Knowledgeable and helpful to the customers. I was there for repair work but noticed the handling of customers was very proficient, orderly and in a timely manner. None were rushed out and any questions were handled discretely.

Excellent friendly exceptional customer service from Dawn at the Ogelthorpe Mall! She inspected and cleaned and checked all my jewelry, all while being very hospitable and kind. Thank you so much in these trying times!

Best place to buy jewelry from

Ashley was great!!

This was my first ever purchase from Zales and I truly enjoyed the experience! Thank you Zales for my November sapphire ring! I love it!

No#1 Jewelry place!

Fast and courteous

Arlesia was very helpful, and very nice. She was knowledgeable about what she sells, and explained all the rings very well. Would definitely recommend.

Excellent customer service with Zales rep.

Absolutely no customer service at this store, purchased a diamond ring less then a year ago and one of the diamonds fell out, they want me to pay for half of the cost ? When entered the store it took them a while to even acknowledge me ? Never will buy again from Zales !!

Customer service was once again awful. They dont acknowledge you, the wait time for somebody to help you and to receive orders is the longest. Absolutely unsatisfied with this store.

I walked in an no employees greeted me or even asked if needed any help. One employee was on a laptop and I didnt bother him because I figured he was busy but as soon as another couple came into the store he asked if they needed help. Then proceeded to look at me with a half smile as if I wasnt a customer also. Very unsatisfied with customer service and will never do business here.

Very quick to sell, not quick AT ALL to service. A friend and I have waited for an hour and a half to get a newly bought watch from here sized. We asked several times if everythings okay, just to get one word or no answer at all. Im sticking with helzberg from here on out.

Very nice experience.

Nice store and staff!

Not helpful at all. I had thousands in cash on me ready to.spend on diamonds. Very aloof. We had a bimbo sales lady. I guess they make enough sales at zales.

Great customer service!!!

Lost all respect when they signed me up for a protection plan without telling me