future!

Had my car serviced here for the first time. I was really impressed and pleased with the awesome customer service, clean facility, honest work and reasonable prices. Refreshing to feel comfortable at a auto mechanic shop. 2 Thumbs up!

They was a BIG HELP I was broke down on side of the road on my way to work and they was so helpful and understanding and respectful the BEST MR. TIRE that I have ever been too I recommend that if u need help with your car come here trust me you won’t regret it and its not a waste of time

Great customer service. Lovely people. I had 2 tires changed & i didnt realize i was due for an oil change. Gave me a great price for the whole she-bang. Very kind staff.

This is the best place ever! Mr. Rolando and JR are both professional and helpful! I would recommend them to anyone who needs a fix to their cars! I used to go to another store but from now on I’ll just go here! They are very nice and welcoming! They educate you with your car as well on how to take care of it! Great job you guys!

The staff was very friendly and helpful. They promptly notified me when additional issues were discovered and worked with me to get them addressed. The tires are a good quality and the price was fair. The best thing, however, was that the mechanic took the time to re-stow my spare tire and even put the jack away. This was above and beyond what I expected.

Great and fast friendly service highly recommend

Great and friendly service highly recommended