Replaced our water heater. They scheduled us immediately when other places wanted us to wait at least 5 days. They were substantially less expensive than the other companies. When Mario got here he was very polite and knowledgeable. Will definitely call them if we have any more plumbing issues. Highly recommend them.
These people are so prompt professional and courteous. And most importantly an honest business you can trust. My family has used them for years.
We had Service Tech Jake come by to do the maintenance for our 2 A/C units. Jake called, letting us know when hed be there, as we had a small window for his visit (appreciate that!). Jake did an amazing job servicing both units! He thoroughly went over each one, making sure they were running a peak-performance. He also fixed an annoying noise I had with one of the units that other service companies did not fix. Glad he did fix it, as it would have led to very costly repairs down the road. Highly recommend Terrys Plumbing and Air for your A/C needs!
I would like to tell you how impressed I was with George & the team, when they repiped my home this past December.They worked hard, they worked well & I could not imagine a better experience for this type of job.Having lived in Sarasota since 83...I reached out to friends and Terrys was recommended by friends both in the plumbing business, as well as those who werent. I also did my research, and you guys were clearly the best choice.
They came out to fix a leak on my AC, charged me $1400 and it was still leaking when they left and said it was repaired. I know they know it was still leaking because they left buckets under where it was dripping down. Told me they could come fix it again for another grand, but they never fixed it the first time so why would I pay them again.Switched over to Honest Air, had a much better interaction. Cannot recommend Terrys.
I have had three different plumbers out to diagnose and fix my washer that wasn’t draining. Earnie came to my home on time and listened to everything I was telling him. He didn’t ignore me or write me off. He came up with an non invasive inexpensive solution compared to others who wanted to rip up my whole house and charge me 15k.After diagnosing, they scheduled an appointment for a week later. Earnie came back with Darrell. Again, they were super punctual. Then to my surprise, They found an even less expensive solution then originally quoted!!! And solved the problem quick. I’m extremely pleased with their work! Thank you so much!!
Have been pleased with the service and the technicians that have came out. Just got a brand new AC installed today !
A shout-out to Terrys Plumbing and their technician who was performing the county backflow test for my next door neighbor. The tech noticed that my own test rig was leaking pretty good from the pressure relief valve. He came to my front door to alert me to the leak. I appreciated the information!Id had another plumbing company do my own backflow test just a few days before and I hadnt even gotten the bill or other info from them yet. Their own tech had noticed the leakage as well but didnt give me the personal touch that Terrys guy did! My own company did alert me about the leak but only after I already knew about it from Terrys.And that is the thing. As a (retired) professional engineer, I know that the ethics of a profession may call on you to alert others for the public (or individual) good. I recall one time a structural engineer riding a commuter train as a passenger, who just happened to notice a huge crack in a steel bridge they passed under. He could have shrugged his shoulders, but he diligently made an effort to report this. And it made the news and there was a major repair on the affected bridge, as well as inspection of similar bridges for similar problems. And this is how Terrys technician acted, he saw a gaping problem and reported it. That is Professionalism.Thank you, Terrys!
Came to my house on short notice and did a good job in a timely manner.
Prompt scheduling and friendly staff. My air conditioner was not working correctly and they were able to send out a technician (Curtis, who was so nice and helpful explaining things) within a day. He was able to patch up the problem until we could get it fully fixed correctly, which we scheduled for the following week. Happy to support a local business. Great job!
Brian was prompt and installed our Gas Line for our new Pool install in Nokomis. He also installed a new Gas Line with a Regulator for our Outdoor Kitchen. He was prompt and was the utmost professional with quality workmanship. We were very Happy that we used Terrys and we will again.
I had some problems with my toilet but I wasnt sure what was the cause.Plumber Darrel is the most humble knowledgeable, and talented man. He is SUPER polite, was punctual, does what he says he is going to do, shows you WHY he should do it and cleans up after himself. He left my bathroom better than he found it.I felt taken care of as if i was his sister. He is extremely trustworthy. THAT is so rare these days. Im dealing with a clown who is working on reframing/screening my porch. Darrel could teach him everything about customer service and work ethics. Terrys has a gem in Darrel. The ladies in dispatching are very nice and know what they are doing as well. Great customer service! Keep up the great attitudes!
Beware of scam. I called to get an estimate for a water heater replacement. They asked for my name and address which I provided. Two weeks later they called and demanded to install the water heater and claimed they had a permit for which I had to pay. I never agreed or signed a contract to the install as their estimate was higher than others. They demanded payment anyway. Beware of giving them your name and address for an estimate. They will try to con you into their services.
Needed plumbing help at our business, she told us she could fit me in Thursday (2 days from now). I thanked her and said sounds great, the sooner the better! Completely unexpectedly she called back not 10 minutes later and said we have an opening and well be there this afternoon. I swear it was barely an hour and the technician was there, fixed the problem, and everyone was on about their days in no time flat. Thank you!
They are always very responsive and fast. I had a major break in bathroom pipes and the crew came out fixed everything and were friendly, caring and experts. I will recommend Terrys to my friends
We called Terrys when we noticed a slow leak between our supply line and shut off valve on our toilet. When I received the bill, I saw they replaced nearly everything inside the toilet (except the flush handle) for which they charged me nearly $400. I had not authorized any work done except to fix the leak in the supply line / shut off valve. The first time we flushed the toilet, the water would not stop running. We called Terry’s back. This time they told us the flush handle needed to be replaced. However, it was not covered under the repair they just did. They did not have the handle in stock, and it took three weeks for them to come back and replace the flush handle. It was a 10 minute job for which they charged 1½ hours labor and the cost of a new handle. I called Terry’s office and spoke with a Tristan who told me he would look into the matter and call me later that day. He never called me back and that was three weeks ago. I have since called Terry’s four times, and they will not return my calls. I recommend you find another plumbing service.
Mike from Terrys Plumbing came to our house late on a Sunday evening to fix an emergency toilet issue. He was very nice, quick, and did an excellent job!
Very pleased with Terrys Plumbing! Daryl was very professional & extremely nice. He exceeded my expectations. Strongly recommend.
Brian came out to help us on an emergency basis. He was very helpful and very kind. I’d absolutely recommend him and Terry’s Plumbing. Thank you for taking the time out of your day to help us!
Terry’s plumber Steven replaced our shower handle valve because we had low water pressure. Steven was efficient and explained what needed to be done. We were happy with the repair and Steven was very courteous. We will certainly use Terry’s again. Thank you.
Had Eric come out and install a bunch of ceiling fans. He did a fantastic job and was able to get everything done in a timely manner, also he cleaned up and left without a trace. Great tech I would use him again.
Wow what a great company! Its so nice to have a plumbing company I trust that will take care of any plumbing need and at a very reasonable price. Steven and Devin were my technicians and they did a great job. They were extremely thorough and very sweet. Thanks you guys!!!!!
Terrys Plumbing, Air & Energy gets an A+ from me! I had gotten three estimates for a job (replacing cable that was running through our walls for internet access) and Terry’s was not only cost-effective, but they returned my phone call immediately and took care of the entire job three days after I accepted the estimate. Jan, the person who came to look at the job was professional, friendly, and responsive (I received the estimate the same day!), not to mention clearly very bright. He came up with an idea that saved us considerable money. Now that’s an honest business! His guys where at my home three days later and did a fantastic job. They thoroughly cleaned up after themselves and were so polite and professional. Just terrific!
We have used Terrys Plumbing since 2013. We recently ( !2/2/2019 ) called them at 8 AM and requested that a technician come to our house to clear a kitchen sink and repair a a leaking p trap. They ask if 10AM-1PM would work--absolutely ( usually in Sarasota you get put on a list for service work ) At 905 AM John the technician called and wanted to know if he could come in earlier !!! Heck yes John. John showed up cleared the drain and fixed the leak and was gone by 10 !! John was extremely courteous, never stopped working, cleaned everything up and was gone--THANKS JOHN !!!
Tremendous service and reasonable prices
Wed like to thank Larry from Terrys Plumbing, Air and Energy for diagnosing and fixing three separate problems with the lines leading from our house to the sewer main. He was good at explaining what he found and how he intended to fix it. We will definitely ask for him again when we need a plumber in the future!
If the air conditioning is out in your home or office, then you are desperate for reliable, fast service. Terry’s Plumbing & Air will have your space chilled in no time by insured and bonded work teams who are available 24 hours a day, seven days a week. From basic venting to all of your extensive heating and A/C needs.
They are the best, very polite and understanding- and smart and know what to do- they arrive when they said when they come - they have been here most of day - great people- there professional Noah and Evon
If you need professional services, call Terrys Pluming. They came out in a very short time to fix the pump on our well!! My husband was impressed and happy with the work they did. They also work on A C. should you need help with that too👍👍👍😘
Fast and prompt service with a quality work! Also very reasonable price. Thank you Derek today for the awesome job you’ve done!
Worst ever. Please never use these people. I had a plumbing issue with a smell under my sink. He completely misdiagnosed the problem was gone in under 5 minutes. Still charged me $60.00. If he would have ran a snake it would have been fixed. Seemed to busy to really care and just wanted the service charge. If there were zero stars I would give them that. How can a company keep someone like this on their payroll.
Had a leak and decided to have the whole house re piped I called terry they came out and gave me a quick quote I went with them no hesitation and they finished the job in one day. The job was done clean and efficiently you cant beat the service. 👌🏻
Great group of guys to have around when you have plumbing problems. Refitting our building and taking great pains hanging plastic sheets and floor coverings so the dont trash the units. Gave our Association the best price of all the bidders. Good job.
They did a great job.... but, Boy they are lot more expensive than they said they were going to be!! The 100.00 per hour added up to 407.00 + parts.... and they where only here 1 1/2hrs. Wow!
Great service call. Did all needed repairs in a professional manner and for a reasonable price.
Horrible customer service. Scheduled a morning service. They did not show up. When I called in they said I did not have an appointment for me. I needed a certain time frame (before noon) but they could not accommodate. Was forced to go with out water for 2 more days. I called a different plumber. HB
Terrys is always the quickest and friendliest service. They get the job done right!
Exceptional Service for a good price! The whole crew was awesome! We had to have our home re piped. They really know theur stuff and went above and beyind. I would recommend them ti everyone.
The staff at Terrys plumbing should be congratulated for a job well done. Caitlin, Doug, Geo. S, Step, Noah, Darr. and Jaim were all professional, friendly, and efficient and made our whole house re-pipe, hot water heater replacement, and disposal job go off without a problem. We will call Terrys again, again, and again. Thank you and keep up the good work
Just had a new central air two zone system installed. Jamie gave us a great price and his installers Brian, Cory & the rest of the crew did a great job
Twice we’ve utilised Terry’s at our home in Indian Hills Ct, Venice and on both occasions the guy who came both times (can’t remeber his name!!) was very professional, personable and informative. Excellent 👍🏼
Outstanding!
Professional people and great service with a reasonable price.
The office staff is nice enough, unfortunately they arent the ones who actually do the work. They no showed, offered a lame excuse and tried to buy me off with a 10% discount of some kind. You never get a second chance to make a first impression. Call someone else because all their platitudes and marketing are worthless.....I wonder why they dont value their customers time as much as their own....
Awesome service! Emergency response at its finest!
Super fast, same day service by knowledgeable staff with years of experience!!! Highly recommend these guys to fix your plumbing problems fast.
Great company with great people!
Eleven months ago I bought a home here in Sarasota and had a clogged main drain. I called Terrys and they sent out a guy who proceeded to do nothing other that get his snake stuck in the pipe...I had to pay another company to come get his snake out and then fix the original problem. I never received a bill and assumed they didnt charge me for the debacle. Today I received a letter from a bill collector and had to pay an 11- month old balance on a bill I never got for a service that was not delivered. Never again!!!
I have called Terrys Plumbing three times since January for a variety of plumbing problems. One was an emergency and Terrys had a plumber to us in less than 30 minutes and the problem was resolved cleanly and quickly. The second time involved several lesser problems having to do with a bathroom. I made an appt. and they were able to send plumber the same day. The third time was a second bathroom problem and a new faucet on the main line plus two items in the second bathroom. Clean and quick. If you have a plumbing call Terrys, the personnel are experts, they clean up well after their work and we were 110% satisfied. Thank you to the Staff especially Noah for your service and professionalism. Gerald F. Feeney, COL USA (ret)
Terrys sent George and his brother Stephen to re-route our kitchen drain.There was more work involved than I expected having to dig down approx four feet at an angle to find our main sewer drain located between the house and our privacy fence. This area was very restricted for moving let alone digging. However, working together as a team, they got the job done without any complaints and almost acted as though they were enjoying the challenge ! Once the main project was finished,I asked for a waterline shut-off to be installed. After having to be almost exhausted with all the digging,they eagerly and expertly installed my new Shut-off! They treated myself, and my property with respect and worked as though they were working on their own home!Kudos to Tristan and Doug as well to keep this three day project moving!If ever anyone needs plumbing service who provides exceptional customer service,I would highly recommend Terrys Plumbing and Air!
Motor in the unit sold/assembled broke at the year mark. Motor broke again a little after 1 year. Used another company to replace 3rd motor, the new company said Terrys Plumbing sold us an incorrect sized unit for what we needed so the load keeps killing the motor (around $700 plus labor each time). Now the blower wheel assembly is completely broken and the cost to replace it is about the cost of a new unit.
Good basic neighborhood IHOP
Quick, friendly, good service.
Great guy! Great company!
Helpful
Joke
Getting her done