I was passing through with just me and my kids pulling a trailer on our way to Florida. I had noticed oil or grease flipping up on my trailer. I called a couple mechanics in the area and riteway auto was able to get me in right away. They seemed to have fixed the issue and sent me on my way with the info that there would be some oil drips from the back where they soaked a gasket in oil before putting it on but that should be done dripping within a day and a half. Well, it stayed dripping the rest of the way to Florida and after Id been in Florida for a day it started sounding horrible. I contacted them along the way and also when it started sounding bad. They tried to remedy the situation by having me call their warranty company and take it in through there. When that didnt work out they refunded the full amount I paid them for the work. So while the work they did didnt pan out, they went out of their way to get me in, they tried to remedy the situation long distance, and finally refunded the full amount without hassle. In my book, they must be on the up and up to do what they did in this unfortunate circumstance. I was able to get it fixed. The mechanic who fixed it showed that the gasket was damaged and therfore wasnt sealing properly. Not sure how that happened but it is what it is.

My 20 year old vehicle died on me and Riteway came and jump started it. I drove it to the other side of town to charge it up and when I went to get back in my car, it was dead again. They came to help a second time, no charge, but the battery just wouldnt hold a charge. They had to pull it up on their flatbed wrecker truck to get it back to the shop and me without towing insurance! Long story short, all it needed was a new battery! The two mechanics who helped me were very professional and nice and the owner himself drove me back to my apartment, then returned to pick me up when it was done. I was honest with him in the beginning, letting him know I was strapped for cash and he gave me such a great deal which fit in my budget and a break on the labor and towing. I know that old car wont last forever, but it made my day that they got it running again.Would definitely recommend this business and return to Riteway Automotive (Sheboygan) if I need more car repairs in the future!

They picked up my car and held it for almost 2 weeks and told me every other day when I called that they were going to look at it today. They never had time to look at it and u had to have it towed somewhere else that was able to start on it the same day.

They did a great job towing my vehicle. They are professional and have great equipment. They came quickly to get my car. I also appreciate the honesty of their employees, as I had cash in my car when it broke down and they made sure it didnt get lost.

Replaced my radiator in one day. The cost was expected.

My car was in the shop for 3 weeks for a new key and for some reason, one of the employees decided to take my spare tire. When I realized it was missing, I had called and one of the main people that run the place told me to come pick it up. When I got there, the employee that took it said I didnt think shed notice. I believe there are more good people then bad but this is unacceptable. When I got a hold of the the owner, he said he knew nothing of this and would yell at his workers. That wont do any good. The damage is done and Im not the only person to experience this. Be careful.

Top notch service these guys will go that extra mile for their customers. Great deals and affordable prices, what more could you ask for. And the repairs they perform are high quality and to factory spec.ASE certified and work is guaranteed. They can tow and fix your vehicle all around pleasant experience I recommend them for everything from oil to tires to full engine replacement these guys know their stuff.

I got to them all the time. Have always had great service!! No billing issues, always honest and call me when they find an issue. They never fix it then call me. They have towed a couple of my customers cars also and been great to them!! I always recommend Riteway to all my friends and family!!!

Got me towed fast and at reasonable cost! Nice crew there!

These guys are prompt, informative, and courteous. Their pricing is comparable if not better than the competition. I will definitely use them in the future

I work out of town and needed a tow, they went above and beyond by picking me up at my job and bringing me down to my truck that needed towing!! And the driver was so pleasant! Would use these guys again anytime!!!!

Had my keys locked in my door, they got here within ten mins of my call. Took like 5 seconds to get my keys out. Thank you guys so much!!! That was fast 😊😊😊

I was so pleased with these guys. Was in a situation where I had to go, and could they just take a look at it. They squeezed me in on short notice, took a look, and told me it wasnt the water pump like I was thinking, all without charging an excessive fee. They said I was fine to drive it home so I could get it checked out thoroughly. I just wish I lived closer to them so I use them all the time.

Good prices and friendly people.

The guys at riteway provide excellent repairs for my business vehicles as well as towing when necessary!

Horrible! They are scammers! $300 to fix the power button for my window, and the broke the housing unit for the power window controls! Very disappointed.... they take advantage of young people that are a easy opportunity!

They did a GREAT Job Hooking Up my Car, Towing & Unloading it, VERY Nice People, can Communicate with them. Ill definitely use them again in the Future.

Dropped my truck off in the morning was done and works great . Great Mechanics . Very pleased with the service

Great service drop your car off theyll give you a ride home come pick you up when its done been there many times now and never had any problems theyre nice people great service and the only place I go from here on in

I had an accident on 1/30/2017. I gave specific instructions to the truck driver to lock my car and hide the keys after dropping the car off. He left my car unlocked all night, left the car keys on open view, and for whatever reason he left the windows open and it snowed all night. He was very inconsiderate. My car is a brand new car. There was not reason why he had to be so unprofessional.He charged too much as well. I will never use Riteways towing service ever again.

Rolled my truck three times was in critical condition on Wednesday called after hours and as being told to call Monday during business hours to see my storage fee and to get my vehicle I sure hope I dont get charged a large amount for storage fee if everything goes well I plan to write a better review as of right now Im very frustrated with knowing that I can be charged a large amount for my storage fee and tried getting it out and with my condition I was unable to call during business hours during the week

Fast service at a reasonable price.

I took my car to riteway auto for a coolant flush because i had added the wrong type of anti-freeze (green and orange antifreeze dont mix f.y.i.!) My car was also making a rattling noise and i was concerned i may have ruined my water pump by my blunder. They checked it out and found out it was only a loose bolt that was hitting the pully and possibly about to cause major damage. They then replaced that bolt for free! (They easily could have sold me on needing a new water pump and charged me hundreds of dollars) Instead they were honest, went above and beyond, replaced a bolt for free and saved me possible further expensive repairs!

I have never left a negative review online in my life but I feel the need to share so others will avoid being taken advantage of by this shady business.My car got towed over the 4th of July at 7:45am. I showed up at 8:30am to pick up my car to avoid any storage fees on July 4th. I was told it would be an extra $150 to have someone come in to give me my car that day otherwise I’d have to wait until the next day and pay $70 + $35 storage fee. I get there after work the next day around 4:30 and I say I’d like to pick up my Chrysler Sebring. The guy at the front desk rudely spats “well you have to pay for it first.” In my head I’m thinking, “Congratulations Genius! That’s exactly why I showed up with my wallet in my hand!” He then informs me that it will be $152 instead of the $105 that was told to me yesterday. I explain my situation that I had to work and I was not informed that after noon would count as two days of storage even though I was there 45 minutes after getting towed. His reply, “ do I look like the boss? Because I’m not there’s nothing I can do about it.”I was lied to and told a different price than I actually had to pay, I was not informed of the 50% price jump after noon, and I was rudely talked to by an old man with sketchy jail tats.If you are looking for car repairs I wouldn’t trust them. They look like they are barely staying afloat and are willing to lie for an extra $50. Judging on the other reviews this isn’t the first time they’ve treated their customers poorly. Find a honest auto repair that treats its customers better.

When Matt picked me up I was so upset I was in tears. He seemed to have calmed me down. Had to have my tire repaired to get home in Chicago IL area (3 hour drive) So we stop at Walmart first, the nearest they didnt have my tire. So instead of stopping there he made a call to another nearby shop found tires and got them to squeeze me in. He went above and beyond what you would expect from a tow truck driver. I truly appreciate the service and if I ever get stranded in that area (which i hope not) but i am DEFINITELY calling them to pick me up. He turned a crummy day into a pleasant one. I got home safe to my family and am so grateful for all the help he provided to me! Call them when you need something when your stranded. They wont let down!

Great service fast response.

Very nice even when they are super busy :)

The guy was very rude. I asked about an alignment which their website clearly states they perform, but he told me they don’t. Never going there again.

With a radiator that died the day before a 5,000 mile trip, they fixed up our 20-year old vehicle in time to leave the next day. Very friendly owner who drove us home while the truck was in the shop, and whose prices were very fair.

They have no respect for other peoples property!

Good deals