Have little techno ability as a Senior citizen and have been in several times to get help with what would for most techies be simple. The staff here are so helpful! Never make me feel stupid ! Believe me, this place is twice as valuable and accessible compared to the Apple store in South Center. Give them your business.
I needed to replace my iPhone glass and Mobi Repair fixed that! Great service! They were very responsive and gave all answers to my questions. They not only replaced iPhone glass but they cleaned out the whole phone! Now it looks like I have a new phone! Many Thanks!
Quick and easy to work with, however I was not notified that the repair job would compromise the waterproofness of my mobile device. I use it in the mountains regularly for navigation and it is exposed to precipitation. I got this specific phone because it is waterproof and its awesome camera.For near the same price of the repair I could have gotten a used version of this phone but I wanted to try and keep this phone longer, you know, for the environment.I feel I should have been informed that the repair would compromise its waterproofness. If I had, I would have made a different decision.
Always a pleasure to do business with this repair shop. Their customer service is top notch and their repair work is excellent.
My experience at Mobi Repair was fantastic Andy the Gentleman that helped me was amazing the customer service was awesome i rate it a 10 thank you.
The gentleman I talked to was a real pro. I came in with the wrong parts and he patiently explains the right way to fix my phone. It is notable that if I had brought the right parts he would have repaired it for the labor charge only! I have ordered the right thing and will be back to these professional guys. AND I have to take a ferry to the mainland to get there! I got lucky and found a parking place across the street so I didnt see any nearby parking lots.
I went in to see if they could repair a faulty USB-C port for my keyboard PCB. Though they dont really specialize in repairing keyboards, they were willing to at least take a look (a lot of the other repair shops wouldnt). They ended up resoldering the port and it was fixed! They were friendly and helpful - Id recommend them to everyone to get your device repaired!
Nathan fixed my iphone 11 pros screen and camera. He let me borrow the shops screen while we waited for the parts to come in so I can be up and running. Really great customer service overall, would recommend anyone who needs their things fixed.
Even though he wasnt able to fix our tablet in the shop I give him 5 stars for professionalism and honesty. He also didnt charge us anything.
My iPhone 11 fell out of my jacket pocket while I was biking and spent an hour in an intersection getting run over by cars and buses. Mobi was able to bring it back to life, and it seems as good as new. They were fast, pleasant to work with, and most of all, successful.
I have gone to Mobi on three separate occasions, and have referred family & friends. Everyone has had nothing but positive things to say. These guys are affordable, efficient, and know their stuff. I wouldnt consider going anywhere else.This time I worked with Nathan & Andy. They were both friendly, knowledgeable, and patient. Today after picking up my repaired phone I had a question, so I sent an email detailing what I was experiencing.Naturally, I assumed Id hear back the next business day, but Nathan emailed me at 11:15pm, and gave detailed instructions. Problem solved!You cant go wrong with these guys.
They were fast, fairly priced, and did a great job. I got my battery replaced in a hour and everything works great so far.
Went to Mobi for the first time this week, just to get an iPhone battery replaced. They were exceptionally nice, helpful and professional. They asked me questions and helped me check my current batterys health to make sure a new one was the way to go, instead of just taking my money. I really appreciated that. I did end up getting a new battery and it only took 20 minutes. Price was more than fair as well.
Excellent service, and it was done faster than expected.
Nice, quick service !Nathan diagnosed the problem with my charging port and gave it a good cleaning.thats all it needed. In and out in 15 minutes. I would recommend highly.
Quick visit to fix a USB-C port that had stopped connecting reliably. Port cleaned and functional in minutes. Professional, courteous service. Will definitely come back if I need further phone repair services.
These guys are awesome! I didnt know what to expect having found them on internet, but having not many options on those who would actually work on a Surface Pro, I made the choice to call them. They were courteous, professional and timely. Not to mention a great price for replacing the battery on it. These are really honest guys who love their work. When they couldnt resolve the issue on my Surface Pro, they even recommended me another vendor who is working on the device right now. Whether the device will work or not, I am at peace knowing that we have really tried everything we can to repair it without breaking the bank. I would recommend them at a heartbeat.
Quick service and very helpful
Great work, excellent service.
I dropped our iPad, which shattered the screen (the glass was falling off in shards). Aside from the shattered screen, the iPad seemed to work, so we figured we would try fixing it rather than buying another. We previously used Mobi Repairs to replace a broken iPhone screen, and had a good experience then. We called Mobi Repairs again and spoke with Nathan, the owner proprietor. He said he had a replacement screen in stock and could replace ours within a day or two. I dropped off the iPad that same day, and one business day later, Nathan called to let me know that our iPad was ready. When I picked up the iPad, it looked and worked like new, and has worked great since. Nathan does excellent work in a short time, provides excellent customer service (he is super nice), and charges at a great price while taking necessary covid precautions. We had two great experiences with Mobi Repairs a few years apart, and highly recommend this small business!
Excellent quality, professional, friendly, and patient. Would highly recommend!!
Great fast friendly service for fair price
After calling around to price out repairs, Mobi was by far the most affordable option. Although I had to wait for my part to be delivered, they were very informative and communicative throughout the entire process. The best part was the thorough evaluation they did with me to make sure my phone was working as expected. Im super pleased with my experience, and I would highly recommend them. Also, huge thanks to Jimmy who helped me out today!
I had a fairly large crack on my IPhone 7 and brought my phone in to be fixed. I was able to come back 2 hours later and pick my phone up. Great service and would recommend to anyone. Thank you!
Walked in to Mobi repair with broken screen. Not only a local repair shop, but very professional and the quality of work was so refreshing! Highly recommended!
Shattered the back glass panel of my iPhone XS. Found this place on yelp and called in, the guy told me he could fix it no problem. He was very friendly and offered a great price ($99 to replace the glass). Took a couple hours to fix and the end product was good as new! Highly recommend coming here for any repairs.
Was very professional when handling my ipad but was unable to fix it by replacing charging port. When I took it to another shop to get a second opinion they found the charging port Mobi had installed was faulty. I would not trust agian
Fast easy and affordable
I second the emotion of my neighbor, Henry Walum. Today I appreciated the quick-turnaround warranty service on my iPhone battery, as well as the friendly, clear communication. We are lucky to have this business in our Admiral neighborhood!
Phenomenal service!! They took the phone short notice and did a great job repairing a rough broken screen. Highly recommend them!
Great customer service. On site service, so no shipping of item(s) & waiting. Same day service + affordable prices. At first I thought they only fix cell phones but I was wrong. I took my Ipad in to have the cracked screen replaced. I highly recommend this place if you are in urgent need of a quick repair.
Awesome place. Wonderful service and the owner seemed to know very well all about most phones. Its in a pretty good place and pretty easy to get to. I went in there to get my charging port and other phone orifices get cleaned up. And I definitely noticed a increase in quality once I got my phone back. He was very personable and kind. We had a great conversation about music. He was very honest and its a steal to pay only 15 dollars once of twice a year for a cleaning. Im super happy to have gone here and Im totally gonna recommend this place to everyone. Wonderful homey establishment.They also sell different phone products too. So thats pretty wicked as well.Phone covers and cords and speakers and screen protectors.Not a large selection, but youll most likely find what you need there. Best part, they can order anything you need and theyll get it within a few days and everything is pretty affordable because of it. :)
Mobi Repair is the best! Our company has technicians that use iPads and unfortunately the screens crack often because of the type of work we do. I use Mobi Repair exclusively for all of these repairs. The workmanship is excellent and quick! Nathan and Andy are professional, awesome to work with and two of the nicest guys around! I highly recommend them!!
Great. Fast and efficient. Nice people.
Best place to get your phone repaired. really fast and reliable. They give full warranties on anything they fix and are really cool people. cant recommend enough
Good experience. They replaced a broken screen on my Asus phone. Parts need to be ordered, so people have to expect a couple days of waiting. But it is worth the wait, they delivered on time, as promised. Friendly guys, very professional. Given the nature of the business, a place one wish not to visit too often, but when your stuff is broken it is nice to know they are there and do a great job!!
Wow just wow. Earlier in quarantine my phone screen started to come apart and one side or the whole screen of my phone would go dark if I pressed too hard on one side. I decided to take it in to mobi today with my dad and the entire price of repairs was covered by warranty. I really felt like I could ask the professionals at mobi any question about my phone and they could answer it with ease. I am so so impressed by this business and will definitely go back. One last thing, We arrived to pick up my phone fifteen minutes before it was supposed to be done in one hour (also really fast) it was all finished and the guy explained everything that he did to it and I asked a couple other questions and he told me everything else. Anyone needing a professional quick repair should definitely use mobi
Mobi Repair is the best! My son broke the power cord off in his iPad. Mobi repaired it that day with no appointment. Very professional and super friendly. Thanks again Mobi!!
Was able to diagnose the problem very quickly. Very professional and helpful!
Great service, had me back in business in 45 minutes!
Brought my iPhone in for a battery replacement and they delivered it quickly and excellent customer service.
They were quick to replace my failing S7 screen, seems like quality work, very happy with them
I have had to use these guys too many times due to my frequent phone drops. They are always super professional, quick and reasonable. Five Stars!! 🌟🌟🌟🌟🌟
Excellent service, incredibly fast, reasonably offered discount for multiple orders, hard working and incredibly kind people. They fixed my phone camera and two screens, in an hour. While Apple had me in wait time to explain why I had missed the opportunity for a recall in the camera, and Asurion wanted $200 as a deductible and a bunch of paperwork for the insurance theyve been charging $15 for two years. Cancel you insurance and go here instead. I just did.
Worked with me to identify the multiple problems with the phone that I brought in (broken screen, charger-port issue, etc.) and was extremely helpful when the stay-at-home order came down which interrupted out initial investigation/interaction. Definitely bringing other repairs to them.
I dropped my three week old Galaxy S10+ and cracked my screen and needed to have it replaced. I checked all over Seattle and everyone said they couldnt help me because the device was too new. Mobi Repair was my last chance so instead of calling I walked in to speak with someone in person. They were knowledgeable and very friendly. They ordered the new screen and it arrived in only a few days. I dropped it off on my lunch break and picked it up after work. They did a flawless job! No nicks or any indication that the screen was not original. The touch sensitivity and fingerprint sensor are actually much improved over the factory screen. I couldnt be happier! Thanks Mobi Repair!!!!!
I bought my phone in this afternoon, the Representative was awesome, he got my phone fixed within 30-45 min ( same day service) he gave my Phone 8 Plus a detailed cleaning after the screen was replaced. my phone looks brand new. I work in Seattle (Soutpark area) so any one in the West Seattle area I would most def go here. Beside the speedy service, he & I had a great conversation.
I had a really great experience when I took my shattered iPhone 6 in to get the LCD screen replaced. I was ecstatic because I thought I was going to have to get an entirely new phone. The repair was done quickly, which was also a plus. Upon paying, I was told it was warrantied for life (AWESOME) apart from damage inflicted from a drop. I would rate that first experience 5 stars easily.HOWEVER, the last couple of weeks or so small cracks have been appearing. Theyve been spreading across the entire screen, and now chunks of glass are coming off. I called this morning to see if I could bring it in without a receipt (making sure theyve kept their records) and was told that ANY damage voids the warranty. I explained that this was not the policy that I was informed of initially, and regardless, any damage caused by (possibly) an improper installation should be covered, right? I told the guy I would not be paying for an entirely new screen just for this to happen again, and that I would not recommend their services to anyone. The aftercare of their product and labor is definitely subpar compared to their initial professionalism. Im extremely disappointed because I was so impressed to begin with.Ive rated 2 stars because my first experience with them was quick and easy. If that werent the case, it would be a solid 1 for their lack of communication and transparency.
Walked in and very happy that we did, great addition to the neighborhood.No appointment and got my iPhone battery changed. The Apple store is far and you need an appointment.
The gentleman here was very reasonable and thorough. He absolutely delivered on his promises and kept me posted throughout the repair process.
Not a lot of interaction with them, but they seem to be friendly and responsive.
Excellent service. Cracked phone screen on my LG Stylo +. Thought I would have to give it up but they fixed my screen in record time in time for my Christmas holidays. Wow. Exceptional went above and beyond my expectations. Thanks Mobi Repair...
I just got my screen repaired at Mobi. I called and they were very prompt with their response. He was able to fix my screen in 30 minutes and the prices are very reasonable. I would highly recommend.
My iPhone screen has been a shattered mess forever and I honestly thought Id have to get a new phone. I popped in on Saturday morning and they were able to replace it for me within 30 minutes. My phone looks new! Very friendly, fast service and cheaper than taking it to the Apple store. These guys are my new go-to for phone repairs.
Excellent service and very friendly ownership. Very highly recommended!
Fast turn around on our iPad screen repair, great service, no issues. Highly recommended.
Great prices and extremely fast service I will highly recommend... Really cute repairmen btw
Even though I live very close by, I wont be going back here because of the terrible customer service. It took them a week and a half just to replace my phones battery, during which time they didnt contact me at all. I had to stop in the shop three times just to get updates. The third time, which was two days after they said it would be ready the previous time, the phone was sitting on the shelf with the new battery while he worked on other things. It seemed like he wouldnt have even looked at it if I hadnt stopped by and I had to tell him all over again what was wrong. When he finally let me know it was done, I went in to pick it up ten minutes before they were due to close only to find the shop shuttered early, leaving me to wait two more days to get my phone because theyre closed Sundays. My phone works now, but the process was very painful and took much longer than it should.
Good iPhone repair and great service, but you should know that you won’t get genuine Apple parts. The new screen was significantly dimmer, had more glare, and was harder to read in sunlight than the original. I compared it to an original Apple product and confirmed. I decided to spend the money to have Apple repair it and switch out these parts - glad I did.
Has to be one of the best phone repair shops in Seattle. no s#@&!
Have had multiple repairs with these guys, always professional and able to pull off a fix on a very damaged phone .
Replaced the glass on my quickly, congenial service.
Wow! Incredibly prompt service, knowledgeable, great price, friendly, honest, simple and straightforward! I am thoroughly impressed
What a rip off scam. They wanted to charge more than it would cost to re buy my phone just to replace a cracked screen.
Supper helpful staff. My phone was not charging and they quickly cleaned it out for no charge.I’ve been coming to them for years for issues with my iphone. Beats going to an apple store.
Came for a screen replacement for my iPhone, EXCELLENT service was in and out in less than 10 min. Great business and EXCELLENT customer service. Great prices definitely gonna refer this place
I shattered the screen on my LG G2 and did a lot of research on how to fix it. When I priced out the screen and tools without even taking the learning curve into account, it was more expensive than they charged me to not only replace the screen, but the backing as well. They gave me a whole new looking phone back for less than the parts I could get my own hands on, and they did it in 45 minutes!They tested the phone thoroughly with me before I left and really did a solid job. It looks like a new device and works perfectly!They were friendly, fast, flexible, and really well priced. It was a screamin deal and a really good experience. I could even watch them repair it right on the table!Highly satisfied!
Competitive prices and fast service. Nathan was extremely knowledgeable and proficient at diagnosing/fixing the issue I was having with an iphone.
I took my IPhone 8 in for a cracked screen repair back in November. At first, I thought that Mobi’s service was fast, friendly and priced reasonably. My screen stopped working a week later, and when I brought it back in for repair, Nathan indicated that my phone might be rejecting the brand of screen that he used in the repair. It was news to me that they were using non-Apple parts, and it was news to me that there was ever a question that the repair would work. Three different screens later, and my screen stopped working again. When I asked the Mobi owner for a refund, since they didn’t actually repair my phone, I was denied. I don’t recommend going here if you want your device repaired correctly the first time.
I broke my phone (again) in Tahoe last weekend. Its been absolute hell not having a phone. Im not sure how I survived before cellular communication... Anyway, I looked on google! for a reputable place near me.
I had a great experience at Mobi. One of my microphones (apparently there are 3) on my iPhone 6 stopped working. Mobi tested to see if it was actually broken or if it just needed to be cleaned. It was, in fact, broken, and he repaired my phone in 30 minutes. So awesome! I use my phone for business, so this quick turnaround time was a must! Highly recommended and a welcome addition to the West Seattle small business community.
Very friendly and helpful staff
12 hour turnaround
Less than 30 minutes to fix my shattered iPhone screen. Fast, friendly, knowledgeable service. Thank you!
After a horrible experience with a large companys phone protection services, I decided to take my iPhone X here to get the screen glass repaired. The guys here fixed the screen fast for a fair price, and squeezed me in right at the end of the day. Highly recommend!Update: the first screen replacement turned out to be a non OEM part, but when I brought the phone back to Mobi, they replaced it with an authentic OLED screen free of further charge. A+ service!
I dropped my mobile getting out of a Lyft ride last Saturday night, and the driver took off before I could try and look for it. The driver ran over my mobile and shattered the screen completely! There was no way I was going to take it to an apple shop and pay way too much for a screen replacement and who knows what other issues they would have pulled out of their a*****.I found Mobi Repair, whilst looking online and decided to give them a call. I got a voicemail and just hung up, as I have had bad experiences with businesses not returning my calls after leaving messages in the past. I received a call 10 minutes later from a very professional young man. He said that he got a missed call from my number, and right away I knew that this guy really did care about business. I asked how much a screen replacement costs and he was very straightforward about the pricing with or without the replacement of the touch sensor in case it was damaged as well. I saw a previous review about this business not using apple certified parts, but to be honest, I dont care. I dont plan on going to an apple shop to get anything fixed ever again after seeing the undercover camera footage of the fake diagnoses they seem to discover whilst handling the problem you were there to fix in the first place, only to charge you an arm and a leg. I own an iPhone 6 which is old at this point. I am not going to pay apple hundreds of dollars for a screen replacement on an old mobile.I decided to take the short trip up the street and get it replaced asap, as I plan to visit my family in Europe on the 7th of November and I want to be able to have a mobile that doesnt cut my fingers when I use it. The young man behind the counter was very professional and upfront about the possible issues and pricing. He said It would take 30 minutes to fix, which to me was very good. It gave me time to grab a quick bite to eat with a couple of glasses of wine. When I got back for my mobile, he gave it a few tests in front of me as well as let me know there was a lifetime guarantee for defects on the screen! The whole cost with tax was under $100!The work was very professional and the customer service amazing. I will definitely recommend this business to all my friends. This is a business that will not try to gouge you with fake diagnoses to get you to pay more. An honest business that does professional work. I highly recommend them!
I am recommending Casey owner of Mobi Repair to everyone! Hes quick! Hes Friendly! Plus, you wont break the bank with his more than fair prices! Casey, Thank you kindly! P.S. FANTASTIC WORK!
Wonderful experience with the knowledgeable friendly staff at Mobis.Highly recommend you have your cell repair done here.
Nathan was awesome from my initial inquiry to the actual repair was fast and affordable! I highly recommend Mobi Repair.
Ive had multiple phones repaired here to great results. Most recently my Samsung Galaxy S7 fell out of my car on to I-5 and was run over by multiple cars. It looked completely ruined, but they replaced the screen and rear and it runs great! After a couple months there started to be an LED malfunction with the screen, so I took it back in, and they ordered a new screen and replaced it for free. Unfortunately the new screen had another LED malfunction, but they ordered another part from another supplier and replaced the screen again. I was about to drop $600 on a new phone, but they fixed it twice for free. These guys stand by their work. Theyre friendly, professional, and FAST! Consider me a customer for life!
Fast, friendly and quality service. Glad to see this in West Seattle.
Helpful and speedy! They resurrected an iPhone 6 for me in 10 minutes.
Fast and friendly -- my phone screen is smooth and responsive again! Thanks for a great repair!
My phone was literally taped together to keep the screen from falling off. They had it all fixed in under an hour! It looks and feels like new!
Had my iPhone battery replaced here back in December. The replacement must have been of poor quality because my phone now dies quicker than the original battery (it is
Awesome service! Very reasonably priced and I was able to drop it off with no notice and have it ready and good as new in just 25 minutes. Would absolutely recommend to anyone who has dealt with the easily breakable iphone 6.
I had some issues with my iPhone 5 - battery wasnt keeping a charge, and my screen was damaged. These guys took care of me right away - they are very knowledgeable, helpful, and reasonably priced. Ill be going back if I have any other issues with any of my mobile devices.
Brought in an iPad Air 2 that was not turning on....tech told me they could do nothing because if they opened it to check they would break the screen......now I have had a battery replaced at another shop no problem. and Mobi ad states they can find iPads....which seems to be to be an outright falsehood.....call before you take anything there you might just save yourself some time.
These people were so friendly, knowledgeable and practical! I was getting used to being told that old phones are irreparable and that the only solution is to buy the latest $700 model (most Verizon stores told me that), but Mobi actually took my phone apart, tested it, and told me what my options were - sans sales pitch!As it happened, my old phone WAS reparable, but it would cost about the same as a new Galaxy S3 ($60). So we talked about what I used my phone for and determined that an S4 had all the functionality I needed. And they told me where to buy one.I also give credit to the GoWireless Verizon store up the street who sent me to Mobi (I left a separate 5-star review for those guys!). They helped me transfer all my data over to the new S4. And neither place charged me! The next time I need to buy something, I will go back to these two awesome places because they are such nice, helpful, rational people.
Came In to change my cracked screen for my iPhone an they did an excellent job, great price..I will definitely be recommending to friends and family, great customer service
Trustworthy, professional, and quality work. Id use them again if needed.
Good experience. They replaced my screen on Moto X-2 a year ago. Great price.
Nathan is very helpful and accommodating, while being patient with each customer. I highly recommend Mobi for their quick turnaround on the repairs
No wait. Great place
Great price, fast repair, friendly people.
Jay and Joe are rock stars who get the job done crack the screen brought it in they fixed it Bing Bang Boom on my way. Who could ask for anything more?
They fixed my screen on my Galaxy S5, but it left my screen loose and it can be pressed down. It is also almost coming up on a corner, this is probably because of not so good adhesive or something similar.
They are amazing!
Nice workers!