Carlos provided excellent service, quality work, at a fair price on my bmw. I had full brake replacements done on all 4 brakes and an oil change, after the service work, the car performed good as new!Thanks Carlos!!!
I am new to the area and received a recommendation for Carlos from the neighborhood list service. I could not have been more pleased with the speed of service and accommodation of Carlos in order to complete my Maryland State Vehicle Inspection. I would recommend Carlos to anyone looking for an sincere and straight forward service experience!
What a great community garage!Carlos has been kind, caring thoughtful and thorough the times we have needed auto work.We will be long term customers !!
Carlos is an outstanding mechanic -- thorough, efficient, and exceedingly fair. We brought our cars to a different mechanic in Kensington and both Jeeps failed inspection. On recommendation, we took the cars to Carlos for the repairs (brakes and suspension issues). Carlos re-evaluated the alleged problems, explained and showed us on the cars where the inspection reports were wrong, and addressed the real issues that same day at a very reasonable price. Very glad to have found Carlos. We will be bringing our cars to him for future servicing. Thank you, Carlos!
I’ve had the pleasure of knowing Carlos for a couple years now. His expertise and hard work is unmatched. He has taken care of couple of my vehicles, doesn’t matter if it’s for a simple oil change or a change of an axle seal these fine gentlemen know how to do it all. If there is something wrong with your car, please don’t hesitate and bring it to Carlos he will take care of it. You won’t regret it💪🏻💯
This is the best spot for State inspections and repairs. Carlos is quick and efficient.
The transmission on my 2014 Ford Escape started to fail when my wife was returning from an exercise class. She barely made it to the Forest Glen station. Although my insurance company would have paid to tow the Escape to a local Ford dealership or Aamco for repairs, I decided get an assessment and estimate from Carlos. He ran it through its diagnostics and showed me the error code readout, gave me his recommendation and a quote for a parts and labor. I researched it online and found his diagnosis to be accurate and his prices for parts and labor very competitive.The Escape repairs were done on time and included a 100K warranty as well as a 1000 mile free after service check to ensure everything is working correctly. I drove it on a 500 mile trip shortly after it was repaired and everything worked fine.When you walk into his service center office, there are a number of training certificates on the wall, something you might typically expect to see at a major car dealership. What I discovered is Carlos use to work for Criswell Chevrolet for a number of years before going into business for himself. As a result, you are getting great technical expertise at a much lower hourly rate charged by a dealership.I would definitely recommend Carlos and his Forest Glen BP for repairs. Now that my cars are all past their warranty, I will likely go to Carlos for all future repairs and preventative maintenance. He is honest, hard working, and competitively priced.
Carlos is the best mechanic in the DMV area. Honest and extremely hard working, hell have your vehicle serviced quickly. I have nothing but good things to say after Carlos has worked on my vehicle. Would recommend to anyone in the area. No BS, quick service. 5/5
They are THE BEST. Competitive pricing with a personal touch. I know that I can go here anytime and feel good about my car being in the hands of such knowledgeable and trustworthy professionals. If you live anywhere near here I highly recommend making this your go to spot for all things relating to your car.
Carlos is the most honest and hardworking mechanic I have ever met. After struggling with an ongoing low power issue in my GMC Acadia, Carlos never gave up, never charged me for work until the problem was 100% solved and he was an advocate when the dealership wanted to make unnecessary repairs. I highly recommend taking your vehicle here for repairs big and small. Carlos is truly the best!
I am new to Maryland from out of state and needed state safety inspections for my two vehicles, both of which are 10+ years old. The Maryland inspection is quite rigorous compared to my old state. The guys here provided excellent service, detailed everything that needed to be done to pass inspection. Some of the repairs were simple I did myself and some required big work under the hood, most of which were repairs I knew my cars needed but had neglected for a long time. Herbert kept me up to date as they worked on my cars and got them done in the time I needed. The mechanics in the shop were courteous and did a good job. I will be coming back for all future service needs.
Very honest, responsive and professional. Jose Carlos is excellent.
Took our old Jeep in because the check engine light was on. Carlos was extremely knowledgeable and kept in close contact with us as he worked on it. He did not pressure us into unnecessary repairs or parts, and was more than fair on the charges for labor hours. The car is back up and running again, and we were very happy with the service. Will definitely return, and recommend to friends for any future car trouble!
CARLOS IS AN EXCELLENT MECHANIC! Herbert shops around to find the best parts at the lowest prices..longest warranties...all are polite and kind! Best mechanics to be found in suburban Maryland...truly a humane and positive experience! Never let you down...you have return to them with any problem and they will resolve it. HIGHLY RECOMMENDED!
Carlos was amazing! He did an excellent job on my brakes . Now that my car is fixed, my kids and I feel safe. I am so happy I brought my car here. Thanks BP team! Everyone at this gas station are kind and I always experience the best customer service here . I will be back!
I took a used car that I was hoping to buy here for inspection. I received the warmest and friendliest service I’ve ever received from an auto shop! They were efficient, knowledgeable and affordable, as well. Excellent experience and I definitely plan to use this as my primary mechanic going forward. Thanks so much!!
Both the owner and his staff are wonderful people. Carlos was very honest and helpful in the services he provided. They definitely made my day. It was a great experience with some amazing people who were not trying to cheat me unlike other places I went to.May God bless them all
Once again Carlos and the team helped my family with getting two of our cars to pass inspection. They consistently outperform our expectations and treat us fairly. We have been taking all of our car needs to Forest Glen BP for the past several years...thanks for keeping us on the road.P.S. I like what you have done with the store.....cleaner look and better layout.
I am from Pa and was traveling when my rear tire picked up a nail. My lucky stars led me to this service station. I was treated so well and my tire was fixed in 20 min of showing up. They were awesome with pricing and did not over charge me when they seen my out of state plate. If I were local I would definitely use them for my auto maintance. Management was exceptional.
Our family of 4 cars, of all makes and ages, can count on fast and honest service here. Carlos and his team have been able to fix issues that other shops could not. My daughters and I feel safe stopping by at any hour. So great to have a local shop we can trust.
I have lived in several neighborhoods in my life and I always seek out a good, dependable service station. I found exactly that in Carlos at Forest Glen BP. He is not only very knowledgeable but also trustworthy. He takes the time to not only do the work that is needed but to explain why when necessary. Their rates for service work are also very reasonable and they are all so pleasant to deal with.. I have already recommended Carlos and FGBP and would highly recommend Carlos work again.
Carlos took the time to help me out this morning and was so very friendly and willing to help. I am so grateful to him and I will definitely bring my car back to them whenever the need arises. Thanks so much for making my day Carlos!
Excellent service, friendly and always very helpful! It’s so good to have such a great mechanic in the neighborhood, trustworthy and correct. Even if I drop by when my car suddenly starts acting up, Carlos always takes some time out of his very busy day to do a quick analysis and if necessary provides me with an appointment - most of the time already for the next day. Hopefully they’ll stay at the Forest Glen BP for a long time!
Thank you Carlos for always taking care a good care of my car. I only have had a great experience with BP forest Glen team. They fix the car within a day from dropping off and their customer service is excellent. Highly recommending.
I live in DC and went to this BP because my girlfriend had been there and was very satisfied with their service. This is a great place to do your maintenance and inspection repairs. They are reliable, timely and efficient. Herberth listens intently and explains everything in terms you can understand. He showed me the parts that needed replacing before removing them and explained the process. I felt I was in good hands. I will return here if I ever need any work done. Better than Honda dealerships.
I have been bringing my 4 vehicles to this BP for over 5 years. All the folks, both in the service area and the store have been friendly and helpful. My family has been treated like family at this business (Including sometimes a ride back to our home after leaving one of the cars). Carlos who is now the key person in Service is a competent mechanic and takes the time to explain the problem and the pricing. I highly recommend this business.
Ill definitely go back to this station for service. In my first experience there, I was worried about a noise I was hearing and wanted to be sure my car was in good working order before a road trip. With my last minute request, Carlos took the time to ride with me to identify the sound, then raised my car to inspect it, tightened things up a bit and made sure everything was safe for the trip. Great service!
I was in need of an oil change the same day and so I called Forest Glen BP. Carlos answered and was super helpful. I dropped off the car a few hours later and it was done by the end of the day. Ill definitely bring our car back here for service.
As a service company our trucks are critical to our success. Herbert, Carlos and Henry have done an excellent job us keeping our fleet running safe and strong. Its always nice to have someone you can count on.
Fast friendly service!! Convenient and professional!! Outstanding!! A++ Car had failed state emissions test. Diagnosed and explained options and repaired the issue. Very satisfied...Thanks!!
Professional, friendly staff. Carlos and his staff were great. I highly recommend them for all your service needs. They are local & I support them.
So glad to have this repair place in my neighborhood. I have had them take care of 4 of my cars over the past 8 years, all different makes and models. Nice people and very professional.
I would like to offer my highest recommendation for Forest Glen BP. We moved from Washington about a year ago and I intended to continue working with the mechanic in our old neighborhood despite the commute. However, the people at Forest Glen, especially Carlos who provided the Maryland state inspection and various other services for my car are exceptionally knowledgeable, personable and helpful – always ready to bend over backward for the customer. If their goal is to cultivate a loyal client base that will continue using their services for years to come, they have succeeded with me. I will be taking my car to them for any and all issues going forward. David S
Very prompt and very effective service on two recent occasions. The first was a muffler. The second was a puzzling electrical problem with a 2002 Chrysler Town and County. In both cases, Herbert and Carlos were quite willing to take the time to work with me and to listen to my suggestions. I was very pleased with the quality of the work, with the very prompt service when I especially needed it, and with the very friendly and warm interactions with both Herbeth and Carlos.
Carlos is very friendly and knowledgeable. I recommend this BP for auto work on any foreign or domestic cars.
This shop exceeded my expectation in every way. Great guys, very fair pricing and always gets the job done right and on time. Highly recommended!
This gas station from the owners and the staff are Awesome and I would and will tell my friends to come by here when ever then need work on their car. You want Honest people that know what they are doing, Trust them and tell them Karen said so :) !!! Hugs to them all :) !!!
This BP Garage saved me! I highly recommend Herbert and the guys to evaluate and fix your vehicle. My radiator had an issue while I was on the way home from a business trip, and they took care of me with integrity, quickly, and with a great price. Thanks all!
Well, I just purchased my vehicle from the auction & needs mechanical work done in order to meet the requirement to pass the MD state inspection that Forest glen BP is performing for my vehicle. Its been a delightful experience at this local shop, will definitely be coming back to have my vehicle serviced for any major or even minor work. forest glen BP & the staff are outstandingly reasonable in every aspect.. There work is honest, worthy of paying because your vehicle will be in good hands & will have any issues resolved the proper way. Henry performed all the work on my vehicle, which involved replacing front suspension control arms, as well as a severe power steering leak that required me to have the rack & pinion replaced. everything was properly replaced & done in a timely manner that was both convenient for myself & the shop. I was having issues with my alignment in the rear suspension of my vehicle, after so many tried to repair it, forest glen BP was the only one to properly fix it & figure it out, vehicle was aligned & I no longer have alignment problems, Im super satisfied & I promise you would be too. I highly recommend anyone in the area to stop by if you ever have any problems with your vehicle. they specialize in foreign & domestic vehicle, & will fix anything from as little as a tire plug all the way to replacing your engine or transmission if needed. A couple of my friends insisted that I bring my car here for the repairs & I dont regret one bit listening to them because I was indeed in good hands. NOT ONE DISASSPOINTMENT. Im sure you will feel the same on your first visit. Carlos will diagnose the vehicle like no other. diagnosis Have always been the right ones, & were approached in the best way. prices are super reasonable, dealership is old news to me, forest glen BP is the place to be. THANK YOU FOREST GLEN BP & YOUR STAFF I will be seeing you in the future if anything is needed in my vehicle.
I always take my car forest glen BP. They do a great job. They are super honest, accommodating, and easy to work with. I have an older car which often needs repair so I go there quite a lot. I used to drive my car all the way out to Rockville but no need to anymore. Also, I am a mom who works full time and my schedule is super crazy so I need a shop that can accommodate me in the really late afternoon and early morning. They are awesome. Highly recommend
What a great neighborhood repair shop! Fair, fast, super friendly and extremely reasonable. Carlos and team do a great job!
Im fortunate to live within walking distance of Forest Glen BP. Ive been taking my car there for three years, for both regular maintenance and repair. Ive found them to be honest, fair, and reliable, and I appreciate that they never try to up-sell me on services I dont need. Dropping a car off after-hours is easy, thanks to the 24-hour gas station convenience store attached to the shop. Theyve always been able to get my car back to me the same day I brought it in, and Ive never had any problems with their repairs after I got the car back.
Forest Glen BP fixed the flat tire on my mini van so quickly! The price was not very expensive and we were on our way in no time. Everyone was very nice, Thank you Forest Glen BP!
The garage/mechanic that is apart of this BP station is great! They are honest and work with you to try to help you get the best price for repairs on your vehicle. I got an state inspection done and they let me know what needed to be fixed and told me what I could fix myself. Once I fixed some stuff myself, I brought it back to the shop for them to fix the remaining problems. They are genuine and great mechanics, trying to earn an honest dollar. I will definitely be back for any of my car service needs. Thank you Herberth, Carlos, and the rest of the guys there.
Forest Glen BP Auto Repairs does great work at a reasonable price and in record time. Weve been dealing with them for years (3+ vehicles serviced and repaired routinely, including Volvos.) We have always been very happy with the work they do. They get the problems fixed and keep our cars running smoothly.
Ive gone to Forest Glen BP for oil changes, brake work and some overall maintenance issues with several cars. Ive found them honest and capable and their prices are in line with others. I dont know anything about their restrooms or coupons, but Kathy, the manager, has always been straightforward and easy to talk to.
Carlos is the man! I ran over a nail and took my car to him the next morning, he plugged it within 10 minutes and didnt charge me a cent! I will definitely bring my car to him when it needs to be serviced. Good honest people over there!
This BP station has been under new management for well over a year now. They have made some great improvements. We actually took our car and truck to the previous mechanic which was not very friendly. The new management under Amaan is wonderful. They provide auto repair services and auto mechanic services. They now have a great little convenience store which wasnt there previously and even propane gas refills for your gas grill. If you are looking for repairs to your car or an auto mechanic in the Forest Glen area go check these guys out. They will provide you wonderful customer service. This is best neighborhood repair garage in the Silver Spring area.
Great service station with skilled mechanics and problem solvers for maintenance, repairs and upgrades. Herberth the manager, and mechanics Carlos and Henry are fair and honest car guys who know their stuff and can handle any job, big or small. This service station is a convenient walking distance to the Forest Glen Metro Station. You can drop off or pick up your car 24/7 because the gas station is open and attended all the time.
Today I had a flat tire. I was in desperate need to get it fixed so I wouldnt have to get towed. CARLOS is a LIFE SAVER! He is quick, patient and KIND! Please come see CARLOS for ALL your car needs! He is an excellent mechanic, QUICK and efficient. THANK YOU CARLOS FOR SAVING THE DAY! I will be back for all of my car services!!!
Have always used station for gas and quick repair of tires. Took truck in for service and staff were prompt with diagnosing the problem, providing a repair estimate and offering suggestions to minimize repair costs.Thanks!
Great gas prices and services, with easy off and easy on 495 at Silver Spring exit.
I received prompt and fantastic help and advice from the shop here. Highly recommended!
We are a growing remodeling company in the neighborhood and our vehicle fleet is our lifeblood. A neighboring business owner recenly recommended we take all of our vehicles over to Forest Glen BP for regular service and we couldnt be happier with the level of service we receive there every time. More recently, Carlos and his team performed a a complete overhaul of our company dump truck. They got the work completed faster and at a lower price than originally estimated. We really appreciate the work these guys do. Highly recommended.
Excellent customer service. Carlos #1. Will bring myToyota RAV4 for the next 200k miles.
Fantastic service. Carlos was fast, helpful and kind. Excellent service and people
Lived in neighborhood for over 40years. For 15 years a friend owned this station and sold due to a family member illness but the business had suffered before selling.So happy the owners have worked so hard to make this isolated corner station amazing and busy with happy customers.They have brought this station back to life with honesty,dedication, hard work and an amazing,talented and refreshingly honest head mechanic both on foreign and domestic cars named Carlos and his team!Much needed in our neighborhood!They love their neighborhood customers😊Do not hesitate to stop buy and see their work or speak with Carlos and get that service you have been putting off.So glad they are back to doing state inspections as well.
I needed to check my tires and I immediately went their because they will take I any time to make sure they get it done and make u happy I know I will have a safe trip with my checked tires thx Carlos I will always go to your store
Since Amaan took over in late 2014 he has upgraded the facility and provided excellent customer service. He remembers you after one visit and goes out of his way to help. He also seems to be there at all hours of the day and night. I highly recommend this station.
Always got good and honest work done always trying to help you get back on the road
Carlos was very honest with us about what needed to be done with our truck. Everyone is professional and we recommend them.
Forest Glen BP did a great job! Carlos diagnosed my problem and fixed the car in 10 minutes and didnt charge anything. We will be back!
I have always had a positive experience when taking my car for repairs at this service station. Kathy, the Service Manager has always been honest and fair. I have never felt like I was overcharged, or told that something needed to be fixed that was different than what I knew before I went there needed to be fixed. My cars have always worked right once the repairs have been done.Their price for Gasoline, however, is always a bit higher than other nearby stations.
Cant say enough positive things about Herberth and the way Forest Glen BP helped me out. Bought a used car that needed to be MD inspected, they found some pressing issues and dealt with my auto insurance to facilitate repairs. Herberth had a ton of patience in dealing with an insurance/warranty policy and went the extra mile to help me out. Repairs were done well and on time, and Im happy to say I have a local shop I trust to fix my car. Dont hesitate to bring your car to these guys - theyll spend time with you and offer you great prices for repairs.-Sean
In my first visit to Forest Glen BP to get a tire fixed, Carlos responded immediately. He found the problem, removed the nail, installed the plug and the job was done. Then he proceeded to adjust the pressure in each tire. Then when I offered to pay him he refused and just asked that I drop by when my car needs work. Total elapsed time: 10 minutes. Well see how things go in round 2 but round 1 was a hands down win for Carlos in his battle against the ever-present forces of entropy! Thanks Carlos, -- Thomas Gleason.
If your vehicle has an issue - I strongly suggest that you stop by to see Herberth, Carlos and Henry.These guys are honest and work with you to resolve your vehicles issues. I can name countless times these guys went above and beyond to help me out.One time my truck wouldnt start, so I borrowed my sons car to stop by the shop to ask about towing. Carlos immediately lent me a jump pack and said try this and bring it back with your truck to diagnose the issue. (Who does that?)Another time a rear suspension part rusted out on my truck and left a nearly 20 year old bolt still bolted to the frame. Carlos looked at it and said that he could remove it with no problem. Youll have your truck back this afternoon.Herberth also be needs to be mentioned, as well as, Henry. When you enter the office, you will typically meet Herberth. Hes a great guy and a good listener who works with you to resolve your vehicles issue.They are all great guys and better yet, great mechanics.Like I said, if your vehicle has an issue, Stop by to see these guys. I did and now a regular customer.
Good and reliable worker with good mind, especially the-manger so Friendly And always happy to help and listen
I’ve brought three cars here for service with a combination of major (broken tie rod) to minor (oil change, state inspection), and have been satisfied every time. The prices have been fair and repairs were done correctly, without a need for a return visit.
I just had my first experience with this BP station. I brought in a used car that I had just purchased for MD State inspection. I was a nervous wreck when Herbert told me that it hadnt passed due to a steering wheel issue. After asking him to proceed with diagnosing the problem, the next day he called me back to explain the issue to me. I was very impressed with how thoroughly and patiently he explained the issue and answered my questions. He also explained that there were three different options for the part I needed, which varied in price. He recommended that I choose the most expensive one because it was the best in quality, but he wasnt pushy about his recommendation at all. I dont know how the cost of the repair compares to other mechanics in the area, but that wont stop me from coming back here because I really value good customer service.
This BP has changed management and I feel so fortunate that it is right in my neighborhood. The check engine light came on in my 2009 Kia and acceleration was sluggish. They were able to diagnose the issue quickly and took the time to explain everything in detail. My car drives like a dream now. With past mechanics, my biggest frustration was not being able to talk directly to the people working on my car and having to make multiple return trips until they finally fixed the issue. That is not the case with this business. Another bonus is, they always pick up the phone when you call. Carlos and Herberth are some of the nicest, most honest guys you can entrust your car with. Highly recommend!
Fast and friendly service, good communication, and fair rates really set this place apart. Highly recommend.
Carlos and henry are the best never have any problem with the repairs
An excellent mechanics workshop with affordable prices!
This station is nearby us in the neighborhood. We routinely get service for two cars here (Acura RDX and Toyota Prius). The work is always fast, complete, trustworthy and professional. Recently, close friends drove from Chicago to visit us. The day they planned to return, they completely lost power steering. We immediately took the car to the BP where Carlos, their mechanic, diagnosed a major problem as well as identifying shoddy work done for them (critical bolts not tightened on the suspension) earlier in Chicago. New parts were found and replaced; our friends were able to return safely to Chicago where the car continues to function well.These guys are a great, customer-focused, friendly and professional team!
Great service -friendly staff - the price is right !!!
Amaan, the manager is very friendly and reasonable. Carlos the mechanic is very competent. Carlos managed to fix my pickup trucks ECM (Engine Control Modules) issue which was the root cause of the Service Engine Soon came on and off intermittently and caused the engine to sometimes be cut off while driving or waiting at a traffic light. Sent the pickup truck to many auto shops and also to Herb Gordon Nissan dealer (left it for a day), none could figure out the issue. The suggestion was may need to replace the fuel pump for over $800. Glad that Carlos fixed the issue. Even though it took him a week and $1,000 to get it fixed, but I am happy with his works and his professionalism. Thanks to Carlos and Amaan!
This gas station is now under new management and the new owners have really turned the place around. new store, new pump and a work shop have offered many new services along with amazing customer service to the neighborhood and amazingly low gas and car repair prices, highly recommend this place,
I received great service from Carlos!
I have been here twice and great service both times from Amaan. Lexus RX300.
They are great and timely with service!
I agree with everyone elses review. STAY AWAYYYYYY from this place. There were red flags from the moment I stepped out of my car, but I decided to give her a chance. I will not being going back.The woman working there is extremely rude and lacks even basic communication skills. She is overdramatic and makes smart ass remarks. She doesnt like explaining any of the work that she claims needs to be done on your car so dont even bother asking her any questions. You will be met with an attitude instead. And she will cut you off when you try to ask her something, or she will talk right over you.The prices are not too bad, but I am certain she lies about services that the car needs.
Locked my keys and phone in the car while I was there. The clerk there was extremely helpful.
Awesome service, reliable and fast mechanic.
No bathroom. Obscene prices. Terrible staff.
I take my fleets for service because they are reponsible.
Terrible Staff! Theyre Very Stingy and Rude when It comes to giving refunds. Theres one lady who Is very rude to all the children the area.
Very small, not much selection,if y want to buy a snack.
Small gas station without much selection of anything other than fuel.
Not to bad
Overpriced, no public restroom.
Too pricey
Ugh.
Pricey
Good Mecanic !!