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MJS Mechanical Services, Inc.
5509 Louetta Rd suite a, Spring, TX 77379, United States
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MJS Mechanical Services, Inc.

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Ri
Review №1

Update: the owner of MJS called me back the following morning to follow up with me. After discussing the previous day’s events, he apologized and rectified the situation. Customer service is extremely important and MJS did their part to make this situation right.My A/C started blowing hot air a few nights ago. I placed a service request with AHS (the warranty service that was included when we bought the house) to have someone come out and check the unit. A friendly tech from MJS Mechanical Service came out 2 days later and checked my outside unit. After explaining to me that my condenser was shot, he gave me 2 repair options. The first option was to replace the outside condensing unit. The 2nd option was to replace the outside condensing unit and the indoor evaporator coil. After leaving me the 2 quotes and discussing the options with my wife, I called my normal non home warranty A/C company to come out, check the unit, and give me an additional quote. Thankfully, my normal A/C guy that came out found a burned up wire and a capacitor. He repaired the wire, replaced the capacitor, and left me with a nice, cool house. I was very thankful that it was actually just a burned up capacitor and not the other stuff.

He
Review №2

MJS Mechanical Services came out in a timely manner to replace our entire AC unit which was around 12 years old, and had a very bad Freon leak. We didnt obtain any of the workers names, but they were very professional and did the job without any hassles. Within a couple of hours, we had the AC running! I HIGHLY recommend this company!! And as with any professional business, they cleaned up and did a very fine job! Thank you, MJS!!

La
Review №3

*Highly Recommend* We wont use anyone else, period. Theyve come out on a couple of occasions and I couldnt be happier with their ethic and their workmanship. They always explain the actual problem so I can understand, and give me options so I can stay within my budget.

Pa
Review №4

Wade was very professional, felt fair pricing, and has done EVERYTHING he said he would do, and WHEN (recently have worked with a lot of contractors and this was very important to me) he said he would do it. I highly recommend this company!

Je
Review №5

Scammers. Charged over $500 to install a simple float switch. Fortunately, my home warranty company covered everything else.

Ca
Review №6

Justin and his technicians got to our house same day, diagnosed our problem, trouble shooted with us, and then installed a new AC the same day. In the hot houston rain. They were fast, professional, and reasonably priced.

Ju
Review №7

Great service and see less with home warranty claim

Ra
Review №8

I would highly recommend MJS for your a/c repairs. The owner really handled our issue with first class service and earned a new customer for life. I greatly appreciate companies that take the extra steps to do a good job for their customers and earn my trust. Do yourself a favor and give them a chance. If you have any issues they will work hard to correct the problem and make sure you are happy with their work.

Co
Review №9

Wade was extremely helpful and I never felt any pressure to make a decision. He explained all of our options and offered different financial options. We kept having issues with both of our systems and each time I called him he was always available and ready to help. Ultimately after the last issue we pulled the trigger and 2 days later his guys were there to pull out and replace everything. They made quick work of it and the system looks great. I appreciate the honesty and helpfulness he provided.-Cody

L
Review №10

I got them through One Guard Home Warranty. My heater was not working, they called me same day and we book an appointment for next day. Unfortunately I had to take my kids to the Dr last minute and was during the service time provided (8 am - 12 pm), left a message super early, they retuned the call while we were at the Drs, so we re-schedule, but the Dr’s appointment was on time (I know!), and I was able to make it home much earlier that expected, I contacted them on my way to try my luck and maybe just maybe I could get the service person to still accommodate us, as it was Friday and the next appointment was until Monday (expecting cold weekend and no heater), they were amazing they got us in! and the problem was resolved super fast.I’m impressed! Great Company!

Jo
Review №11

MJS replaced an AC unit. This was the first time I had used their services. I found the employees are top notch, very knowledgeable, and professional and their finished work was excellent. I very highly recommend them. MJS is an excellent company to call for repair/replace AC issues.

Va
Review №12

AHS assigned this company to me. They were prompt regarding their arrival. Once Jason arrived he did not have a MASK on as he walked into my home,, i guess the company doesnt have a COVID-19 policy.. He act as if he did want to service me. He came in asking me what was wrong.Telling me what the warranty company does not cover.He replaced my thermostat in which he said was junk(Nest Thermostat E) with some Honeywell T-4, but he was taking my junk thermostat with him. Maybe I wasnt the customer he wanted to service. AHS has called MJS several times but no return call. He even put the incorrect dated on the service receipt 09/30/2020

Mi
Review №13

I called MJS on a Saturday morning around 8am because my AC was not cooling. Wade returned my call and setup a service window between 12noon and 5pm. Wade arrived @ 12:05pm! He quickly diagnosed my issue as a freon leak in the evaporation coil, which is located in my attic. After discussing my options, I decided to replace the coil. His team had other jobs to complete but arrived later that evening around 7pm and work diligently and professionally to complete the work. (The 3 man team worked until 11pm!)I highly recommend MJS Mechanical Services for your AC needs.

Ca
Review №14

We were blazing hot when our AC went out! Thank you MJS for coming out on Sunday family day to replace our unit!!!Everyone was professional and respectful. I love that this is a Houston based family company!!!!!

To
Review №15

MJS was assigned to us through American Home Shield and what a great experience MJS was (not so much with AHS).Our AC went out on a Monday evening. MJS was scheduled for a time window on Tuesday, in which they kept their word.Wade walked me through the process to f what was wrong and what could be done. One thing led to another and I had a new unit installed by Tuesday evening.Wade and his team were a pleasure to deal with and I highly recommend. They are good people.

Ra
Review №16

Wade and MJS Mechanical have been servicing our HVAC system for years, but they still continue to improve their service delivery. We had to have our coil and A/C inside system replaced and they were as polite, professional, thorough, and timely as always. The team who was here kept us informed of what they were doing, protected our furnishings through every step of the process, and were completely committed to doing things right and well.

Ni
Review №17

I was thrilled with the quick and professional services. My upstairs have never been so cool in the 27 years I have been at this home. Thank you Wade and team.

Sh
Review №18

Wade was amazing,; and saved me money. The day I called Wade about my AC not working, he came over that evening to look at the system. He was very professional, and was able to answered all my questions. Within three days he and his men come to change out my old units. Wade was very kind and Knowledgeable of all that needed to get done. They were very efficient and did an Excellent job. I will Definitely use this company again if I had any issues with my AC or my furnace. I would highly recommend MJS Mechanical Services.

Ki
Review №19

I love this company! They have come to my rescue more than once.

Kr
Review №20

Very responsive, on time and honest. Thank you for handling this issue with ease!!

El
Review №21

Amazing customer service. Highly recommend. I called this morning and Wade already fixed my problem and my AC is up and running.

Ro
Review №22

Nate accessed the situation and fixed it on the spot. Clean cut, professional and polite. Cant ask more then that.

Do
Review №23

AHS Claim. Very Prompt response, but the next day heater was not working again. Sent Larry out and he diagnosed the problem and ordered the part. Issue resolved and all is wonderful. Thanks Larry for following through.

Am
Review №24

Wade came out to my home after filing a claim with American Home Shield. He was amazing! He was able to find the issue and fix it quickly. Was super informative and walked me through other potential issues to keep an eye out for and helped me get to know my A/C system in our new home. Would definitely recommend Wade with MJS even to friends that do not have an American Home Shield warranty.

Ly
Review №25

Polite. Quick response. Knowledgeable. Made a hot situation as pleasant as possible. Beat all the competitors prices and scheduling. Had options for replacement. Highly recommend!!!!!

Re
Review №26

Jason is very professional and responsive. He figured out the problem at the first glance. I am very impressed by his knowledge and service!

ra
Review №27

MJS saved us again! On Tuesday afternoon our AC started shorting after a power surge, I called the company I had used for years, MJS, Talked to Wade Anderson about our problem he said can be there in about 30 minutes. He arrived started to check our system found out we burned out a capacitor he replaced it and we were cooled again I am so relieved & grateful to have a company i can depend on. Everybody at MJS has always been professional and dedicated to solve our a/c problems over the years. I highly recommend MJS to anyone that needs a/c servicesGrateful customer randy hall

Jo
Review №28

I had a severe A/C issue, Wade at MJS mechanical went above and beyond the call of duty, he completely reviewed our system found the issues and recommended the proper fix for the issues, we are very pleased with the outcome. his crew was very efficient and cordial, they worked all day inside a very hot attic, without complain and made sure that both units were installed correctly, redirected the air flow so that we could have the best output of air. We are would recommend their services any time.

ch
Review №29

Great service and expertise. These people know what they are doing. We had several other AC people bid on our job for thousands of dollars more. Very satisfied with Wade and his crew. Thanks again for a great job Wade.

Wa
Review №30

A technician (Jason Williams) came out to inspect our duct work for our home warranty. He was very unprofessional and seemed as though he did not want to be here. He spent a few minutes in our attic to do his inspection. We had to encourage him to take a single photo for his report. We had to provide him with photos that we took of the damage inside our duct work. We got a message back from our warranty company saying that the inspection showed no mechanical damage. He literally did nothing while he was here. He was a lazy employee who made us not receive coverage from our warranty. Plus it cost $75 for him come. Very frustrating.

Pa
Review №31

Guys were friendly and worked quickly to repair the problem and get us up and running again. Much appreciated!

Br
Review №32

Matt was ✨AWESOME!! ✨. I would HIGHLY RECOMMEND this company and it’s staff to anyone!!! I am an RN so I’m pretty picky about my services on things.....Matt took pictures and thoroughly explained what was wrong, what he was going to do and the price. 5 STARS ALL THE WAY!!!

Ka
Review №33

We have always had great experience with MJS! Excellent work, fair prices and knowledgeable technicians. MJS is the only company we call when we have an A/C problem!

Ca
Review №34

There isn’t a nicer man on the planet than Wade. My elderly mom had an after hours emergency when my A/C went out in the middle of the TX heat on the weekend and I called in desperation hoping someone would answer and Wade did. Not only did he go out of his way but he went out to help my mom that evening and then had his crew install a new unit the next morning which was a Sunday. My house is old and the unit was more than 20 years old but I had American Home Shield and had used MJS a couple of times and felt like I could truly trust them. It’s hard owning a home as a single woman with no experience and you never want to get taken advantage of stuff for your house. I couldn’t have asked for a better experience with MJS and will only use them going forward. Wade is a wonderful man and deserves a raise! Everything was up and running smoothly in no time and I thank them very much!! 😊

Dh
Review №35

Unprofessional and rude, one of the technician came to our property which was covered by home warranty. He was late to the appointment, and not properly equipped. He was constantly smoking during the visit. After his quick 2 minute inspection he first bad mouthed the home warranty company, which was surprising that these companies pay them and they earn regular business from them. Then he started complaining about HVAC unit and kept on ranting about why am I using 10 year old unit. HE left cigarette butts inside and outside unit.

Ba
Review №36

MJS came to my house to repair my furnace. Scheduled time was 4:00p.m. and Jason showed up 5 minutes early. In less than an hour he had diagnosed and fixed the problem. Wade and his guys have always been on time and have done great work. I recommend mjs to anyone.

Ol
Review №37

MJS saved me again! Why do ACs always misbehave on weekends & holidays? So Saturday night my AC started shorting, I called the company i had used years prior, MJS, & Sunday morning a technician with freon arrived & did a full evaluation (its an old house). I was cool by Sunday afternoon & the parts for my old system were ordered & the technician returned Monday to improve & even replace the OLD draining pan. In laymans terms had a leak, a blockage & a hole in the pan & needed a boost of freon ;) All were fixed, I can literally see my electricity usage in July falling below that of the last 6 months. I am so relieved & grateful to have a company i can depend on.

Am
Review №38

Wade has consistently been our go-to when it comes to A/C repairs. He is honest, dependable and goes above and beyond when it comes to repairs. When other companies have misdiagnosed or misled us, we have always regretted not calling MJS first!

Ke
Review №39

Absolutely fantastic company. Quick response with great service, thanks alot Wade I truly appreciate it.

Jo
Review №40

Fantastic service. On time and when a problem arose with the job, MJS was responsive and quick to remedy the situation. I would highly recommend their services and will be using them again in the future.

Jo
Review №41

Made a service via AHS. Dispatched to MJS. Wade promptly called me next morning and came out that afternoon. Determined AHS was not best solution for broken compressor. Applied AHS credit to cost of new unit. Installers came out following morning and completed install in 90 minutes. Great work, professional and in this heat, VERY TIMELY!

Ch
Review №42

We had Justin come out and look at one of our units. he was very honest about what we needed, and how long we could go with our current outside unit. He was very knowledgeable, and didnt try to upsale us on another unit. I would ask for Justin everytime

Ki
Review №43

I would like to Retract my previous BAD review on Wade and MJS. Now that the facts have been gathered, the fault falls on my home warranty - AHS and their failure to follow up with me and give the authorization to MJS to repair my A/C unit. Wade went the extra mile and spent lots of time on the phone with AHS to get me approved for a new compressor instead of a rebuilt. I have had several follow up calls with Wade and he and MJS are very well the top of their class for professional and promptness in the A/C business. We also discovered that MJS phone system needed a little update and they have done so. I will leave my previous review below just as a reference. I am one HAPPY COLD A/C Customer, thankks to MJS.What does a customer need to do other than leave a voicemail, multiple times and they do not call you back? I am using them through AHS and they sent Wade out to diagnose the problem and it feels like since they couldn’t up sell me on a new unit because the one I have is only maybe 6 year’s old and the compressor went out, I have been without A/C for 9 days. I’m guessing if someone wanted to pay them money they still might not answer?

Le
Review №44

Responded quickly on a weekend, very friendly, and knowledgeable. Got it all fixed promptly

Ma
Review №45

I was so pleased with there professionalism and they do not gouge you. They really care about people!

Ni
Review №46

Wayne found parts for my outdated heater, he went over every detail and quoted a very competitive price on parts and labor . . I chose Wayne to do my repair & replacement over others and gladly give him 5 Star rating!! I highly recommend him to others . . he is honest and direct, no upsells, his work was excellent.

Ju
Review №47

Wow, they were kind and fast and saved me a ton of money over another quote from another company!

Br
Review №48

Larry has been great from day 1. We have nothing but positive things to say about his service!

Ja
Review №49

MJS CAME OUT TO MY HOME ABOUT SIX WEEKS AGO FOR AN AC REPAIR. THE TECH SAID HE NEEDED A PART AND WOULD BE BACK. NEVER CAME BACK. IVE CALLED SIX TIMES AND THE OFFICE SAYS WE WILL CALL BACK TODAY WITH A TIME, BUT NEVER CALL BACK.

Pa
Review №50

They were sent by American Home Shielf to fix our A/C. They didnt have the part to fix it right away but gave us a temporary fix and returned the following day with the part. The tech was in and out in about 15 minutes and its been running well ever since.

Jo
Review №51

Always a great experience with MJS Mechanical. Go the extra mile to listen and address the repair.

Ma
Review №52

They are not really servicing or inspecting your ac  unit.  I had Reliant Energy do an inspection and they found many connections, plenum connections to the main unit that were leaking this should have been caught during their maintenance or inspection of the units. I did try to speak to Wayne he did not want to listen to what I had to say I would not do business with this company as far as Im concerned they are criminals they are not doing the work as stated. He became extremely defensive when I asked him why this was not caught during the inspections. I requested he send out a technician and fix these issues that they missed and he wanted to charge me a service call. This is the same individual that supposedly gave me a military discount then re-added it back into the invoice at the bottom and thought I would not notice. I told her I received a military discount from this vendor and she informed me that no he ripped me off. To me theres a whole lot of wrong here and I have all the evidence to prove it.Taking advantage of somebody who is visually disabled should not be in business

Ki
Review №53

Jason was totally professional and answered questions over and above.

Ro
Review №54

WOW! Wade changed his schedule to come check my ac unit. He was informative, and professional.

Mi
Review №55

Sure would be nice if we could get a CALL BACK...two days and two voicemails...

Re
Review №56

Miguel was a blessing I called him at the last minute and he made time to come by my house and fixed my unit. Miguel you are awesome.

Mi
Review №57

Great service and experience up front, but have left several texts and voice mails trying to schedule a service call, and have had no calls returned as of yet.

Pa
Review №58

Upstairs wall unit started smoking on Monday night 10/9, so called AHS home warranty for AC issue the next morning. MJS was very prompt to call and come out on Aug 11th. Tech came and cycled the unit, said compressor seemed to be heating up and when he turned it on and off he stated the compressor was taking longer than he thought it should to turn back on. Since the unit is in the wall and he didnt know much about these types of ac units he said he would take my word on the smoking issue and did not need to inspect further. He was going to request for the unit to be replaced, and I should have an answer the next morning to what AHS response is. Next day no call from MJS, so I called after lunch and left a message to check on update. Following day still no return phone call, so I called again and left a message. After 7pm Called AHS warranty to see if they had an update, was told MJS had never responded back since the service request AHS issued, and they couldnt go further till MJS turned in their diagnosis. Explained the situation to AHS that they had already come on the 11th and that after looking at reviews show they have a history of not following up. We were supposed to have floors put in upstairs that day and postponed the install because of the ac repair and that I didnt care how long its going to take but I just needed a time frame so I could schedule everything accordingly with the flooring company. She called MJS and of course no answer, so she left a voicemail stating she needs the diagnosis asap, no later than Monday the 16th and told them her concern for bad reviews for not responding to calls. Well today the 16th no call, so I call MJS and finally someone answers. Ask him whats the update on the status and says there is no need for an update since nothing is wrong. Was told, his report shows the tech came and everything was fine and nothing wrong with the unit, and I should call AHS and request someone else come out if I want a second opinion. So even if that were the case why could they answer or return my call earlier? If this was their petty passive aggressive response for me calling AHS to get answers since they wouldnt respond, then even more reason for people not to do business with them.P.S. in the hour and half since talking to MJS and waiting on hold with AHS warranty while I write this, I turned the AC and the top 1/4 of the coils and bottom row have already froze over. So I am glad their diagnosis shows the unit working properly

Sh
Review №59

Wade was honest and straight to the point, I highly recommend his company.

Ja
Review №60

Top notch service!!

Me
Review №61

Trying to schedule anything with these people is a nightmare. Return a phone call! Show up when you say you will! If I could leave a zero I would.

ta
Review №62

Air working

Ja
Review №63

MJS is a fantastic company!

Information
12 Photos
63 Comments
4.4 Rating
  • Address:5509 Louetta Rd suite a, Spring, TX 77379, United States
  • Site:http://mjsmechanicalservice.com/
  • Phone:+1 281-379-2657
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:8am–7pm
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