Great experience, professional job. Everyone was kind and communicated well. Owner is hands on and runs good business. Super impressed. Brian and Josh did my install, very nice gentlemen, did a great job. Mike was the service mgr, super nice, very knowledgeable. Lady at the office was very nice as well, her name escapes me. Thank you all for a great experience! Thank God I have air!
Everyone we encountered from D&W were professional, knowledgeable, not only courteous but extremely helpful & accomadating. It was a holiday weekend & they managed to get a new AC unit installed the very next day. Our experiences with a variety of companies & workers during this first year of our move has been extremely disappointing to say the least. The owners & employees of D&W have restored our faith & belief that honor, professionalism & integrity do still exist! We sure thank you for that & highly recommend your company. GRACE
So grateful to get same day service. Called in at 10 and my service guy Ted was here around noon. The house was 87 degrees and the a/c had evidently stopped working overnight. Ted quickly determined it was a bad capacitor, so he replaced that and I feel very cool air pumping out right now. The bill didn’t break the bank and I’m so happy I didn’t have to spend the night in a hotel ! I highly recommend this company.
These guys are seriously great at what they do! Super hard to find someone as responsive and professional as these guys are. They installed my Trane unit over 5 years ago, and have maintained it ever since. Always on time, always professional and courteous, AND affordable. This is what a great business looks like!
D&W has been my AC place to go for all my AC issues. I bought my AC system through them, and always have it serviced by them. They are knowledgeable, courteous, punctual and overall excellent. I have used other companies in the past, but nobody compares to D&W. ***** ( 5 star rating).
The D&W Team is always professional, courteous, friendly and knowledgeable in all aspects of heating/cooling systems. Brad has been our service tech for the past two years and he has always provided Top shelf service!! We highly recommend D&W for all of your heating/cooling system needs.We have seen some of the workmanship or lack thereof from other larger companies in the area that have been at some of our neighbors homes and it is no wonder that those companies have been back multiple times to fix their poor workmanship........This is why you should do your research and only choose D&W so that the job will not only be done right, it will be done right the first time so that they do not have to come back 3, 4, 5 times or more like so many of the other more advertised companies.Highly Satisfied Customers
The service technicians arrived very promptly. I appreciated that D&W sent me a text link ahead of their visit including a pic of the technician. They followed all covid protocols carefully. They were very friendly, professional, courteous, and efficient. I would very highly recommend D & W Heating and Air for any service needs you may have.
We chose D&W to install and maintain our new AC unit (we’ve had it 5 years now). The company has always been prompt and friendly. We chose to support a local, family owned company when we purchased our new AC. Their service and attitude kept us a customers for maintenance
D&W was very quick to respond - was at the house within an hour! They were also very quick to identify and repair the issue.Very professional and nice as well, we will be using them in the future!
Ted was my service person. He came out on a Saturday and the service fee was quite fair, considering he was here within 2 hours. My AC unit was just low on freon. Thank goodness that is all it was and Ted was honest and filled my freon, charged me and went on his way. Great service, honest company. Highly recommend!
We have had outstanding service from D and W for 7 years. Our technician is extremely knowledgable and very reliable. The office has been very responsive and the few times we have needed a problem fixed it has been handled quickly. We feel fortunate to have found a company that we can rely on.
Team arrived promptly, were dressed professionally, polite and listened to my concerns. They conferred with my contractors about the lack of duct work in the master bedroom. They also looked at the outside unit and provided their recommendation how to proceed. They took the additional time to answer my questions about the life of my current unit and what I might be faced with at time of new installation. Very thorough.
First time we have used this company and they were great! We will definitely be a regular customer
They are the best very reliable and competent. They installed our unit around 4yrs ago and it was great and we have had them do our yearly maintenance every year. The technicans are very pleasant and are very knowledgeable . I would reccomend this company to anyone
Prompt response time, offered and performed a temporary fix until my part came, and quickly installed the part. Security is ensured by their communication including a photo of my tech. How magnificent is that?
They have always been very courteous, efficient, and knowledgeable of their work. They are punctual and willing to work with their clients on scheduling since we are not always here. They are informative; but, not over bearing on buying extra warrantys. Even though it may be the best in the long run, it does not fit our time and needs. We purchased a new unit a year ago and could not be happier. Not only that; but, they have serviced our place for over 30 yrs.and I would definitely recommend them!Thanks D & W for your service!
SAME DAY A/C Repair. Showed up on time, diagnosed A/C, ordered part and returned within an hour or so. Unit was up and running THE SAME day. Professional, courteous, and reasonable! Would NEVER call another company.
Been working with this company for years and I am very happy with their performance, knowledge and dependability.
The best of the best! You guys are awesome! Thank you for your quick response and professionalism.
Technician (Keith) was very professional, punctual, informative courteous and knowledgeable.Scrolling through other reviews, I wholeheartedly agree with the extremely satisfied consumer reactions & feedback.Might be a “small” company, but I believe they understand exactly the service that consumers value and deliver.Exceeded my expectations, and I’m a pain in the _ss.Highly recommend!
D&W Heating and Air Conditioning came right away to fix our air conditioning unit, even offering to show up first thing in the morning which was very convenient for us before the day became busy. They diagnosed the issue and put a temporary fix in place until the replacement part could be ordered and then delivered. D&W was very professional, knowledgable, and efficient. I highly recommend D&W, and we will definitely use them again when the situation arises. Thank you.
Have had nothing but top-notch quality service!
They have installed and maintained my newest AC system. They are the best group I have ever worked with (after four or five misses, including one that were a bunch of crooks, I found out). Prompt, courteous service with no attempt to sell me unneeded bells and whistles. I appreciate honest, thorough workmanship. I give them my highest recommendation.
Very knowledgeable and honest. I’m a renter. I wish I could have used him to do a full system replacement as the unit where I’m at is 16 years old. Randy provided a full report on the unit plus he did not charge me for any unnecessary work on an old unit.
I’m am out of state at this time,And I’m very relieved at a quick response from D&W new part coming tomorrow. And All’s well in my worry shelf !!!
Very professional and helpful, didnt have to worry about being charged for something not needed.
Had a clogged drain line and needed a quick fix to restore air to my second story. Randy came out quickly; his price was fair; he took time to answer my questions and talk to me about other maintenance issues. Would highly recommend.
A+.Great company.Brad is a great Technician.I always recommend this company.
Thank you Dallas and team from the Williams family for a great air conditioning system! We love it!
They gave me a fair deal compared to other companies. The employees were professional and very knowledgeable and friendly!! I highly recommend these guys!!!! My house is nice and cool!!!’
D & W did an amazing job ! As a new customer I really appreciate how everything was explained to me. I highly recommend them for all of your heating and air-conditioning needs
Technician knowledgeable, courteous, thorough. He gave us useful information regarding our unit and options for future care of the unit
Both owner Teresa and technician Brad were absolutely the best! Brad took half an hour to explain to me some of the processes that would save me money. He spent 60+ minutes here for just a service call, and told me that the other estimates I had for thousands of dollars were unnecessary, and he could fix them right there on the service call. I am so grateful for finding D & W and I will tell Anyone who listens that they are the company to use in Venice!
I have a rental home in Palm Harbor and the tenants were having issues with the house not cooling below 74 degrees. I decided to replace the a/c system and received quotes from three different a/c companies. As it turns out, my house had a 3-ton a/c unit that was installed BEFORE the previous owner added a 400 square foot addition to the house. What I really needed was a 4-ton a/c unit to properly cool my home. D&W was the ONLY a/c company to recognize this issue. I also needed larger duct work to accommodate the increased tonnage and, on top of that, I wanted the air handler moved from a closet inside my home out to the garage. Needless to say, this was a LARGE job that needed to be done right. D&W was the only company I trusted to do the job correctly. Randy and Doug were amazing from start to finish and I now have a new a/c system that actually cools my house. I would highly, highly recommend D&W Heating & Air-Conditioning for all your heating and cooling needs.
First time using D & W Heating and Air Conditioning Douglas who came out and service my AC unit was very honest and a straight shooter really knew what he was doing. If you want a honest AC company I would recommend D&W.
Ted is the best technician… Always prompt, friendly, and helpful. Thank you D&W!
Pushy and arrogant. Who needs the pressure of a salesperson when you’re dealing with AC concerns?!?!
Always professional and courteous. Had new unit installed last year. Very fair pricing and did a great job.
My service technician Ted came on time and got me up and running. House is cooling again. I will use them again.
Technician was very thorough, friendly and professional . Very happy with the service!
Very professional. Excellent installation. On time. Squeeze us in quickly before cool weather arrived. This was the best deal I could find. Thank you, Randy.
Very professional, Brad went above and beyond. I would definitely recommend to a friend.
Very prompt service call, and an honest assessment of the issue. Problem solved, with zero hassle. I would definitely recommend this company.
We have used D&W for our hvac needs since 2011 and would never use anyone else. Highly satisfied.
Highly recommend this company. They have been maintaining our AC for years, and are reliable, knowlegible, and friendly. Special thanks to Brad, our technician!
Educated, Fast, efficient, great communication, and most importantly honest!
They were prompt, friendly, knowledgeable and highly recommend them. They replaced our ac unit two years ago. Reasonable and reliable. I had also used Previously for repairs and went with them for new u it also
Very pleasant . Couldnt have been any better.
Doug came out quickly and accessed my HVAC and realized I had a clogged drain line. He quickly blew it out and took the time to make sure their were no other issues with my system. He was very thorough and explained everything to me. Very professional and considerate as well....
Very good service & promptness!!! Veru likable & professional worker & knowledgeable!!! I highly reccommend this co & have given my neighbor their number!!!
D&W installed and maintained the air system in our last home and we were always pleased with their products and services. Just had D & W install a new system in our condo and again we couldnt be happier with the install. Staff is friendly and very efficient and installers were very good!
Excellent response time. Keith was wonderful installing thermostat. I am an architect, would definately use D&W again and will recommend.
Ted was very professional and helpful with our problem. He diagnosed and made suggestions on how it would be best alleviated. He also served as go between with the install people and set us up for an install in 2 days! His attention to detail and customer service were excellent. Also, Melissa in the office handled my call very professionally and started the ball rolling !!
As usual all required maintenance was performed efficiently and effectively.
As always, D&W responded and showed up at my home within 1 hour after I called with a concern about my system not working. This time it was the drain was clogged. The service technician was extremely pleasant and knew exactly what to do to get my air working quickly.I cant imagine any other company coming into my home to take care of my air conditioner.D&W is an amazing company. I would highly recommend them for new or maintenance service.
Was able to get service within hours of calling. Great service!
Professional, dependable, friendly. Recommend without reservation.
I have a rental out of state and was trying to find my best options, so I was feeling a bit stressed ...d&w were sooo helpful, fast to arrive and got the issue fixed and I was able to enjoy the rest of my day. I will most definitely use them in the future for a/c service! Friendly office staff and service guys as well! Really appreciate all their help..
Arrived on time, quick assessment, friendly.
Excellent service from this family owned business. Needed new AC system installed quickly and safely during country’s health crisis, and Randy and his techs Keith & Marco took care of everything from answering all questions to using CDC health precautions. We are seniors and are truly grateful for the reassuring and professional service we received.
Great service on time and very friendly
This is a well run family business, featuring quality products and excellent customer service. My personal thanks for a 5-star experience and my most sincere endorsement. Keep up the good work! Karen
Brian and Marco did a great job installing our unit. Very professional.
Brad is very professional and trustworthy. He also adhered to Covid guidelines by wearing a mask. I highly recommend D&W for all your heating and air conditioning needs.
Needing my 40 year old a/c ducts replaced. I called five companies for quotes.The problem at my house is theres very little room in my attic.To solve this problem I needed to remove a good part of my roof.D&W gave me a great price they were here on time like they said they would knowing my roof was open. The guys loved how I had the roof open and ready for them. They knocked out the job in one day. I was inspected the next morning. The roof was put back together on the 3rd day. A job well done, I will be recommending this company to all my family and friends. Very professional, they made this job easy for me. The owners Randy and Doug super nice guys.THANK YOU!!!Rick BurkeSafety Harbor FL
Very friendly office staff to coordinate scheduling of appointment. My Maintenance appointment was scheduled for the next day. Doug came out and was very professional and thorough while checking my A/C units. I would highly recommend this company!
We had our annual AC maintenance completed today. The technician arrived on time and thoroughly tested our system. This is our 3rd year with D&W and we are very happy with them. Would recommend their service.
Technician was professional and friendly while adhering to all current distance/mask prodicals. He took time to answer all our questions and he verified we were satisfied with his response.
Ted and the folks at D&W saved the day for us when our air went out overnight on the weekend. They returned our call within minutes and Ted was at our home in less than an hour (we live near downtown Sarasota). From there, Ted quickly diagnosed our problem and made a very reasonable offer for new parts and immediate service. Within an hour we were up and running again and the best part was that they didn’t bake in any exorbitant prices for servicing us on a weekend. Very, very reasonable pricing and excellent customer service. Will recommend them and use again for maintenance in the future.
On time; efficient; courteous and wore a mask!
I have nothing but praise about this company. They are efficient, responsive, and just nice people to deal with. And they keep our AC system, which we purchased from them, humming along without interruption.
I called on a Saturday and they came out within an hour, did great work and even included a follow up appointment. The cost was very reasonable. I am picky and I would recommend them to anyone. I will be using them for all my AC service needs going forward. Thanks Lynne Zecca for the recommendation.
Brad is awesome, so knowledgeable and thorough. Keeps system running smoothly.
Reply’s quickly, very friendly and knowledgeable. Would definitely recommend D&W to anyone needing A/C serviceI would not use anyone else. They are very professional and reasonable pricedI believe this is the second generationYou won’t be unsatisfied with them
The tech, Ted, arrived on time and had our AC blowing cold again in short order. It even turned out that Ted was an installer on our AC back when it was installed. The right person for the job. Very pleased.
Highly recommend D&W Heating and Air Cond.! Fantastic customer service and knowledgeable about their products. We upgraded to a new AC unit and couldnt be happier with their work and their employees were very courteous and efficient. C &S. Tarr
Excellent and professional service. We have used service for about 6 years and remain fully satisfied.
Great quick service called at 930 and tech Douglas M was here by 1115, he was very thorough in diagnosing issue with ac and completed getting my ac up and running quickly, i would highly recommend this company
Excellent service. I called in the morning and Mike the technician was here within a couple of hours. We did not have a service agreement. The employee I spoke with over the phone and our technician were very professional. Mike was trustworthy and helpful with offering suggestions as how to solve our issue. D&W has earned our future business.
D&W provided a quality AC unit at a very fair price. Most of all, I chose them for the efficiency and professionalism. Installation went smoothly, with nice, efficient service. Made the process easy.
I have been using D&W to service my A/C for a few years, and have been very pleased. I especially like that they send out the same tech each time, so he knows the system before he comes. Up North in Ohio I get a new tech each time, and it takes a while for them to figure the system out.So when it was time for a new unit I had them do the job. It was a little difficult, as the unit is on the roof,But they did a great job for a good price. They even submit the warranty paperwork for the ten year warranty. Highly recommend.
Emergency call, very accommodating, Came within a few hours. Got me up and running again. Friendly and answered all my questions. Thanks Kieth !
D&W cam right away, even though it was an after hours call when our AC quit working. They identified and fixed the problem quickly and effectively. They explained what they did in clear and complete terms. As we are new owners, they coached us on coordinating with the AC company on how to transfer the warranty in case of any future, more serious issues. Courteous and friendly service all around. I highly recommend them for any AC needs’
Our air conditioning system was leaking, we called and they arrived the same day. Told us we needed a new system and it was all installed, the mold all cleaned out, and a pipe fixed, the next day!!! Everyone involved was wonderful, professional, courteous and informative. I highly recommend this company. They are the best!
Installed a AC system in my condo. They were professional, responsive, on time and communicated perfectly throughout the process. If the need arises, I will definitely use them again.
Came within one hour of phone call. Replaced broken capacitor. Excellent service as always.
Always professional, pleasant, and responsive. Service was flawless. We are happy to continue using D&W, and glad we found the a few years ago when we needed to replace our AC systems. Would highly recommend them.
I had D&W heating and air remove two old central air systems and install a new 2 ton and a 3 ton system in our home. Their units where excellent, at a good price, with excellent installation. their work crew was by far one of the best I have ever used. [I have been in the rental and construction business for over 40 years] This crew [2 men] was on time, polite, and hard working. cleaned up each day [two day job]. I would highly recommend them. VERY PROFESSIONAL, COURTEOUS, KNOWLEDGEABLE CREW!!
The service was great he was prompt and on time...I found my new air conditioning company ..thank you so much
Extremely happy with the entire experience. D&W staff and installers were all great. From our initial inspection to the removal and installation of a new unit the process was painless. Not only that but their pricing along with the customer service cant be beat.
Very friendly and professional experience from scheduling to actual appointment. Thank you!!
I called The office of D & W Air Condition Co. Yesterday morning. I explained to Melissa the office answering service. Told her that needed a snake had got into my condenser and was being. Chopped up. I had immediately shut off the air conditioner and she told me someone would be out to my house between 3 & 4. Dallas called and said he would come to my house by 3.He came and processed to get the snake out and cleaned up the condenser and as usual I have great faith in his company and his staff.
This company is amazing from scheduling to service.
Im a DYIer and I spend a lot of time researching, tinkering, testing, and fixing the various problems that arise In my older home. After working with 5 other HVAC professionals over time Ive began relying on D & W for their expertise in 2015. The initial install of my system went great. At one point Dallas and Douglas talked me though redesigning my own duct system which I was able to complete myself. Regular checkups are thorough and reasonably priced. Today during a maintenance checkup I was very impressed with Douglas and the way he handled all equipment with a mask and gloves and stayed a respectful distance away during this pandemic. I recommend anyone looking for a dependable, knowledgeable, HVAC company to use D & W.
Doug was not on time he was about 4 hours early and very promptly fixed our AC. Our experience with D & W has always been great.
After buying house with a 20 year old AC, Randy gave me a thorough review of what my options would be to repair or replace it. He was honest and helpful and the follow through with his crew was great.
D&W technician Brad provided a thorough and professional service for my A/C problem. Brad was prompt, efficient, courteous, and explained his work throughout, even instructing me how I might handle the issue myself in the future.I would strongly recommend D&W to anyone needing A/C service.
They were right there when I needed them and right on time for install and service. Very polite and professional guys. Good knowledge of the systems and what worked best, excellent financing option as well.
Service technician Mike was punctual, efficient, communicative and informative., as well as being professional and practicing safety precautions during this pandemic. I appreciate Mike and D & W for integrity and honesty. Thanks.
Nice friendly explained what they were doing.