This was the best car buying experience I have had to date! Wayne, our Sales Person, was phenomenal! He is personality plus and has a real gift for making people feel special. The finance department was excellent! Everyone was so friendly, helpful, patient, and efficient! They have called and checked on me and the new car multiple times! You aren’t just a number, here and they care about their customers! 5 STARS!
This rating is simply based on a phone call that made me never want to go. Representative named chelsey got me so shaken up because she said that’s not my department I can only transfer you. I asked her can you walk back to service to see if someone can pick up the phone? She claimed no because she has other things to do and that is not her department. I asked for the general manager contact information. She simply said he was not there and no way to contact him besides her forwarding the note. I asked her how she sees that effective to resolve a customer issue. I have worked in auto finance as an operations manager and let me tell you how disappointed I would have been to have someone like this answering phones to retain business. Needless to say I wasted my time talking to her. I asked her name and she spelled it out for me twice. This was a horrible experience. Highly disappointed.2 stars was extremely generous
They cant even perform a proper diagnosis. They charged me $160 to diagnose and fix the engine light that came on on my car. They said the gas cap was the culprit and replaced it. Engine light came back on the following day. Went back in with the car, now they claim another parts is the culprit and I gotta pay another $352 to replace it. I ask them if theyll refund me the 1st $160 because they misdiagnosed the issue they say nope. They could not guarantee me that would fix the problem either. Theyre just doing trial and error on my car and just had to keep shedding cash until they have no more parts to replace. Got my car and never go back. This misdiagnosis makes me question all theyve done to my car since 2016 Ive been going there for oil change only. I only go there thinking they would have the best mechanics there since its a Hyundai dealership, but I was wrong.
The sales department was very nice and courteous. One sevice department young man (at least he sounded young ) was very respectful. However Ms Ashley was rude and disrespectful. She would over talk you an not allow you to ask your full question. She also made me feel as though she felt I would not be able to afford the service I wanted done on my car. She also treated me as if I was ignorant an could not possibly have any knowledge of cars. So I ultimately had my car taken some where else an paid the the money to have it done. She cost Hyundai over 5,000 because of her attitude. An when I spoke with her manager about it he brushed me off. I will never go there again.
I had to drive back to NY and noticed that my mileage was going to reach when I would need my oil change. I didn’t want to take any chances driving without getting my oil changed so I took my Hyundai Tucson to this location and they were very accommodating. They were able to take my car within the hour and I was able to have piece of mind that my car was going to do well during the 12hr drive I would be taking the next day.
I took my 2013 VT into the dealership for a Hyundai approved repair. I am completely satisfied with the promt manner in which the maintenance department handled the repair. I am completely happy with my service team member Terry and general service manager Dan for maintaining their professionalism. I am more than happy, appreciative and impressed with the detail department. They went above and beyond cleaning my car. I had to make it a point at 8:30 pm to stop by the detail shop to tip and thank them in person. They were there at 8:30 pm and work in this brutal Georgia heat. They didnt want to take the tip and said it was a part of the job but i refused to take it back. Thank you Peacock Hyundai and Hyundai USA for a job well done.
In general Peacock treated me well. I appreciate that its a lot to ask for Monday service without an appointment.But the circumstances surrounding my service was a mess, as the tow driver left my car at Peacock, but did not leave my key. It was a lot of work to find who was at fault and getting it corrected. That cost me a day that could have been used for starting the repairs.Once Peacock had both the car and the keys, they were able to squeeze me in and get the work done relatively quickly. I was lucky that they had the necessary part in stock, which is not always the case with a 2012 model.Peacock did a very good job of keeping me informed during the process and were very accommodating while the mess-up above was being resolved
Vehicle was brought in for a hybrid system warning light that killed the engine making the car unusable. The service department claimed that the error was because of the transmission. I conducted research and calls to other dealerships to verify with their hybrid specialists that did not show the transmission being the cause of this error. I requested further investigation and provided pictures of the warning message and implored the service rep to check other options and received the text back your car is fixed and ready for pick-up. It was not acknowledged that the hybrid system was even looked at. Unfortunately I did need my vehicle back and after having it home and one more week of driving the same exact error has come back up on my vehicle proving the true cause of the error was not dealt with and instead they placed a patch to get the car out the door.
I was looking for my own financing for a car an getting the run around an jumping through hoops and not getting anywhere. Mark Cutters took care of me with no pressure he just sent me a link to apply for financing. An within minutes, done I had financing with a better rate then the other places was offering. I pulled up to Peacock Hyundai DelershipAnd all of the paperwork was done and ready for me to sign. I was in an out with the keys in minutes I would Highly recommend Stopping in To Peacock Hyundai of Savannah.
Amazing customer service. Super laid back and no hassle. Very nice staff. I would highly recommend if you are looking for a new car.
Outstanding service. Everyone is professional and courteous. Ashley Parker has been my service advisor since I moved to Savannah and she has always gone above and beyond. She is an amazing person who genuinely cares about others and their needs. Ive never had to worry when issues would arise with my car because she would always walk me through the process and explain the details every step of the way. Highly recommend Ashley and the other advisors (Adam and Terry) to everyone. I dont trust taking my car anywhere else.
Angelo in the sales department was very professional, and Tim facilitated all the information and documents to make the transaction much easier for me. Very good people!
Most stress less car purchase I have ever had. Mr Frazier was very helpful and professional. Entire staff made my purchase enjoyable. I highly recommend Peacook Hyundai.
Excellent service & very courteous & professional staff. Service manager, Terry, was great to work with.
Everybody was super courteous. They were so expedient and getting my repair done that I was surprised! A man named Q allowed me to use his charger for my phone; that was above and beyond!And a girl named Gabby what is a pleasure to speak with!If you want to be treated like royalty go to Peacock Hyundai!
Ashley took great care of me although I only had a simple oil change, it was without an appointment. They also performed a recall ticket and everything was done under an hour very impressed. Great service thanks Peacock Hyundai.
I took my car in for oil change and tire rotation, the employees were very polite and my car was serviced in a very short period of time. I was very satisfied with this week visit
We experienced Peacock because we were traveling from FL home to NC when our car engine went out on the highway. Adam in Service was AWESOME! Talked me through the process from getting our car towed, parts ordered, repair and time to repair. We couldn’t get a rental car for 5 days - so I asked to talk with someone in sales (we had discussed buying a new car in the past few weeks)He then took me to Angelo in sales. He knew our dilemma. No car to drive. No rentals available. Ours being in the shop in GA for 1-2 weeks. He asked all the right questions as to the car we wanted. Gave us a great recommendation for a lunch place. Took the edge off the stress entirely. Then helped with the process of efficiently buying a new car!!!!I have never experienced the professionalism, efficiency, courtesy, knowledge and downright caring of the people who helped us at Peacock. They were so good - I’d go BACK there even though it’s 5 hours from home.I just don’t have the words to express how grateful I am for their service with compassion. Yes 5 stars!! They earned them.
I was not pleased with the service I received at the facility, I had a appointment at 9 for just a simple oil change. Waited over 3 hours just to get it done, due to a mistake one of the employees made. The employee forgot to pick me ticket in for me to receive my service, so I had to wait until they were finish with everyone else who didnt show up in time for their schedule appointment.
Between the timely towing, the exceptional customer service given by Ashley with status updates while I was at work and the mechanic, I could not have had a better resolution to my flat tire problem. The Hyundai team reassured me every step of the way. I give them my HIGHEST recommendation. -Inez Gregory, long time loyal Hyundai customer
It was an easy process wasnt pressured tp get into something that i wasnt comfortable in. Everyone was friendly knowledgeable.
I had called multiple times to set up servicing on my car and they said it had to be one year or 7500 miles. My car started telling me negative miles until servicing so I just showed up and asked for service. She said it could be a min without an appointment I would just have to wait which is fine, but then 4 hours later I had to pay for the service, and complimentary service was part of the reason I bought a Hyundai in the first place. Very rude, and laughed at the idea of me being there for 4 hours. I will drive all the way to Hilton Head for service from now on, jiffy lube could’ve done what they did, in less than half the time.
Always great service at Peacock Hyundai. I was out pretty quick this time for my simple oil change service. Peacock is just great and their selection of vehicles to choose from are very tempting and pure luxury!
Adam H. In service was great. He was very professional, kept me informed and and made sure my vehicle was repaired in a timely. Very pleased with my service.
I had a great experience at Peacock Hyundai! Wonderful customer service, the mechanics did a great job servicing my SUV in the time I was told it would take. I really appreciate that they didn’t try to sell me on additional services that my car doesn’t need, at least at this time. I felt they were very honest. Very pleased!
There is very friendly staff and Mark is an awesome Salesman. They also have on site insurance guy name Cody and he can get you hooked up with insurance. I would recommend going to buy you a vehicle from them. They are awesome.
Mark Cutter was superb! Very professional and helpful with my car buying experience!! Absolutely would love this place .
OUTSTANDING Service!!!No complaints whatsoever!!!A SHOUT OUT to Terry for all of his help!My 2017 Genesis G90 has found a home!And there is no place like HOME!!!!!!
I have a recall on my Hybrid. I brought my car to them for service in the past. My car was purchased in WI and I had a horrible service here when I needed it. I called Hyundai corporate and asked if I could take it to WI for service and they advised me to have it checked here. The last time I had to wait 7 hrs for the right mechanic that could work on my car. Youd think if you schedule an apt. for your car. Theyd be prepared.
I purchased a vehicle from Mark at Peacock Hyundai Savannah this past weekend and the process went surprisingly well considering I lived about 4 hours away. Mark communicated with me and my wife via phone call, and text messages throughout the whole process until we came and picked the vehicle up. It was a pleasure to work with him. I wish every car buying experience was this simple.
Well for starters. I was told My brand new aftermarket battery was not good enough for my car that I needed a factory battery.. Which was a lie. But Just to get my car back on the road after days of not working., I agreed. My car is under warranty and it needs an alternator they told me twice it did not need an alternator and another mechanic indeed told me it did need an alternator.They told me they were going to keep my brand new battery that I just put in there.. The aftermarket battery that I bought at autozone. They told me I need to pay $25 core charge for them to dispose of my brand new battery. I said I want my brand new battery back. They said you still need to pay the $25 core charge or you dont get your car back they would not give me my keys until I paid the core charge and $200 for the factory battery. And they lied and told me I did not need an alternator when in fact, I do. They are corrupt, They are liars, And they will cheat you out of your money... Have a nice day
Terry was very supportive. Excellent customer service. My morning was not going very well and Terry was very understanding and assured me that he would do everything in his power to find the problem with my car. He explained that I would have to wait awhile and communicated with me during my wait. I live in Beaufort, Sc and I have a long drive, But will continue to visit this Hyundai dealership.
At this point I am going with a negative review for this dealer.I went in last Friday to buy a car, a drive that is 5 hours round trip. I confirmed details about warranty about getting there and it didnt match the paperwork. Even though I had it in writing through email, there wasnt anything I could get done. I signed the paperwork quickly because it was the end of the day and could tell they still had a lot of work ahead. Once signed I was asked if they could email over the paperwork the next day as to save time.Ive since called 6 times, emailed twice and still have yet to get my paperwork a week later. Ive now filed a complaint with Hyundai America and plan to continue to take this further.
This is the second vehicle that I purchased from Savannah Peacock Hyundai. Each time I have used, Terrance Ross. He is always extremely professional, knowledgeable, and personable. He brings a no BS approach and give you the truth, and numbers to back it up. Without a doubt, they have won a customer for life In me. My money is important to me, I work hard for it, I feel extremely comfortable spending my money here, with this team. I can’t wait to bring my fiancé to upgrade her car next, it definitely will be a Hyundai. It definitely will be another great experience to share with Terrance, and the rest of the Hyundai family.
Everyone there at peacock was very friendly and courteous have great service especially from Ashley Parker
Paul was probably the best saleperson Ive delt with. The whole experience was excellent from the sales men to the finance manager. We will be buying a second vehicle from them soon.
Absolutely wonderful place to purchase a car. Tell them C Miller sent you and speak with Mark, get a great deal
A salesman met us quickly. We were looking for a used car. They didnt have a lot to offer. Dealership didnt seem organized. One of the cars listed on their site had just been traded in. We were told it would be a week or more before we could look at it. The salesman very nice.
The Service I received was Suburb. I came in for anOil change.& tire rotationThe SERVICE ADVISOR. Ashley was very professional & gave excellent service & she was alsoFunnyThanks to Miss Ashley
I had the pleasure of working with Terry during my initial visit to test drive the car.I had no hesitations coming back to work with Terry after my first visit. He was able to walk me through everything effortlessly. He has been helpful since the moment we walked through the door. Terry answered all the questions that I had regarding my new vehicle. Everybody in the facility was very respectful and made sure that we were being helped when we were looking around at the car. I recommend coming to Peacock Hyundai to look for your new vehicle. If you get ever so lucky, try to get Terry as your Hyundai Expert.
I cant say enough about the professionalism of Dan Cook, Service Director at Peacock Hyundai in SAVANAH. Dan and his staff were responsive, Profesional, knowledgeable and friendly at the same time. Follow thru and communication were impeccable. Dan represents the epitome of how a customer service representative should address his tasks and support the manufacturer he represents. I would highly recommend having your Hyundai service performed by Dan and staff in Savannah Peacock location. He saved our 3 week vacation trip to Hilton Head Island!!
I had a mechanic look under the hood of my car after I picked up my car on Sunday because it had overheated on my way back to Hinesville. My air filter was snapped, loose hoses, clamps, on the engine bed. Ive never had an issue with my car over heating in the 3 years ive had it. I got in contact with the Dan the service manager to explain what happened. Dan told me that it was nothing he can do because it was my fault that my radiator and everything else that was wrong had broken.Even after I told him the mechanic supposedly did a final inspection why wasn’t I notified these problems were happening. I would not recommend anyone to buy or service there car here !
I have purchased 3 Hyundai vehicles from Savannab Hyundai. DAngelo has helped me and my family each and every time. He is always professional, knowledgeable, and courteous. If he doesnt answer the phone, he will call me right back. He really makes what can be a frustrating task, painless. Thank you DAngelo!!!
DISAPPOINTED VETRAN, GOUGING, and a ADDENDUMS COST YOU A LOT,I shouldnt have given them a depost of $500.00 to hold the car that was being shipped in. I waited a month for this car 6/21/21 to 7/21/21, I was so happy to fine that they had a PALISADE coming in; couldnt wait.The salesperson Wayne did a wonderful job but his two others staff members who didnt care, GM CHRIS S. and Sales and Finance M. TERRANCE R. where very short with me and didnt care if they sold the vehical to me or not. I get it, there is someone out there that will buy it. I wast the only one who felt duped. Long story short when it gets here the value of the car changes, really didnt want to give me the VETERAN (100% disable Vete) price, added an addendum of $2,995.00 for things they werent willing to answer questions about. ADDENDUMS are what are called add-on you have the right to ask about. You should know what your paying for. This is a form of GOUGING, the PANDEMIC didnt make it any better, JUST LIKE OVER PRICED HAND SANITZER and MASK
Props to the team always great service, the director is ok too.. kidding Dan Cook always a pleasure having a conversation with..
The BEST car buying experience i’ve ever had. I never felt like I was being “sold” anything, I felt like everyone was just looking out for me, and making sure I was 100% happy before signing the paperwork. They got a customer for life!
Peacock Hyundai Savannah is very professional service. They provide me with details on my car meaning an inspection and offered me other services as well. I would recommend if you have a Hyundai bring it to this dealership and you will not regret it. The cost is also affordable.
This is such a great dealership to go to! They are quick, honest and their customer service is amazing! Me and my husband were driving down from NC to FL for a family vacation when we heard a pop! And we saw large amounts of fluid leaking from the bottom of the car. We took the car to this dealership and they took care of us right away! They checked out the car and told us that it was just the oil cap that popped off! They quickly replaced the oil and the cap and sent us off in less than 20 mins and they didnt charge us! It was an amazing experience! Truely, this could have ended our family vacation! Thanks to the team here we were able to take our 2 year old to disney for the first time! I give this dealership a 5 star review times 10!
My car wouldnt start, I got it towed to the dealership to have a diagnostic done. Not only did it take them 8 days to tell me I needed a engine but they did not do a diagnostic on my car. There are several things wrong with my car that they did not mention. Terry told me they only checked to see why it wouldnt start which was my concern but I clearly asked for a diagnostic. They only told me I need a engine. There is a recall on The engine and they are telling me The engine over heated so they not replacing it. Im not happy with the service I received at all and Hyundai lost me as a customer behind this situation. Ill never purchase another Hyundai again and will make sure everybody is aware of how they handled me.
My Sales Associate Wayne was very professional and easy to work with in assisting with obtaining the vehicle I needed
This place is the worst. Im in the NE Florida area and found a car I was really excited about. We spoke with several people at this location who didnt have a clue what was going on, but eventually we arranged to drive to see the car for their asking price. A day before, we check online and see the car is no longer there, but has been moved to another Peacock dealership with the priced inflated 6k!!!! Dealing with the Peacock Ford dealership was no better, they refused to honor the price listed on the Peacock Savannah website and want to rip people off. They also had multiple people calling to tell us different stories about pricing and negotiating. Im bewildered and frustrated. Will never deal with this chain of car dealerships and cant believe how poor the service is, or little they respect the customers and their name. This should be 0 stars.
Service was very nice and helpful. She always is.Thanks,Allen
I had an appointment at 8;30 in the morning for oil change and it took 4:30 hrs to finished it. And appointment I took 2 months ago. I believe oil change only takes 45 mins If we have an appointment. Not sure what happened?
While driving to Savannah on 3.11.21 my engine light started flashing yellow on my 2013 Santa Fe Hyundai. I pulled into Peacock service to see if they could look at my car, I am from Pennsylvania. I was flatly told by a less than empathetic service person that they could not commit to at least even scan the car if I wanted to leave it for the next two days. I asked to see the service manager and was told he was in a meeting and not available. Out of options, I reluctantly drove to my next destination Raleigh where Southern States Hyundai gladly evaluated my car and found my engine bearings failed and I needed a new engine. A really poor and upsetting experience, and a complete contrast in terrible customer satisfaction and service by Peacock and outstanding service by Southern States. I would give them 0 stars if possible.
Phenomenal staff and mechanics. I highly recommend working with Teri or Ashley Parker. Ashley went above and beyond and helped me get back on the road after engine failure. Luckily Hyundai replaced the engine under extended warranty and even got me in a rental also covered by Hyundai.Ashley and the team at Hyundai showed me EXCEPTIONAL SERVICE!I was informed of the problems, what they were doing to solve it and I told what could be done in addition to prolong the life of an older car.For car diagnostics and repairs I only take my car here and recommend the same to others.Definitely recommend the Peacock dealership!
Drove into Peacock Hyundai for service on my Elantra without an appointment after driving 3500 miles across the country from Oregon.Came in right about 11:45 am just about lunch time. Ashley was able to get me right in with no problem, no waiting, she was also extremely helpful with suggestions about things to do and see for our stay in Savanah! Cant thank you enough for the great service visit!
Nice honest people. Limited selection for used car.
Experience was great while at the service location. Everything went smooth as it should. It was my car’s first service since purchased. Didn’t have any lights come on the dash until the day after service when my tire pressure light came on. I was a a little disappointed when I saw that. Besides that 5 stars.
My car was serviced Monday in a timely manner, given I had no appointment. I feel the service department takes good care of their customers!
They made car buying easy.
We were not happy with the entire transaction. The only reason we continued the transaction was because we wanted the car, but the salesman Ben was unprofessional. When Ben asked if we had additional income and my boyfriend stated he was on disability through the military, Ben had the audacity to ask him Whats wrong with you? And went even further by saying You dont look like you need to be on disability. How dare you! He served our country and asking him whats wrong with him was insulting. Just because you cant physically see something does not mean nothing is wrong with him. Then we purchase a 2020 vehicle and was expecting 2 keys and we only received 1. Ben claims he is looking for it but still no key. So now we have a 2020 vehicle with only 1 key. He never set up the app for us to link our vehicle with our phones. He was just arrogant in our opinion. If someone would asks us if we would buy another vehicle from this dealership, the answer will be NO.I was just disappointed and it was clear Ben just wanted a sale and was being very invasive.
I will not use them again....I am not sure if my oil was even changed...Peacock Hyundai Savannah management you can contact me I would love to discuss my first and last visit.
My experience with Hyundai today with Mr. Tom Cook wasnt a good experience. We werent treated fairly as a customer. My son purchase his Hyundai brand new, now that hes having problems with his car, which he has an extended warranty and a lifetime warranty on this car. Mr. Tom Cook at Hyundai (Savannah location) is giving my son a hard time with loaning him a car. This is the third time my son brought this car in to be service with the same problem. While waiting on Mr. Cook to finish his phone call with another customer, he did everything in his power to make sure that customer was satisfied. Mr. Cook did not give my son and I the same treatment. I have always supported, suggested and sent business to Hyundai over the years. I will not recommend anyone to this dealership unless it was under a different management. A unsatisfied customer!
Went here today with my wife with CASH IN HAND ready to buy a car and sat and sat. Asked for a directory of what they had so we can choose what we want to test drive and was directed to the website we picked what we wanted but no one came to help us. The guy originally came up to talk to us never came back over to check on us and four different gentleman passed our table with out even a hello. Very disappointed because I herd great things about this car dealer.
Great service, extremely friendly and we’re able to get me in right away. The facility is super clean and everyone there is happy, friendly and professional.
Young, inexperienced new car buyers—BEWARE. These salesmen will withhold important information from you early in the process, ultimately putting you in a situation where you leave without the deal that you had agreed upon.Keith and I had discussed that I would be putting $5k down and financing $25k for my new Elantra. It wasn’t until after the fact that I discovered his dishonesty, where he explicitly did not mention the extra $3500 fee that would come along later on. When I returned after the fact to ask him why he did not tell me about this additional charge, his excuse was “those numbers just aren’t calculated out here when we are discussing the sale of the car”. I call BS. He deliberately took advantage of my lack of experience, and rather than informing me that my financing would actually look more like $28k instead of $25k because of the additional fees incurred, he let me believe that I was getting the deal I wanted, while secretly falling into the trap of the deal that HE wanted.All he could claim was that he “did nothing wrong”, and that he’s “been doing this for years”. Well, I can tell, because it’s clear that there’s no interest of the customer or empathy. I’m just another pawn in the game.Just know that whatever you verbally agree to (even if you have witnesses to the conversation), will not be the deal that you receive. Proceed with caution.The only reason I gave this review 2 stars instead of 1 is because, so far, I’m happy with the vehicle. Not happy with my experience.We’re all tired of the deceitfulness in this industry. Can’t we just make an honest sale? After all that people have been facing lately, you’d think we’d show some empathy to each other. Good luck to you all! Hope you fare better than I did.
Good price and fast/friendly service.
Adam coordinated the work perfectly. Thank you for the great service.
I’ve been with this Hyundai location for several years now and every time I had a concern it was met. I was deployed and had major issues with my vehicle. I explained to Hyundai my situation and they completely worked with me to make sure my vehicle was ready for my return. I am so grateful and thanks to Adam! His customer service was superb. Thanks Hyundai family.
Had to wait over six hours for a battery. Unacceptable!
Terry was my service manager and he was great. He gave me an estimate when I dropped my car off and gave me a call to discuss recommendations. I didn’t feel pressured to agree to the added service recommendations and opted to have one item done that day and wait on another. When I picked up my car it had been washed, dried and the inside was vacuumed, interior windows cleaned and surfaces wiped down. Excellent service and staff.
I was in andnout very quickly. Staff was nice.
I went for a recall and an oil change. My defroster and heater unit was working just fine. I called about it and has been told too pay 150 dollars to have it checked. Why Should I pay 150 dollars when it was working just fine. I plan on getting in touch with corporate as soonas I get the number. Were in a pandemic.. I can not afford to pay for something to be checked that was working just fine. Unfair.. Unfair.. Unfair.. The staff is not as helpful and understanding as some of the staff that used to be there.
HYUNDAI always fascinating to me and i love this brand car.more reliable,,i never looked on any other brand.anyway,,i went to HILTON HEAD HYUNDAI,,had weird experience but savannah has more reliable and sensitive staff(MR MARK)MAKE easy discussion over price,color and % rate as well & that was only on the mobile(on social distancing) and they drop my tucson to my work place.what else we need,,,right?surely recommended for buying new hyundai.
It was recently my first time purchasing a new car and Gary and Tem made the experience a lot less scary and very comfortable for me. They were both very personable and that’s not something you find everywhere. I’d definitely recommend Peacock Hyundai to anyone looking to purchase a new vehicle. These guys are awesome! 👍🏾
Paul was extremely helpful and made sure to get us in and out in record time!
The service was ok, however the inspection was not done on my car. Usually when service was completed they let you know what your car is in need of. Nothing was explained to me about my car, other than that, the waiting period wasnt long.
We always have great service from Peacock Hyundai and have purchased our last 2 vehicles from them and we will continue to purchase from them in the future.
My wife and I recently purchased our fourth Hyundai Sante Fe Limited . This time an Ultimate with many new safety features- in Florida just as we were moving back to GA . While I did my best to understand all of the technology when we bought the car and after watching a few you tube videos I still felt a little overwhelmed. We stopped in at Peackock Hyundai in Savannah to pick up a set of mud flaps from Dave in-parts and asked a few questions of Terry in service about maintenance. My wife asked one of the sales associates - Terrance to answer some questions I had about the technology and safety features on the car . Terry as he introduced himself was fantastic ! He took time to calmly explain more about safety and what things to make sure are turned on each time we drive and why they are important and how they worked. He went out of his way to go over numerous features with the car like opening the rear tailgate without using the remote or touching the car . He demonstrated an obvious sincerity in making sure I understood a lot more than I ever knew from the dealer I bought the car from in Florida . We will no doubt be back for service and when are ready to buy an additional car after we are more settled from the move we would seek out Terrance - for sure ! It is obvious that this is dealership has a strong customer focus . Everyone I met couldn’t have been more polite and professional . Very impressed with Peacock Hyundai !! Thank you !
Mr. Terry was my Service Advisor on Monday. While Ashley and the other gentleman are great and I appreciate all of them, Mr. Terry goes above and beyond for me and I am very grateful for him.
The salesman, Charles was awesome. He worked hard to get us in the Santa Fe we wanted at the price we wanted.Everyone there was great
Benjamin Young was an amazing guy to work with and I was proud to hand him the chevy business card to tear up after he showed me how amazing the car was I had been looking at and how much better the price was than any other brand. The manager Keith was really helpful and great to me and I would recommend coming back here any day!!!
Test drove a 2010 vehicle. Ended up sitting in the sales room for 2.5 hours. Was told multiple times that somebody would be over to talk in a few. After waiting and waiting, was finally told that the bank wouldn’t finance a 2010 vehicle. The GM and sales rep should have already known that. They ran my credit through 5 different banks without asking or explaining what they were doing. Absolutely ridiculous!
Went today 4/30/21 to look at a palisade with MSRP of $37,500 and they up charged the vehicle to 43k! The website is listed showing the vehicle at msrp of $37,500. They added $2,900 to the msrp just bc the vehicle is in hot demand. They were unwilling to work with us at all. Disappointed.
We had a great experience in purchasing our 2021 Hyundai Palisade Limited. Terry was helpful in every way, in getting the vehicle we wanted. He took all the time needed to locate the color and trim that we required. He kept us apprised through our wait, and made sure we knew he was still on the job. Everyone we talked to at the dealership was friendly and helpful. Great customer service!
DO NOT USE PEACOCK SAVANNAH! Saw a car on the peacock website but it was located in Colombia SC so I got ahold of savnnah to see if they could get it down here they said let us see and well call back never heard back. Called the second day they said the same thing. The third day I called to see if they found out anything they said the car had been sold. So I called Colombia just to make sure and savannah had lied to me. So that weekend I went up to Colombia and bought the car! Do not deal with this company in savannah. The peacock in Colombia was more than happy to help me and I was in and out in an hour and a half with my new car!
A better experience with this dealership would have been nice. Total communication failures. Seem to be very unorganized and even less concerned about the flaws. Take your business elsewhere would be my suggestion, far to many options.
Adam took great care of my vehicles last appt. It is always a pleasure to do business with him and Peacock Hyundai. Look forward to many more years with them taking care of my car!
The sales manager, Terrance Ross, is wonderful ! Very knowledgeable and professional. He was not pushy but listened to our wants and provided excellent service. After the purchase he took time to explain details and technology of the car. Would recommend him to anyone !
Ashley P was so nice and gave the most amazing customer service.
I had an incredible experience at Peacock Hyundai. I got the car I wanted and was given a great deal. Ben was my salesperson, and not only was he knowledgeable, but he was personable, kind, and made my experience tremendously enjoyable!! Ive never had so much fun buying a car, nor truly trusted the people helping me out before heading to Peacock! Ill never get a car from anywhere or anyone else again
Friendly people! The vibes are very welcoming
Excellent service, watch for the up sale...overall cant go wrong with the service center very friendly and helpful.
Never had a bad experience here since I bought my car in 2017. The staff is always friendly and helpful. Special thanks to Ashley for taking care of my concerns!!
Best car buying experience ever! Ben Young was our salesman and he didn’t pressure us upon arrival and he gave us our space. He didn’t try to pressure into something that we didn’t need. I was set on one type of car and he made sure to get us exactly what we wants. This was our first time here we will truly be back for our next purchase.
Terry was fun to work with and very patient. I have been getting on his nerves for a few months because I wasnt sure what I wanted, but he finally landed me on a vehicle. Thank you for all of your hard work.
My mans Terry hooked me up from start to finish we knew I was going to buy my new car and I appreciate the great service and help my brother !!
Service technician is always very professional and nice. Car is ready when promised.
Peacock sent me a notice of a 60,000 service. Later, I made an appointment for an oil change. So, what did I get? An oil change! There was no mention of my tire tread depth or my brake pad thickness. Didn’t the record show I was due for a service?