Huppins installed my home network system. Couldnt be more pleased as other IT people have said that equipment installed is top tier when I wouldnt have known otherwise. Everyone has also been very helpful and responsive when questioned about how everything was set up and worked together. Will definitely use again when our sound system is set up. Pricing was also very competitive. Great Job!!
I brought my 94 year old Mom in to check out headphones for her TV. Olivia greeted us with a smile and immediately started showing us some options. She hooked up headphones so that my Mom could try them out. Her customer service was OUTSTANDING!!! We bought the headphones because Mom was happy with the sound but also because of Olivia’s customer service!
I was looking for home theater products, this place WAS the place you could go to get great products. Now there into blenders and headphones?? Home technology? I was looking to buy a 4K Sony home theater projector and being the Sony authorized dealer I thought they could order me my projector for me. No they can’t! Wait..what? I can pay for it now and just call me when it’s in… sorry we can’t order you a $5000.00 projector? I’ll pay for it now and just call me,, NO? Crazy!!!! Now I want to replace my subs and get 2 SVS pro 1000 subs and what they don’t even have them in stock. Doing a home theater renovation in Spokane is tuff when your go to place Huppins is not in the home theater market anymore. Lucky for me steiners in Lewiston was happy to order me my Sony projector for under MSRP. And looks like I will be going back to them or one call in the valley for my subs since huppins is into home tech more than home theaters. Sad to see a great car audio home theater business go downhill. Downtown huppins(where I bought my last theater projector) was Spokane’s home theater car audio place to go to at one time,, great memory’s.
Everyone at Huppins was knowledgeable and helpful. From our initial design to installation, we found them to be timely, professional, and so willing to go the extra mile. Our installer, Jason, went above and beyond to make sure our TV and sound system was working for our family gathering over the 4th of July weekend. Jason very patient in teaching us how to work our new system. We highly recommend him and Huppins.
Was having a hectic non stop day and trying to connect the dots for a sound bar. I’m 70. No excuse. Never been technically sound. BRETT helped me so much to take it step by step. Turned the corner on my day. Thank you!!
NOT A CAMERA STORE ANYMORE4 Stars for good service, but dont go in here trying to buy camera gear.
Best electronic sellers in town. Locally owned. Competitive prices. Great help.
Nice people nice product kind of pricey
I had never been to Huppins. The first thing I noticed was they adhere to all Covid 19 policies. The second thing I noticed is the staff was very inviting and friendly.The salesman that helped me was very knowledgeable. I had thought I wanted a certain turntable. There was no pressure to upgrade. However after some product comparisons I decided the initial product i was interested in was not going to work. I purchased the next model up.Im very happy with the product and the quality of service provided.
Not only did we have an amazing purchasing experience in the store, we later scheduled an installation appointment for a 77 television. The installers were incredible! They called the day before to confirm an arrival time, arrived on-time, worked expeditiously (no lolly gagging) and treated our home as though it was their own. The final results were perfect! True professionals who have secured my future business.
We purchased a TV over the phone and went to pick it up the next day. It was a 75 inch Sony and we brought a Toyota minivan to pick it up. It did not fit easily but the 2 staff members were incredibly patient and helped us remove the chairs from the vehicle and were so patient with us. Great staff and friendly service.
Worked with Bret...he was GREAT! Was looking to buy a 4K tv and didnt want just a regular type, so he took the time to FULLY EXPLAIN the differences between all the 4K tvs they, and other stores, had to offer. Not only could I see the differences in a side-by-side but he told me WHY! Got a top-of-the-line Sony....AND, I got an extended warranty too! Who services what they sell any more??? Huppins does!!! Bret also gave good ideas when I asked about sound as well, so I got a sound system too.I feel great that not only could I buy local, but Im working with people that have been at their job for many, many years so they know their stuff really well!
The folks at Huppins are awesome! They were more helpful then I thought they would be. Most of them were long term employees and remembered me(because of my very distinct hat).
Their repair shop and personal are as good as they get!! Helpful, knowledgeable and polite. First class all the way. I have spoke with Mike, Alan and Les, all were truly great! Highly recommended
I love Huppins; if you are a creative professional and need best in class photography gear, then you need to visit Robert. With a wealth of knowledge and experience, you cannot go wrong with buying your camera or lens from him. I appreciate his honesty and insight, which has led me to become a better photographer and more excited to use my gear. They truly are the only place in Spokane that I trust with my gear and questions. Go visit Robert!
Good quality equipment and deals can be made.
The Huppins installation team did an outstanding job upgrading the equipment in my basement TV room, including a new receiver and universal remote system. They were highly professional throughout the process, from the initial visit to assess the current system, to the proposal process and subsequent installation by a two-person team who were friendly and helpful explaining the new technology. As a longtime customer, I highly recommend Huppins, and this recent experience validates why I trust them for their expertise and recommendations.
Huppins installed a new sound system in our church, St Alphonsus Catholic Church in Wallace, Idaho. It was a very good experience. Everyone was friendly and helpful. They drove 75 miles to give us a quote to replace our old sound system free of charge. They gave us a detailed quote for a new system a few days later. We accepted the quote. A team of experienced installers arrived at the church on the designated date early in the morning on time. The installation went well and was completed before noon. They explained how to operate the system and were very courteous and knowledgeable. We are very pleased and excited with our new sound system. I would give them higher than 5 stars if I could. Huppins is a wonderful company with wonderful people.
I went with my mom and her husband who were looking at a new home theater setup. Associate was super knowable and not pushy at all. Answer all their questions and mine also. Lots of nice equipment to select from.
My wife and I were very happy with the entire process and especially the finished product. We wanted to have our TV mounted next to our front windows, but we didnt want our view of the lake blocked. The Huppins design team came up with a special bracket that gave us the flexibility to have the TV where we wanted it, and the ability to swing it out of the way when not in use. The install team was super, as well!
Huppins is the best place in Spokane for electronics, hands down! We had a complicated stereo setup and wanted to streamline and hook everything up to a Sonos system and they figured out a way to merge an older speaker system with the new technology. Works perfectly and we love it! We also were having some home Wi-Fi issues, and they came out and installed a new modem/router/extender system that solved all of our issues! From the awesome salesman, Steven, who was incredibly patient with my thousand questions, to the super friendly and helpful install team, we had an absolutely fantastic experience with Huppins. Highly recommend!
Huppins really stands behind their customers.....thats what has kept my loyalty for 35 years. The prices are great and the knowledge of the staff is excellent. Plus a great Management team. I highly recommend them!!!
Stopped in For there stereo event tonight and was shown what I asked for. Michael Baker, my salesman didnt try to blow smoke and oversell me but was honest which I appreciated and so I spent $700.00 Of my hard earned money on a new 9.2 surround and a set of speakers. Check them out see for yourself!
Bought an OLED TV. Olivia was very nice and price matched the competition.
Its the ONLY camera store in the area. The have nothing for Panasonic cameras which I have, all the accessories are overpriced and they didn’t even have step up and step down rings.Not to mention the pushy staff that would NOT stop breathing down my neck so I could breathe and look at anything.
Amazing selection and prices. Locally owned which is a huge plus. Employees seem happy to be there and were super helpful and knowledgeable.
Seriously...if you are searching for an amazing, go above and beyond service and quality company, you need to ask for Nathan..he is trulyyour the most professional, prompt, kind and honest person you will ever meet. Thank you Nathan for everything. We will see you again. Ron and Sandy White
Excellent product, excellent prices.Excellent customer service.You will not find a better audio/visual retailer.Huppins customer service went above and beyond anybody Ive dealt with in the past.Great store.
I have been to Huppins for a variety of products over the years (TV, vacuum, blender, cables, video camera, accessories, case, etc) and Im always thrilled with the service! All the sales associates are friendly. If one person doesnt know the best answer to my questions, they connect me with an expert in the company who helps me quickly and efficiently. Ive come to rely on their expertise. I can tell by their in depth product knowledge that they are well trained. Since they only carry quality items I dont have to worry about buying cheap junk.
Wonderful, easy smart tv purchase. We had it installed and set up fromHuppins in Spokane . We are in Idaho. Love the TV set and the two installers, David and Cody were spectacular. Highly, highly recommend Huppins for electronic products.THANKS!!
If you like paying premium pricing go here. Just watch out because youll be bombarded by guys in ties on a commission. Grossed me out and I left. I literally had 5 guys ask me if I needed help within a minute and a half. Easy too swarmy for me.
Quite happy with my latest experience at Huppins. I went in to look at a new projector and receiver for our media room to replace the one that I bought from them almost 12 years ago. I showed up 30 minutes prior to closing time on a Sunday, thinking I would just take a quick look at what their inventory was like and then go home and do some more research before buying such a big ticket item. Eric, the salesman there, showed me his choice for a projector that was in my budget range. It was already set up and running in a simulated theater room so I was able to actually see what it would really look like when I got it home - WAY better than taking someone elses opinion from an online (possibly paid for) review. We viewed a couple different sources and I was sold.When I asked him for a quick recommendation on receivers, he showed me a few in my price range and explained why he liked one in particular over the others. It was a last years model that was a full 50% off of the original price but at the same price or less than some lesser models.By now it was 10 minutes past closing at at no time did I ever get the impression that we were rushing or that I was keeping him late. Which I was... Also, never any attempt at up-selling.I had done a LOT of research online prior to going to Huppins and I can confidently say that they have a truly high quality selection and VERY competitive prices (especially now that any reputable online business will also charge you for local sales taxes).**I actually spent a considerable amount LESS than if I had purchased similar quality equipment online.**Best of all, their sales team ROCKS! Thanks Eric for taking the extra time to make sure that when I got home and set up that I would be thrilled. HUGE difference from what I had previously without killing the wallet!
Very knowledgeable, professional. Great customer service. Awesome experience getting a whole new TV and sound system for our new home.Thanks Huppins!
I dont think I have ever posted a negative review, but I will make an exception this time. I see the ads on the television lately and want to throw something at the TV. My experience in the store was far from pleasant. I walked in to the store prepared to buy a good camera. I was looking at the cameras for a few minutes, and had no assistance, even though I tried to catch a sales persons eyes. Then about the time I was giving up, I heard a male voice say may I help you with something. I was about ready to reply when I turned around and saw that he was speaking with a male customer that had just walked in to the store. I was ignored because I was female? Needless to say, I walked out and went to Best Buy in The Valley where I was treated like royalty, and left there with a brand new camera.
Super helpful and great place. Didnt expect much considering I thought it was just a TV and home audio place. Like they say in their commercial they are so much more with kitchen appliances and computers my wife and I got distracted by everything when all we wanted to look at was a new sound bar
Extremely helpful sales staff. Great selection. Price-matching options. This is my new go-to for camera gear and electronics in the Spokane area.
Very cool place to shop cameras and lenses. The salesman knew his cameras and lenses, and I was able to make an informed decision about what ultra-wide lens to select for my Nikon D3500 📸
There is quite a nice variety of electronics at the store. I live some distance from their location and decided to make the trek there to purchase a new receiver. I was greeted by a salesman and explained what my issues are. He guided me to a receiver and I purchased it. I have the exact same issues with the new one. After calling the store to voice my concerns I was told it was past the return date by a few days. Now I have wasted money and time on a piece of equipment that is not pertinent to my needs.I have purchased items in the past from them. I was pleased with those.
Robert Specters help was amazing, very one on one, walked away after my purchase and still feel the same way today that I made the right decision, even when there was other customers in line I never felt rushed. Amazing shopping experience!!!!!
Do not buy an Epson projector. Mine lasted 3 years and the optical engine failed. Under 5000 hours on the unit. 3020e. Called support and was told out of warranty. To repair they estimate 700 + shipping without any warranty of workmanship. I asked for 1/2 the cost to repair. No reply. Very poor customer care.
I bought a couple tvs here in the last month or so. great experience all around. friendly staff, good prices and they make any kind of return really easy
I rarely post any online store reviews, but Huppins deserves it. I was shopping for a new mirrorless Nikon Z6 camera and got a super help from Robert Specter. He works in the camera department and I was pleasantly surprised how knowledgeable and helpful he was especially after my very disappointing experience in Best Buy store on Newport Hwy in Spokane.I will be a repeating customer and will recommend Robert and Huppins store to anyone.
We selected Huppins to install a new sound system with our existing large flat screen TV. They gave us an initial bid that included three options. Once selected we scheduled the service install. They arrived on time and did a superb job. They were thorough, put everything back together, cleaned up afterward and gave us a very clear and easy to follow set of instructions to operate our new sound system. Their prices are competitive and the entire team was very professional. I would highly recommend them.
We are very happy with our experience with Huppins and their installation team. They installed our Television in our new home. From start to finish, it was flawless and we highly recommend their services. Karla and Dwayne
I just wanted to say thank you again for such a wonderful experience at your store. Zachary Curry is a true professional. My husband and I left there confident we got a superior deal, but more than that, the best TV buying experience we have ever had. There is no doubt we will drive all the way up north for any and all of our electronic buying needs in the future. Shop local!
Good selection of inventory. But when I walked in to get what I needed there was 6 reps standing around and no one came to greet me or ask if I needed help. Felt rather awkward as they all looked at me and then ignored me. Think I’ll buy my Bose somewhere else.
My wife surprised me with a new Onkyo TX-RZ820 receiver as our older Boston unit had died several months ago. The sound quality is amazing and the Dolby Atmos really brings an immersive height, width and depth sound field to the movie watching experience. I can stream audio from my phone and power a 2nd room if I want. The price was amazing and the in-store rep was very helpful. Thanks Huppins!
With so much business online sometimes nowadays, I feel blessed to even have a hands on camera store in my town. With it is just nice to go pick up an item the same day and also to just talk to someone. Very personable and knowledgeable people and I like nice people in business. I have always been satisfied with the quality people they present.
The Huppins team were excellent to work with in delivering and installing the home theater and sound system. I recommend Huppins for their professional approach and delivery of services.
Was going to leave a good review because I normally have very good experiences here. But after going in today and getting completely ignored by the employee selling me a Canon 77D lp-e17 battery, I must leave 2 stars. Very rude and disrespectful to ignore someone talking directly to you. Not sure what his name was, but hes bald with a tattoo on his left arm.
The team was tenacious about solving connectivity issues. Very professional and kind with a great team attitude and excellent problem solving skills.
Huppins has high end camera parts. Sales representative was very helpful and knowledgeable.
They are a little more expensive but the people seem to know their stuff for the most part. They also have gone above and beyond in the past to rectify a problem, love these guys
Nice store, friendly staff. And some amazing prices.
Thank you Nate! He took time out after hours and was able to resolve all my questions and problems! Excellent service.
Went looking for a TV. Its nice to walk into a store and have a salesperson greet you, and show you around and be knowledgeable of the products.
BEST price and UNBELIEVABLE customer service.Do you need help setting up a home theater system? If so, look no further.A little background. I started to spec out the system I was interested in about six months ago. I had already selected a projector (Optoma HD39DARBEE) and a screen (Da-Lite 36458 Model B with CSR) based on my budget and the size of the room where these were going to be installed. Wasnt sure about speakers quite yet.Anyhow, I wanted everything to be professionally installed, so I contacted Huppin’s. I ended up working with Eric, who heads Huppins Custom Install Team. The first thing I will say about Eric is that his customer service and communication skills are second to none. Im a rather particular person, and so I had LOTS of questions along the way - some were over the phone, others over email, and others still over txt messaging. Not only was Eric quick to respond (even over weekends when he was off, which I didnt expect), but he always took the time to explain all of the little details in between...I never once felt like things were rushed. He was also very respectful about some of the decisions I had already made coming into this, such as having already decided on the projector and screen...and I never felt any pressure to consider otherwise. What Eric did do, however, was carefully research the products I had chosen (including misc. items like cables, race track wire concealer, etc.) to make sure that everything would work exactly as I envisioned when his install team came out. He was meticulous. I might also add that his suggestions along the way were truly helpful. For example, I planned to have them run HDMI cable through race track wire concealer - until Eric told me about an active HDMI Balun extender solution that allowed signal to be carried over a flat CAT 7, which allowed for a much smaller footprint and cleaner look as far as the wire concealer was concerned.As we got closer to the install date, I ended up deciding on a JBL 3.1 soundbar for my audio solution. I found an awesome Black Friday deal, which I told Eric about. Eric said Huppins carried the JBL 3.1 soundbar as well and would happily match any price I found on the Web – and this way, they could have the product ready to go and bring it out with them on the day of the scheduled install. I happily agreed (way easier & more convenient for me).When that day came, Eric and his team, Jason and Darin, arrived on time ready to go. The job was originally expected to take 3 hours, but instead it took only two. These guys were quick and efficient, and the quality of their work was outstanding...everything turned out even better than I imagined.That said, after I had a few days with the system, I began to wish that I had gone with the JBL 5.1 soundbar (w/ detachable speakers) instead, so I contacted Eric to see if I could exchange the 3.1 for the 5.1. Eric was more than happy to accommodate -- two days later, I brought in the 3.1 system and made the exchange. BTW, if you too are on the fence between those two systems, DONT hesitate -- go with the 5.1! Having full surround sound is worth the extra $, especially given JBL’s recent price drop.As you can probably tell, I couldnt be happier with how everything turned out.So, what can I say about Huppins? Best. Experience. Ever.
Bret was awesome.
Locally, family owned. They have medium to high-end quality. No cheap crap. They dont just have electronics. Check out the inventory and support local business.
Huppins never disappoints. Whether it’s buying electronics or their service center. They go above and beyond to make sure the customer is happy every time. Won’t but electronic anywhere else, every again! Fixed two TVs now that had minor problems, but got to them ASAP.
Would be nice to have bigger selection but not bad. They haggle on prices witch I love. Sales staff are just like youre friends.
They have signs up for a price and then you cant find the thing they advertised. Wouldnt buy anything from them. Id you advertise it then you better have it!
Excellent store for high end audio, video, cameras and more. They sell the items that box stores dont because theyre too expensive. Offers great open box discounts on new items!! I saved 100s on a new Klipsch speaker system!
When I walked in looking for an accessory, I didnt expect to be talked down to and made to look a fool for even suggesting that said accessory existed. If they do exist isnt a way to start a sentence. I found it, and the folks at the place I went to after were a heck of a lot friendlier and showed me right to it. First time at Huppins in many years, but it was definitely my last.
Jason is the man and hooked me up with a Canon 70DThey were all very helpful and knowledgeable!They pointed me towards what I wanted rather than what they wanted to sell me!Awesome local company!
Awesome top quality store
Waaaaay toooo expensive! $30,000, YES, $30,000 for a set of speakers! I dont think so. If I wanted to spend $30K, I could get a professional sound system from Carvin in California that would have 2000 to 3000W amps driving the system with three or four-way speakers that put out litterally concert level/quality sound with a rack mounted equalizer and parametric eq on the sound board and I guarantee it would sound way better! In fact it is a sound system for doing concerts! I know this first hand as a friend of mine whom I ran sound for bought a small system for about $1600 at the time which came with two mics, two three way speakers, 2000W amp, and a 16ch. mixer board. That thing was loud & clear! No distortion at all. It sounded great. Put it up against an old 8000W system that had separate woofers, midrange, and tweeter cabinets w/a 24ch mixer that kept overheating the amps which would shut down the system until it cooled off enough to start back up, and the Carvin system my friend had blew it away! If you want good sound quality, you can get it for cheaper just by buying a concert sound system.
Robert in the Camera dept. is very knowledgeable and a likeable guy. Great experience at this store!
Poppins always has people ready to help everything you need want to Spokane finest stores
Nic and Nate were the absolute greatest guys, so professional, thorough, meticulous! We will always tell our friends and family to go to Huppins. Thank you for going the extra mile! Gary and Patty Petersen
I have purchased stuff from the Huppins my whole life. Great family. 😊😉
Hi Murray,I have been a OneCall customer for close to 20 years.....spent thousands of dollars with OneCall too.I would like to comment on one of your employees, Patrick G., who has been with you for I think 17-18 years..So you know where I come from, I have been in Industrial Sales for over 33 years. I take major pride in helping Customers get what they need to be Successful and or Happy!Patrick deals with me that exact same way. He goes out of his way to make sure Im getting what I need to make my AV system more enjoyable and capable.A lot of sales guys in this arena just want to up-sell you with all their might even if its something you may not need or want. Patrick takes the initiative to make sure you understand what you are interested in and how will fit with your existing components.Im sure you know how lucky you are to have him in your employ!Regards,LarryPresidentSource Point Associates
Absolutely awesome people and service. Very professional and helpful!
Well supplied store with people who can find answers to your questions.
Stellar customer service from Eric Miller! An audiophiles treasure. I came in to see what I might truly enjoy, and with his patient help, found it.
Great selections and beautiful place. Will shop again
Nick and Nate installed two TVs purchased from Huppins in addition to Sonus speakers on these TVs plus an existing TV in our home.Nick and Nate took their time to do things right and we appreciate the Huppins expertise.They helped explain the Sonus system and how to add music from select apps.All in all, a good customer experience.
Mike B. was a pleasure to work with shopping for a new TV and when I had a problem with the one I took home they handled my exchange without any hassle. I highly recommend giving these guys a visit, theres no reason to buy online with a shop like this in Spokanes backyard. They also skip the Monster cables scam that you get at Best Buy!
Great selection, knowledgeable and helpful staff, competitive prices(even against online retailers).
Bought a video recorder. Very happy!
Staff was very helpful, even though they did not have what I needed. They directed me to where I could get it and even looked up other places for me in case they didnt have it. I will shop there the next time I need something they carry!
Helpfully but didnt carry what we needed and that was a gps for truckers. But do go in and check out their $10,000.00 speakers!
Horrible service!
The sales guy was only somewhat helpful. I really needed some guidance on slr cameras and he gave me very short answers. The store itself is GORGROUS....so clean and impressive. I could hang out in there for hours. Probably better prices online for most things, but its good to support local, and talk to a real person.
The crew from Huppins arrived on time and were very professional and knowledgable about our specific audio/visual needs. I did not buy all new equiment and had a problem with my receiver. We had to buy a new one and they will have to come back. Nick and Nate were part of a 4 man crew. All the guys were great. I highly recommend the Huppins crew.
I brought my camera here for Huppins to take aook. He got it fixed for me. Highly recommended.
I bought my last television at Huppins after spending an entire day driving all over town to every place I could think of that sells TVs. The last place I went was Huppins and I could have saved myself some time if I just would have gone there first. The sales associate was extremely knowledgeable and provided the kind of no pressure, laid back sales experience that I prefer. I told him what I was looking for, the price I wanted to spend and he showed me everything they had that fit my bill and explained what made them different. I walked out with a better TV than I was expecting to get while paying less than I had budgeted. I couldnt give them a better referral than that.
Great service here. Bought my TV and surround system here. Great stuff.
Bait and switch. There are no headphones for $7.99 as advertised. Thats false advertising. If they keep doing this the BBB should get involved.
Purchased a new SONY TV from HUPPINS January 9th, after comparison shopping WALMART & COSTCO. Paid a bit more. But the purchase price included: delivery, set up & programming ... Money well spent !! Eric the tech we dealt with was knowledgeable & pleasantly professional. The set was delivered as scheduled. The delivery team cleaned up after themselves and did the job in under 30 minutes. That evening. When we realized the color & brightness (factory-settings) were too intense. I called Eric. Who talked me through the adjustment process, in less than 5 minutes ... We could not be MORE PLEASED with HUPPINS.
Somewhat discount would be the best way to describe this place as many of their products can be had for the same if not less of a price at bestbuy or amazon. Components such as speaker wire or hdmi cables are grossly overpriced. Would reccomend as a locally owned business but the employees are condescending and pushy with the sales.
Was awesome and there a local business, didnt buy on price but they were less than the box stores and answered all my questions good job guys.
Great customer service and the employees are all very knowledgeable about all their products.
Friendly atmosphere and a good selection of products to losten to.Sales person needed a be more knowledgeable in priduct lines ...
Every time I go to Huppins I get amazing service and the best prices. I truly appreciate having a store that carries the elite level electronics I’m looking for at the price I want to pay. Go Huppins! Lifetime customer.
Huppins is the best place for any electronic needs! They have been here for a very long time, and have never disappointed. Their staff are all very helpful and knowledgable, and they make everything very simple!
Still the best camera place in town. Friendly and knowledgable staff.
Great customer service. Bought a lense and Robert was extremely helpful, nice, insightful, and no BS. Also gave me some tips for a beginner photographer.
Knowledgeable and great listeners... no up sale.. just hard facts... wonderful..
Awesome selection of products and services, friendly staff...