cl
cloud cell
6508 Cleopatra Pl NW NW, Seattle, WA 98117, United States
Comments
Ia
Review №1

Remzi at Cloud Electronic took great care of me. Woke up to a dead iPhone. He got me in as soon as they opened and I was out of there good as new super quickly. Excellent work, totally reasonable fee, and great to support a small family-run neighborhood business!

So
Review №2

This was a wonderful experience. I shattered the back of my phone and there was also an intermittent problem with the backlight not working and the screen going out. I brought my phone in and they were able to fix it on the same day in about an hour. My phone works great now. I highly, highly recommend Cloud Electronic!

ma
Review №3

I needed my pixel 3a screen replaced after cracking it while traveling for work. They were able to quote me a fair price and get the work done quickly.Two other repair shops in the place I had traveled to quoted me such a high price that I was nearly ready to purchase a new phone and toss this one.I called cloud electronics as a last resort before heading to my phone provider. I was so glad to find them and save a perfectly functioning phone from the landfill.Thank you!

Ro
Review №4

Exceptional service & pricing is more fair than Apple. Had two iPad pros, one with extremely shattered screen, the other nonfunctional charging port. Both were repaired promptly. The screen needed a part ordered, so waiting a week or two (forgot how long) was something I certainly expected. The port repair was very speedy. This was months ago, so the repairs have held up well. Thank you so much!

Pe
Review №5

I was had just paid rent and had no money in my bank account for more than a sandwich. That same day I was walking down the stairs from my apartment and my phone somehow fell out of my pocket, the phone didn’t crack but the screen completely stopped working. I needed my phone for class next day but didn’t have the money because I was getting paid the next day. The owner was so nice he fixed my phone for me for free and let me pay the next day. If I was an dirtbag I could have just taken the phone and never come back, but did because I would feel horrible about it. I would highly recommend it, and the phone screen is just like my old one, it feels no different.

Ai
Review №6

Amazing service, fast and well done. Phone repaired from water damage works perfectly. Thank you!

Ma
Review №7

I was able to get the hinge of my Laptop fixed by Cloud Electronic. My laptop was an Acer Aspire, a little older, but was still functional. I was having real trouble with opening it and closing and I could see the inside the left hinge corner. I wanted to still use it so I went Cloud Electronic. I did Not want to go Best Buy and pay a big annual fee. The place is a house but very centrally located. After we established what was really broken, the CE repairman gave me an estimate and told me hold long it would take to get the replacement parts. I got his card and left. The part arrived and he called to let me know when it would be ready. My laptop works real well now. Thank You CE.Margo D.

Mi
Review №8

Restored my galaxy s 20 ultra back to factory quality. You know a person is experienced when they can confidently and accurately take your phone apart right in front of you in 5 minutes, then pull a meter out and begin testing different components to find the problem. This is a true electronic engineer. And his expertise does not stop at cellphones. This is going to be the place i take all of my electronics in the future.

An
Review №9

Remzi was very helpful. Fast, friendly, and affordable. Will go back again.

Du
Review №10

Repaired two iPads for us and did a great job. Quick and excellent service! (Proprietor struggles a bit with English, so please be a bit patient with communications. As someone who lived and worked overseas for a while, I know how difficult this can be.)

Zo
Review №11

Personable owner, great prices, efficient work, cute lil shop. my razer blade 15 has been nothing but trouble and customer service was giving me the run around. brought it into cloud electronics and he had it fixed as soon as the ordered replacement parts arrived. its now working better than it did straight out of the box. will absolutely return to cloud electronics for any tech issues i have in the future, cant recommend him enough

Ja
Review №12

My phone screen and charging port were broken. Phone was repaired and returned with a 2 hour turn around! Excellent service and friendly owner!! Highly recommend

ch
Review №13

Very patient and kind! One hour repair on my iPhone XR and added screen protector!

Mi
Review №14

Great owner, family business, honest pricing. Highly recommend.Remzi repaired a cracked screen and frozen hinges on my laptop.Thank you!

Al
Review №15

I shattered the screen of a Pixel 3A XL and thought it was a goner. Remzi was able to replace the screen on short notice and its now as good as new -- I cant see any difference from the original and everything works great. Glad I drove across town to visit this place based on the other reviews, it definitely paid off.

Ka
Review №16

The owner knows how to fix many different devices and keeps a large stock of parts. My wait time was minimal and the price he quoted was the price he charged. I prefer supporting my local small businesses so I will come here again for sure! I highly recommend Cloud. I always park on 8th just north of the bus stop.

Ma
Review №17

Mr. Bulut quickly replaced a failed potentiometer on a circuit board for a marine alternator controller that I had damaged while trying to repair it. The device now works perfectly again and is back in service. Great work; thanks!

St
Review №18

Fast and effective repair of a damaged iPhone XR. Phone would not charge and Cloud Electronic immediately fixed it through some thorough cleaning. Quoted a fair and flat rate and came through with great service. Highly recommended service! Keep up the great work.

Ry
Review №19

They replaced an ipad screen for me. Quick turnaround, it was available to pickup in a few hours. New screen looks and feels great.

Jo
Review №20

When another prominent phone repair service said my phone was now an expensive paperweight, I then took it to Cloud Electronic, Remzi fixed the problem right away,. I was very impressed and the cost was far below what i expected! EXCELLENT experience,! I highly recommend this shop.

AJ
Review №21

Mr. Bulut is indeed a professional! He got my MacBook Pro back up and running quickly with ease. Highly recommend.

Pa
Review №22

Fast and thorough! Remzi fixed my dying charging port on a OnePlus 7 without issue.

Br
Review №23

Had a great experience here. My phone was cracked and he easily replaced and was very kind. Would go back anytime.

Ge
Review №24

It was a great change for me to watch and visit with an experienced repair person rather than having to deal with another inexperienced clerk. Remzi is on my GoTo list for electronic repairs.**********More:Remzi replaced the rechargeable battery in my electric shaver and gave it new life.

ol
Review №25

Replaced the battery in my iPhone quickly and deftly while I watched. It works perfectly now. Very experienced and talented technician. Great experience.

Ch
Review №26

I had a great visit and battery replacement by owner Remzi for my iPhone 7. Good price, immediate service and fun chat!

si
Review №27

My iphone fell off the bed during the night and hit the floor hard after which the screen went dark. I was in a panic and decided to try Cloud Electronic rather than deal with Apple. Remzi was quickly able to tell me the phone was OK and I only needed to replace the screen. It was such a relief and within 30 min I walked out with a new screen and a phone that looked and worked like new! Remzi was very knowledgeable, patient and helpful. An extremely pleasant and satisfying experience.

Th
Review №28

Ive lived in the neighborhood for years and always appreciated Remzis bright and clean storefront. When I needed my iPad screen replaced, he got it done fast and at a better price than other stores had quoted me.

Ka
Review №29

We had an amazing experience at Cloud Electronics! My iPhone was no longer charging and he was able to fix it in under two hours. He was also extremely kind to my two young children.

Je
Review №30

Fixed my phones audio jack very quickly! Took less than an hour.

Mi
Review №31

Great service, good price. Had the screen cover, case and other items I needed all in stock. Used to work at Northgate Mall but relocated here next to his house.

Lu
Review №32

Wonderful experience. Was extremely professional and fixed my very broken phone screen in only 30 minutes. They were very thorough and checked my phone multiple times to ensure everything was working again! 100% recommend and will definitely be coming to them in the future! Kind people - You can see the difference in this well-run family business, it is evident they take pride in their work. Thanks so much!

sh
Review №33

Pretty fast and totally saved my day, nice

Jo
Review №34

My experience at Cloud Electronic Repair was very positive. I took in a laptop with a broken screen and was greeted by a woman who motioned me to sit down, and after I waited just a moment, I was greeted by the owner. He clearly is a fairly new English speaker, so communication was a bit of an issue, but after a few moments and making sure I understood everything, it was clear that the plan was to replace the screen once he got it, and he would call me when it was ready. I was pleasantly surprised to get a text the day after I took the unit it, verifying that the screen needed to be replace, and what the cost would be. A few days later, I got a text indicating it was fixed. I came in a few days later, and it was in much much better shape than when I dropped it off!My only issue was that it was about 25% more than I was originally quoted, but that could be due to the fact that I just must some subtlety in the conversation, and it was worth the cost anyway.I only point out the communication issues because it was clear, based on the ESL books on the shelf, that these wonderful people were making a go of it as a small business in the US, which overall made this interaction such a positive one. The gentleman was very respectful of my poor understanding of his accent, making it not only pleasant, but easy.I will absolutely be back with my next needed repair!

An
Review №35

Amazing experience, exceeded expectations. Its a little messy inside, but dont let that fool you. The owner is professional and quick and saved my Android Moto G6 from the landfill after the folks over at Cell Phone Repair (also nice folks, just not as effective) told me Id have to buy a new phone. I sat with him while he diagnosed why my phone would not charge and once he discovered it was going to take some serious repair work and not something he could quickly fix, he sent me home and told me hed call later. A few hours later, having performed some motherboard surgery, its working as good as new and cost less than I expected. Other reviews mention the Turkish and English as a Second Language books lying around, and yes, those are still there, but I had no problem communicating with them. Wonderful family too! Thank you, thank you, thank you!

Mi
Review №36

My cell phones backplate was coming off the phone due to a battery problem. He fixed it quickly at a very reasonable price. Thanks!

Ja
Review №37

He fixed my iPhone X’s charging port within 2 hours and the quote was very reasonable. I recommend!

Pe
Review №38

I am so glad we decided to give Cloud Electronic and Phone Fix a try. My sons PC had some major issues, and we thought we were out of luck. It was a real mess. We brought it in and Remzi immediately got to work. He did a quick diagnosis, and then said he would call us the next day. True to his word, Remzi completely repaired the PC and its working perfectly. We are so thankful! Dont hesitate to give them a try! Another great point is that they are a small, family business.

Be
Review №39

He was very helpful in diagnosing the problem. The fix took a long time due a delay in getting the part, but he was patient and willing to have me come in pretty late in the day so he could fix my phone. Excellent service and a keen eye

De
Review №40

I am so glad that a friend referred me to Cloud Electronics. The tip of an audio jack had broken off in my tablet. I was almost ready to replace this fairly new one because of it, but Remzi saved the day. His ingenious method for retrieving it showed me that he knows his way around computers and all his great reviews do, too. Highly recommend.

Em
Review №41

Owner fixed my laptop so quickly. I was in and out in well under an hour. Owner was so patient in explaining what the problems where and how he was to fix it. I appreciated his patience and transparency (as someone who doesn’t know anything about computers.) Also, so affordable! I seriously can’t recommend this place enough. Go to Cloud if you need expert advice and service.

Ro
Review №42

Super fast and inexpensive!! Saved the day for me!!

Me
Review №43

Took my laptop in on Friday afternoon. Got it back Saturday! He diagnosed and fixed the problem and is finding me another power cord for my older Acer. He also installed a glass screen on my IPhone.I recommend trying him and he is convenient to Ballard.

As
Review №44

Got my iPhone 7 plus fixed here the screen was all cracked and the screen had started to become unusable, but Ramzy fixed the phone like new. Would recommend if you arent sure where is safe to go and get your electronics fixed. Friendly service!

St
Review №45

Best customer service Ive had in a long time. I have been to other repair shops and this one is by far at the top of the list for me. The price is right and the repairs have been spot on. I send all of our broken electronics here (phones, computers) and have saved a lot of money. I help manage and coordinate over 50 devices.

Je
Review №46

I was very pleased with the fast service and attention to detail. I panicked when I dropped my phone and the screen was broken and the device failed to turn on. I was able to drop in Cloud Electronics and have my iPhone in working condition within a couple hours of the incident. Im glad a friend referred me. I would highly recommend Cloud. It was a little more money than quoted probably because it was more than a screen repair as the device would not turn on and had been repaired previously with a home kit. Good price, nonetheless, and it was 100% worth it. Just keep in mind that cash is preferred here. Its great that drop in is welcome and they are open until 8 pm. Thanks so much for your service. Great job and thank you for offering a screen protector.

Ia
Review №47

Did what they were supposed to, quickly and at a reasonable price.

Ga
Review №48

I dread the hassle of having electronics repaired but this was a great experience. He was very competent with quick service and a fair price. I would definitely return!

St
Review №49

The owner fixed a wifi problem on my laptop in a few hours and for very reasonable rates. He also cleaned up some things on my laptop to increase performance and repaired the power cable without charge. I was very impressed and appreciative.

De
Review №50

The best tech repair service I’ve ever received. It was so fast. I had absolutely destroyed my iPhone screen to the point I couldn’t even make a call. The owner fixed it within 20 minute at a better price than Apple would have charged me. If you want to support a local business and get fast and quality service, I can’t think of a better place to go.

Ja
Review №51

Best tech repair in all of Seattle! The service from Remzi was amazing. Fast, friendly, fair price and outstanding work. I cant recommend Cloud Electronic enough. I had my iPhone screen fixed but they do so much more. Before looking anywhere else stop by here first!

Se
Review №52

Great repair shop. A friend gave me an iPhone X with a broken back and shot battery. I ordered the replacement parts, brought them in and Ramzy fixed it the same day. Saved me hundreds of dollars if I would have taken it to Apple to get fixed. Thank you!

Te
Review №53

Wow, was I glad to have found Cloud Electronics & Phone Fix. One stop repair for both of my Items, phone and laptop ! This gentleman knows what hes doing and as a result is fast and efficient. Had I not walked in a half hour before he was closing, I probably would have had all my problems solved and repaired that very same day. I highly recommend this repair shop !!1They also have a delightful collection of handcrafted jewelry and novelty items created by his lovely daughter. So, stop by the shop even if you do not need anything repaired, you will be warmly greeted.

Je
Review №54

Will never go there again...$70 to fix a lens on my phone that did not fix the problem. Would not recommend to anyone, because now I have to go and have someone actually fix the problem and pay more money. Yay. Shame you cannot give zero stars.

Sa
Review №55

I brought in my 2010/2011 MacBook Pro because it wasn’t charging. It was cleaned and repaired within 24 hours. My laptop is still working great. I would highly recommend this place.

am
Review №56

My phone wasnt turning on and apple tech support is really hard to navigate, brought it in here and it was fixed in a day. The owner was very kind and my phone even looks cleaner than when I brought it in!

An
Review №57

My computer mysteriously lost its sound capability and Cloud Electronic came to my rescue. How great is it to have such a skillful, reliable, reasonably priced and friendly service right in our neighborhood. Highly recommended!

De
Review №58

Great job I love the work he does very detail oriented

Ha
Review №59

Very kind, and very helpful!I thought my headphones were broken, and brought them in for help. The gentlemen running the shop was very patient with my complete lack of knowledge, and very quickly fixed the problem, which was so much simpler than I had anticipated (the headphone only needed to be paired with my phone again... lolol). Will definitely be back the next time I fail my electronics.Thank you so much!

Ch
Review №60

Fast & friendly. They replaced my cracked iPhone screen in 30 minutes with great conversion. Highly recommended.

Ja
Review №61

I had an issue with my laptop, Remzi gave me advice on how to solve the issue on my own and wouldn’t accept any money for his time and advice. He has a calming presence and I enjoyed my time in his shop.Edit: The issue ended up being more complex, and so I brought it in to Remzi and he worked very hard to fix the problem for me and then gave me a fair price in the end. Grateful to have this local shop, he is a good man and a hard worker.

al
Review №62

They fixed my broken phone screen in 30min with the half of the price than apple store,definitely recommend it to everyone 👍🏾

Ga
Review №63

Many of us LONG for those little fixit shops on the Main Street of our youth, with the personal touch. THIS is now one of my favorite places in Ballard. Happy to support knowledge, competence and KINDNESS. Had my MacBook Pro and iPhone fixed. I came here are asking for recommendations on my seattle neighborhood page.

Ky
Review №64

EDIT: Came back for my own phone to have the battery replaced. Had a wonderful conversation with Remzi while he worked on it, and I was out in 30 minutes, like he said. Thank you, again, for everything Remzi. The phone is working great :)Original Post:Everything about Remzi and this business is what I like. The job was done quickly, efficiently, and every step of the process was thorough. We brought a phone in to replace the battery, and I will be bringing my phone in when the battery needs to be replaced.Remzi, I’m thankful you provide your business, and that you share your expertise and knowledge with this community. There is so much we can learn from you, and just by watching you work, I feel very capable of being able to take on the task of replacing a battery. I will be back soon, and to anyone reading this:Remzi will help you, and he will fix it. Trust him, and you will be pleased.

Ni
Review №65

I finally smashed my phone screen (Ive dropped it many times, so it was inevitable), so looked for a close place to get it fixed and this shop came up. I called ahead and asked if I could come in later that evening, showed up, and my phone was fixed in less than 40 minutes (before I got back) for a great price! This is a great shop and I will be recommending it to anyone who needs something repaired!

Ge
Review №66

Remzi is the best. He is very kind and very skilled. Hes repaired and replaced iPad and iPhone screens for me and his work is quality and well-priced. His English is limited, but great little shop to support, especially if youre in the neighborhood.

Br
Review №67

Great service and very reasonable pricing. I have used cloud electronic a few times and would recommend them to everyone. Its great to have a local repair shop!!

Br
Review №68

Its not many times that I need to ask the services of someone that fixes a cell phone. I went to one place and they didnt seem to have time for me so then I went to Cloud electronic and met Ramzi and even though it was differences in communication and English and so on and so forth however I was very happy with the work that he did and I would recommend him to anybody and everyone!

Di
Review №69

He is so helpful. I really like to find professional repair store. And so fast customer service . He just looked my phone and told the problem and fixed .👍🏼thank you so much Sir.

Ka
Review №70

Great service, customer service and excellent work.Thank you very much

JO
Review №71

Great repair service. Remzi is the best, goes above and beyond to make repairs. Only tepair service I will use from here on out.

Be
Review №72

Helpful proprietor. Family-owned business. Reasonable prices.

Wa
Review №73

I brought Remzi my laptop after I spilled coffee all over it and it would not turn on. 4 hours later, Remzi gave the laptop back, and it was as good as new. He also showed me pictures of the inside of the laptop so I could see his work. He charged $150 to take the laptop apart, clean it out, and reassemble it, which I felt was a very reasonable rate. I would definitely go back to Cloud Electronic for future computer issues.

Da
Review №74

Remzi did a quick and easy iPhone 6 new battery install for $55. Super friendly and easy to work with. Thanks!

Se
Review №75

I had taken my laptop to the Apple store for a new battery and they messed up the hard drive. Rather than return, I brought it here and they immediately realized the issue and provided a solution. Two days later I had my laptop back good as new and the service was extremely cheap by comparison. Very friendly mom & pop shop. I will definitely bring anything here in the future if its broken.

Da
Review №76

Super Fast repair. Perfect Job thx. It have been using 9 years and few days ago it burned and stopped. I went few repair store and they said it’s not repairable but Remzi fixed. Thank you, My wife appreciate you.

Ja
Review №77

Been a repeat customer here. No matter what I bring in, phone, tablet, headphones, you name it, they get fixed quick. Pricing is good too.

Ja
Review №78

Markham Kinter here. My sad laptop crashed badly several days ago. 2 days later i got a card from Remzi and what excellent timing. I brought him my laptop and 24 hrs later it was running like new. I am telling all friends and associates if the need any tech work done he is my guy.

C
Review №79

Patient, polite service and excellent work! Replaced my daughters broken S10 5G screen. Looks perfect now. Lots of covers and accessories available in the shop. I will try here first for my phone cases in future.

Ja
Review №80

My son cracked the screen on his laptop. Took it into Cloud and they were able to fix in within 3 days for a great price. We are very happy with the service and would recommend them to anyone.

Ke
Review №81

My wife was delighted with the service, the quality of the work, and the price for replacing the cracked screen on her phone.

Ta
Review №82

Remzi replaced the battery on my iPhone, super fast and great price. He did a great job. Highly recommend him!

Er
Review №83

Ramses just repaired my phones shattered screen. It was after hours and he was so kind to help me out.No long wait and reasonably priced !Please use this business as much as possible! Our small brick and mortar owners are really struggling.🙏

Ch
Review №84

This guy is a life saver! I went to my carrier (Verizon) to have my screen replaced and it would have been almost as cheap to buy a new phone. He charged me $70 for the screen (his cost) and $50 for labor. Then I spilled coffee on my tablet, which disabled it, so I went back to him and he fixed it for $80. This is the guy to go to for all things computer related! 😊

Je
Review №85

Battery was going bad on iPhone walked right in and he was able to fix my phone within a good time frame! Quick and inexpensive!

Cl
Review №86

My phone suddenly would not charge this morning. Just happened to be walking up 8th Ave, saw the store and walked in. Picked it up 2 hours later....all charged and now the charger works! No charge for the service. Am going to bring in my slooooow laptop.

Bi
Review №87

I was in and out in 30 minutes, great price my phone works like new.

Je
Review №88

Broken phone touch screen replaced. Owner has 35+ years of electronics repair experience, very knowledgeable and efficient, and friendly. Also has large variety of phone covers and other accessories. Local business to support!

Do
Review №89

Had a broken usb drive with a lot of important files and pics on it.He retrieved the files and transferred to another thumb drive and even fixed the broken one!Great service at a fair price!

Br
Review №90

My phone and my wife’s phone were fixed very quickly. Super friendly. Great work. Will absolutely return.

Sa
Review №91

Brought in my Apple MacBook Air for repair after the laptop had a power surge. Remzi diagnosed the problem and is replacing the mother board.Sam.

Co
Review №92

Always get the best job done never fails thanks.

Ta
Review №93

Was having trouble powering on and charging after some water damage so my fix was a longer procedure. However the repair was done much quicker than expected and everything seems to be working just fine!

Be
Review №94

Capable and customer oriented

Je
Review №95

I brought Cloud Electronic my Nexus tablet that hadnt been turning on or charging. The mechanic was very professional. He carefully opened up the tablet right in front of me, did some tests with a multimeter, and showed me exactly what was working and what wasnt. In then end he expressed that ordering parts and doing the labor to fix the tablet would not be worth it, based on the original cost of the tablet itself. I trust and recommend Cloud Electronic, and will return for any future device repairs I may need.

Ma
Review №96

I had a computer meltdown, and most computer repair shops were closed. Then my son, told me about Cloud Electronics Seattle repairing his iphone in a few hours. I took in my computer and It was fixed by the next day. I then took in an old computer I wanted to use to read the newspaper, and he cleaned up and it was back me in two days. Mr. Bulut makes his shop my go-to for computer repairs.

Gi
Review №97

Would have loved to support this business, as I work nearby, but I tried to go four times between the hours of 2:20 & 4:30p. I was in dire need of a replacement charger for my phone. The sign said Back in 1 hour. Every time I went the store was still closed. Weird way to run a shop.

Ja
Review №98

Amazing service. Fixed MacBook. All the keys were rusted from a drink and he fixed everything.Very impressive!

Jo
Review №99

Replaced the battery on my Samsung S7 phone. Took him 1 hour and cost $65. Great job.

Je
Review №100

I stopped by to get my iPhone battery replaced. The service was great. It was affordable and took 15 minutes. I was seen immediately when I arrived. I would recommend to others. Thank you!

Information
100 Comments
Rating
  • Address:6508 Cleopatra Pl NW NW, Seattle, WA 98117, United States
  • Phone:+1 206-883-7504
Categories
  • Electronics repair shop
Similar organizations