This was not a safe place for my mental health and in the end put me more at risk than not going. Where I think he means well, the lack of care that Lance actually put into my plan was unacceptable. He recommended diagnostics and when the diagnostics tech wanted to follow up he never did. (Seems like he’s only interested in appointments that make him direct money). He passed me off to a student to start making decisions on my medications with the assumption I couldn’t pay for appointments, when I could. More than once he didn’t call prescriptions in or called the wrong ones in or to the wrong places, then had his receptionist lie to me about it. The last straw was his receptionist guilting and shaming me about being off the clock when I was having a panic attack about the anti anxiety meds that weren’t called in right multiple times. She answered the phone soo don’t answer the phone if you’re off the clock and if you do, that’s not the patients problem. I was having an anxiety attack ABOUT ANXIETY MEDICATIONS..no right to shame me. Again, this was not a safe place for my mental health.

Highly recommended, lance will tailor a treatment plan specific to your condition/needs as opposed to the blanket treatments a lot of general practitioners opt for. I did not see results until I started seeing lance.His office manager Erin is also the real hero of this clinic. With depression/anxiety some of the most debilitating tasks are the things that should be simple: setting up appointments, medication questions, and dealing with insurance. She makes them painless and easy, sometimes i enjoy talking/texting with her more than i do Lance (kidding, mostly)I highly recommend seeing lance if you have been unsuccessful seeing results from past healthcare providers, or even if you just feel like you need a personalized touch catered specifically for you.

Wow, my experience with gray matters was such that I walked away from my first appointment feeling like I knew more about myself than I ever have before. The expertise and knowledge was only matched by the amount of care I was given in the conversation that I had. Conversations with most medical professionals feel scripted and sterile almost like youre talking to a police officer.My conversation felt open honest judgment free and in a matter of minutes I felt comfortable opening up in a way Ive never opened up to a therapist before. Ive never known health care to be so helpful

Ive been going to Gray Matters for about half a year now and it has been extremely helpful for my mental health. Lance is very sincere and easy to talk with, which really helps get to the core of any issues you may be experiencing. Overall, every appointment has been a relaxed, comfortable experience so far. Highly recommended.

I have been seeing Lance since he was at Northwest weight and wellness when I was working towards my weight-loss surgery and now that he has him own practice I am so happy and I highly recommend him he is amazing

Lance is a great guy, having been in the healthcare system and transferring around to different places I know how rare people like Lance and the Grey Matters team are. They are responsive, dedicated, knowledgeable and above all else very kind.With their affordability on top of that, I am very thankful I have been using Grey Matters as a provider for this very tough year.

Lance is great to work with. Hes supportive and professional with his patients. You can tell he has a true passion for his work. I would highly recommend using Lance as a provider.

HIGHLY recommend.