I recommend Hector, and the people at Houston Admiral A/C.. Hector came on time, explained/showed me in detail about my unit, answered all my questions.and they had an amazing rate to check up everything on my unit. It was my first time calling an A/C company out being a new homeowner. And I will only use them..Period!! Thanks Again to everybody over at Houston Admiral A/C and Hector. it was a great experience.
Dylan came early! He was honest about what I needed but also gave me a few options to consider with my budget which I appreciated! He was kind, arranging for a free temporary AC unit for my babys room while the fix was made. We used them for a completely new AC unit because they only use Texan made parts and brands which means higher quality and easier access to materials later if we need a repair!
Let me start on by saying the customer service from the front office to the tech that came out to my house is outstanding. I called them at 1030pm and they had a guy at my house within the hour. They found a major issue with my furnace Motor and had to get it replaced. With it being 11 o’clock at night we couldn’t get the part right then. We have small children in a hot house. Houston admiral set up 2 portable A/C units in our house to get us through the night. The next day they came back and got the ac up and running again. Fair pricing, great service. I highly recommend this company.
I had just recently purchased a home that had been serviced by Houston Admiral Air Conditioning and Heating. When I noticed there was a possible AC issue, I quickly called for service. Jeremy with Houston Admiral was very friendly and kindly replied there would be a technician the very same day. I was very impressed!
We were extremely happy with the gentleman that came out to our house today, his name was Dylan. He was on time, he showed us lots of pictures and explained everything to us in a way that made us understand everything said.He was patient and kind and because of that we will definitely give our business to this company again and again.
AC stopped cooling. Was excited when they said that someone could come out within an hour. Came out and said I was low on freon. And then said that in order to save money in the long run, I should replace the entire inside and outside unit. Cost of almost $9000. When I asked where the leak was, he said it could be the inside cool or outside coil but that would cost another $225 to find it. I paid their stupid $99 dollar fee and said Ill think about it. Which I did for 2 seconds. Had someone else come out that I found on Thumbtack and told me for free that the leak was from the attic coil. Got it replaced at way less than $9000 with freon from the guy who gave me a free estimate. Will never call this company. Major upscale scam artists. Paid $99 for info I already knew. Thanks for nothing.
My A/C wasn’t working after hours and I called Houston Admiral. They arrived so fast and got my unit up and running in no time. The technician was very knowledgeable, professional and efficient. I definitely appreciate them coming out this late. Highly recommend them!
My mother has been using this company for quite a while now so she recommended them to me as the last company I used was unsatisfactory. Easy to schedule up with and people were friendly from the get go. The technician Hector was very professional, on time, informative and performed efficient work. The following day he arrived on time again with the AC installation team and the installation took an hour and a half. Everyone was friendly and professional. I was completely satisfied with the work performed. The new unit works great and the AC has never worked better. I highly recommend Houston Admiral for all your AC needs if you want on time and efficient service!
Called these guys about AC not cooling well. During booking they quoted me one price/lb for freon, which was reasonable. The technician came out, tried upselling a completely new system - which I declined. Then they quoted me an astronomical price/lb of freon - 365% higher than what they quoted me over the phone. Then they tried telling me there was a shortage of the freon. Hence the high cost. I googled searched it - found the freon being sold by multiple retailers by 5 lb canister, 10 lb canister and even pallet load at a fraction of what they were trying to charge. I understand a need for material markup but this was insane - even unethical considering what they originally quoted. Price gougers. If I could leave 0.5 stars I would.
The gentleman Mr.Umanzor was nothing but outstanding! Not only did he take the time to show and explain to me what was wrong with my ac unit, he also answered all my questions without hesitation. Great professionalism Great Prices Great service. Highly recommend if you want someone you can trust not to screw you.
Scheduled an appointment through their website on August 5th. Received an automated email response, so I know it went through. Appointment day - August 6th came and I didn’t receive confirmation like the automated email said, so I called them. Guess what? No record of my address having an appointment. Really!!? He said we can put you on the schedule for Saturday (today) at 3:00 pm. Here we are after 5:30 pm and I have not heard from anyone. So one star for the automated email. 😂 Good luck! 🍀Check their Facebook where it has the BBB logo. Then check the BBB. See screen shot below.
Great service by Hector with Houston Admiral! Called for service on an A/C that wasnt cooling. He was there and had the issue fixed in less than an hour. Highly recommended! Thanks again!
Very knowledgeable technician, explained how AC works and recommended some maintenance tips for homeowners. Cleaned and checked every component of systen and provided quotes on upgrades and recommendations for future consideration. I would trust my AC with Houston Admiral. Thanks -Armando Chavira
Called early on a Sunday morning, said they could get out to look at our AC within 2 hours, guy shows up in 30min. Hector was very knowledgeable, and walked us through what the issues were. Was a quick fix for him. Definitely recommend Hector and Houston Admiral AC. 5 stars
I highly recommend Admiral Air Conditioning. From the first contact to the service today was no stress and smooth! Hector completed a through check of my a/c unit. His recommendation was appreciated and the best for my ac unit.I will use again!
I want to take this opportunity to rave about Agustin! Truly a great asset to your company. He truly is what a service Technician should be! Great attention to detail and his customer skills are just so high! Agustin truly provided us with Service one step beyond ( McBride Electric slogan).
Been using company for years and they are always professional. This time, it was for the summer check up on the A/C. For a modest price, they also cleaned my outside compressor and checked some other stuff. I will continue to use service.
Weve been using the services of Admiral for years in the servicing of our home HVAC. Their customer service is top notch, always starting w/ Ms. Sandy who keeps us on our toes and in line with our summer and winter maintenance calls. She helps us take out the guess work of calendaring a reminder. Thank you Ms. Sandy! Im writing this review to acknowledge all of the folks at Admiral, but to give a special shout out to Hector. We have recently had a new HVAC system installed in our home and from the moment of Hector entering our home to giving us an estimate and break down of what we needed, to the day of installation he made the process stress free. The workers in our home on the day of installation, we very mindful of my current work from home conditions, were professional, timely, excellent in their clean up and detail of work preformed. I could not have ask for a better experience with Admiral and highly recommend their business services!
My elderly aunt had her air conditioning go out this past summer. She replaced the entire heating and cooling system through admiral and they made the process extremely easy. She was very anxious and nervous but whatever she needed they did down to explaining things multiple times and resending documents. She got a year of free service and like most things, we forget. The company CALLED me to remind me she had a free service! Then called again after the big freeze to check on us and ask if we wanted to have it checked now. I am extremely impressed with this company and our technician. Highly recommend!!!! 10 out of 10.
Dylan came out today and did a tune-up for us, he was very professional, very thorough and most importantly was on time which is very important to us. Not only will we call this company again but we will personally ask for Mr Dylan.
Great company. They were at my home within an hour. My old unit was completely shot and used an out dated coolant /freon. They offered to repair the current unit but advised me that this would end up costing more money in the long run. Im very satisfied they gave me multiple options. I would like to thank them for getting me cool air again and i would recommend to anyone
The tech, Agustin Alverez, showed up on time which alone says slot these days. He let me know what he would be checking and explained his suggestions to avoid any future issues.
Good honest company. Its a great small business that pays attention to the needs of the customer. Always answers the phones to help when you call.
Arrived on time with face mask and gloves. Checked the the heating system and showed picture of coils that needed to be cleaned. Gave quote and was able to do the cleaning in the same day. Very professional and polite and reasonable price. Plan to keep using Houston Admiral in the future.
Worst company. Had AC issues for over two years, they replaced my unit and zone board and has not fixed the issue. Their technician verified one of the zones is burned out and they refuse to replace the board (under warranty) unless they replace all of my dampers. Cant believe a company would hold a warrantied product hostage until they replace more of my unit. Reported them to BBB.
People arrived at scheduled time, work done in a very professional manner, options explained clearly.
Long story short, if you decide to not do business with them, beware, they resort to fear-mongering. From our personal experience.They gave us an $8410 quote to change a coil and condenser units. As a bonus they offered to replace a capacitor for free (???); we declined.They told us both capacitor were damaged. Then, the tech. made us shut-off our units. One unit, because it would “over heat and cost more to repair.” The other unit because the condenser was “no-good.” Basically, when the tech came out only one unit was down, by the time he left, we had no AC in the house.We hired another company and they told us the capacitor in one unit and everything was fine, the other unit did need to be replaced.It’s probably his technique to pressure us to make the decision; he literally shut off our air. If so, his approach didn’t work.I expected better from a company in our community.... but integrity is hard to get nowadays... I guess. We understand economic time are tough, but never too tough to jeopardize your integrity.
We’ve used Admiral for several years! They back there work, they do great work & the Owners are a very ethical family!!
We had our a/c go down over the weekend. We have only been in the area a few weeks and did not know who to call. Called our home warranty company who tried to send us to a company that had absolutely awful ratings. Decided to go with a more reputable company and I am so glad that we did. We called on a Saturday morning and had a tech at our doorstep within 2 hours. Hector found the problem right away and had us up and running within about an hour. He was very knowledgeable, courteous and informative and answered every question we had. Hopefully we dont need to call anytime soon, but if we do need them, we definitely wont hesitate to call them again.
Technician answered my questions and suggested options to improve the system. Very professional and efficient work.
They arrived on time and were here for about 40 minutes to complete the work. The price seemed reasonable for the amount of work performed. Plan on continuing using Admiral for all my HVAC maintenace.
Very impressed by this company. I called them about our company AC having issues around 12:15 pm. They told me a technician could be at our shop between 1-3 pm, the technician (Hector) was here at 12:50 pm. Within 20 minutes Hector had our AC system up and running. He also inspected the entire system and provided pictures of our system for us to view as he explained what he found. The pictures also provided excellent visual aid for us that do not know AC systems while Hector gave us his recommendations. After going through 3 previous AC companies I can tell you this kind of service is hard to find. Thank you guys very much!
I appreciated the honesty and accuracy that Hector provided during my service call
Very professional and timely response. I really appreciate them coming out the same evening. I called around 7 pm because my ac was not cooling, they arrived within about a half hour, went over my options, even offered a portable ac unit or hotel to keep my son and I comfortable until the parts came in for the repair the following day. Hector did a great job. This is my second time using this company and I would use them again in the future if needed.
I couldnt be more please with the two young men that came out to do the AC check up, they were very pleasant, professional and personable!! They also went above the job they were here to do, they discovered that our hot water heater was about to cause us serious trouble and took pictures and informed us of the serious matter. So thankful for upstanding young men with great work ethics, this is very rare this day and time!!! Will highly recommend Houston Admiral !!!!!
These guys are wonderful. We are new to the area and I noticed one of our units not working properly. Called at almost 5 pm on a Friday and they offered to come out immediately. I said Monday would be fine we dont really go upstairs often. He said Saturday is a normal work day for us how about then...WOW. They called before they arrived on Saturday to let us know they were in route. Within minutes we had two guys in mask and gloves (it is COVID season in Houston) appear at our door, very professional and polite. Fixed the unit in minutes and also told me we had an air filter in the attic we didnt even know we had. Thank goodness for great professional people. We have an older unit (they already gave us a quote for) and they will be my first call when it goes out. Highly recommend.
I have relied on Houston Admiral for my A/C and heating for over a decade, and I could not be happier with how they handle my equipment. Houston Admiral sold & installed my A/C and heater, and they have done a great job of maintaining both units. I actually look forward to their bi-annual visits for my regular checkups! Im happy to recommend them to anybody looking for good service, or even to replace their existing units.
Had admiral out for routine heater check. Thank god I did. They found some serious safety issues that could of been deadly to my family. They got the issues resolved at a reasonable price. They will be my go to company from now on. Highly recommend.
We were totally satisfied with our repair on our air conditioner. Shawn was our lead repairman. He was knowledgeable and explained our repair in detail. The crew was COVID-19 safe by wearing masks and gloves. We really appreciate their quick response and repair. Thank You!
Technician was on time. Preformed heater maintenance & informed me of the condition of my system. I was happy with his work & the good service.
Shawn and Jeremy were very courteous from the start. Introductions, masks, social distancing. This was just a checkup but they explained everything. Told about some things that would help but could wait (cost)Houston Admiral has been my company for 10 years or more. Thanks!
Service man arrived on time as promised, quickly and efficiently checked both heating and A/C, made small suggestions and departed after a short visit.
Just wanted to give a special shout-out to Hector U., Kenya, David and the Newbie for a professional job... Well done!Thanks guys!
Keith saved my A/C in the middle of the summer, and it felt like he saved my life. He was really friendly and confident. The process was really transparent and everything was communicated well - what was wrong, how it could be fixed, and the price. Within an hour of him showing up, my A/C was working! Its been a few months since that service, and the A/C is still running like a dream. THANKS ADMIRAL, AND THANKS KEITH!(Also, really fast turnaround. I got hooked by the fast response time, but Im staying for the excellent service!)
The guys showed up today and were very nice and professional. They explained everything and let me know if I had any questions, I could make a quick phone call. Keep up the great work!
The technician was very professional and took his time explaining my options. I did not feel pressured into buying more than what I needed.
Ive purchased my home 11 yrs ago and Ive had Admiral service my A/C and Heating twice a year since Ive owned my home. My experience with them has been the best. Today Spencer Mitchell was my tech for servicing my heating system and found serious problems that could have been dangerous to my health and home. Spencer was very detailed about explaining the problem and what needed to be done to resolve the situation. Im happy to say that he walked me through the entire thing to get the problem fixed and left me with no questions with his honesty. Thanks to Spencer my problem was fixed. He set everything up and had a crew here within an hour. The crew got right to work and within less than 2 hrs I had a new heating system installed. Sorry to say that I didnt get the names of the 2 gentlemen that did the installation but they were also very professional at their job explaining what all was done. I would highly recommend Admiral to anyone to get the job done. Both the tech and crew that helped me today represented the company they worked for with high standards. Tonight Im a very happy camper in my warm home with no worries. Thanks Admiral for having such great service and having outstanding employees that come out to the field to represent your company.
Spencer did a wonderful job during our annual A/C check. He was quick, efficient and very polite. We were well informed with the facts after the check-up. He was also patient and understanding as our house is always a-buzz with three children and a barking dog. I appreciate that Spencer has been here for our past few checks on A/C and furnace as he knows our unit and our service history. Thank you Spencer!
I feel that I have been treated extremely well by Shawn. He explained to me that I had a problem, which I thought had been fixed.. I had 2 quotes before, he lowered the price on the previous quote. Will be glad to continue to use Admiral.
The technicians are very nice and know what they are doing. Ken and David took the time to explain to me what they were going to do and even made an effort to pet my nosy cat 🐱
The gentlemen that came out were very courteous and checked the attic and the ac unit outside also look inside at the unit after they left I had waters coming through the return air call right away and talk to the gentleman that came out he said he would be back later today I have turned my air off
Hector is a good technician very thorough in his examination of the upstairs and outside units. Job well done.
Spencer was my technician today for our AC Spring check-up. He was on time, neat and clean and such a gentleman. He explained all the issues, answered all my questions, and even took pictures with his cell phone so he could show me an area which I could not access . I know it isnt a requirement but I also have to comment on his perfect printing on my receipt so that I can look back in my file in years to come and actually read what was done and discussed today. I definitely recommend Houston Admiral. Ive been doing business with them regularly since 2007.
Spencer came to service my a/c and heater and as always, he was polite and courteous. He definitely knows his stuff! I cant speak for everyone one else but, this company has been very good to me and my family. I have always received top notch service. I highly recommend this company. Their customer service is awesome!
They came by and fixed our AC quickly and efficiently, even on a Saturday.
Our ac went out on Saturday night, of course. Admiral offered to come out that night, but we waited until Sunday morning. They sent tech Jamie, and he was just great. He was early, polite, kind, informative, and really knew his stuff. We have been through several different ac companies in the area over the last 5 years, and they try to charge, charge, charge, and never quite fix the problem. It left a very bad impression. Admiral will be our go to ac company! Your employees are truly the representative of your company, and you have a great rep in Jamie. By the way, our ac is working like a dream and the price was amazing!!!!!!!!!!!!!!!
Thanks to Spencer we were able to get our air conditioner fixed as soon as we could. He came out in less than 2 hours after I called. We needed a new motor so he followed up the next morning (since the parts place was closed on Sundays) and was able to get it up a running the following afternoon! He was so kind, considerate, and respectful. I would definitely use this company and ask for Spencer again if I need them!
Fantastic service. They had their guys in the field on calls, and it would have been a couple hours before anyone would be able to swing by. Shawn personally came by after he left the office for the day, and found that a capacitor went bad, and replaced it. Highly recommended!
AVOID THIS BUSINESS.They came out and told me my ac had to be replaced because it used an obsolete coolant. I had no choice. I needed my ac fixed and they were telling me it couldnt be fixed. They then send a letter to my insurance company telling them they could have repaired it for half the price.Please dont make the mistake I made. I trusted that they would tell me the truth. Instead I ended up paying for something I did not need and they will not even say they were wrong for not telling me it was an option.Zero ethics. I should have done my homework. Do yours. CALL SOMEONE ELSE.***RESPONSE TO THEIR RESPONSEI have stated that your work was done well. The only issue I have is that you give out a price for repairing something that your company told me HAD to be replaced. If you dont do the repairs, then just tell your customer that. Let them decide if they want to have it repaired by someone else. Dont tell them that it is no longer available and that they have to change it out.Your practise is no different than a auto repair shop telling me that my car has to be replaced because their shop doesnt do the repairs needed.Just STOP upselling by lying to your customers.It has been very frustrating dealing with an owner who refuses to listen to his customers complaint. You cant even go to their place of business to talk with anyone. They have it gated so you cant get in.
We have used Admiral for years. Spencer, our technician at our last visit, was extremely knowledgeable about how our unit works and what issues we were having it. He had a good idea about it right away, and was able to immediately resolve our problem and get sweet, sweet cold air running in the house again. He explained what he was doing and showed us documentation that he was doing it the correct way. Spencer is a fantastic technician and I would recommend Admiral for any AC needs if you want your work done correctly.
Big thanks to Spencer Mitchell who serviced our air conditioner today. He was very professional but very friendly and actually provided us with a service that we were not aware we needed. I hope to get Spencer the next time I call Admiral. He did go above what was expected. He really got us out of a jam. We were blessed. Linda
Called Houston admiral as our ac went out. Technician came out an hour later and got everything going again! Spencer hooked it up with a good price and quick service. Highly recommend them for anyone’s home AC needs!
After being hounded relentlessly by calls, I finally allowed HOUSTON Admiral Heating and Air to come and inspect my heating units. Once the technician arrived he immediately said the service was for one unit and I had two – so I would have to be charged for the second unit inspection. Fine – Whatever – That is fair – but that should have been stated prior to arrival! The fee was going to be $45.After inspection, he came down and said both of my units check out fine. The only item needed was some type of battery for the fan unit? He brought the parts to me and gave me a price of $120 for both batteries per unit. Total of $240. While he was outside getting the parts from his truck – I googled the parts and they cost between $8.00 and $11.00 dollars each. When he came back in my home, I confronted him regarding why he was trying to charge that much money and his reply was “We got to make money somehow”? WOW – So much for an honest business philosophy. How about be a company of your word – do the inspection and if nothing is wrong – good on you!!! Believe me – if that was the case – if my air/heating failed in the future, I would have gladly called Admiral back. But it was the OPPOSITE – they claimed they were coming to do a “good deed” – “honest job” – and then try to RIP me off to make money!! I WOULD NOT RECOMMEND THEM BASED ON MY EXPERIENCE!!!!
Jamie is a trustworthy technician. He is honest and will help you make the best decision on repairs. He will even suggest if you can fix the problem yourself. This visit the owner, John was along for the repair visit. He was quick to honor his companys coupon and was friendly. This company has been doing our AC/Heating service for about 5 years. One draw back is the calling system they use to remind you of service needs. Hopefully, blocking them through my cell phone will lessen the calls!
Houston Admiral has serviced my unit on several occasions and I have always been highly satisfied with their work and professionalism. I had an issue with a capacitor today and they were able to get someone out in less than an hour. The technician was named Spencer Mitchell and I was very impressed with how he spoke to me about the issue, making sure that I was fully informed of my options, and quoted me a fair price for the work. He was able to get me squared away, in less than 30 minutes. I would use them again without hesitation.
They claimed I had a coolant leak, needed to replace a functioning capacitor and should have the coils chemically cleaned. All at a cost of $700. Then they recommended replacing the entire unit for more than $10K. Another AC company came out and found NO LEAK, no problems with the unit. Watch out. Do not use these guys.
I called at 6pm on a Saturday and they were at my house by 6:30. They were profession and courteous. I have found my new AC company.
I have always received excellent service. Keith Hoppe doesnt waste any time repairing equipment and always shows pictures of what he discovered prior to any repairs. Keith is trustworthy, pleasant and a dedicated technician. I highly recommend Keith and Houston Admiral for any repairs or purchases.
Jamie is the best and I have owned houses and rental units for over 40 years so I have seen a lot of situations. If you want someone who knows his profession, gives you s straight answers and protects your property for safety he is your man. Leonard supports his decisions and works with you for installation of new products. They dont sell discount service or products, they sell quality which I believe strongly is cheaper over time and I enjoy sleeping at night knowing my family is safe.I have since left Admiral as my A/C vendor. I believe that Jamie is gone. The new staff seems to be incentivized to sell. Even though I had annual contracts on all 3 housed, Admiral staff keep calling to do additional services (the contract was to cover everything). Even worse they would call the tenants to ask if they could provide more services. Seem that Leonard could not stop the calls. When I renewed last, I brought this to his attention and advised if it continues I would not renew. It continued and so I moved to another company. Secondly, before you have them install a new system you might want to get other bids. I didnt and wish I had.
Had our spring a/c checkup done today. After checking the equipment our tech, Spencer Mitchell, gave us a few recommendations to help extend the life of our unit. He patiently explained all of our options and then performed the work that was needed. We appreciated that he was thorough but didnt pressure us to purchase beyond our means.Quality work at a good price. Give Admiral a call.
I originally got a cold call at home from Susan last winter. She was respectful and called me back on the day I gave her that I had time to hear what she was selling. Where I passed on her deal at the time, I promised to call if I needed something. I have never been more grateful for a cold call before. My husband may have been doing lawn work and got too close to the AC wires with the weed-eater on a Saturday morning and our AC was dead, with home temps reaching 81. I called our normal AC people and left a message. I saw the sticky note I had written with my notes from Susan and called Houston Admiral. I had a live person answer and there was a technician at my house in under an hour! (I didnt even get a return back call from my normal AC company until that Monday). The technician was knowledgeable, and immediately was able to diagnose and fix the issue. I have a 10 year old unit, and know it will need to be replaced soon. I will 100% be calling Houston Admiral to make that replacement when the time comes.
Spencer inspected our ac system. Hi knowledge, politeness, and explanations showed his professionalism. A replacement slab coil was installed the next day. We called Admiral again two days later to look at our thermostats. Spencer found that the 2nd zone thermostat wasnt even wired to the ac system. The previous home owners were cheated, and weve been living here a year thinking something was wrong but not sure what. Spencer set the new thermostat to control the whole house so we could avoid the expense of a new zone system. Its nice to know some companies act professionally and ethically. Thank you Spencer and all at Houston Admiral.
Houston Admiral has been my heating/air service company or choice for many years. I always get excellent, honest and through service.I always request that Keith come to my home. Not only is he a fantastic technician, he is always honest and provides me with the entire situation with options. Keith is friendly and very professional.Another great job on October 2, 2018
I have been using Houston Admiral since 1997. I have always had great service with detailed explainarions of any issues found. Keith arrived yesterday on time and completed the service in a timely manner. He is always very pleasant, honest and professional. Several of my friends use Houston Admiral based on my referral and continue to be pleased. I will continue requesting Keith as my service technician. He is great!
Spencer is the BEST! He arrived within 15 minutes of my phone call to Admiral! He replaced the capacitor and chemically cleaned the coil on our ac unit. It felt better immediately. He was very professional and knows a great deal about what he does--even educated my husband and I-- for free! I will be using Admiral again in the future!
Houston Admiral Services has been our AC service agent of choice for over 10 years. Though not the least expensive in town they are reliable, quick and most of all honest in their dealings with us. Spencer, the technician who last visited us, stayed late into a Friday night to make sure we were up and operating properly. We have referred Admiral on several occasions to good friends and will continue to do so.They have treated us well.
We used Admiral at our first house in Tomball. Bought a new house in Spring and warranty was no longer covered with builder. As always its never covered when a/c goes out. so called up Admiral spoke with Sean and he sent Spencer within 30 minutes. Sean and Spencer helped us out tremendously. Great customer service. I highly recommend Houston Admiral.
Our A.C. went out Sunday night and when we called Houston Admiral Monday morning we had a technician at our house within an hour. Spencer was very helpful and knowledgeable. He made sure we knew what all our options were from repair to replacement. When we decided to repair, he was able to get the job done quickly regardless of the additional problems that were discovered. Thank you Spencer and Houston Admiral for getting our A.C. back up and running during the heat of Houston in July. Impeccable customer service with a smile! :)
I appreciate the way Houston Admiral comes out twice a year to maintain our air conditioning and heating. Because of it our electric bill has decreased substantially and we know that our unit is in top notch shape. Recently Spencer came out and we really enjoyed his personalilty, professionalism, and knowledge. He helps us understand how things work better so that we can make good decisions for the maintenance of our unit. We will request him in the future.
Spencer Mitchell was very professional and explained what he was doing and what he was looking for during the process. Very personable and answered all of my questions. Did not forcibly try to sell me a new unit, just explained why I needed to purse an upgrade. This was very much appreciated, I now the facts and did not have to deal with saying no, not yet. Thank Spencer.
My ac stopped cooling on Memorial Day. I had these guys out & less than 2 hours later I was back up and running just in time for my guests to arrive. Not only were they punctual and professional they were honest too. They could have sold me a bunch of stuff I didnt need on my 10 year old ac, but it was just a small quick fix. Thanks guys yall are the COOLEST!!
Amazing service! Their worker named Spencer did an amazing job and made sure we got exactly what we needed. Extremely thorough and will definitely continue to be a faithful customer.Spencer explained everything at every phase of the work needed- all in laymens terms. He was very knowledgeable, personable, and patient. I felt very reassured and comfortable about the repairs done.Thank you. Thank you!
Houston Admiral provides friendly service with prompt arrival times. Our Technician, Spencer Mitchell, was very thorough in the evaluation of our furnace and provided clear feedback for those like me who do not understand HVAC. He was able to fix our furnace and get the heat running properly again just in time for the winter season. A+
I had a project that needed custom work, I had several HVAC companies come look at the project. Admiral was the only company that did not hesitate to bid the custom work. Their guys were able to start a few days later and during the project we found several obstacles like you would expect in a custom job and these guys worked very hard with open minds to take care and overcome them. The project came out impressive and I could not be happier. Thanks Admiral, I look forward to the next one.
Great Service with Houston Admiral A/C Services. Request Keith Hoppe when moving forward. He was efficient and honest! Also Heather was great to work with as well when she called to make the appointment
Being a Houston Admiral customer for 10 years, I found Jamie and Patrick to be very thorough in inspecting our cooling and heating units. Very informative in proving information to upgrade our current systems. Would recommend doing dual checks on both systems this time of year with Houston Admiral. A very pleasant experience with Jamie and Patrick as the service techs.
Helped us get air conditioning and the installation process took a very long time but the guys was very positive the whole time
Keith was extremely thorough and explained EVERYTHING to my elderly mom and me. He is completely trustworthy and knowledgeable. I would request Keith moving forward!!!!
Excellent customer service! Spencer, the Technician who fixed our unit was prompt, professional, efficient, and made us feel like family. The service cost was also reasonable. Highly recommended!
On 9/15/17 Keith came out to perform a checkup on our air conditioner. Today, 10/26/17, Keith came out again to perform a checkup on our heater. Both times he was extremely thorough in his assessment, took the time to explain everything, and was a very nice guy. Being new to Texas, and only going off reviews for Houston Admiral, I can honestly say that Keith and your company exceeded my expectations. Thank you for your excellent service!
Spencer went above and beyond to help us get the AC back up and running and let me tell you it was an ordeal. They were able to get it fixed same day and trekked all over town to get the parts we needed to keep it under warranty and lower our price. I would highly recommend their service and welcome Spencer over to the house anytime!
They would call us for service always, so it was easy to get the account and heating units ready for hot and cold seasons. The technicians are friendly and competent. Always let us make the decisions and did not force us to buy extras for the units. The technicians was called Chris and he did explain things and was friendly and courteous.
We had Admiral air replace our HVAC 4 years ago. We told them we wanted better units. They quoted us for 3 Coleman units with a price of 40,000 dollars. We were told they were the top of the line. We have had Admiral air out every year to maintain the warranty. In the past week I have put 1200 dollars into repairs. I finally called a different company because Admiral couldnt fix the issue. The new company suggested a new unit. They said we had the bottom of the line York unit.I am guessing we had a bait and switch. Dumb us for not looking at the yelp reviews before we used Houston Admiral Air.
Spencer came out and evaluated our A/C systems. He was very cordial and explained the problems that the A/C systems were having and what needed to be done to correct them. We went with his suggestions and were happy with his professionalism.
Spencer came in to just do a heat inspection and there werent any issues. I had my house inspected a few weeks ago and had some ac and duct work questions. Spencer took care of a couple of ac issues mentioned in the inspection report and I asked him to look at entire HVAC system and duct issues. Without batting an eye, Spencer crawled up into that tight acttic and was able to explain to me exactly what I needed to do. He explained my options and explained in detail what was going on and how the systems using R22 were being phased out. I felt Spencer took his time and answered all my questions. My main concern was a draw issue at the return duct and he and I agreed to do this fix today. The team is on their way now to do that repair at a fair and honest price. I am a happy camper! Thanks to Spencer and Admiral.
Keith was kind, affable and efficient. Gave me a bid to improve my air quality which I am seriously going to consider. Will ask for Keith in the future. Definitely would recommend. Their persistence to schedule maintenance may irritate me, but they also get me to do the required maintenance which I would otherwise neglect!
Spencer showed up on a Sunday evening within an hour of my phone call. Our air conditioner went bust and it was no fun sweating indoors at 90 degrees heat. Spencer was quick to diagnose the problem and honest about what the costs were. I was very happy with the work performed and highly recommend him and his company for any HVAC issues. Highly reliable and trustworthy!
My AC went out on Sunday around 6pm and Spencer was here at 7:30pm! I’m one happy customer. Can’t thank Spencer enough! He definitely saved the day:)
Keith is awesome! Very knowledgeable and explained things to me where I could understand. Buying a new home and he gave me piece of mind!I request Keith moving forward!