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We Fix It Phone Repair
7704 N Division St Suite 3, Spokane, WA 99208, United States
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We Fix It Phone Repair

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Mi
Review №1

Staff was very helpful and professional. I passing through town and had phone problems. He fixed my problem and had me back on the road in no. This is the type of business youll want to work with. I highly recommend them.

Sh
Review №2

Fixed my phone screen, and it looks and is working great! Did it in one hour, same day, and was cheaper than the other local place!

Jo
Review №3

The guys are courteous and professional. Turn around was about an hour and my phone looks brand new. Well worth the price.

Ch
Review №4

Hey I understand your closed on 4th holiday but dazed couldnt tell that to computer and the notes on doors be helpful on site.But thanks for the ouch price n getting back to me though.

Ny
Review №5

I brought my phone in thinking it was still fixable, left came back and the workers told me it was not fixable. Thanks alot Batteries Plus Bulbs wasted my time today,would have been nice if they could have called me n told me or emailed me. Screw this place next time i am just gonna take better care of my phone or go to the apple store! I do not recommend the we fix it on division,however I do recommend the we fix it on E Sprague!!!

Ad
Review №6

Excellent service for a reasonable price. Dropped off my phone to have the battery replaced and now it works like a charm! Its also nice to get a discount when you make an appointment for service online.

Sh
Review №7

I had a great experience at this location. Ryan was a great employee and fixed my phone. He accidentally messed up the LED and hooked me up for free! This is one of the best customer service treatments Ive had in a long time. Make sure Ryan gets the kudos he deserves because he truly makes an impact on his customers. :)

Pe
Review №8

My experience was great. The gentleman helped me remove applications that are just taking up space and slowing the performance. All employees are pleasant, helpful and knowledgeable. A good place to shop for all battery needs and more.

sa
Review №9

THE place to get my phone fixed. I was asked if I could be put on hold every time I called, but they always took the 5 seconds I asked for with my quick question. When the screen on my Galaxy S7 shattered, they put the last screen they had on hold for me and fixed it the next day when I was able to come in, having it ready at the exact time I was told. The only reasons I didnt give 5 stars is because 1) the wait in line is always at least ten minutes, and 2) the price of the screen was $200. These may not be their fault, but they were factors. Ryan is the tech who helped me, and he was both thorough and amiable.Overall, the staff is friendly, knowledgeable, accurate, and as efficient as possible in leaving customers satisfied. I may not get the best price in the world, but I KNOW I didnt get ripped off. I would definitely seek their services again!

Me
Review №10

I was able to make a same day appointment to fix my screen on my phone. A huge bonus, they are open later so working people can still find a time that works for them. Service was fast and friendly. My phone was fixed in less than an hour! Will definitely be back.

TF
Review №11

These guys always go above and beyond for us. Bryce replaced my Android battery in half an hour and charged me a very fair price. Its the third or fourth time Ive taken an item in for repair and they are always quick and consistent. My phone is working like new again. Thanks!

Ju
Review №12

Called to get my battery changed in my phone. I was told it i were to make an appointment on!ine, there is a $10 coupon in it for me. Of course I did!I arrived at the store, and was greeted by Gary, who i had spoken to on the phone. He was so friendly, and helpful. While I waited, he entertained me with a good story.Ryan was the technician who made my phone new again, was super. He was friendly, and was helpful letting me know what he was doing, and how to follow up if I needed to.Excellent experience. Great customer service! I was in and out in no time.I will highly recommend this store, and these two gentlemen to everyone.

Ma
Review №13

I had a cracked screen on my iPhone 6 so I took it in to Batteries Plus to get it fixed. The phone was working fine before taking it in (other than the crack on the screen). When I came to pick it up they told me the battery wasnt good and I should get a new one. I told them battery was fine before I dropped it off. Well, once I got I home I realized it wouldnt charge at all anymore. I took it back and they said they would try to fix it again, but it hadnt been their fault. They tried to fix it but it got worse. At that point it wouldnt even power on. After lots of going back and forth, they said theyd send it to their corporate office to try and repair it, but it still wasnt their fault. After a week they gave me back the phone and said it was still broken. I asked if they were going to replace it and they said that it wasnt their fault so Id have to buy a new one on my own. I wouldnt ever take my phone there to be fixed again.

Th
Review №14

They were fast and courteous and had us on our way in less than 15 minutes. This was a pleasant surprise! The price was comparable to the Apple Store, maybe even a bit cheaper, and we didnt have to wait a week to get in. I will be back!

Ph
Review №15

The service was good and the staff were very happy to help me with my issue. But the product they replaced for me never worked. Even after following all instructions for priming the batteries to wake them from sleep mode. My battery pack for my infants baby monitor was destroyed to build a new unit and unfortunately that unit does not work. I will be returning my defunct product for them to try again or to refund me and purchase an actual replacement battery for the one they destroyed.Update: I took back the newly made battery and since they guarantee their work they made a new battery for me and they made sure to keep it in store for 24hrs to prime this time and make sure it held a charge. Great news is that I now have a working battery.

Wi
Review №16

Store was super full, but the technicians handled it really well. Professionally took all of my information to protect my cell phone while they replaced the battery. Called when it was done, just like they said they would do. Great experience.

ja
Review №17

I got my iPhone screen fixed here over the holidays and they were super fast and nice. The price was also really good. I would definitely recommend.

Al
Review №18

Very professional and timely repair. It was great finding these guys in repairing my wifes cracked screen on her new Galaxy S8. They had completed the repair within an hour which made us very happy. Everyone else that we had contacted did not have same day service. We will recommend Batteries Plus for phone screen repair to everyone.Thank you so very much!

ST
Review №19

Very professional, knew what they were doing and tried to save me some money. Highly recommend them. They fixed by 6-7 yr old iPad that I thought was ready to retire. Great place.

Do
Review №20

Service was fast, both employees were very busy but handled every customer perfectly. I’ve been in customer service 32 years they not only made contact With every customer and said they would be right with them and handle that without showing stress or anxiety or acting overwhelmed. Very impressed

ch
Review №21

Fast and courteous service. Have used them before and have been very satisfied with their work. Replacing batteries is better than discarding and replacing with a new device.

Sy
Review №22

Friendly customer service, very quick and thorough process and a six month warranty? I had a good experience here. :3 Got my screen fixed and battery replaced and my phone is ready to go for another year or two! (Until Apple’s abhorrent pattern of planned obselesence forces me to upgrade devices)

Da
Review №23

The persons that helped us was so helpful. They were able to repair my husbands phone and get us on our way in no time.

Ha
Review №24

I had to get my screen replaced on my Samaung Galaxy and they were able to do it so fast! In under an hour I had my phone back. I also really appreciated that they told me everything that could go wrong... just in case. They were honest and professional.

Et
Review №25

Cracked phone screen was repaired properly and very quickly, it actually took me longer to end my shift at work and get back to the store than it did for them to repair it, would definitely refer others here should they have a broken phone. 10/10 quality and service!

Re
Review №26

Dropped my iPhone on the floor for the nth time, but this time it hit just the wrong angle to fully shatter the screen 💔 😭. Took it in and within 30 mins the screen was replaced and my broken heart was healed - these guys were great! ❤️ SO much cheaper than having to buy a new phone, and faster than what I couldve gotten taking it to Apple.

He
Review №27

Personable, knowledgeable and priced right. We had a battery replaced on my Samsung Galaxy S6. The time it would take and the price were exactly as quoted. We highly recommend the North Spokane location.

Le
Review №28

Very friendly staff. However, staff was not competent at actually repairing the phone, hence the 6 times I had to visit the store over the course of two days. Customer service was well below average. Best case for me: I will find alternatives to this group. Displeased.

Ju
Review №29

The staff was great and very helpful. The technician did a great job and I am pleased with the results. It took a little longer than I was initially told, but all in all I am happy.

Ro
Review №30

Great job from the actual person who completed the work, i was initially a little concerned when i walked in because the employees at the register were slow, but it was a new employee, and a tall dude with dreadlocks was explaining something about my phone that he was incorrect about and i told him he was wrong, but at least he didnt argue, but it was a bit off-putting when someone is telling me about my device that was incorrect. overall, the phone was fixed, and at a great rate, just think employees shouldnt share their insight if their mistaken.

Sa
Review №31

Great business, I went to the location in the valley mall after going to several other cell phone repair shops. These guys were hundreds less then the next lowest quote. This is the most affordable cell phone repair service in spokane valley. They took the time to fix my smartphone, a galaxy s8, right. It needed quite a few parts and it still came out to a reasonable price. Highly recommended.

Je
Review №32

Same day service on Mothers Day Sunday! Wow! Phone was fixed in 30 minutes. Staff was helpful polite and friendly. Highly recommend

Ll
Review №33

Quick, efficient very courteous staff! On-line service appointment process worked well once I was able to FIND IT on the website. Hard to find.

Je
Review №34

Fast and affordable. Great customer service. Will definitely go again.

El
Review №35

It was a very nice experience and repairs were done in a timely manner. Both employees were very enjoyable and knowledgeable.

Cy
Review №36

Was faster then expected when they replaced my battery on my iPad Air 2. Will use them always. One issue my screen has a weirdnesses it shows light whit and light gray areas that looks like it is wrinkled why? When screen is in white background I see some very light gray like a wave this never showed before. Why dose it show that now?.

Lo
Review №37

They we so easy to book with online.They had to order my phone battery but I was able to get my phone in to have the battery replaced on my Samsung galaxcy in just 2 days. Yay! I didnt have to buy a new phone.Thank you batteries plus!!

Er
Review №38

Replaced iPhone battery in under 30 minutes. Outstanding customer service and great quality of work. Will definitely use their service again. Thanks Ryan!

Ke
Review №39

I showed up a little early and he was rite on top of the job. I got it done early. Friendly and easy to deal with . I had no problems.

Da
Review №40

Timely completed service. All working well, except for my blue tooth Motorola Boom headset. Does not want to connect to the phone.

Ho
Review №41

Was a great experience. The tech was very friendly and fast. Thank you!

La
Review №42

Very professional and knowledgeable. Did a great job at fixing my Surface Pro screen.

Jo
Review №43

Very friendly, greeted me as soon as I came in the store. Repaired my grandson’s iPad glass and it looks like new, ...one happy kid;) Fast and Fair, Thank you for making me my grandson’s hero😊

Ra
Review №44

The staff was fast, knowledgeable and efficient. My replacement screen looks and fits great!

Sh
Review №45

They had to order the part for my phone, but once it arrived they repaired it quickly. The price was great and the staff was friendly.

Al
Review №46

Got my iPhone 8 screen fixed. The people there were very nice and welcoming. I am giving a 3 star cuz my screen isn’t the right one. And my touch screen is all out of wack

Ja
Review №47

They fixed it and quick. Price was a little high at $260 for a screen repair on a Samsung 8 plus but I guess thats what the going rate is I suppose?

Gw
Review №48

The staff was extremely helpful, courteous, speedy, and friendly. I will not hesitate to be a return customer

Na
Review №49

I was treated very well. You explained my warranty and how I could get service at any Batteries Plus nation wide. I was very pleased with my experience.

Jo
Review №50

Extremely fast and courteous staff! This was my first time bringing an iPhone in for repair here, and I will absolutely be bringing all of my devices here from now on!!

Sh
Review №51

Friendly service and good job changing my cracked screen. Only complaint is that I was told it would take 40 minutes, but it was over an hour.

Da
Review №52

The staff was courteous. Unfortunately the aftermarket screen that they put on my iPhone was of such poor quality that I had them reinstall the broken screen. I went to Apple like I should have in the first place. If you need a car battery or a lightbulb, this is a great place. I would not put aftermarket parts on your phones. Lesson learned.

Ja
Review №53

Batteries Plus was actually the cheapest in town and they did a great job replacing the screen on my wifes Galaxy S8 Plus. I will definitely use them again if the time comes.

Lo
Review №54

Very polite and helpful employees. Service was quick, efficient and the gentleman helping me was wonderful.

Ch
Review №55

They fixed my phone timely and very kind stuff!It was also very affordable

Te
Review №56

I came by today at 10:00AM. I was told that it would be ready on Wednesday. I was told in about another hour. I guess I should of asked what time on Wednesday. Is charging now. Will see how it performs.

Th
Review №57

I had a super great experience going there, very friendly service and great prices. They fixed my phone in exactly the amount of time specified

Pa
Review №58

Excellent customer Service! Workmanship to replace my screen on my Iphone was perfect and done on time.

Te
Review №59

I have, unfortunately, had to have my phone screen replaced twice in the last six months. Both times I was a clutz and dropped it on concrete. I came here both times and they were very professional and friendly. The second time they showed me a screen protector that acted s a warranty. I won’t hesitate to go back if the need arises. Hopefully it won’t but I know who I can count on if I do.

Ja
Review №60

It took a bit longer than estimated, but they did a great job replacing the screen.

We
Review №61

Wouldnt even try to help me figure out what was wrong with my phone.

Di
Review №62

Prompt service. Nice folks. They fixed my broken phone screen in one hour.

An
Review №63

Quick and affordable repair, because when my kid breaks her phone, she does it up good.

Gl
Review №64

Easy to book appointment online, new battery installed faster than estimated, good price.

La
Review №65

I went there for a battery replacement on my iPhone The staff was very helpful and cheerful. They replaced the battery within 15 minutes while I ran another errand and it works great!

as
Review №66

Quick and quality work done! Would definitely return for future work! I hope not to though! Haha

Ju
Review №67

They fixed it super fast, while I was in the store! Thank you Batteries Plus Bulbs!

Ro
Review №68

Fast friendly and good quality work prices are reasonable.

Ch
Review №69

Great service very fast got me in sooner than expected got me out even faster so far the battery works great couple days I’ll know for sure but I has a six month warranty which is also awesome

Je
Review №70

Went great will bring the wifes phone in next thanks .

Jo
Review №71

They were able to fix the my broken I phone 4 in 2 hours. Apple Store couldnt work on it but these guys worked wonders.

Ch
Review №72

Extremely fast, got the phone screen replaced in less time than projected!

Ga
Review №73

Only took them one hour to repair front and back of my note 9

Th
Review №74

They rebuilt my alarm system battery in less than 24 hours. I have always had awesome service here.

Ri
Review №75

Product, service, and attitude are all ahead of the pack. Good job. Thank you.

Ra
Review №76

The staff at N. Division store areprofessional and friendly...would recommend to anyone.

Du
Review №77

Fast and friendly service! Repair is awesome.

Fo
Review №78

They had a few problems with putting a new battery in my device. They were able to correct it and the vacuum works great.

co
Review №79

Ii was told ova the fhone b4 ii. go 2store a price quote then wen @ store price quote ova fhone is not honored it cost mor than price quote I was given

Re
Review №80

Great service, quick and reasonable, definitely would use them again.

Na
Review №81

I would not recommend the company to anyone.....I wish I would have read the reviews before I took my iPhone into this store. Today will be my 3rd time there for them to fix my phone.

Ly
Review №82

Fast and friendly Thx so very much!

br
Review №83

Replaced my phone screen with a piece of garbage. Scratches and cracks with any contact

Me
Review №84

Speedy service, great group of guys who know what they are doing and resourceful. 👍👍

Mi
Review №85

New screen in an hour. Fair price.

My
Review №86

It’s my first time in this store, people was very friendly and didn’t a wonderful work.Thank youSister Myrta sp

Ro
Review №87

They were very friendly, helpful and efficient.

ja
Review №88

My phone died about 5 months after the repair just stopped charging and shut off not happy at all.

Ch
Review №89

Fast, friendly and very perfessional.

Da
Review №90

Fast, reliable, and excellent customer service!

Ve
Review №91

Best battery supply

An
Review №92

Everything is working fine Thanks

El
Review №93

I had a good experience with the salesperson

Sa
Review №94

Quick and friendly service.

Pa
Review №95

Ripped me offNever Going back

Za
Review №96

Fast and done!

Ju
Review №97

Excellent service!

Information
3 Photos
97 Comments
4.6 Rating
  • Address:7704 N Division St Suite 3, Spokane, WA 99208, United States
  • Site:https://batteriesplus.com/store-locator/wa/spokane/phone-repair-247?utm_source=gmb&utm_medium=local&utm_campaign=wfi&storecode=247
  • Phone:+1 509-590-1080
Categories
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:10am–5pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:8am–6pm
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