Imagine pulling up to an event where you have to impress people for a few hours, youve been stressed about it thinking all month about it.... Now Imagine pulling up to that same event in Rollys Royce or a McLaren, with butterfly doors up blasting the new Migos Album, people staring and losing theyre minds lol now you see the bigger picture. Beautiful quic rentals the best in the business.
Rented the Rolls Royce for my nephew’s prom and the driver Chris was outstanding; he called when on his way to make sure the address was correct, was professional, and called with updates throughout the night. He also called the next day to inform me that my nephew left his debit card for pick up. The only thing that prevented a 5 star review is the communication leading to the event wasn’t there - I had to call to make sure all was confirmed as well as call twice for my receipt once paid in full. This is super important when there’s a purchase of this magnitude and when there’s a special event to assure the client all is well. I’m seeing the bad reviews and feel bad, but also very happy we didn’t experience any of it. Thank you Nader and Chris!
Quick friendly service and great selection of cars. I rented the G wagon last weekend for a music video and it worked out great! 24 hour rental, all cash and deposit came back fast and easy. Will definitely be back !
Best customer service in the game!! Highly recommend to anyone in Detroit looking to show off at ANY life event
I didnt want to believe all the bad reviews because Sam came off as a nice guy but boy was I wrong! These people are horrible and lie in your face as if you were born yesterday. They are running a shady business. They will take your money and then last minute say the car was crashed. If you dont want your special events ruined then I highly suggest for you to stay away from this car rental company.
WARNING WARNING 🚩🚩🚩THIS PLACE IS NOT LEGIT TURN AROUND DONT RENT FROM THIS PLACEI THEY ASK ME TO CASH APP 200 DOLLARS AND DIDNT GIVE ME A CAR OR MY MONEY BACK THE PERSON I SPOKE WITH SAID HE WAS THE OWNER, MANGER, SALES REP, PROPERTY MANAGER, SERVICE TECHNICIAN, and HR CONSULTANT EVERY TIME I CALLED I GOT THE SAME PERSON SAME VOICE DIFFERENT TITLE THE OWNER/Sales Rep said he was all these ppl THIS IS A CON PLACE AND POLICE REALLY SHOULD LOOK INTO THIS PLACE 🚩🚩TURN AROUND DONT GO THERE🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩
I rented their brand new c8 vet and it was amazing I loved it. Will be renting from here soon!
Rented A Bentley on 06/24/2021 for prom Owner named Sam is a real cool dude alongside his staff as well Service was Great
Bad customer service..just called and hung up 3 times. She didnt even know what cars they had before hanging up on me...and this is supposed to be luxury. Dont trust them.
Sam and his sons were awesome the prices was great they provided accurate friendly fast service I will definitely be renting again my new partners
DONT RENT FROM THIS PLACE THEY ARE A RIPP OFF THEY KEEP Your MONEY and most of the cars you see on the website they don’t have go somewhere else legal
Terrible place never rent again built a car workshop every car has a defect then they want you to pay for problem never again
WORST WORDT PLACE EVER. IF YOU WANT YOUR EVENT RUINED CALLED THEM. THEIR REVIEWS SPEAK FOR THEIR BUSINESS PRACTICES. THEY DONT ANSWER WHEN YOU HAVE PROBLEMS AND JUST CONSISTENTLY RUIN EVENTS.
TURN AROUND DONT CONE HERE RIPP OFF
Ima be simple Please don’t waste your time and and money and even try to rent from these ppl real scam they are really unprofessional.
Avoid this place at all costs. If you’re looking to rent a luxury vehicle for a big or an important event then they will absolutely let you down.
They are the best rental company I do gold digger pranks and trust me I will be using everyone of there rentals
DONT RENT HERE TURN AROUND THIS PLACE IS NOT LEGAL they took all my money and didn’t even give me a car this company need to be reported don’t rent here they will take your money they prefer to take your money threw cash app but u will not get a car
Hands down the worst rental company out there don’t waste your time or money
If you want them to RUIN your wedding and make you cry from stress while you’re in the middle of taking your wedding photos, call these guys!!!! These people called me TWO HOURS before the pick up time to tell me that the the Rolls Royce that I rented for my wedding was NOT going to pick us up because of a leak issue that happened the night before. They had no other Rolls Royce available and we had to scramble at the last minute to find transportation from our hotel. To say that I wasn’t pleased is very much an understatement.I should have known that they were going to be this unprofessional since the owner had told me that they would send me the agreement on a specific date and didn’t send it. I had to follow up with them more than once to get the contract. Same goes for the refund, I had to call them twice to remind them I hadn’t received a refund.It was stressful enough planning a wedding during Covid, and this company added to that stress by being unprofessional and really ruining what would have been a special time for my husband and I on our wedding day.
They quoted me 650 a day for a 2021 suburban lmao go to enterprise it’ll be about 160 maybe less you gotta be desperate to come here lol
Very kind and appreciative
Not sure why there are some bad reviews talking about scams on here. Ive been comparing companies in an attempt to plan something both special and financially reasonable as well for my wedding anniversary, and i finally found that here! Thank you Detroit Luxury Car Rental for helping me make our special day even more special! Phenomenal customer service!
As father of the bride this spring, me and my wife wanted something stylish to arrive in, We found the PERFECT luxury car A new Bentley which will chauffeur both me and my wife to and from the reception. The employees were a great help and made the booking of the car as well as a limousine for my daughters big day a breeze! The pricing is reasonable and the deposit is fair. Thank you DLCR!
I will always represent this company to the fullest, Ive been renting from Detroit luxury car rental, Luxury Limousine Detroit whatever you want to call it for 7 years now and I never had a problem with them. Ive always gotten my deposit back in full. Ive always been treated like a V. I. P . customer and they always have the cars that they say they have. especially the Maserati and the new G-wagon, I mean come on the picture is taking right front of the building. thumbs up best customer service treat you like kings and Queens
Warning to all, Detroit Luxury Car Rental. You will know why I am saying this after you read our horrid experience as customers with this horrible Car Rental business, and the so-called owner named Sam.My sons wedding was on June 25th. He was referred to this Car Rental . He reserved a Mercedes for his Big Day. On the scheduled day, he went to pick up the car only to be told that the Mercedes was not available. He was told it was at shop for service .The photos in their advertisement shows numerous luxury cars- Anyways, they settled on giving my son a Corvette--not exactly what he was hoping. Nonetheless, he did not know that the Corvette was out of gas & the Air condition doesnt even work. Who rents a car to a customer with an empty gas tank and No A/C during Summer season and without telling my Son? Because of this, the car stopped twice, once when he was driven it going to take photos with his bride. Then, it started only to stop again, but this time in the middle of a highway. He miraculously avoided an accident on his WEDDING DAY. My son called the Detroit Luxury Car Rental to inform them the car just died again, but received an ugly attitude problem from the customer rep. He was told to bring the car and get another one! how was he supposed to drive the car that just died on him? The owner must be very smart, thats why he did not need a contingency plan! they sent him another car, a BMW this time. But the BMW looked suspicious. It was recently painted but the paint was shady and it smell marijuana, unprofessional for a luxury car rental place. It looked as if it was stolen. Otherwise, I checked the VIN number and found out the {BMW Primary Damaged By Flood and its condition Cant Test or Start or Run at the time was bought}. License plate was EXPIRED { Expiration June 18-2020} My son was lucky he was not stopped by the Police on his wedding day.The next day, I went to the Detroit Luxury Car Rental to return the BMW and to let them know about what happened to my son. When I arrived at the lot, I was surprised to see no cars whatsoever outside or inside the showroom, despite all these fake marketing photos. I knocked on a closed door, a woman open the door. I told her have a complain about the mishaps that occurred to my son on the best day of his life. She turned her face and called the owner named Sam. As soon as he appeared with his angry face and attitude, he asked his assistant if she closed the door--which was odd since the business is located in Southfield and there were no gangs hanging around his business and this did not justify the strict security measures. Besides, he had no cars in the lot to worry about! As I sat down to tell him what happened, from a businessman to a businessman, not asking for a refund just to log a complaint, the owner Sam interrupted me and asked did I sign the lease? I said, no but he is my son who was inconvenienced and I can get him on the phone to verify and authenticate anything for you. Sam all of a sudden turned vulgar and started screaming and yelling as if he was on something. He did not seem normal at all while he was screaming his head off. I have been in the customer service business for over 36 years and this is not how to treat a customer. He was off the wall to a degree he got up ready to have a physical altercation with me. An employee got in the middle and stood between him and I. Are you serious? Really???Does this sound normal to you, that a business owner behaves this way? He asked me out of his business just because I came to tell him what happened to my son. I am sure Sam is not interested in repetitive business! I could not believe it when I heard it. This is not over. All Social Media and Better Business Bureau must know about this fishy Car Rental I am writing this, because I care about You as a customer, your Safety and to be aware to this company. Stay away from it!!
First class service! Cleanest car rental establishment I’ve ever used! Very accommodating and the rentals are amazing! The professionalism and punctuality are priceless! I’ve used all my personal and corporate events and have never been disappointed!
Before you lose money with this company, read the negative reviews and see how the owner rudely responds to each one. Businesses who respect their customers or potential customers (regardless of their ethnicity) would NOT respond back in a negative manner. These guys clearly need to take a customer service course at a local college. So if youre reading this, please STOP giving your hard-earned money to companies who DO NOT value your business nor your feedback.My advice to the owner: Do better! Youll make triple the amount of money if you do what you say youre going to do, stand behind it, and lose the racism. You couldve made more money via referrals, but since you have left such a bad taste in peoples mouths, now theyll refer people to stay away. Unhappy customers can ruin your business by posting on social media (and Google). Dont let your bad behavior be the death of your business. Hope this enlightens you instead of anger you. We already know where anger has already gotten you. Good luck!
Booked my car for prom with this company and I have no complaints. I got a better deal here than anywhere else. Thank you DLCR
I loved the friendly staff here when I was booking with them. Unfortunately something changed when I did more research on this company and the other names of this same company. I cancelled the reservation weeks before but they were very rude and unprofessionals. Now I’m stuck with the bill and the owner refuse to refund me. I recommend this company only if you pay with a credit card and only deposit less than 100$, and take a video of the car. Thanks
Drove to this place and noticed that theres not a single soul here. No cars or anything, barren land. Its literally just an empty lot. I was really looking forward to the Maserati.
My sister was using this company for her wedding, and the DAY OF the wedding they call us in the morning to let us know the party bus we rented was in an accident the day before and they would send us another companies limo. Come to find out they LIED to us about the accident, and instead last minute they wanted to service a larger party. NOT ONLY DID THEY CAUSE SUCH MAYHEM SINCE THEY LIMO COMPANY THEY SENT WAS HORRIBLE, THEY LIED AND STRESSED THE BRIDE ON HER WEDDING DAY! Dont waste your time and go somewhere else that actually cares about their clients. There are better places that will treat you right!
I have no idea how this place has a 4/5 rating on Google. During my wedding I requested 1 Limo and 1 Stretch bus for my event. They did arrive on time but both of the vehicles were falling apart. The limo had damage inside and seats were covered in towels due to repairs being required. The bus was probably from the 1980s and looked like it was in need of serious external care. Both vehicles were not washed and the drivers were not professional. When you shop around please make sure that you confirm what vehicle that you will be renting and do not deposit anything until the day of after the vehicle arrives if possible. A lot of limo companies are known to make false promises and rarely do they get held responsible for ruining the day. Please be smart and make sure to check on the vehicle even on the day of before the event if you do move forward with this company.
Enjoyed a wonderful experience with this company for my special day. The Rolls Royce was everything I wanted and more... complete with the chauffeur! Will be returning for my next event!
If I could give 0 stars I would the only reason I contacted this company was the great reviews but the experience I had this week with this company is unbelievable. First I called booked a car for my daughters prom in May the gentleman on the phone requested a $300 deposit I agreed he in turned stated he would send the contract over that day never received it. Next day I called again to receive the contract this time his system was down so no contract, waited another day called at 5 PM on March 12, 2019 requested the contract NO CONTRACT so I told him to cancel the car and refund my $300 at this point they are not reliable he then said the deposit was nonrefundable per the contract. WHAT CONTRACT remember I never received contract so we are going back and forth about this contract and my $300 so I end up disputing the charge with my credit card company but please please please be careful with this company. Just wanted to give people a heads up.
This place has the best cars Im so excited to be driving a luxury car for prom. Im stuck between the new midnight blue g-wagon which is so pretty or the C8 or the i8. Do anybody have any suggestions. Either way Im getting one or the other. Im going to be stunting for prom and I cant wait.
Had a fairly easy time renting a luxury car from this place. Im happy with the customer service as well as the car itself. Me and my wife loved the G Wagon so much we are thinking of getting one! Will be back
Great Staff! Great Quality! Great Experience! 5 star rating all the way! Our next event is already booked! Thank you!
Returned my rental this morning, let me first say that from day 1 the customer service was phenomenal! This just added to the already wonderful and easy experience with DLCR. Will be renting from here again!
Wow! After shopping around for a limo service for my wedding i couldnt of found a better company! Super professional and the limo was state.of the art. We had a few unexpected stops that where out of the way and they accommodated all of our requests! Thanks for helping make my day magical.
This is the best car rental I’ve ever been to! I had an amazing experience with their customer service and making sure I would get the car I wanted to drive when I wanted it and was an absolute blast to give my business to these guys.
Great company used them last year for my son prom I just booked the corvette for my son. Sam is an amazing guy he always hook it up
Gave a broken down limo; the AC was not working. It smelled really bad as if someone peed on the carpet. The chairs had holes everywhere, I couldn’t take a single picture. When I turned it down, they were almost violent. Now I can not get my refund back. The owner Samer Zahr was very helpful, he advice me to complain to the attorney general online and only takes 3 minutes. They only ask few questions to start an investigation. I appreciate the owner for his help but still can not get my refund.
Glad we came across this company. My husband and myself returned the White Mercedes G wagon with red interior yesterday after a 3 day rental, We were sad to return the truck, our security deposit was returned immediately and the rental process itself was a breeze . This company is a DREAM to work with, thank you for 5 star customer service! We will rent this truck again SOON! :)
Just called about booking. Never talked to someone so rude in my life. Actually got told to go f#%* myself. Real professional. Was planning on renting from them but definitely finding somewhere else now. And they will probably say they have no records of my call. Every bad review has that response under it. What a coincidence
Just returned my Mercedes S550 after renting it, clean car, great customer service, and the owner Sam was a delight. Will be a returning customer in the future A+
Please do not do business with this place. Lenny and Sam are the biggest SCAM. This place is very unprofessional. You will not receive the cars and services that you’ll pay for. I put down payment 3 months ahead on a black Rolls Royce and white party bus for my brothers wedding. Then paid full amount before the wedding. They promised me everything is all set. Unfortunately, the day of the wedding we did NOT receive the black Rolls Royce and white party bus. Instead, we receive a dirty torn down bus and a dirty Bentley with no rims on. It was embarrassing! The chauffeurs even said “Lenny and Sam are liars and they did this plenty time to other people”. Do not believe their page on their website. They did not have any cars that were on their websites. All they have are party busses and black Rolls Royce that does not even run. The black Rolls Royce is just for show for business. Lenny is the biggest liar. Please guys do not do business with this place. I am just looking out for everyone. I hope no one goes through the experience that I went through with place. Good luck to everyone! Also, note that every disappointment reviews here has LIKES! Just a thought. Since, it’s true!
I was looking to cruise the city this weekend in a luxury vehicle. I did a Google search and this place appeared in the results. Had put on my calendar to give these guys a call tomorrow. But after reading these horrible reviews. Im straight! Aint nobody got time for that! My time is valuable Iand I work too hard for my money. ✌🏽
Love the different cars they have this the only company that actually carry this inventory of fleet i was very impress of there customer service and on point delivery i come to Detroit for business at least once a month and this what i use every time i m here love the S550 Mercedes ...
We booked this place for homecoming. Samer Zahr the owner was very friendly when we were booking. After we returned the cars, we get a bill for stuff we never did. Our mistake was putting our trust in you guys and not making a video before pick up. Now going to court. We are looking to rent for prom and remembering this is making me sick to my stomach
Great service we just booked our prom package for May 2020 thank you Sam and Tanya for making this work.
Great company to use we visit Detroit at least twice a year and we use them for our company service totally reliable nice clean car and especially great customer service ..
Had a bad experience. Great service while booking and they answer the phone but then would give you a run down car. My car was very dirty. Windows would not work. Few times the car would not start. Bad memories.
Just returned my Bentley rental, and I had a great experience with this company, the cars are clean and the staff is great
I attended a wedding recently who contracted this company to provide a party bus on their big day for a large wedding party. On the wedding day Detroit Luxury Car Rental claimed the party bus was in accident the night before and would no longer be able to provide said bus, but to remedy the situation they would provide a limo. To everyones dismay, the limo arrived and was not cleaned from the previous party and it was not large enough to accommodate the entire party either. On top of that, the quality of the limo was atrocious. It was clearly on its last legs with a nearly flat tire and loud exhaust leak; hardly Luxury.We found out after the wedding that the party bus originally booked was not in accident after all, but in fact was assigned to a larger party last minute to turn a bigger profit.TL;DRWe ended up having to car pool in personal vehicles to the reception due to Detroit Luxury Car Rentals negligence. This company should be avoided.
Totally reliable we rented the Rolls Royce phantom for our wedding great service and on time ... looking forward to use them again for my cousin wedding..
My boss want me to write about this company we use them every week to market our clinic with new doctors great service and great selection of cars. I love the Rolls Royce.
Great can’t wait just booked the GWagon for my prom thank you Sam !!
We booked Detroit Luxury Car Rental for a party bus rental for our wedding on Sept 7. They (along with Party Bus Oakland County, Limousine Inc and AA Ultimate Prestige Transportation) utilize a partnership to scam customers for any party bus/limo needs. The morning of the wedding, we receive a call that the party bus was involved in an accident the night before and thus we would not be able to have a party bus for our wedding. We found out later that the party bus was never in an accident, but instead Detroit Luxury Car Rental cancelled on us last minute so they could service a larger party to make a bigger profit.Avoid these greedy crooks and scam artists for any transportation needs!Sidenote: Im going through various 5-star reviews and most of the users are fake so the owner can boost the companys declining reputation. I marked as many as I could as spam to have them removed.
New g-wagon, midnight blue is so sexy. What a way to flex for prom.
Just booked for my prom the rolls Royce great company can’t wait !❤️❤️❤️
This place has horrible business practices. This place left my little sister stranded at prom. The driver dropped my sister off at prom and gave her his number to call him when shes ready. Which she called the number when she was ready and the driver answered the phone with multiple people laughing in the background like he had his own party going on. And repeated to my sister that he was an hour and a half away and hell call her back. So 30 min later he called back and told he hell send a Range Rover to pick her up. A Range Rover does not compare to a Rolls Royce Phantom. So it took them an hour and a half to pick my sister up in a vehicle that my mom did not order. My mom (Marsha) paid almost $2000.00 for 7 hours with a Rolls Royce Phantom. So the total time with the Rolls Royce Phantom was 3 hours. So Lenny offered a $200.00 refund for this horrible business transaction. So what it boils down too is this is a scam business that takes advantage of prom season. And will be sued for this injustice!!!
Wow.... all these bad reviews I been reading made me change my mind. You all should report this company to the Attorney General in Michigan with an online complaint. They will make them refund your money and get them in order real fast, fine them and shut them down.
This company was used to service a wedding party. They reserved a party bus but on the morning of the wedding DLCR came up with an excuse stating their party bus could not make the event and would send a limo instead. They sent a run down limo that could not hold the full wedding party and the limo was not cleaned as there was trash from a previous party remaining in the cabin. The driver also decided to leave the wedding party stranded miles away from the reception location leaving them to figure out a way to get there. Later we find out the rental service used the reserved party bus to service a larger party instead. This place is unreliable and undeserving.
I have used several times the best cars in town I love the G Wagon !!
Just booked our 2020 prom here got a great deal for may 2020
Just used them last week for my brother wedding great service and on time ! Thank you Sam for the hook up
I’m very Disappointed in there service I put a deposit down on a car for my daughters prom over two months ago her prom is tomorrow May 31 they just called me today at 5:30 after everything else has closed and said the car won’t be available which have left us stranded with out a car for her prom. They have made what is supposed to be one of the best days in her life a nightmare .I would not recommend them to anyone they are very unprofessional and if you don’t want your special day to be Ruined you would spend your money somewhere else.🤬🤬🤬😡😡😡😡🤬😡😡😡
This place is the biggest scam. Lenny is a thief that takes your money and changes the quote on you the next day and tells you to take your loss because you’re not getting your money back. They ignore all phone calls. They send you to other people who don’t even affiliate with the company. I’ve heard from many people that they received the wrong cars on the date they drop off the car. AVOID THIS PLACE AT ALL COSTS DONT GET SCREWED OVER.
Love love lovveee you guys, this was the best decision, I had my birthday on Friday and they sent me a limo with suicide doors and my friends were losing their minds! it was a great night and they made it better when they decorated the limo and gave me a bottle of champange! Thank you thank you thank you!!
If you are looking for reliable company or professional personnel to deal with, then this is NOT the place to go.After we were promised by their director of operation Leni that the vehicle we were looking for will definitely be available. We made a 40 mile trip only to tell us that no cars are available. The interesting part is that he started to shout, blame us and lecture us on how to plan a wedding. Extremely rude and unprofessional.
When you guys said you were going to take care of it for my daughters birthday you really took care of it. Thank you so much, we will be doing business with you again.
Our prom was a success there isnt any better place than this one here talk to Lenny or SAM regarding your reservation .
Just reserved a car for my daughters prom! Had excellent customer service and great pricing!
Great service we used them for my cousins wedding great company with great customer service.
Dont ever rent a car from this place it is a SCAM. 3/4 of the vehicles are not working, and Lenny will send you whichever car he has available regardless what you paid for. I paid for a Rolls Royce for my wedding and was stressed out when on my wedding day I found out the car was never working in the first place nor is coming after the wedding. Instead he sent an old run down car. Also Do not trust Lenny he will give you fake promises just to sell.
Rented the Corvette for a night and everything went so smoothly! Lenny is the greatest - will definitely be back again to rent more 😊
They are very unprofessional the driver showed up to my cuzn send off a hr late the car had dents on it,the inside of the car still had trash from the last ppl the driver was speechless and my cuzn had to catch a ride with friends to prom. My cuzn ask for a refund it took a month to give him his money he just found out today the check bounce smh they need to be exposed!!
Great company i used them for my cousin prom love the selection of cars.
All around amazing thanks guys, I was only planning to be in detroit 3 days but your deal kept me there longer!
Scammed our wedding party. Gave us a rundown limo when we were supposed to have a party bus. The limo had low tire pressure, a cup filled with unidentified liquid, and left us stranded when we were dropped off for pictures.
Rented out the rolls royce for a friends wedding last week, AMAZING SERVICE!!!!! highly recommend this place
Just booked Valentines day for the Rolls Royce phantom the white one, for me and my hubby, the rep was very helpful and gave us a huge discount, and a gift card for Andiamos!!! Super excited, thank you again!
On Wednesday I rented a 2018 Maserati Ghibli for my daughters prom. The vehicle we agreed to was supposed to be a white Ghibli but, the white one was having mechanical issues the day before prom. So I received a call from Lenny with the news and an alternative Ghibli in black. I picked up the vehicle, it was clean and ready. My daughter loved the vehicle and her prom send off was a success. Due to the inconvenience Lenny offered to make it up to us for her graduation on this upcoming Sunday. Thank you Sam, Lenny and the Detroit Luxury Car Rental Staff.
I really like the selection of cars! They had fair prices as well! They made it easy!
They have all kind of high end cars
The cars here were amazing and a great price
This company is a scam please do not rent I’m contacted BBB there cars are ragely and someone is really gone get hurt in these care they selling dreams but the cars turn out to be a nightmare the owner Sam is never available Lenny taking the fall for everything please do not spend your money and you deposit you can kiss it bye bye cause there will be a excuse on why you can’t get it back try to schedule a appointment to see the car before you rent o guarantee it will never be available I’m seeking right now in legal charges against this company!!!! They will be out of more in the end than I had to come out. THESE REVIEWS ARE FAKE CLEARLY GO TAKE A LOOK YOURSELF I WILL NOT STOP UNTIL MY MONEY IS RETURNED
Who tf is giving them 5 stars and y isn’t there -5 stars. The worst place to rent a car. Biggest lairs and scammers. Don’t waste your time going there. And HEY LANNY I WANT MY DEPOST.
Detroit Luxury Rental!! TERRIBLE PEOPLE HEARTLESS! I booked my daughter the Rolls Royce Phantom for prom for close to 2 grand thats including giving the driver 140.00 cash for his time thats 20 dollars a hour so the driver arrives at 5:30pm I ask him where was the balloons and the othe item that was the PROM PACKAGE that LENNY PROMISED the driver then checked the trunk of the car and said he didnt know ok I let that slide and the fact the driver wasnt wearing a suit! so my daughter was dropped off at the Prom literally dropped off but before the driver leave he tells her to call him whe she ready mind you I PAID FOR HIS TIME!!! so when she was ready to go she called he answers the phone laughing it up with people in back ground told her oh Im a hour and half out so my daughter was stranded at her Prom she calls me I was so upset how could you do this to someone! so I call the driver and tell him how wrong this is and he states she said she was not going to be ready for a while and after I said you was suppose to stay at the location I paid for your time then he say oh the car was running hot had to take it to the shop then stated I can come back with Rolls Royce later what makes no sense you said it was running hot really LIar!! then offers to have a Range Rover pick her up which I told him I didnt pay for a Range Rover (SUV) well that didnt matter because Range Rover did indeed pick her up hour after she was ready yes daughter STRANDED for a hour all other Kids with cars and driver they drivers stay at the prom in desinated area for them so I got total of 3 hour with the Rolls Royce thats half the JOB I ask Lenny for half my money back he offer me 200.00 dollars!!! no way thats a insult you put my child in danger cheated me and ruined her prom!! BAD PEOPLE!!
I hear that the breast and prostrate cancer survivors are being supported by this company this Thursday and I love it. Bravo guys u definitely get my business.
Just searching around, havent used them and I dont plan to.. you get 1 star for having the most unprofessional owner responses that I have come across on Google and obviously not doing anything to change a problem many have had from what I read. No thanks your not worth my time and frustrations. Also I have never left a star for a company I have never used. So congrats owner.
Just books the rolls Royce with full prom package got a great price from lenny the manager
Amazing service and the have the newest vehicle you can pick up car as early as you want. Prices very reasonable. Thank you DLCR
Set up a prom package from my son and his date Car was nice they offered red carpet and the driver was friendly couldn’t ask for more They even gave me additional hours and told me to just go ahead and tip the driver
Great variety of rental cars love the Range Rover great for every occasion
The package I got for the Bentley and party bus for my wedding was genius and I saved a lot compared to if I had asked for them separate, the night was unforgettable. Ill for sure be back :)
This place gives me a spectacular service every time I’m not sure why some people have a misconception about this place but if they were to order their vehicles appropriately they will be very pleased and satisfied take this word for me
👍🏽 I just got back from Michigan from A long vacation and they took good care of me
My sons prom was very successful i dealt with Lenny first hand we arranged for my son and his date to be driven in Bentley got 5 hours at a good deal will come back next year for my daughters prom