Let me set the stage—We take a 6 a.m flight from Texas into Salt Lake City…I drop my phone at the beginning of our family vacation, screen kaput, we take it to Fixit straight from the airport and receive the best customer experience possible. Skyler was incredible. He prioritized our issue, diagnosed the issue within minutes and figured out the real problem had been a lack-luster previous repair. Because the repair was so simple, he didn’t even charge us. Is this place just the best? Can confirm.
Tyson was incredible! My phone screen had entirely fallen off an hour before they closed. Not only did the small emergency get fixed in that time frame, but he also was able to give me an alternative option when the first was out of my budget. Tyson sent a text to check up on the performance of the new screen a week or so later, as well. Fantastic experience and quality. My go to recommendation from here on out.
We’ve come a few times for major and minor phone repairs and everything comes back good as new! Quick, prompt service and friendly, knowledgeable staff. If your phone ever breaks, this is the place to take it!
I was having a weird issue with my iPhone SE 2nd Gen. Took it to Jared on Saturday and he had the issue fixed in about 42 seconds!!! Absolutely outstanding service and no charge to me!! I will be back for any other future concerns. Prompt & Professional Customer Service. I appreciate an honest company in todays world of business. Two Thumbs UP!!!
My phone was vibrating weirdly, turns out there was a little screw that was lose inside. they fixed it up really quickly with no charge. over all had a great experience 😊
Love this place! My brother recommended me to go here to get my charging port fixed and they did it in such a good amount of time for a great price. 10/10!
LED screen was cracked and my daughter tucked it into her leggings to go jogging. I dont recommend that practice, especially in triple digit weather. Jared at Fixit Mobile ordered a new screen and dealt with the moisture damage. Now the phone works as good as new. And we bought a good phone case and screen protector to cut back on cracked screens. Thanks Fixit Mobile!
Great price, knowledgeable staff. Super quick and great job.
My wife and I both cracked our screens on our phones. I made an appointment with Fixit Mobile and they were both repaired as good as new the day I took them in. I was very impressed by the professionalism and quality of work. But what really was above and beyond was the follow up a week later to make sure everything was working fine.
Wow! Jared fixed my phone in under a minute. Literally. I couldn’t hear through my ear speaker on my iPhone and he was able to fix it fast and efficiently. Great service here at fixit! Definitely will come back.
Super helpful. Answered questions and very friendly and knowledgeable. Highly recommend.
Horrible place didn’t want to fix my phone even tho it was on the 90 day warranty tyson tried yo make any excuse to not fix my phone and kept laughing when I would tell him that price I payed n to fix it very disrespectful n not professional told me he wasn’t gonna fix it bc the company was losing money so he wasn’t gonna fix it over a scratch that was non existent
They fixed my daughters Switch perfectly and quickly! Thanks!
I got my iPhone battery replaced by fix it mobile. My battery was draining quickly and the health setting said 90% health for about 4 months. I wasn’t sure it was accurate. I talked it over with fix it mobile and they helped replace the iPhone battery. Thank you fix it mobile. I’m glad I could get this problem fixed.
I hit the jackpot stopping in at FixIt Mobile today! They really know what they are doing. They quickly took care of my problem, I received excellent advice and enjoyed outstanding customer service. I now know where to take my cell phone if I ever need a repair or expert advice.
I had called the business earlier and maybe seeing about selling some of my old electronics that I have like an iPhone a tablet and in tune one mini laptop and when I went to go in to talk to them Tyson answered the desk and when I was talking to him about it he basically said none of my electronics is worth any money at all and did not even look at them
Super bad place I got my screen fixed for 300 got a 90 day warranty n it stopped working 4 days later went back n they made every excuse not to fix it for free, I got attended by Tyson n he was very rude n didn’t fix it.
They were very good and helped me a lot. Jared was awesome
Fixed s repair on my charger port by jared, he did a great job.
Awesome! I brought in a locked phone and they helped me out for over an hour to try and contact the service that unlocks it. I ended up buying a different phone from them and I love it!! 10/10 would recommend!
I paid $50 for what I hope was a brand new battery. However, it dies to quickly. It killed 20% in 2 hours for making a phone call and sending a text. I don’t understand!! I personally feel like they didn’t replace my battery; but charged me and said they did. My battery was fine before, it was barley 5 months used.
This company had excellent costumer service!!!They put a new screen, charge port, and battery for a little over $200. It was on the more expensive side, but definitely worth it! they found water after replacing my screen. they offered to fix it for free! awesome company! definitely recommend!
Took my iPhone in because It wouldn’t charge. I had tried cleaning the charging port with everything I could think of and still it wouldn’t charge. I asked them to replace the charging port and was quoted a reasonable price to have that done. When I returned to the store to pick up my phone they said they didn’t need to replace the charging port and that they were able to clean it and it was charging just fine. They took the time to do this and said there was no charge for the service. Wow! Most places would have at least charged a cleaning fee if not their quoted price for fixing the phone. Very impressed with this company.😀
Had a great customer service experience with technical representative, Jared, at the Spanish Fork store. He fixed my problems with my iPhone quickly and was so pleasant to work with. Thank you for having such a great store in our area!
My phone screen broke the day before a very important job interview. I went in to these guys and Schuyler had my phone repaired within a few hours. I would highly recommend.
Quick, affordable, and professional service.
Schuyler was very helpful and knowledgeable on replacing our iPhone battery, And diagnosing the issue with the phone. We will continue to see him for our phone issues.
Took my phone for a screen repair. Skylar was helpful and professional, and I couldnt beat the price anywhere. He did a great job. I will definitely recommend this place to friends and will be a repeat customer!
Quick service. Very professional. Will be returning when I have problems with a phone.
Friendly staff, by far the best prices I found for any hardware fix for a cell phone locally. Only negative was being assured they had a part on hand that was actually at another location. Delayed my phone repair a day when I expected an hour time frame. Just call ahead and see if the location has the parts, no biggie.
My Husbands phone went for a swim and we thought it was a goner. As a last resort we stopped by to see if anything could be done. Skyler helped me and got my phone back to working order! I plan on coming back for any other issues my phone has.
My phone wasn’t charging and they quickly fixed it without having to replace anything with no charges! They could have falsely claimed I needed a new charger and charged me. Thanks for the help !
I went in with the tip of an Auxiliary cord stuck in the aux port on my phone. Within 30 seconds, it was out through simple means and the man who helped us said it was free of charge because we didnt have to take apart the phone. Wonderful place!
Absolutely fantastic! Ben and his team were very helpful and knowledgeable without playing games. Would recommend any day of the week. Also watching how helpful they were with other people that came in while I was there for my repair these guys are great and have competitive rates as far as repairs go. extremely pleased!
Fast service. Friendly staff. Good clean work done on both mine and my husbands phones.
Great experience. They went out of their way to make sure I was happy. Friendly, positive employees. I will recommend Express mobile!
Tyson is awesome and was super helpful. He did a great job with the repairs we needed and is very knowledgeable!! I will recommend him to everyone!
Helpful and friendly, fixed my phone’s problem quickly!
Associates were very friendly and helpful, however, they returned my phone to me with the back glass damaged and not even centered properly. The glad came back off on my way home.Update: while I am pleased with the response of the store owner Im afraid warranty may not be covered as they could not fix the issue I originally brought the phone in for. Until this is settled I change my review to 3 stars.
The staff was super polite and supportive. 10/10Would go again
Had the battery replaced on my 6, they had it done in less than the 45 minutes quoted and it works great!
GREAT place to get your Iphone repaired...no reason to drive to an apple store! This place is honest, fast and accurate...I took my daughters phone in because we couldnt get the charger to go in and so it had died...they found the problem...a piece of her old charger was stuck in it...fixed and NO CHARGE as they didnt have to replace anything...I am a customer for life!!
Had a phone with a dead screen. Needed to get the contacts onto a new phone. They were able to put a screen on the old phone and then transferred the data to the new phone all for a reasonable price and in a short time. The service was great.
The screen looked great when I first got my phone back but now it is coverd in cracks and came back with Touch ID broken. It wont read my fingerprint and Ive tried many ways to fix it. Phone was sitting on my couch, I picked it up to check the time and the screen was totally cracked! Went in because there is supposedly a 90 day guarantee. I was told it didnt cover cracked screens, even though nothing was done to make it crack. Not sure what the guarantee coverages then. Emotional damage maybe? Will never ever give them my business again or refer anyone to them. They are also more expensive then any where else. They were close so they got my business but never again! I guess Ive lost my 170.00 that I paid them for my screen.
Great experience, screen repair looks great. Tyson was kind and efficient and contacted us promptly when finished. Thanks
My SIM card got stuck in my phone in they removed it for FREE
Wonderful service! They fixed something minor for me and didnt charge me. I will definitely be going back here for my needs.
Cracked my LG G5 lens. Called them, had them order it. Took them less than 15 minutes to fix. Also the workers were super cool
Battery replacement for iPhone 6S, done... but now volume buttons dont work. They told me I am responsible for repair costs... REALLY?? You guys broke my volume buttons not me.
I was having an issue with the button on my iphone. It was constantly taking screen shots and opening Siri. I walked in and within 10 minutes they had it fixed! It is working perfectly. They provided an awesome service with very little cost. As a single father of five they saved me a bunch of time and money. Very Helpful! I would highly recommend the Express Mobil in Spanish Fork.
Great customer care, got a screen protector put on my galaxy 6 phone. It fell off that same day, I called them and they made things right. Screen protector is great, works well, will be going back to them for my phone(ing) needs.
Very helpful staff, they were able to quickly diagnose my phone and help me figure out what my options were.
Awesome service and amazing staff! They knew exactly how to fix the problem!
Now FixIT Mobile. Stoked this company is growing and providing service all through Utah.
I brought my phone in . To get my screen fixed!!!... and I dropped it off . They told me pick it up in 2 hrs it will be fixed. 2 hrs later my phone hasn’t been touched nothing was fixed! He said give him 15 mins. So he rushes it and fixed my phone!! That 2 hrs I’ve waited he could have done it in 15 mins. Bad service . Guy was anti social . I paid $129 for 2 hrs wait I’m never going here again!!!
Honest and fast
Crappy quality, and crappy customer service. A few days after I gotten my phone screen fixed it majorly cracked after it fell out of my pocket. It was also not responding to touch very well even before it cracked. I also had a ZAGNET one of the best phone protectors out there. Just like all the other reviewers I have to agree the products they use are NOT good quality. They offered to take ten dollars off. SOOOO kind considering i just paid $170 dollars for their crappy quality screen that cracked and ruined my phone after a week.
One of the worst customer service and over priced services would not recommend they will over charge and there 90 day warranty really doesnt mean anything.
Great job! So much cheaper than a new phone! Thank you!
Repaired my phone screen by 10 minute later, a little crack was on the new one. This wasnt from me treating the phone bad. I showed them it and guess what 150 dallors to fix my cracked screen with another cracked screen . biggest waisted time and money to me.
Ive used them twice and once they fixed something minor for free. Best place ever.
Knowledgeable. Efficient. Decent prices.
Friendly knowledgeable phone repair at a reasonable price! Highly recommended!
Absolutely awesome service. Took 15 minutes to repair my camera on my s7 edge.
Great customer service and great employees, all of them, professional and friendly, great job !!!
Really competative rates! Mckay and his team have very professional customer service and i would recommend this place 100 times!
Tanner was such a help this morning. Phone died last night, he got me set up on a new one and helped save my contacts!!
My overall enjoyment level was 5. Out of five.
They are quick and helpful.
Its just kind of a rip off. They tried charging me 350 to repair my phone screen. Id rather just spend a few extra bucks to get another used phone or even put that money towards a brand new phone. Also the store is just kind of run down and empty.
Easy access
Great service.
Worst customer service.
The Spanish Fork location took great care of me today, I was super impressed. The original screen replacement installed wasn’t working 100% so they installed another and I am back to new! Skylar went above and beyond, he stayed late because I was in a time crunch (heading out of town), he volunteered to stay late and get my phone issue resolved. Very impressed, will return again (I actually came to this same company previously with a different phone years ago) and will recommend them to anyone needing a fix. THANK YOU!