Closed for COVID despite having a functioning website with auto quotes and an answering machine. Posting 5 star review so this doesnt count against them
I was lucky that they had one in stock. I dropped it off on Monday afternoon and the called me an hour later to tell me it was ready and working. They took their time to open it and did not cause scratched on the case. The price was very good for part and labor. They were excellent for what they did. Thanks guys.
Quick and easy!I dropped by without an appointment and they were able to replace my iPhone X screen in about an hour.Quick, affordable, and professional service!
Just stopped by this Gadget Fix location looking for a replacement 2mm screw that Id stripped on an electronic music device I was repairing myself. They found a couple of spares and gave them to me for free!!! Excellent spot and service, Ill be recommending them from now on!
They’re a friendly bunch and the price was very fair ($160 for an iPhone X screen replacement) compared to an Apple Store replacement. They also had it done in less than an hour.Update 1/13/20: The screen they used was definitely not factory (though they never claimed it was), and now my phone is not easy at all to use or type on - the screen is way too sensitive. At this point I’ll probably just get a new phone.
Quick and easy! I love the online scheduling. They were able to fix the charging port on my phone for free with a specialized tool. A great service!
I stopped in today for my second time. I think these folks are customer service pro. I had an issue with my iPad. The tech was able to fix it on the spot. He was kind, helpful and knew what he was doing.
Great place, and convenient location in downtown Seattle. Friendly, helpful staff. We had issues with two new phones, and they fixed them on the spot.
Dont come here if you have a water damaged phone. Theyll charge you a water damage fee before they attempt to fix said water damaged phone and then call you two days later saying they werent able to fix it.They should just be honest and say they cant fix water damaged phones.Youll have more success trying that stupid rice trick. Cheaper too.Other than that, they had great customer service. Understanding.
I came in last night to have them repair the charger connection on my old phone. They took care of the project quickly and appropriately priced. I’d highly recommend using them.
Had a busted touch screen on my laptop and they checked it out for no cost and got the part ordered and fixed in like four days! Amazing service and reasonably priced. I definitely would recommend.
Had the battery on my phone replaced today. It was easy and they got it done for me very quickly. Also very reasonably priced. Will happily take my devices here from now on
Wonderful service. Went there to fix my V30 battery door, the glass was shattered the third day I bought it. Staff are nice. Charles was honest and super nice too. He quoted very reasonable price, my phone is like new and working perfectly after they fixed it.
Everyone here is very friendly and they have very reasonable prices. They didnt have my part in stock but gave me a loner phone right away and fixed my phone as soon as the part arrived. My previously destroyed screen looks great now! Im impressed that they fixed it during the snowstorm!
Caleb is awesome! Knowledgeable, friendly, with great customer service. Very fairly priced services, and they’re honest with what they can/can’t do. I’ve been here a couple times now, first to fix my iPhone’s cracked screen, and then to fix my 2 laptops. They were very good at communicating the problems the gadgets had/have. I feel like I can trust their service. They really try to work with you to find a “fix” for your gadget. They’ve got a repeat customer in me!
So kind, very flexible on timing, and level with you on what’s needed for optimal machine performance/parts at different price points to get you there. Cannot recommend enough. Thank you guys so much!!
My phone was soaked, black screen but still on, and they completely fixed it for a reasonable price, within 30 minutes! The best part was they said $0 if they tried to fix it and it didnt work. Very nice guy, they had the parts.
I had a fantastic experience with Gadget Fix! Everyone I talked to (Leo, Ian, and one or two other employees) was very helpful and nice. There was no sense that they were trying to trick me out of money like you sometime experience at repair shops where they know the customer doesnt know better or doesnt have any other options. They even ended up fixing my laptop for free after they found out that it was a simple fix! Would highly recommend.
My iPhone 6plus had been cracked for about 2 days and I had no Hope that it was able to be fixed from how bad it looked when I accidentally dropped my hammer 🔨 on it while doing some plumbing and i had happen to be in Seattle and I was calling around to see who would be the best in town and I found gadget fix. I went in today, took them about and hour to fix my phone and I came back and I was extremely satisfied that they fixed it.... THANKS ALOT GADGET! You rock! I was very happen! 😁😁 BRAVO 👏
After about a day of testing this out, Ive determined that the screen isnt as sensitive as the original Apple one. I have to tap a bit harder to get the touch registering on the phone. Its not a major issue as Ill just have to get used to tapping a bit harder when Im typing. For the price, this place is still fantastic.
Fantastic service, reasonable prices and extremely patient employees that listen to your needs and recommend great solutions. Caleb, in particular, is excellent! Will give all of our business to this firm for sure!
They did a great job fixing my Samsung screen in about an hour, which they accurately predicted before I gave them my phone. They were friendly and helpful.Expensive though! I almost wish i just upgraded my phone : /Great experience though!
Hi, I was in Seattle for a conference and forgot my US laptop adaptor in South Africa. Went into the gadget fix store in downtown Seattle to purchase one after walking around for two hours looking for a store to help me. Gadget fix not only had the cable, but they made the experience so great with their friendly service. I was totally impressed by these guys. A bunch of kudos to these folks - well done on such an incredible service.
I have visited Gadget Fix on Lenora Street perhaps five times during the last three years. Each visit was due to a concern or possible malfunction of my laptop. They provided solutions with a smile and no charge. I cant guarantee the no charge option but it told me they are honest.They know their stuff and makes me the winner.
I have bought two used phones from these folks and they are good on repairs also. Know their stuff and reasonable prices for repairs.
Gadget Fix is the best. I have trusted them with my life and Id do it again. Once fixed a problem for $100 that 5 other businesses misdiagnosed, told me would probably break my device to fix, and asked for 300+ to tinker with. Gadget fix is BS-free and Juan is always genuine and nice.Oh and I am female and theres been zero tech-dude-style condescending attitudes so far, relieving to find.
These folks are simply amazing. We(me and my wife) have been using their services since last 4 years iphones and pixels. They got variety for screen guards and covers. When we go thr, they even clean our phones without charging us. Once, I got the problem with my PIXEL-2XL charging port. It was very loose. I thought, it is gone bad. I took it to them. They simply cleaned the port and it is still working till date without any issue.
Had an issue with my phone not charging and had a great experience getting some help here. Kyle helped me out and he is very knowledgeable and helpful. Would absolutely recommend for phone/computer issues!
Called ahead to find out whether they could fix my Motorola broken screen. Said the part was in stock and at the store. Went in the next day and had my screen replaced within an hour. Great service, reasonably priced! Would recommend!
I came to check my iPhone speaker and they were really cool, they cleaned it for free.
I Brought my computer in that had a well known error, it was diagnosed and worked on which I paid for. They said it was fixed 3 times and I had to return it 3 times because it instantly would freeze. The tech could only say that he tried to reduce the amount of freezing, but that never actually happened. I asked where I should go to try fixing this and if it could be a hardware issue but he said he didnt know. Only go here for cracked screens because they are not equipped or experienced enough to handle laptops or major device errors.
I needed the screen on my Galaxy S8 Active fixed. I called most of the phone fix places around Seattle and left messages/spoke to store staff. Gadget fix was the most responsive. They called back when they said they would and even honored the original price I was quoted when it turned out to be a different price due to the manufacturer not having the original part they requested. It was quick and easy to get the screen replaced. Staff were friendly and had it completed in less than an hour from drop off. I will absolutely take my gadgets here for repair again.
Brought my computer in for a quick repair. Really quick and straight forward. They had me order a part myself because it would less expensive. Once o had it, they had me in and out in under an hour.
Caleb was very talented, professional and friendly! He diagnosed my iPhone problem in a second and fixed the issue perfectly! Great experience every time! (5/3/2019)Outstanding people and excellent service!!
Wonderful! I dropped off my cracked iPhone 8 Plus and got a call within an hour letting me know it was ready to go! They also have a LIFETIME warranty if you have any issues with the new screen! Highly recommend!
Had an issue with laptop. These guys fixed it, and didn’t even charge me because it was a minor fix for them. Incredible.
Hello, I haven’t visited your store and I am wondering whether you can fix my BeatsX, a headphone that I bought about 2 yrs ago. It will demonstrate white and red light in sequence when charging, which is abnormal. Thank you!
Fast service for a reasonable price. The staff member Caleb was helpful and clearly knowledgeable about fixing phones and other devices.
Excellent service super friendly staff, they were efficient and helpful they are not there to just overcharge you they offer cheaper alternatives before costly replacements. I recommend there services. Easy to get in and out. Will use them again.
Replaced the cracked glass on my iPhone 7 perfectly. Took about an hour, so not a bad wait time. Didn’t even have to make an appointment. Nice people working there. Glad I stopped in. 👍🏼
Great help. Great customer service. Fixed my iPhone. The best.
Quick service at reasonable prices. Highly recommend for screen repair.
I was very happy with the support Gadget Fix provided. My hard drive was failing, and they not only popped open my laptop to confirm the problem free of charge but gave me very helpful guidance about picking out a replacement. And they were fast! Im writing this review from the repaired laptop, which I just dropped off earlier today.
In a word, outstanding. Competent, courteous and - most of all - 100% honest and trustworthy. I’ve been to them 3-4 times with issues I thought were thorny and intractable. Problem got solved seamlessly each time, at a very affordable price. Would recommend this place wholeheartedly!
They dont push products or try to upsell. I trust them to fix problems and give honest advice about buying a new phone or computer. Good people
I went there to fix my iPhone screen. They told me its 110 bucks after tax. And I left my phone there. 1 hour later it was fixed. I feel that should be the way a repair workshop works.
Gadget Fix saved the DAY!! They fixed the screen on my phone in less than 30 minutes and right before the holiday weekend! Sprint was trying to sell me a new phone and a lot of other nonsense. The gentleman that helped me was friendly and honest about the fix, time estimate and the price was right! Its also super convenient that they are attached to Assembly Hall, so you can grab a bite and coffee while you wait. This was a PAINLESS Experience! Thanks So Much!
Took my phone here to get the screen replaced. The replacement frame and screen ended up having a defect in the glue it used, and it caused the screen to warp after a few weeks. I took it back in, they apologized profusely, and they replaced it again with a new part at no charge, no questions asked. Other places would have endlessly questioned me to see if I had done something to warp it, or would have said it wasnt covered, or tried to get out of it somehow. They went above and beyond to give great customer service, and I am happy to recommend them and will be going back for my other gadget fixes in the future!
Super helpful, very fast service and high quality workmanship. Competitive prices. 5/5.
The most expertise that you can get. Highly recommended.
Great repair shop that can fix anything thank you so much Caleb
I was recommended this place by a coworker, they were great and gave me a few options to fix my phone. Ryan was super nice and they got it done so quick. I would definitely recommend this place to anyone who has a broken phone or computer. You guys ROCK!!!!! (and Lucy the dog is super sweet too)
I thought I had a bad connector on my Nexus 6 but it was just full of lint!Quick, excellent service at a reasonable price.I will use them from now on.
A special agent recommended that I take my screen-cracked Samsung S7 to get it fixed at Gadget Fix. I did and WOW these guys were great. They were quick & professional 😎 Wonderful service!! I also have a cracked Note 8 that I want fixed, but at the moment itd cost me ~$415 which is 80% the cost of the phone so Ill wait till later when I can afford it. Thanks for the work done on my S7; it works like a shiny new phone!! 😄🤗😄🤗
These guys are great! They handle all my devices and helped me switch between phones. Nice staff and very knowledgeable. Thanks for all the help! Visit these guys if you ever need help with your phone!
Great customer service, affordable and quick. I was given an estimate of 3 hours for repair and it took about an hour! Convenient location as well
I called twice, a few days apart, abut whether Gadget Fix would be able to replace the battery. When I showed up they said they couldnt, because they have had problems with replacing HTC10 batteries in the past.Its fine that choose not to do a repair, but its aggravating that they didnt tell me before I showed up in-person!
I had Gadget Fix take a look at my cell phone which was in lock screen mode with a disabled keyboard, as well as my laptop which wasnt detecting a boot drive. They fixed my cell phone on the spot by hooking in a full size analog keyboard via the charger port so that I could type in my password to unlock my home screen and then re-enable my digital keyboard. For the laptop, I had already downloaded an operating system to a USB drive and was able to boot off of that but was not able to bypass the installation process or install over the existing operating system without deleting it first. They concluded fairly quickly that what I was experiencing was a failure of my hard drive and since my hardware was manufactured with an EMMC casing they had no access to the components inside to replace. Thus, either I have a claim on my warranty or an excuse to visit the after Christmas sales to purchase a new one. The whole interaction took about 10 minutes and I was not charged for any of it. In a nutshell, Gadget Fix offers efficient, friendly and knowledgeable service in an environment where the staff are clearly oriented towards solutions to help, not problems to fix. Highly recommend!
Knowledgeable, friendly and helpful staff. Repairs were made as promised and ahead of the promised time frame. I would definitely recommend this company.
Recently I found out that my battery on my iPhone 6s was not doing so well. I took it to an Apple store and they said I would have to wait an entire day for a replacement. I decided to check out some local repair places and stumbled upon Gadget Fix. The reviews were promising so I gave it a shot. I talked to an employee there named AZIZ and he had me in and out really quick. He made the whole process simple and easy to understand. I came home happy and now my iPhone runs perfectly. On top of that, my battery capacity is higher than when I originally got my iPhone! I will recommend Gadget Fix to all my friends, and thank you to their employee Aziz.
I dont think it gets much better than this. Dropped off something another repair store said could not be fixed and they had it fixed for 50 bucks in a few hours - ready to pickup same day. Crazy fast and good service. Will be coming back for sure.
Brought in a laptop that couldnt boot after an airplane trip. Diagnosed the problem and gracefully didnt charge at all considering it couldnt sanely be fixed. Were nice enough to let customers in the back without raising a fuss or anything as well. Appreciate the help.
I stopped by on a lark because I was walking by and thought it would be great to get my phone screen repaired. They fixed it in 20 minutes while I waited! Nice people too. Cant believe its been here for almost 3 years. Im telling all my friends.
Zach and his team are excellent. I have had small problems and one big one - they have helped me resolve each quickly and at a great price! Service and competency do connect sometimes and here they did ... Highly recommend!
I had an excellent experience at Gadget Fix. I had a lot of questions for the crew at Gadget Fix, and they answered every single one. I was going through an insurance plan to have my phone repaired, and every time that I needed information for the insurance company, the guys at Gadget Fix pulled through. When the time came around to have my phone repaired, they were professional. communicative, and did really good work on my Samsung Galaxy s7. Thank you for a great job, and I will refer other people with cracked screens to your location!
I stopped by this GadgetFix to get a stripped screw released from my Macbooks motherboard. I was helped quickly and out the door in a matter of minutes! Ill be back for all of my laptop needs.
These guys are professional and competent. They helped me fix my phones broken screen at the best price.The first time I broke it.The second time, two weeks later, they helped me again, with sympathy and proficiency, and even helped me pick out a case this time. All of it affordable and done right.Im a customer for life, which might be often with the way my luck has been.
Cleaned out my charging port and made sure it was working again for free! Friendly, quick and didnt upsell on anything, will definitely come back if I need a full on repair next time.
No concerns with the work and service. They promptly fixed my broken screen. Great experienced persons in gadget repair fields.I would have given 5 start rating if not for the below concern.Only concern I had is that they told they will give me a call once the broken part arrived to their location and once they fixed the mobile. But they never called me to inform and I have to call to get the status every time. This happened 3-4 times for 3 of my mobile repairs.
The service was excellent. I had an Apple Watch with run down battery and it was not charging anymore. I took it to apple store and they wanted me to pay almost the same money as of new watch as it was outside warranty period.Fortunately gadget fix was able to replace the battery and get the watch working. This process requires very detailed work and not easy to do task. Thanks to gadget fix that finally I was able to get my watch repaired with much less money compared to asked by apple.The staff is highly competent and polite. They don’t charge for anything they can’t fix.
The service and staff were excellent! They were very accommodating considering I was in town for only a day. Would definitely trust these guys with my phone again.
Awesome and professional service. Went to repair a cracked screen and another iphone which we thought was beyond repair and to our surprise the phone is working after being told that it was due to a faulty battery. Thank you so much Gadget Fix:)
I thought I needed a new charging port, but they had better cleaning equipment than I did and fixed it for free! I couldnt be happier, and they have great hours too.
Super friendly and knowledgeable staff. Fixed my Nexus 6p screen in an hour and charged a very reasonable rate. Awesome experience!
They repaired my nexus 5s screen in less than 30 minutes. While the phone worked great afterwards, there were some cosmetic issues (large bubbles under the screen). I took it back to them and they honored the 6 month warranty and were happy to make it right. Excellent customer service and great work. Highly recommend.
Great customer service. I had been struggling to get my phone to charge properly, and they cleaned the charging port for free.
These guys were great to work with and really knew what they were doing! I have one of the hardest phones (Motorola Droid Z) on the market to replace screens and Gadget Fix made me feel completely comfortable with getting it done. They were also extremely accommodating, as I live in NY and was only passing thru Seattle on travel, but I would go back to them in a heartbeat if I lived local!
This place is amazing.. Brought in a cracked Nexus 6P screen on Wednesday an hour before closing, The guys had it fixed before noon the next day. These were the only guys who had the 6P parts in stock, saving me from waiting at least 2-3 days without a phone... The fix quality is amazing and looks/is original manufacturer quality. Ryan and the rest of the team were amazingly knowledgeable and professional. This place is located in downtown but provide validate parking in the underground garage so no worries there.. Will come again..
I have been bringing my iPhone X here since I cracked my screen earlier this year. They have always been super helpful and fast!
Used as a postal service drop off/pick up location. Friendly, albeit slow, staff. Looks like they have a decent selection of phones and computers for a reasonable price
Professional, prompt service. Fair prices.
Needed a repair statement to send to insurance company for a dead cell phone. These guys knew about the common, irreparable issue that bricks this type of phone, and created a writeup for me at no charge. Seem very competent and personable, and will definitely use them for any future repairs.
Edit: spoke to the manager who offered a refund and replacement. Great customer service after all!Got an Iphone 6 battery replaced with them, after 8month the battery started to bloat causing the display to lift off. All they offered was 20% off a new batter replacement, not to mention that the cheap bloating battery they used probably caused more damage to the phone. Taking it to apple again.
These guys are no only knowledgeable, but theyre also good businessmen. They were unsure as to whether I had previously broken a small very delicate piece in my phone before getting there or it broke while they were fixing the screen. However, they pointed it out to me, took on the labor cost and just fixed it to be safe. Good character keeps businesses open. Thanks guys!
Replaced my phone battery quickly with no issues.
I was panic stricken having damaged my one and only phone. It is a cell phone, of course, and my only connection to my national customer base. I was advised to go to Gadget Fix in downtown Seattle which I did ... fully expecting to have to be without a phone for several days at least. What a wonderful surprise! I was quoted a very reasonable price and told it would be 30 to 45 minutes. The staff was courteous and knowledgeble. They grasped the problem and the solution immediately, and even helped me activate the phone through my cell provider. It was a truly dazzeling performance and I almost wish I had more gadgets so I would have a reason to go back.
I walked in with no appointment with a broken phone and they fixed my Samsung LCD in an hour. Its been working great and their service was excellent. I also like that theres a 6 month warranty on their work.
This place is great. Outstanding customer support, impressive product knowledge, quick repairs. Have recommended to friends and family and will continue to do so.
Brought in my iPhone with a faulty charging connector. Apple would have charged approximately $8,000 to fix this. The nice guy in Gadget Fix pulled a giant piece of lint out of the socket and gave the phone back to me. No charge :)
Friendly and helpful fix to an issue with some stripped screws halting an electronics project.
Great service, had my charger port fixed and able to pick the next day! Great rates and a warranty. I thought I might have to replace the phone, or send it away to the manufacturer for repair. Glad I found this company!
Great and friendly service. They had my phone fixed within minutes
I have continued to be impressed over several experiences by their flexibility, professionalism and turnaround times.
Thought the charging port on my iPhone had ceased working, but after a quick consultation the store triaged it was simply clogged with fluff! They cleaned it out for no charge and now its working perfectly. Also applied a new screen protector and did a great job - thanks!
Really quick and great customer. I dropped off my phone with a cracked screen and it was good as new in 30 min. Highly recommend!
Excellent customer service and so fast! My new go-to fix it store.
Quick, efficient and friendly. I would definitely use again and refer to others. Thank you!!
I found Gadget Fix online when I was looking for some parts and thermal paste for building my PC. I had received all my PC parts online, but forgot some essentials and did not want to wait for an online order to arrive, so excited was I to get started on my build.When I walked through the door, I was greeted with a warm smile and kind words; I explained my plight and the gentleman was happy to accommodate my needs, going way above and beyond. They were willing to sell me a product they dont generally sell but used in their shop for their own purposes; this would have been a perfect opportunity for them to up-charge, given that there was no set price, and they were taking from their personal stock. They did me a SOLID and sold it to me for a more than fair price.Thank you, Gadget Fix, for so readily accommodating your guests. I am a very satisfied customer, and will be going here for any and all of my technology repairs.Cheers!
Great gadget fix shop, they get it right the 1st time
Super helpful, generous and sweet dudes.