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Dennys Auto Service
123 N Front St, Shelton, WA 98584, United States
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Dennys Auto Service

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ba
Review №1

Mark was so willing and quick to help us with a tire problem as we were passing through. We would definitely recommend Denny’s to anyone. Such courteous and efficient service!

Jo
Review №2

Very happy with their honesty. I wife took her vehicle in for a ticking sound from the engine. They listened to it then test drove and couldn’t duplicate. So they asked me to come in the see if I could duplicate it and I couldn’t. So they gave me a couple simple ideas as to why it made noise. After all the effort they made and time invested they charged us nothing. Truly a company that’s breaking the mold in car repair. I will recommend them to anyone who asks for a honest repair shop.

Ry
Review №3

I was in from out of town and had a wheel bearing go out on my truck. They were 2 weeks out but said they would get it done. They came through and got me back on the road and were great to work with. Quality work, and affordable prices.

Ke
Review №4

I am very pleased to add my 5 Star rating for Dennys Auto Service. Professional, honest and friendly service. Sunshine, the owner, and the mechanics are great people. My neighbor recommended them to me and Im so glad she did. So now Im recommending them to you! Ive had them perform routine maintenance work on my wifes Subaru and both routine maintenance and repair work completed on my 2002 Chevy truck. Very pleased with the results. Just had my drivers side window on my truck fail to work. Made an appointment, brought it at 8am, Sunshine called me with the quote to fix it, ordered the part (that was driven down from Seattle), it was installed and I had my truck back with a working window by 4:30 pm. Now that, Ladies and Gentlemen, is great service! So, unless someone has beat me to it, looks like I am submitting the 80th review - honored to do so!

Lo
Review №5

Dennys Auto is wonderful the people that work there are very friendly and helpful!! Will refer all my family and friends also they have shuttle and gave me a ride home when I droped my Jeep off and came and picked me up when it was done at no extra charge!! They really deserve 10⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Sa
Review №6

Fantastic place. Such friendly service! Were able to get me in the same day and I was in and out. Theyre very careful about covid both for the employees and the customers and that is also VERY much appreciated!

Xy
Review №7

Best mechanic in town. Not only are they honest at their own expense, but they are thorough and speedy. They are kind enough to send out a letter after the fix telling you what else will need to be fixed soon, and what you should watch for. Best mechanic in town.

Al
Review №8

If you need or want quality automotive repairs done? Go to Dennys. Theyve been in the same location for over 20+ years. And are a very honest, and professional auto service shop. I would recommend them to anyone. Thank you Dennys Auto Service!

Mi
Review №9

Always great honest reliable service. Thanks

Ja
Review №10

Brought in my 07 Ford F150 King Ranch that was misfiring. They were quick to diagnose and call me with an estimate. This was after telling me to try some remedies at home first to see if it would fix the issue. They were great to work with and ultimately fixed my truck and were quick as well. Great people and Sunshine is a pleasure to work with.

Be
Review №11

Very nice and friendly people

Ji
Review №12

My wife and AI have been using Dennys Auto Service for years. Reliable and trustworthy for sure. It is a comfort to have a dependable repair service in a small town like Shelton. Sunshine (owner) and Rick (mechanic) are top notch. Highly recommend this shop.

BR
Review №13

Awesome service. Very friendly. And knowledgeable. Sunshine and Mark are so great.

Ve
Review №14

Great place and great service and fair prices.

Ji
Review №15

Gave us a price for repairs, and did the work for the price. Kept us informed on the progress.

Ke
Review №16

They do great work and the prices are okay. The whole family uses them now that I brought them there.

Si
Review №17

***Beware of this shop***My car was taken here out of necessity yesterday after mechanical issues and being stranded with limited options.They called me the following morning to confirm why the car was there, and said they would check it out. They called back with a quote over $1100.00 Stating that the alternator, serpentine belt, battery, and a headlight needed to be replaced. And recommend an oil change. Said nothing about a diagnostic fee (I have never had a shop charge this fee)I did not agree that this was the work that needed to be done. It was very apparent that this shop was taking advantage of me. And intended to over charge me for services that werent necessary.Dennys auto service charged a $115.00 diagnostic service fee. For work that does not need to be done today. They did not disclose that a fee was going to be charged, let alone one over $100. Im so disappointed that shops still operate this way. Save your money and go to a reputable repair shop.I had my car towed to a shop in tumwater they changed the oil, replaced the battery, confirmed nothing else needed to be replaced at this time, printed out a normal service list so I know what could typically need replacement. Under $300 and to top it off they replaced the headlight for free with me even asking.

L
Review №18

Had my car towed here after it started acting weird on the highway. I was so happy with the service I received! They quickly identified the problem, fixed it fast, and had very reasonable charges. Im relatively new to the area and I didnt have a mechanic here - Im relieved to have found an honest shop with talented mechanics and super friendly front desk people. The best!

Su
Review №19

Very friendly people to do business with. They made sure my car was safely stored in thier shop at night, when I couldnt pick it up right away. They are always fair on thier prices and do a great job Nice to have a business like that you can depend on.

St
Review №20

Dennys Auto has helped me twice in the last couple of months. One vehicle was towed to their repair shop and they got me going very quickly at a very fair price. The second was another break down (different vehicle) that they fit into their schedule to fix for me. They found a couple small things that needed attention and let me decide how to proceed before completing any work. They are fair and honest and I appreciate their service. In any service industry you can find someone who will do it cheaper or faster, but doing their job well and with integrity is a great value. Thank You!

su
Review №21

They did a great job getting me in and out.

Ca
Review №22

Very fast and helpful! I had my car towed here with what fortunately turned out to be a minor issue that they solved very quickly - they looked at it right away and I was back on the road in about an hour. Thanks!

Ka
Review №23

They are awesome.

Ro
Review №24

Great place friendly and helpful staff

TW
Review №25

Recent repairs to my truck far exceeded my expectations. What was most outstanding was the excellent communications with the office. Notifications from the office were just what I needed to decide how to proceed. Work was done quick without call-backs. I will use Denny’s again!

Ba
Review №26

My distributor went out, as a single mother I had NO idea how to fix it myself and Dennys mechanic did a fantastic job on my car, and their lovely secretary even took $105 off my final price (compared to the quote) by looking for ways to save me money. I just left a decade long marriage and had $1000 to my name and this company was so kind and professional and didnt take advantage of me. On the contrary, they did everything they could to save me money and do excellent work, quickly. I wont go anywhere else for my car needs EVER. ♥️

Na
Review №27

I had my truck worked on. They replaced my steering box. Works great

Ch
Review №28

This is a great shop...we have had both our vehicles worked on here and they did an excellent job and even gave us a loaner car until our vehicle was fixed. They really take care of the customer and genuinely care about their clients, plus they were low cost too...I recommend this shop to anyone you will not be disappointed. Oh yeah Sunny is great too...she has great customer service and appreciate her knowledge.

De
Review №29

I have been coming to Dennys for 6 years. They are honest, experienced and professional. I am so lucky that they are in this area.

Bi
Review №30

Excellent service! Did a great job & squeezed me into their schedule when they didnt have to!

Ro
Review №31

I was very pleased with the level of service I received here. First time customer, and I will be a returning customer. The staff was friendly and courteous, they have a great shuttle service, the prices are very fair, and the speed and quality of service is great. Thank you, Dennys Auto Service!

Be
Review №32

I have had a lot of work done to my S10 at Dennys Auto Service. They have been able to track down all my issues and also give me a break down of the items that were wrong and fix them!! I like also to mention their dispatcher - Sunshine; she is the best of the best. Very helpful and very transportation savvy. I have gotten great advice from her regarding the care of my S10 and she has been spot on every time. If I have questions or concerns, they have always answered and taken care of any my problems.

ja
Review №33

We will always use Dennys for our vehicles! Small town owners, great work, honest prices, huge supporter of the community. It does not get better!

Pa
Review №34

Friendly staff and honest service. This is a trustworthy shop that does great quality work.

So
Review №35

Awesome ppl and work was done in a timely matter, reliable, trustworthy and honest.

Ri
Review №36

June 21-2019Last weekend on route to Cape Disappointment my wife and I stopped at Dennys hoping for help. We were driving a 1973 Tioga 15 foot Motor home. We had been having an overheating issue early in to the trip from Snohomish via the Edmonds Kingston ferry. It had gotten pretty bad when we pulled up in Shelton. It was 4 pm and Mark came out and mentioned to us they were just finishing up for the day, and inquired how he could help. After a brief peering inside the engine compartment, he mentioned that the Belt was barely hanging on. The lack of tension was causing the squeak as well as the overheating because there was not enough tension to engage the water pump. Without getting to my knees and asking for help, he headed to the office and without hesitation, got on the computer, located the correct belts (2) ordered them in from a local supply house, and with a big smile said all will be fine. He preceded to hail my overheated beast into the waiting bay. An hour and 1/2 later, the job was complete and the keys were handed over. My wife and I were so appreciative with the integrity, sincerity and dedicated service Mark and his team had provided. We fired up the Old Jed Mobile and we were on our way with a cooler and quieter machine. We made it to the Ocean and Back home a few days later.... Thanks again to Mark, and to Dennys Auto Service in Shelton, Wa. R. Ahrens, Snohomish.

Se
Review №37

The best!!

Sc
Review №38

Friendly and courteous yes but very unprofessional not a good place too many other shops around Shelton

da
Review №39

Professional, courteous, knowledgeable, and friendly staff.

Ma
Review №40

Great friendly service. good mechanics! I have been very satisfied with their work.

Wa
Review №41

Took care of my car in the time they said they would and let me know what else i would need soon.

Sa
Review №42

I dont trust them anymore. I reserve my personal experience and disappointment as a customer because I dont want to mislead or become a negative influence to nobody, I will let others to judge by their own experience, but when it comes to me, I am not going there for nothing anymore.

Vi
Review №43

Great people, good parking, great service!

Ma
Review №44

If you like a shop that knowingly accepts cars that they know they cannot diagnose or have the tools to even fix, just to repeat your concerns back to you in the labor description and charge you a diagnosis fee then this is the right place for you!

Te
Review №45

Friendly and informative

Ma
Review №46

Got charged for an estimate...also each time a car is brought to their auto repair, it gets held for a week before the work is started. This has been repeatedly done to my kids vehicles. Not very convenient for the working man who needs their transportation.

Co
Review №47

The best hands down. They treat you with kindness and respect.

Ja
Review №48

Very helpful and reasonable cost. My car repair needs are met.

T
Review №49

Awesome customer service, really knowledgeable staff. Highly recommend!

Cu
Review №50

I didnt have any work done here but they were very helpful over the phone with my questions.

An
Review №51

Honest, Experienced, Professional, Reliable

Pa
Review №52

Helped out in a walk in situation and at a reasonable price.... Sunshine is Awesome!!!

Da
Review №53

Great customer service and fair and honest work.

Br
Review №54

They take good care of you.

Br
Review №55

Awesome

Re
Review №56

Always great service.

Je
Review №57

Extremely helpful one of the best in shelton

An
Review №58

$300 general diagnostics, all to find out the car has a loose wire, they told us what it was and now we can plug it back in ourselves.

Ca
Review №59

Always great service

Lo
Review №60

Honest and reliable.

Information
1 Photos
60 Comments
4.5 Rating
  • Address:123 N Front St, Shelton, WA 98584, United States
  • Site:http://dennysauto.com/
  • Phone:+1 360-426-2271
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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