David, the man who runs this amazing show - has a great team here that cares about the quality of their work. Amy and Tony are the two I have gone to and Michael is an absolute must for his pedicure service and especially his foot/calf massage. These guys have great senses of humor and also maintain professionalism in the best ways - thank you for almost 4 years of caring for my nails! P.S. if you are doing gel mani’s and have been curious about the “dip powder” or SNS product they offer, it’s amazing. My natural nails feel great and they don’t peel because it hardens like acrylic. Read the poster about it on the wall - worth the investment for sure!
Awesome - per the usual. We live over in Mesa and drive here, because they are the best.
Michael and Tony are both hilarious and talented. Did a full set and a full pedicure in less than 90 minutes and didnt absolutely perfect job on both even though one of my left toes was injured in the toenail head mostly falling off and my right toe was bruised and my feet were swollen to the max. 10 stars!
I have been going to Jenny for eyelash extensions for over a year and I absolutely love her. She was professional, fast and very friendly. I say “was” because I called to schedule an appointment with her but when I arrived it was a different lash tech. When I asked where Jenny was they told me she was no longer with them. When I asked why I wasn’t told this when I scheduled I was told because it didn’t matter. I was not happy that Jenny was gone but I decided to give the new person a try. When I went into the lash room the lash tech TOLD me to use the restroom. I told her I was fine and didn’t need to but she insisted saying she will NOT have me telling her that I need to go in the middle of getting my lashes done like her last client. I chuckled and went into the restroom to appease her. When I came out, she was no where to be found. I stood in the room for about 5 minutes and she came in smelling like cigarette. She asked me how I like my lashes and I was very clear saying I only like the single lash natural look. I ended up with eyes covered in full fans. I was not happy but decided it was a lesson and I wouldn’t be going back. When I went up front to pay they said it was $120.00 with my cash discount. I questioned this because I had never paid more than $80.00 after my cash discount. They explained that prices had changed. So, another change they did not mention when I scheduled. Again, I knew I wasn’t going back so I paid and left. 3 days later all of the middle lashes on one eye had fallen off. This had never ever happened before. When I called to let them know, the man on the phone was very rude and stated “I must not know how to care for lashes very well”. Again, I had been going to Jenny for over a year and this never happened. Plus I know how to take care of my lashes. He then said there was nothing he could do about it and asked if I wanted to schedule a manicure or pedicure otherwise he had to go. Obviously I scheduled nothing and obviously I will never go back. Very, very rude and unprofessional.
My family all came into town for my brothers wedding a few weeks ago and Gainey Nails did such a great job juggling all 5 of us that came in. The technicians were all super friendly and we all loved our nails afterward. They were especially great with my 5 yr old niece who had never been to a nail salon before and was a little scared.They also made sure everyone was wearing masks, asked us to wash our hands when we walked in, and were super quick to sanitize stations after they had been used. In fact, there was one person designated to just to sanitize everything.I highly recommend this place and am honestly just sad I dont live close enough to be a regular customer.
Decent pedicure. Terrible customer service. It seems like no one wants to be there and that customers are a burden for simply coming in for a service. Good thing I didnt have any special requests and am not too particular about my pedicure. I would have been afraid to say anything.
I had been bouncing around to multiple different nail salons because honestly I could not find a good place. Finally, I am happy to say that I found one. I appreciate that consistently I could see any nail tech and they will always do a great job. The manager always greats me and makes sure I have a great experience.
My sister spoke so highly of this nail salon that I insisted we go and get powder gel when I visited (I’m from NY).Within the first minute of being there, another customer dropped a bottle of nail polish, shattering all over the floor and on me. Ruining my shoes and staining my pants. I had to ask for a towel to try to get the nail polish off.Then comes the manicure. I had chosen a pink and what went on my nails looked nothing like what was on the sample. It definitely needed at least 2 more coats. The employee was very friendly but he didn’t even work on my cuticles- it was filing, gel, top coat, onto the next customer.To end my experience, the salon didn’t even offer me a discount or anything for having my shoes and pants ruined. I was so looking forward to this place but after my horrible experience, I’ll stick to getting my nails done before I visit my sister again
Great service, but they are busy so make an appointment. I would consider myself to be a difficult nail client. Im stiff or overly helpful, or talking to friends or moving. I expect perfection on every single nail and Im always asking them to go above and beyond. They are polite and respectful.they do an amazing job on my nails and are great to accommodate my expectations. They never complain about fixing things I dont like and I never feel rushed out. Today I got sns powder with stiletto cut, which has been the simplest visit.
This place is AMAZING! Called and got an appointment for 2 pedicures within 15 mins of calling, although they do take walk ins. The place smelled amazing and the manager was so nice! We had water offered to us multiple times and were checked on a few times by him. I had Tammy do my pedicure and she did a great job! Even when I messed up my nail just before leaving she came over and fixed it. The prices are low and well worth their service. The scrub smelled amazing and Tammy was very careful with my toes even though I had blisters healing from a recent backpacking/hiking trip. I would definitely recommend this place to anyone! Thanks for the pedicure! If I’m ever in town again I will be visiting Gainey Nails and Spa!
Love the service and my nails still look great after 2 week. Would definitely come back.
The staff our very accommodating
Amazing place! My wife and I went for our anniversary last month. It was such great service I came back to make sure I wrote a 5 star review. Prior to going Id never had a manicure and pedicure, but moving forward Ill only go here.
I went on Valentines Day with my boyfriend for pedis for something small and fun. Although the gentleman who worked on me (Michael) was very nice and able to get us comfortable - got us seated and water bottles - the service itself was very rough.The positives were the nice employees, parrafin wax, and cleanliness as each type of cream/scrub/etc used on myself was individually packaged.The downsides to my visit were they used an exfoliating scrub that was very harsh and scrubbing that on my legs and feet continuously over and over made them quite honestly numb. I originally booked them for a service that included a foot/leg massage because we couldn’t find a place last minute with full body massages open and what I received was below average. The service I bought included a hot stone massage too which actually burnt me upon first application.A little upsetting to me but my boyfriend seemed to like it so I was happy he enjoyed it. I will not return due to the rough nature of this particular service since I was looking for a place to relax and was more uncomfortable. Everyone inside though was pleasant so I appreciate that, I just think their pedi services are need improvement.
I will ALWAYS come back to this nail salon! They are professional and clean! The owner and staff are the most amazing people and super friendly! I will support Amy and her team forever! Thank you for being a quality salon. You guys are incredible
Poor Service- No Longer A Customer: They have decided to remove SNS product from your nails NOT by individually wrapping each nail w/ cotton and foil (to protect skin!) but by soaking your hand in a plastic bag with acetone in bottom, along with a rag soaked in acetone. Even though my whole hand was not submerged, it was very sloppy and acetone from inside the bag got all over my hand, drying my skin and turning it white. When I insisted my tech do it the better way, she very rudely said Whatever! When I complained to the manager, he said theyre using the bag because its faster and easier for THEM. Theyve gotten very busy and can’t be bothered to wrap each nail. Great. Ill go elsewhere.
Unprofessional when told not to use more then 1 paper towel, when went to dry my hands, will never go back
Great location and awesome atmosphere. The techs are great and the place is clean. They use liners in the pedicare tubs and offer a lot of extras!
My only nail salon in Scottsdale and Ive been to so many I cant count. Family run and has the most color choices in the area. Best for nails.
Wish I could rate it more than 5 stars! Came from out of town and was looking for somewhere to get pedicures. We scheduled an appointment for 6:30..when we got there they were really busy but gave us a chair and we waited about 20-30 mins. Being it closes at 7 I was expecting it to be rushed and just a half a$$ job but no. They went above and beyond! I have to say this is the best pedicure I’ve ever gotten! I wish I knew the technicians name but THANK YOU! The customer service was EXCELLENT. Very friendly and accommodating. Clean and bright salon.
Excellent services and pricing! Even better customer service. Would highly recommend
This is one of the best pedicures Ive ever had! The technician was thorough and nice and really did a great job!!
My favorite nail salon.
Absolutely amazing service and atmosphere. Michael did my pedicure and was absolutely gentle and communicated with me throughout the whole treatment. This will be my exclusive salon to get my nails done!
Booked an appointment at 3:30 got here 10 minutes before, THEY ARE HORRIBLE!!!!!They are making me wait for 45 minutes already, asked the guy why if I booked?? He said sorry everyone busy. Leaving this place now.NOT A PROFESSIONAL ESTABLISHMENT. I WILL NOT RECOMMEND IT.They HATE doing fills because is less money, even if you have an appointment, who ever walks in after you asking for full set they will take it.DO NOT GO THERE!!!!!
It was just ok today. Much better pedicure on my last visit.
Always a great time at Gainey Nails! They take great care of their customers and make our nails look beautiful!
This was amazing!!!! The prices are cheap, the results are not! I recommend this. 5 star!
Friendly and squeezed my daughter in last minute. Bring cash for tips.
David did my ombré SNS nails today! I love them so much!! Everyone there is so nice and friendly!
Terribly customer sevice! A couple of the technicians do a great job, but I stopped going because the owner and some of the other technicians are so rude, it’s not worth it!
Getting services here is like being with a family. David and Amy make this place so inviting and comfortable and employ great staff.
Great service every time.
Worst manicure I have ever had
My wife & I went in for a manicure and pedicure, it took 2 hours and we only got the pedicure.
TERRIBLE! Ruined my nails with dip polish used incorrectly-it’s taken over 3 months to grow out.