Yancey first came out on Monday and did a thorough job cleaning both units and detected a faulty compressor. He ordered the partGary picked up the part and installed it this afternoon. He was extremely good with his work, timely and very polite. Both men are excellent representatives of Northpoint A/C.

Fernando came to check the AC units due to a water stain on my ceiling. They responded quickly and were very helpful as always. They have serviced our AC/heaters for a long time and have always found a way to fix our units rather than replacing at the first sign of trouble. They are knowledgeable and reasonable. They responded within an hour even though it was the end of the day.

North Point has been maintaining our AC/Heat for several years now. Theyre always on time, professional, friendly, and charge reasonable rates. I prefer locally owned business and highly recommend North Point.

North Point is very responsive - I was able to reach out to them through Googles Business Chat late on a Friday night and got a response. By Saturday morning I had someone coming out to assist with the AC unit issue and they were great.Would recommend 👍👍

Jason Hunt and crew with North Point Air Conditioning and Heating installed two new air conditioning systems at my residence. I had a loud 17 year old 5 ton that never really cooled down both floors evenly. Im very pleased with my purchase, because the quality of the work provided. They paid attention to detail.

Love this company & the people who work hard to keep us cool. Professional and honest. They worked within our budget at Anderson Baptist Church...& Yancy even fixed a broken gate for us (that had nothing to do with our A/C!) Above & beyond.

The response & service from this company was so good I opened a Google account just so I could give them 5 stars.Great service, great attitude, very knowledgeable & very reasonable pricing.

North Point has replaced units at different houses for me and come out for service as well. Every time they are professional, helpful and always quick to respond. Thankful for this company the the great service they provide!

Great service! AC went out and it was 100 degrees outside. Showed up in minutes and replaced the blower (the motor had fried) in a couple of hours. Thanks!

Our AC wasn’t performing well so North Point was recommended to us. They did not disappoint! Glen drove out himself, put some Freon in it and had us cooling again in less than 30 min! We will definitely use them when we finally get around to getting a new one.

Very informative. He answered all my concerns. Very nice kids.

As always, North Point Air Conditioning and Heating did a phenomenal job for Gods Garage. Their prices cant be beat, customer service is amazing. Would highly recommend!

My AC went out on a Sunday at 6pm. I call north point and left a message thinking they would call me back Monday. Fernando called me back in less then 5 mins. I have their Maintenance program for the last couple years. Fernando informed me that because of the Maintenance program I get a service call discount even on the weekend. He was her around 7pm and my AC was working in about 30 mins. Well done and thank you be your quick and professional response.Mike

Technician was courteous and safe, masking as he entered my home. Maint checks were thorough, with tech telling me everything he found. Will use North Point for all my needs.

We love using North Point AC & Heat for new installs, service calls and preventative maintenance. Friendly and Honest team who give GREAT customer service. Been using this company for the last 5 years. We use this for our business and for residential service.

Northpoint provides excellent service! They are very responsive and great to work with. We have been using them for both our air conditioning and heating needs for 25 years and would highly recommend them!!

Both Anthony and Fernando were very nice and professional. Anthony had us up and running in no time.

Ezekiel was very informative and answered all of our questions with a smile! Hes great and really knows his stuff. Thanks Ezekiel!!

Ezequiel performed the service today. He was polite, professional, and efficient. He began by explaining what he was going to do. All went well and were happy with the visit.

Service was quick and the young men were very professional and friendly.

I have used North Point for the past several years for both my personal and rental property. These guys are the best! Friendly, reliable, honest and provide quality work at a reasonable price. I wouldn’t call anyone else to service my a/c and heating!

North Point replaced my evaporator coil and did a great job at a very reasonable rate. I will definitely be calling them again if I have any HVAC issues in the future.

Wonderful crew, professional people, and extremely knowledgeable. Very helpful.

Northpoint completed an A.C. install quickly and professionally. I have used them before on an install and will continue to use them in the future. I highly recommend them.

Ezekiel found the issue with our AC and made the necessary repairs so we are up and running. It is a pleasure to work with him. We appreciate North Point Air for their prompt attention to our issue.

Great customer service. Hard to find quality companies anymore and they are the ones I recommend.

Northpoint called me back after the service to follow up and make sure I was happy. very satisfied.

I called Northpoint Air along with multiple other Air Conditioning Contractors to come out and give me quotes on a complete new system for my home. Northpoint Air was professional, friendly and knowledgeable about the products they offer along with the various ways that would best keep my home comfortable in all the seasons. I feel as if they did not try and up sale me on anything, at times even made a recommendation for a more cost friendly options. I can not say the same about the other contractors that came out. Northpoint Air was the most affordable, with reputable equipment. I can not speak highly enough about their service technicians. They were on time as they stated and installed the equipment quickly. I highly recommend this company.

They diagnosed our system and repaired it in a very timely and professional manor. I would highly recommend this company and their employees.

Excellent service from Ezequiel. He was right on time and had the skills to get us cooling off in 30 minutes!

Both gentlemen were polite, professional and knowledgeable! I highly recommend this company!

Great job! Very professional! Came out quickly!

Fernando did a great job. He explained what need to be fixed and was professional. Nice work Fernando!

My A/C unit was dripping water into the secondary drip pan. This is usually because of a blocked drainage line, and the blockage needs to be blown out. In my unit the configuration was such that there was no way to put any pressure on the line without cutting the PVC in two places to isolate the pressure in the drain pipe. Ezekiel diagnosed the problem quickly, and took care of the problem, cutting the pipes, blowing out the blockage, resealing the pipes, vacuuming the standing water in the drain pan, and closing the unit. My service call to North Point A/C was just yesterday afternoon, so they came by and fixed my problem in less than 24 hours.

Great service!!! Been using North Point for years

Professional prompt service, my AC went out during the early morning hours, Yancy made sure an appointment was scheduled, warranty was done and he tracked down replacement parts. Trey arrived on time, very respectful and made our comfort his priority, he found the issue, replaced the parts and made sure my unit was running at peak performance. Great experience as always.

Yancy was efficient in his diagnosis and quickly remedied the problem!

Professional workers fast friendly

Very professional tech. He was prompt and the company even texted me when he was on the way. Pricing is $$.

He was just fine.

Very professional and fast!

We called Northshore air and heating to fix a heater that went out. Because our unit was 18 years old, Northshore gave us several options including complete replacement of both ac and heating. The price was attractive since it included replacing our duct work which was not up to current code. They were very professional and did a good job. The furnace works great and waiting for summer to test out our new 2 speed ac.

Replaced a CB under warranty.

North Point was so dependable and in the last few years its been really bad. I think the technicians guess at the problems and they dont fix them. They always wind up coming out again and again. What happened? The old North Point was so great, but not anymore.

Excellent work

My husband and I just moved to Texas from PA., six months after we bought our house our air conditioning unit began to leak refrigerant due to a hole in the coil. Being new to the area we did not know who to call, we found this family owned business in Spring, Texas and gave them a call. The owners son Glenn came to our residence that evening, identified the problem, took the time to explain to us what the problem was and gave us an estimate on a new unit. We agreed to have a new unit installed, the installation team arrived the next day and installed our new unit and did a thorough job cleaning up the area after installation. We are very pleased with the new unit and even noticed the humidity in the home is lower and our electric bill has dropped. Very professional company and they have earned a lifelong customer.

NorthPoint air is the go to company if you want honest, professional HVAC work done. They service my home as well as my mothers and sons houses. They are quick in response and very professional. They have done air conditioning work as well as fire place work for us and we have all been extremely pleased with their work. Its nice to know there is an honest caring company still out there!!!

We have always had a very positive experience with North Point! They go out of their way to explain the problem and minimize any extra expense. They are a family owned business that treats people with honesty and respect. I have used them on several occasions and always had great success! Would recommend them to anybody.

This place is amazing and i will refer everyone of my friends to use this company. Great service and very knowledgeable about what they do. Thank you North Point Air Conditioning & Heating...

Very dishonest technician that charged an excessive amount for Freon that was not needed. You have to watch these guys closely or they will overcharge you. Need to stand right at your outside unit and watch them do the pressure check or one of their workers (Trey?) will tell you the unit is crazy low on Freon and charge you an insane amount to charge it. Anyone can come to your house, do a pressure test and then ask you to pay a high amount for Freon. That doesnt mean the problem is fixed. I got a lazy tech. that didnt want to work in the summer heat. Fortunately, my neighbor recommended another company that was able to fix the problem.

Our family has been a customer of North Point for going on 40 years---they are a family run business serving the area since the late 1970s. Dont be fooled by some of the other flashy 5 star companies. North Point is one of a handful of original A/C repair companies still serving the surrounding community. You will understand why once you give them a call. They are incredibly honest, affordable, and flexible with scheduling. Their technicians are efficient and extremely polite. Once you use them once, you will become a customer for life. As far as any previous reviews claiming them to be dishonest, I have to laugh, because I am familiar with the owner and his son, and dishonest is the last word I would ever use to describe them.

Old fashioned customer service and care with modern HVAC knowledge and experience.

We have been using Northpoint for many years. Two months ago we bought a new furnace and a downstairs ac unit. We were very pleased with the installation and products. The crew came out today to replace a faulty valve on the ac unit. It was covered under warranty and I got same day service when I called. All the employees are very nice and professional. I highly recommend Northpoint.

Been a customer for 10 years. A very honest company with no flashy sales. Ive recommended tthem to friends.

Our A/C blew out on the beginning (late afternoon) of July 4th weekend - and my wife was nine months pregnant. I couldnt find anyone who would come out and help. I actually drove by North Point A/C, walked in, and practically begged. The lady working dispatch took pity and sent someone over immediately (within thirty minutes at the busiest time of year), and they didnt rip us off at all -- it turned out to be something really small. I highly, highly recommend checking them out. Great, honest people!UPDATE 6/22/2015: we took too long to replace the filter and the compressor iced up, so we called for service after replacing the filters, but everything was still iced up. Its impossible to precisely calculate the system charge when its iced up. The tech took a best guess, but it wasnt right -- and he just came out again to fix it, no charge. Then it turned out to be that the coil was dirty because I was using the wrong filters, and they did a great job getting it perfect again for a lot, lot less than a new coil would have cost. A dishonest A/C company (and there are far too many of those) would have said that something expensive needed to be replaced. Its very hard to find a honest A/C company so hang onto a good one when you find one, and this is a good one! Its working pertfectly now. A+++. Highly recommended!

Ive had both positive and negative experiences with this company, but my most recent encounter was quite poor. My A/C was maintaining 75 degrees, but seemed to be stay on too long. The technician put in a lot of freon, but failed to provide a written quote on what was causing the actual leak. I scheduled a tune up, but when I took the cover off the outside unit, the condenser coil was filthy and had not been cleaned. My wife paid $435 for freon and no long term solution, that is not acceptable. If a unit is down 6.5 lbs. of freon then there are other issues and I was told by other companies that a unit down that amount would be blowing warm air or completely froze up. I called back on a Friday and was told the technician would call me back and I asked for a written quote. 5 days later, no calls, no quote and they just lost a loyal customer.

Great people; highest integrity. Much appreciated! Dennis & Robin Bush

I had a different A/C company look at my system, they tried to sell me an entire unit. I then called Northpoint and these people really took care of us, not only did they come out right away but they found that the only problem with my unit was a capacitor. Saved me about 15,000 bucks.

After horrible experience with a 5 star company i tried a lennox recommended company. I could not be more happy with northpoint. Yancey is amazing and so very trustworthy anf helpful. It is obvious he is an expert at Lennox - especially compared to the other many technicians.

Very Dishonest Owner and Son, lie to your face with no hesitation. STAY AWAY!!!!!!

Top notch company. They just left my house. AC down for 24 hrs and I called them and immediately got a technician dispatched. I have to say they sent the best I’ve seen in a long time. Yancy arrived on time and was very professional and courteous. He immediately diagnosed the problem and fixed at a very reasonable price. I will definitely recommend them to friends and neighbors. This company will treat you fairly. Call them if you need a reliable and honest company.