¡MB Heating and Cooling Rocks!I recently had to have an emergency repair and replacement of an A/C unit at our rental property--during the hottest week of the year. With one call late on a Sunday your amazing crew leapt into action.The tech arrived at 11:30 that night but the unit was too far gone to fix. I got a call bright and early on Monday morning from your wonderful and helpful admin staff and we scheduled a site visit for that afternoon.Josh showed up on the dot at our scheduled time, put on his shoe covers and mask, and we got down to the business of finding the best solution for our needs. Its rare to thoroughly enjoy an experience that will require you to write a big check at the end but Josh made it happen. He is knowledgeable, thorough, and can explain technical details without ever talking down to you.Because it would be a few days before the unit could be installed, Josh brought over a portable A/C unit and set it up so the tenants would have some respite from the heat. What an amazing service! And to top it off there was a schedule opening and with our approval Levi, Mike, and Nicole came a day early for the installation. I think they left the job site cleaner than they found it.We will only use MB Heating and Cooling and I will always recommend you. Thanks for all you do for your customers and your community!
I was very interested in having them come out and work on multiple projects, $~10k worth. They came out and looked and said theyd send quotes and this is now 2 months ago. Never got a quote, never got a follow up call, never got email responses, nothing. Not a way to conduct business.
My AC went out while I was gone all day. I called the 24 hour number. Zack called me early the next morning and we made an appointment for two hours later. He was on time and was able to diagnose and repair the unit within a few minutes. I highly recommend both Zack and MB.
The ac unit is amazing. However, getting the guys to actually tape up the duct work appropriately and come back is another story. I still have a huge hole in my duct work.. they been here twice. I think Im just giving up.
Very professional did wonderful inspection. The owner actually came to do the service. Cleaned our unit and fixed our problem. Gave us great advice and did a excellent job for us. Got us up and running in very little time. Thanks so much! Would highly recommend this company!😊
They are very friendly! I called them early in the morning because I was having an electrical issue. They diagnosed and fixed the problem swiftly!
Very manipulative and cunning service, technician I called tries to take your money. I called in because I needed to turn off my gas pipe from the fireplace. On the first day technician came he looked around the house and said that he couldnt find the pipe and that it was most likely in the crawlspace, but charged a $90 fee anyways. He couldve just told us that before he came in. He said that he will come the second day in order to go into the crawlspace and cap the pipe, an it will be an estimated $150 fee. He came in the second day and did the work, then he said the total labor charge is $220, which is 70 higher than he promised. We negotiated and he brought it down to $180. But then he told us in order to turn back on our water heater, we needed to charge him $60, which is ridiculous since that shouldve came with the whole service he gave us.dude left and we immediately told MB of the incident and they offered us to send out another technician to us, offered no apology. The latter technician finished the job quickly, though. Overall that experience just broke my heart to think that he tried to swindle my family.
I called three companies on a VERY hot Saturday in August. He was the only one that called back promptly. One was HOURS later, and the big name not at all. The problem was resolved in a timely manner and fee was VERY LOW. No extra fee for weekends, or after hours.
My AC was on the fritz and I called several companies for service repair, and M&B was the only place that answered in a timely manner. They not only came out in less than 24 hrs, but Zachary also identified the problem and gave honest, professional feedback. He was very polite and proficient. I highly recommend their service.
They were very fast, friendly, and professional. I called them after business hours. they had a technician call me and walk me through what to do until someone could get to my house. the repair was completed by the next day. I will be using them for any future HVAC issues. True professionals.
Benny, Levi and Shane were absolutely wonderful to work with. We had a bad experience on our first quote and called Benny for a second opinion. Not only did he explain what the process was, but tailored the exact appliance for the size of our house. They came in half the price with more options from the first bid. This is one of the most honest companies I have worked with without the sticker shock. BUYER BEWARE!!! MB was on time, prepared. No mess, trash or parts left after the install. I highly recommend this team. BRAVO!
This company is extremely professional. Levi and Shane were the best installers I have been around. They not only knew what they were doing but they were very clean. I would definitely use this company again. Thank you guys a definitely A+
Had a wonderful & professional experience from the calling to the time of service just 24hrs later!! Zachary who I believe came out was super polite, knew exactly what he was talking about very educated in his field & super friendly very much appreciated our conversation during his time looking at our furnace. Zach awnsered all questions, was quick to spot the issue and figure out a solution, definitely represented the company perfectly!! Compared to other companies by far M&B was the best!! Thank you M&B thank you Zach
Awsome service and fast. Complete install including duct work. 85 degree days installed in my attic not one complaint from these guys. Said a 2 day install done in 1.5 days. Highly recommended.
We absolutely love our system we bought thru MB Heating. I had a service call and Ethan was my tech. He was beyond fantastic. I have had problems with connecting to My evolution and had a few tech in the past. Ethan spent the time to get my system connected. And most important stay connected. We are very happy with him not only for that but the service he performed for our maintenance. We always recommend MB Heating the as well as there owner are fantastic.
Very poor communication, gentleman came out to review the work requested in an effort to generate an estimate. Took several phone calls, left messages, did not receive calls back, again called to check on the bid which I finally received 11 days after the fact to be quoted almost 2x the other estimate I received. I did not end up going with this company, poor communication, lack of respect for my time, and seemingly over priced when compared to local competitors.
I too recommend this company my furnace went out and i wasnt sure who to call so i started with MB Heating and Josh Stewart came out and went over my options, he was very personable and professional as he explained my options. I was able to get financing and replaced both heating/ac with a good price. The techs Devyn/Justin were very knowledgeable and explained all the work that was done and had me up and running in a timely fashion. THANKS AGAIN!
Great customer service, friendly office staff and knowledgable technicians.
I cannot say a bad thing about MB! They were on time and the estimate they gave us was exactly what we paid for! They installed a new furnace and AC in one day! The guys were very friendly, my kids were always trying to talk to them as well.Our contact Josh has always been helpful. And if there is a problem that I have, he goes above and beyond to make sure my house is taken care of!! I will always recommend MB!
Wonderful customer service from Tiffany! Jay and Steven did a great job replacing our water heater. Would recommend for all of your heating and cooling needs!
I would highly recommend them to anyone. Ethan was the one that came out and was awesome at explaining what was wrong. All I can say is thank you and you have a customer for life.
Best Heating and cooling place in town! Steve was great. Came out on Christmas eve in the middle of the night to save our Christmas. Was kind, courteous and professional. Highly recommended this place!
Zack was very helpful in diagnosing and fixing the issue with our AC unit. Definitely recommend!!
Back in 2017, my HVAC system went out. MB replaced my system in a day and I couldn’t have been more pleased. They were clean, quick, efficient and professional. Fast forward to 12/2020, I had them install a ductless system for my finished attic. I would highly recommend them to anyone who wants the job done right.
Service part was great, but the price on a relatively cheap-ish part to a Goodman furnace a bit steep. Never did get a statement that explained how the charges came up to what they were. $665 plus a $90 service fee to fix a part costing no more than $200 and was there no more than 4 hours total is pretty bad if you ask me. The important thing is it’s fixed, but I would probably shop around a little.
I met with Josh Stewart several times during he course of selecting and installation of a new AC system . He was professional and friendly, explained my options very well, worked with me on the best solution and oversaw the installation. The installers themselves were knowledgeable and professional. I would highly recommend MB.
Furnace went out the evening of Christmas Eve. Called the next morning and they had a tech at the house within a few hours. When we discovered the cost of repair would exceed the cost of a new furnace (multiple malfunctions)they had a sales rep at the house that same day. We had a new furnace installed that Monday morning. Great service and quality work !
Yet another great experience with MB! Weve been customers since we moved to Springfield 5 years ago and couldnt be happier with their sales and service. Zach was here yesterday for our annual furnace check. He was professional, knowledgeable, and beyond courteous. MB knows how to treat their customers, and its employees like Zach that keep us coming back!
The receptionist was so nice and got someone out to us as soon as possible, our heat went out with 6 kids and multiple reptiles in the house, she made sure we would get taken care of when we couldnt find anyone else to come. The man that came out and fixed it did a wonderful job and weve had no more issues
I hired them to come out and look at a leak inside the house and was told that the pipe simply needed insulated. The technician said the 34 year old AC unit needed new wiring and the fan cleaned out so I had them clean it out and replace the unit for 250$. The next day it stopped working. I also came down with CoVid, so I called them and explained the situation. I was told that they will follow up for free and bring out a temporary unit until my quarantine was over, and then they could take a look at the system. They brought out a unit that was very old, well used, and covered in painters tape and duct tape. Running it full blast the room often would not drop below 78. When they came to pick up the unit and look at the system several weeks later I was told that the Freon had leaked out from it being so old and they could fill it back up for 500$+ with no guarantee it wouldn’t just leak back out. I was then given a sales pitch to buy a new system from them. The kicker is a month later we received a bill for 90$ for them coming to pick up the unit and look at the system. When I called back, the manager, the same person who said they would take a look at it for free, told me that who ever told me they would visit for free had not looked at the notes and was wrong because the initial technician had stated that it was an old machine. I would not have had them come at all if I had know they would charge us especially since I had to get window units since the unit they gave us did not work.-Morale of the story I would not recommend. They did not stick to their word with billing.
First company Ive used for more than a single year of heating and cooling service. I was 0 for 5 prior to them. The pricing is reasonable. The service is top notch. The techs are wonderful and talk straight. And they actually CALLED ME to schedule my appointment before it was too hot or too cold in the season where I was forced to start my furnace without the burners being cleaned and inspected. Not that that had happened with some other big HVAC names in town or anything.
Our furnace went out in January and we have a 4 month old baby. The technician came the next day, he was helpful, honest and got everything fixed and the house warmed up the same day. I would highly recommend them.
Ethan the tech was terrific! Great service! If looking for a good service plan, look up MB Heating and Cooling
The entire team was attentive, patient, and helpful, from first phone call to the end of the project. The project manager, Josh Stewart, went above and beyond. The team was thorough in diagnosing the problem and finding the best solution.
Had difficulty getting hot air to the second floor for winter. Called MB and they were very professional thru the process. Scheduled work date easily and they repaired and replaced vents in order to resolve airflow issues. They also adjusted the fan power to make unit more efficient. Finally, they installed a humidifier to help with winter dryness. Very noticable results right away- second (and third!) floors get consistent warm air. Now, the house temperature is balanced and each room livable. Good quality air as well. Financing was quick and painless. Wells Fargo mobile is a servicable app. Definitely call MB if you live in or near Springfield IL.
Mike and his crew came and quickly determine what was wrong with my AC unit. It was the furnace. The previous HVAC company over sized everything and it was working too hard to move air. Mike and crew put in the right size unit in a few hours. His guy that connected the new furnace to the AC part is an artist in bending sheet metal.About two weeks later, the AC goes out again. Mike stopped what he was doing because he was curious what happened. It turned out a safety switch was tripped due to a stick blocking the the fan on the outside unit. Mike even showed me how to reset it if it happens again. Big plus, he didnt charge me for the visit.Hes now my HVAC guy for now on.
Levi & Nicole did a great job.
After running an air advice report for a few days, found out my house was no removing the stale air. So I ordered an ERV, to remove the co2(was at 1500ppm, EPA advice-500ppm). After installing the ERV, I spent a few weeks reading up on his to operate the ERV, and playing with the settings.I assumed my high levels of relative humidity were from the co2 not leaving my house, so I requested MB Heating double check the install. Was told it was installed correctly, however since it did not connect to the HVAC fan, I was not getting 100% out of the ERV.Running the HVAC fan 24/7 appears to be doing good work letting fresh air in and removing the carbon dioxide. I will be requesting MB Heating & Cooling to install their thermostat, so my fan does not run all day.
Everyone that I worked with at MB was very professional. They spent alot of time educating us before they left. They also came back months later to follow up and check the system in person. I highly recommend MB Heating and Cooling.
Great work at a reasonable cost.
Mb Heating has maintained my heating and air conditioner for many years. I have the service maintenance agreement. The twice a year maintenance has allowed me to avoid emergency calls on my air conditioner these many years. My one emergency call in the middle of winter on a very cold weekend with a small child in the home was quickly resolved. The repair technicians are on time, knowledgeable, and efficient. Highly recommend their work.
The solar division knew the system and explained it. They looked at site, determined the best system, and gave best price. Workers were well trained, very professional and answered any questions during installation process.The heating and ac division was also knowledgeable on what house upgrade to house to consider.All aspect of buying process was very pleasurable. Highly recommend them. The
Tiffany, Josh, Matt & Levy - totally professional job from start to finish and beyond. Good people, great work.Would recommend to anyone.
Great and very timely service!! Christian was excellent.
I am very happy with the repairs M&B has done for my mother and I.
Levi and devin were very professional and put up with my 2 barking dogs the whole time.
They service our electric generator each year. They do a good job.
MB Heating and Cooling now gets all my business. They are prompt and they quickly identify the problem. Last time I emailed a short video of a misbehaving furnace and Matt showed up almost immediately with the needed part in hand. They are the best.
They have always been prompt, professional and courteous in our dealings. We have had a service contract for several years and plan on continuing to do so.
The gentleman who came was very professional and checked everything. He took care to be sure all was right and we understood what may have happened. I was very pleased.
Bill went above and beyond to help us out with an electrical issue. He even saved us some money. Thank you! We will suggest MB Heating & Cooling and Electrical to everyone we know.
This company was wonderful to work with. Each of the technicians we worked with was polite and knowledgeable. The customer service people were very helpful and easy to work with. The problem was fixed and even though they had to come back a week later thru no fault of theirs we were completely satisfied with their work and would highly recommend them. We will definitely call them again with any other problems.
I have used them for my A/C and pool Heater Pump. Very fast response time and affordable. Didnt try to sell me something I did not need.
We just had our 23 year old central air and furnaces replaced in our home. Because of the size of our home we needed to replace our 2 systems, one for the upstairs and one for the main floor level. From start to finish, MB Heating & Cooling were great to work with. Josh S. helped us plan for the type of systems we needed and offered many suggestions, keeping cost and efficiency in mind. He was helpful in addressing all of our concerns and there was never any pressure to purchase anything. After answering all of our questions and concerns, we made a decision on the types of units we wanted. He scheduled it and arranged for two teams to make the installation. On our scheduled day, two teams of 2 men each arrived on time, introduced themselves and started right in to dismantle the old units and install the new ones. They did a great job, were very courteous, explained what they were doing as they went along, completed the job in one day, cleaned up everything when they were finished, gave us a tour of our new equipment and explained how everything worked. Before they left, they made sure we were satisfied with everything and that they had answered all of our questions or concerns. Now that we have had the new systems running for several weeks, we are more than pleased with them and how the entire process worked out. We highly recommend their services to anyone in need of HVAC work
MB Heating and Cooling have ALWAYS been quick to respond to all of our needs! They are kind, courteous, professional and very easy to work with. The entire staff is helpful from questions over the phone to explaining what repairs need to be done with minimal cost! I would recommend them for any job big or small!
I had a whole house generator installed in August 2019 by Bill, John and Simon. They showed up on time were professional, courteous, knowledgeable and did an outstanding job during the entire process. I also had a gas heater installed by a another staff person named John in September 2019 in which I was also very happy with the installation he provided. He also had the same qualities of performance. I would highly recommend this company.
These guys and girls will not try to rip you off.
We have been an MB Heating & Cooling costumer since they started their business. We especially like their service maintenance plan. It takes all the guess work out of scheduling all of our routine furnace, AC and generator services. In emergencies they respond immediately, We have purchased 3 furnaces, one heat pump and a whole house generator from MB Heating & Cooling. We highly recommend their service and products. They are the best company in our area!
Clearly explained what my heating issues were and exactly what needed replaced.
My repairman was knowledgeable, professional, prompt and courteous. I highly recommend MB!!
Devyn and Justin did great work. Arrived on time and finished early. They installed an entirely new HVAC heat pump unit in less than a day. They were professional, courteous and everything was kept clean.
Called and spoke with Erin in the office multiple times to get a copy of paperwork from past employment. Started corresponding with her as of 10/25/19 via phone and email. She asked for consent via email which was provided within 5 minutes. I got some lame excuse as to why it couldnt be sent not once but 3 times. Now I have been ghosted and no one will get back to me and it is 11/12/19. Very unprofessional and obviously no regard for time sensitive matters. Do not recommend if you want anything done quickly. Unhappy with their lack of communication. By IL law you only have 7 days from the first date requested to provide an employee or former employee with a copy of their personal information. It has been 18 days.
The people that make up MB Heating have done what most companies can only hope to achieve: theyve earned my trust and loyalty by delivering quality service and expert workmanship to every project theyve done for me.
We use MB for all of our HVAC, electric and plumbing needs. They’re very competitively priced, always knowledgeable and professional and best yet ALWAYS on time.
We have used M & B Heating & Cooling since they installed the heat and air on our new home in 2000. They are professional and knowledgeable of our systems. They have done an excellent and professional job of maintaining our systems since that time. We give M & B a rating of excellent for their services and professionalism.
We sold our home in Rochester, only to have the cleaning crew discover a leak in the ceiling of downstairs. Our realtor Kathy Garst contacted them and we went for over a week without hearing anything. Fortunately a neighbor had turned the water off for us the day it was discovered. After a couple of phone calls, we finally got the estimate from when the plumber had checked it the previous week. $500! They apologized for the delays but that doesnt help much when youre in FL and waiting to find out whats going on in IL. I found someone else who agreed to go and check the problem, and he did the repair a few days later for $205.The manager of the company did give me a call the day before the other party was to do the repairs and apologized, and offered the owner himself would go do the repair, but I already had someone else lined up.
Very pleased with MB . Had to have a Whirlpool bathtub replaced. Jay Sweeny did a fantastic job. Put in tub and did all the trim work. Would highly recommend MB and Jay is a sweetheart. Go Rockets!
We would absolutely recommend MB Heating & Cooling. They have serviced/yearly checked our generator since we installed it in the spring of 2016. Dale was an excellent serviceman and trained Simon well. Thank you Simon for your recent service.
While traveling overseas we had an emergency that one of our neighbors reported to us. We immediately contacted MB - and in short order they had successfully fixed the problem. We have appreciated reliable service from MB, and purchased a new furnace from them a couple of years ago as well. Without reservation we recommend these wonderful people to care for HVAC and plumbing needs!
As most, we are a very busy family. Mike was very diligent in working with us so that we could meet on a time that worked for all. Once we had a time, he was there quicker than expected, he got right in and fixed the issue. Mike was very strait forward. I highly recommend and give him five stars. He will be the first one I call on next time!
Thank, very prompt. Our new ac/furnace is great!, Great service A++++
MB was used by our general contractor (GC) for gas, water, and electrical work for a kitchen renovation. All work was done by unsupervised techs. We don’t expect perfection, but expect a reasonable level of competency, honesty, and professionalism.GAS: As the MB tech was finishing up his last work day he announced we would be w/o hot water because the copper line from the steel main to the hot water tank broke and he was not allowed to install or reattach copper. He then told us of a home where the gas company condemned it because they were using copper. The gas company is responsible only for the lines up to, and the meter itself, and has no power to inspect or dictate what’s inside your home. And the state-licensed home inspector we hired before purchase saw no issue with copper, which is fairly common in older homes for appliance connections, though not the first choice.The MB tech indicated it broke while installing a valve because it was bad and not anything he did, so the “repair” was not part of the renovation. Copper can deteriorate over time, but usually as a pinhole leak, and breaks occur due to extreme or repeated bending, and does not rip or shear apart under normal handling as he indicated. The integrity of the line where it “broke” appeared solid, and we noticed fresh tool marks all around it. He stated he didn’t have the “proper” line MB uses (I believe flex CSST). Apparently, his office suggested he go to the local hardware store for it, as I overheard him on the phone state they didn’t have it, although he made no call other than to his office. He also quoted $588, which was “worst case” whatever that means.The same tech was here twice before, to include inspecting the system to determine what was needed, and could have brought the copper subject up any time, allowing us time to research and make an informed decision. The wife wanted hot water ASAP and due to few plumbers in our area, the 20 ft line was replaced the next day by MB in about an hour. So on top of being inconvenienced we were charged $588 to replace a 20 ft line, including a trip charge that was unnecessary.WATER: The MB tech installed a water line from under the kitchen sink to the refrigerator, running it under the floor. The holes were notably larger than the line itself, and he filled in the gaps with plumbers’ putty, leaving them as “finished,” including a putty-filled hole in our new floor in plain sight, on the outside back corner of our 36”-wide fridge, vs. behind it. Later we realized the kitchen faucet lines were crossed so that hot water runs with the handle in the position labeled “Cold,” and vice-versa. And despite plenty of room under the double sink, he installed the water lines in a way that left no free room for the up and down movement of the weight used to “auto” retract the pull-out sprayer for the faucet.ELECTRIC: After the 2 MB techs stated they were done and left, they were called back due to no power to the garbage disposal. Later we discovered a puck light over the sink didn’t work. About 12 days later the senior of the 2 techs returned to get it working, stating it was due to the “Newbie” although it doesn’t explain why neither checked their work before leaving. A couple days later we noticed that particular puck and the attached ribbon LEDs over the left side of the counter flicker. Also, they installed a box for a ceiling light, but did not leave the screws to attach a light. These particular machine screws come with the electrical boxes, not the light fixtures.An MB rep did respond after our review, but the message he left sounded tailored more for a difficult customer with unreasonable expectations, rather than one taking ownership, as also reflected in his online response to our review that we indicated to the GC that we were “happy” with the work. But that conversation encompassed the cabinets, counter, and backsplash completed by others, not the bulk of utility-related work completed later on by MB. And frankly, we don’t want anyone from MB inside our home again.
Needed to have a water heater repaired. The nice service man said the bill would be $645.00 to repair. I paid the 80.00 service call charge and told him no thanks. I went to the plumbing supply store and bought the parts for $50.11.... I watched a quick video on you tube and fixed it in 20 minutes. Why the outrageous charge for the repair? Will not do business with a company that gouges their customers!
Rob did a good job explaining what would keep my system running efficiently. He seemed to do a thorough inspection. I appreciate the suggestions he made.
From the receptionist, salesman, installation men, everyone is helpful and terrific! I have used this company two times before to install a system and have been pleased each time.
Repair person was very knowledgeable. Because the problem appeared to be in an unusual component, he took extra steps in testing and consulting with tech support. He was on time, worked both inside and out during inclement weather and called to follow up.
MB is always great about coming right out and doing emergency work. Really good about scheduling for regular service too. highly recommend.
Tommy was prompt, friendly and informative. He came at 10pm to fix my furnace and was able to quickly resolve our issue. Temps are -8 right now! Definitely adding MB Heating & Cooling to my contacts. Thank you so much!
Doug, Chris, and Simon did a great job restoring our commercial 8 Ton air conditioner. They replaced our compressor and recharged our system without problem. Dougs level of professionalism and knowledge is the reason we will be calling them with our future problems.
Larry serviced our heater today. He’s very friendly & helpful. Thank you!Jay & Jacob installed a kitchen faucet, 2 bathroom sink faucets, & shower head, faucet & drain today. Jay has been working with me to get an estimate & appropriate fixtures. They had the extra parts with them. They both explained the options on the replacements as we went along. I very much appreciated their honesty & friendliness with their service! Both Jay & Jacob are very professional & polite. Thank you very much!
Rob is excellent--very professional and efficient in his work. Did a great job explaining the problems I was having with my air conditioning--and was able to fix the problem in a short time period. Definitely would recommend Rob and M&B Heating and Cooling!!
They have always done me right. I get quick and knowledgeable service. Jim is my go to guy but Ive worked with another tech that was very good too.
Devyn E. and Justin F. did excellent, professional work in replacing old furnace with new.Justin F. and Devyn E. did excellent, professional work in replacing old air conditioner with new.
When our furnace quit working in the middle of winter M&B came out immediately. They are always there ready to help and make sure we are satisfied.
Great customer service and installation. Angie is hands down the nicest person I’ve ever had give me an estimate on work. She was super helpful through two different jobs they did for me and stayed in constant contact until all the work was completed. They were very well priced as well. I got 3 estimates for replacing my AC and they were the clear choice. Very friendly installers as well. They are the only company I will ever have do work for me again.
Everyone I spoke with was very courteous and professional. Jay was super friendly and helpful as well as very honest with his recommendations. I would definitely use them again!
Thank you for sending Jim B for our Fall furnace clean and check. He was very professional and answered all of our questions. My husband was impressed that he wore the booties upon entering our home. Now we are assured our furnace will be working at its most efficient level as cooler weather approaches. Highly recommend MB Heating & Cooling for any HVAC needs!
The workers, Christian and Mike, were very professional, neat, clean and courteous. After install, they explained the system to and made sure it was in perfect working order. I was extremely pleased with this company, the salesperson Matt and the installers. I would certainly recommend MB to others.
Roman was an excellent tech. He saved my system from having to be replaced totally with a thorough inspection and maintenance. I would recommend Roman and MB Heating and Cooling to anyone in the area.
Excellent work 👍
I am very pleased with the installation of my new water heater.
Service was very professional. I had a complete heat pump system installed. They came in the morning and stayed until the system was fully up and running. They cleaned up after themselves and were very polite. Would recommend them to anyone needing maintenance or a new system installed.
The team was professional, efficient, and did a great job of explaining everything to me. They came in for the install and didnt leave until our heat was back on. The quickness was much appreciated with our heat going out in December!
I bought an older home. It has had multiple issues. MB has taken care of my heating and cooling issues, plumbing and electric. Every staff person I have worked with has been very knowledgeable and thorough and friendly. Also, when the “surprises” occurred on nights or weekends... they were there. We bought one of their service plans and have been extremely satisfied. All around they are great!
Rob was very professional from the minute he arrived to service our air conditioner. He explained every thing very well and was very thorough on his work. Rob was very patient with my questions and answered everything.. I feel very confident with the work he performed. I very much recommend this company and the service plan that they offer.
They are well qualified for all your needs. They installed our solar system. They are well trained on it. They took care of all paper with utility company plus made your all tax papers are done.
Excellent service! AC went out on the hottest day of the year (the unit was 40+ years old so it had a good life) at 5:15 in the evening. MB immediately sent a tech who tried to get it to life again and when that didnt work, Angie came out with a portable AC and stayed to quote products and set up installation times until 9pm. The portable AC was an amazing benefit and the fast, friendly service was also outstanding. There have also been two follow-up visits and many follow-up calls to make sure everything is working properly. All this for a very reasonable price. Highly recommended.
Prompt response and appointment. Service tech was knowledgeable, efficient, and answered all our questions. good service as always!
MB Heating & Cooling has always provided great service. Courteous & dependable. Dale was great, prompt and knowledgeable. We have come to expect and appreciate the high level of professionalism and excellence from all our interactions. We highly recommend MB Heating & Cooling.
$90 service fee to show up.Supposed to Quote price before doing any work.Problem fixed while checking electric out.Half hour tops.$90 minimum charge.$180 for half hour testing.Explanation...We dont charge by the hour we are a flat rate company.Didnt hear that in the original call.