We needed our a/c fan replaced. The service man, Neri, was very polite and efficient. He called before he came to the house and arrived when he said he would. No waiting around for us. He finished the job quickly and cleaned up the area when he was done. I appreciated his polite manners and efficient completion of the job.
I awoke in the middle of the night and realized my air conditioning wasnt running. Called AND Services the next morning but had to ask how late in the day could they do a service call. I wanted my a/c fixed, but I had a pre-op appointment that afternoon because I was having surgery in two days. Not only did they accommodate my schedule, but Neri, the technician was professional, pleasant and took the time to explain everything.I never hesitate to call AND Services if I need any of their services.
THEY TAKE ADVANTAGE OF SENIORS AND SINGLE WOMEN!!!BEWARE: My A/C was only one year old when A.N.D came to clean it. The two technicians that came told me I needed a new A/C system and that it would be $6,200. When I asked if it was under warranty (because I knew it was only a year old) they said they were going to call the company in Tampa. The technician picked up his phone and pretended to call the warranty company and told me that I never sent in my warranty card so my A/C was not going to be covered. I told them I needed time to think about it and wanted them to leave while I discussed it with someone. When I said that I wanted to discuss it with my boyfriend they said, I thought you were a single independent woman who didnt need to ask anyone for permission. They continued to berate me and finally left when I told them to leave again. When they left, I called the warranty company and they said that no one had called them in the last two hours and there is no warranty card for my A/C. I am a single, senior citizen, female who they tried to take advantage of. I worry for all other single women who try to use this company, for they might be their next victims. DISGUSTING!
Neri was very knowledgeable and professional! Would definitely recommend to anyone
Bryan was an excellent tech. Gave great customer service and explained everything to me well. Definitely will use this company again.
Donnie was amazing!! Very professional and knowledgeable. Was thorough with maintenance and explained everything that was done. Although, we have some issues. He gave us several options we could choose from to best fix the system as well as payment options. Will definitely continue to use AND as well as recommend them to my friends.
Bryan was on time and brought great experience with him. Very knowledgeable and informative. He also signed me up for maintenance which I was recently considering. Relayed some good tips and replaced my UV light. First experience with AND service and will highly recommend them.
Service was great! Easy scheduling and friendly employees. Tyler was nice, helpful, and efficient. Good experience all around and highly recommend.
Anthony and Corey were at my house today to do routine maintenance (Corey) and work on an ongoing issue with a condensate pump (Anthony). Both technicians were knowledgeable and professional. Couldnt have been happier with their work and work ethic. 5 stars!
Great, prompt service. Incredibly helpful on a difficult day, cant thank them enough. Bryan was a huge help.
Bryan is outstanding! Nicest guy ever. Great service!! Here within an hour.
Meri was on time, very neat and clean. He did an excellent job explaining to me exactly what needed to be done. He was very thorough and efficient, and very pleasant
Bryan saved the dayVery personable and professionalI will always call him first
My AC decided to stop working the morning we were due for a tropical storm/hurricane made a call the next day to have someone out to take a look at the ac. The customer service representatives were very nice and friendly. Made an appointment for Friday Am. So Friday comes it’s 10 and I haven’t heard anything from the tech( was told they would call me when they were on their way) so I called and was told that they were in a meeting and it would be 2-3 hours so fast forward to 1:00 still no call, the house is already 92. Called the company and was told it was going to be another 2-3 hours . So by this time I’m hot and frustrated there was no communication that the techs were running late . I understand things happen. Techs get caught up at other jobs but a simple call to tell me they weren’t going to be there for another 2-3 hours would have been great so I didn’t have my kids sitting in a house waiting for a tech to come out and could have made other arrangements. So by this time I demanded to speak to a manager was told someone would call me right back. At this point I was ready to find another company . I received a call back within 10 minutes from the tech Bryan. He was at my house with in 20 mins. Bryan was Amazing he explained everything to me, was very honest and friendly . I am so thankful I didn’t cancel the appointment he had my ac unit up and running with in 15 mins . Bryan is the only reason I will probably sign up for the yearly maintenance as long as I am guaranteed to have him every time. Bryan is also the reason why I am giving a 5 star review . Other then that the communication from scheduling and to customer would be 1 star if that. Thank you Bryan
Friendly service, response within 2 hours, air conditioner clog removed in 15 minutes
Perfect work clean kind and quick. Thanks so much .
Bryan was very quick to respond, very nice and to the point. Fixed our issue right away and gave us the information we requested for future replacement in a timely manner.
Bryan did a GREAT job. He was in time and professional and courteous. He was patient and answered ALL our questions! Recommend him without reservations
Dennis was professional knowledgeable, and courteous. Great job.
Installers were excellent, explained what they were doing, answered my questions and just good people. AC works great and Im pleased with my purchase and happy with the two young men who did the installation.
HvAC system down, did some quick on-line research and, called. Promised within 2 hrs with 30 minute heads up. True to their word. Tech was knowledgeable, efficient, clean and, pleasant. Very happy.
Donnie was very professional and took the time to carefully explain all of my options. Im glad AND offers the option to keep the same maintenance technician and I plan to keep Donnie.
Neri do a very good job nice worker!
Bryan with a y was fantastic, professional, courteous, and an excellent teacher, not only repairing but telling us how to maintain our unit. Based on our incredible experience with him today, I would recommend this company to anyone.
Technician was polite, prompt and professional and showed me what he was doing. I trust him.
Brad Santos was our HVAC Tech and was very knowledgeable, professional, on time and helpful. He gave great insight on what could be done to keep our older AC system running efficiently! I would highly recommend And Services and we agreed to do a membership for three added protection. Great job Brad!
Brad of AND Services of Sarasota came out yesterday for scheduled maintenance on our air-conditioner. His professionalism was stellar, his attitude, demeanor and knowledge of how to maintain an air-conditioner were impeccable. We could actually feel the difference in the air quality after he had completed his job. He also showed us how to maintain the drain easily every month until the next maintenance visit. I also spoke with his supervisor, John, on the phone during the visit. John was very professional and helped with any additional concerns we had regarding this visit. We highly recommend AND Services if you are seeking an air-conditioning service you can trust and depend on. We are totally happy.
Bryan showed up in less than time than expected. He was very professional and polite. He came and saved my day. It was 90 degrees in my home. With a quick fix he had me up a running in no time. Im an AND CUSTOMER FOR LIFE!!!! LOOK NO FURTHER.. Ask for Bryan P he is the best!!!!
Your technician serviced my home today . Just wanted to mention that he is an incredible representative of your company. Outstanding professionalism.... Brad Santos thank you ! And thank you And Services for maintaining our A/C . Happy Holidays
They were great! They were able to come in such short time, and were to quick to fixing our AC. Very friendly and respectful, and wore a mask and practiced social distancing! :)
Disorganized, quote I received was out of touch, I chose not to use this company.
Donnie was such a great guy and very polite and explained everything to me. He was very courteous and did his job. I was very much pleased with him.I would recommend And to anyone I know.
Dont do anything with these dirt bags. Youll be sorry
I want everyone to beware of the lure of the free diagnostic marketing ploy this company uses to get business. There may be no service charge, but you get what you pay for, and trust me, you will end up paying a lot more in the long run. We had one of their technicians come out to figure out why our A/C unit wasnt working and were told the blowing motor was bad and we would need to replace it for $916, but the replacement may only last 6 months to 1 year ......OR we could buy an entire new unit for 7K to 11K!!!! I was blown away because our A/C unit is only 6 years old. We called Aqua Plumbing and Air for a second opinion even though they charge $89 just to come out to look at it, but guess what.... it was well worth it because they found the issue which was simply a backed up drain pipe and it worked perfectly!!!!! $89 with Aqua vs. $900 - 11K with AND. Absolutely insane. THANK YOU AQUA PLUMBING AND AIR!!!
Bryan was great. Answered questions, explained what to expect w hvac and services. Even resolved an electrical outlet issue on top of that!
Very pleased with our tech. Very knowledgeable and helpful in showing me the operation and suggesting helpful hints on the unit.
Absolutely the BEST group of people that came TO my rescue multiple times. My Air conditioning system was broken multiple times and they always made it right again! Then Brian Pavloc suggested a new system and, John, Justin, Josh, Angel went above and beyond to give me a deal unmatched by anyone else! If youre in need of anything AC,plumbing, electrical in your home then you CALL AND...SERVICES!! GREAT PEOPLE WHO CARE .... BIG THANK YOU TO EVERYONE AT AND SERVICES...!!! HOOWA
Donnie was extremely helpful and extremely work oriented! Definitely would use this company in the future. Thank you Donnie
AC maintenance was done by Don. He was extremely professional and knowledgeable about the unit and made sure I knew exactly what I was paying for and the condition of everything. Great company and great service from him.
Brian saved the day for the day !! He was very professional and very nice .
Bryan arrived on time and performed a thorough inspection and cleaning of clogged drain lines on my AC unit. He was honest and very knowledgeable. I was completely satisfied with his work, and he even helped me with my small budget. I was very thankful for his help, especially given the current circumstances. I would work with AND Services again. Sincerely, A Thankful Customer
Bryan came and saved day for us too. He very professional and took the time to explain everything to us in great detail. AND Services is the best company out there. Don’t look any further. Ask for Bryan P and maybe he can save your day too.
Donnie. Was well informed and answered all my inquiries. An absolutely great associate you have in Donnie.
I called And Services for maintenance on my AC system. My Service Technician, Todd, arrived just ahead of time. The work was done efficiently and in a courteous and professional manner. I was educated in important aspects of preventative maintenance (drain care, filter life, uv bulb life, etc.). Further I was given a detailed assessment of the state of my system pre and post service. Pricing of parts and services was transparent. Todd is a great asset to And, which is a company that I fully endorse.
We will use them but need to wait until construction is done. He was very friendly and prompt. They gave us a great estimate!
Blake was very professional Courteous and understanding about how our AC system worked. He was respectable toward the house in the way that the flooring was. If I hadn’t known better I would’ve thought he had been in the service for years. He may be young but he Has the experience beyond his age. He was prompt on time and quick to service not interfering with my day.
Brain saved the day with John the man appreciate y’all boys
Bryan was amazing, professional and pleasant. Very covid conscious which was much appreciated.
I have used this company from the start Ive never had an issue they have been straight and honest with me
The service tec was very knowledgeable and helped me with a simple repair without a charge over the phone. Very high integrity that I will remember for my future AC needs.
Blake came out for mantnenceon my air conditioner. He was up front and honest. He Explained what I can do to help my AC run at its peak efficiency. His professionalism was unmatched. Very impressed with this company.
Great meeting Don . Courteous and respectful. Explained what the service involved. A pleasure to have come to my home.JoAnn Loparco
I interacted with Garth. He did a great job for me in my crisis. On time, communicative, knowledgeable, efficient, and straightforward all describe my interactions with Garth. He worked in such a way that I trusted him with my decision to purchase a brand new unit, a major investment for me, after he determined that my current unit had run its course. I hope he gets a raise!
Thermostat up and died on us on a Thursday night. Reached out to AND and left a message via their website. I received a call early the following morning, they indicated a tech would be available 2 - 3 hours from call and like clock work they arrived within the time frame. Blake (technician) was courteous, kind and knowledgeable. He had our system up and running within 2 hours and explained every step of the process as he worked. We signed up for the Premiere Membership because of all the perks it provides and are EXTREMELY satisfied with the company and service. Highly recommend you give them a call, they are honest and will not try to up-sell you in anyway.Now all I need to find out is what would it take for my son to become an employee/tech for this company. :) Hes 19 and this would be a great career and even better company to work for.
PLEASE BEWARE, this organization is very dishonest and takes advantage of the elderly. My mother-in-law, lives in a fixed income like most seniors. She is also a very trusting individual and goes out of her way to help others. Last night her air condition unit wasnt working properly, my wife told her to find a reputable firm that can come out to look at her unit. She had read your reviews on Google and it showed a 4.7. Unfortunately, if she had taken a closer look at YELP rating, they have a 1.7 rating.The technician from And Services named Garth, showed up and my mother-in-law, greeted him. It did not take more 10 minutes, and he came back in and told her that the unit compressor, was not working anymore. He told her that the compressor was shocked and needed to be replaced. He used the analogy the compressor had a major heat attack.Because of the covid-19 epidemic, I was working from home, I could hear the technician Garth, telling her that she had two options, the first option was replacing the (DEAD COMPRESSOR, WHICH IN HIS WORDS DIED OF A MAJOR HEART ATTACK), had to be replaced at a cost of $3,275, the second option was installing a brand new unit for $10,021 but he was able to talk to his manager and she was going to get a discount of $3,006 dollars so it would only cost her $7,015 the generosity of his manager.Now, I was on the phone working from home, I had to stop and intervene because I could hear him pressuring her to decide what she was going to do.I induced myself and told him that we needed to get a second opinion before, we decided on which option we would select. I asked him additional questions, to clarify the options that were being presented. I also told him that we were going to get a second opinion and he got offended that I was questioning his expertise and he told me and my mother-in-law, that I was and idiot.To my astonishment, I was shocked that because my mother-in-law would not make a quick decision, I was an idiot did not know anything about Air Conditioning services. His correct, I am not an AC technician, I am a licensed professional in the financial and insurance industry, what I do know is one someone is trying to take advantage of a senior and smart enough to get a second opinion before she spent $7,015 on a new unit.We decided to call another AC Company, for a second opinion, the technician showed up he spent a total of 30 minutes, and the unit was fixed, and he said nothing was wrong with the compressor. The total cost was $300, we gave him an extra $100, for his honestly and professionalism. So, please be ware with this company, if I had not been around, they would have taken advantage of my mother-in-law. If any other seniors have had the same experience with this Company, please post your reviews in Google.
The service person was very polite, professional and explained all work perform. Donnie was awesome.
Professional, knowledgeable, ethical and offers good sound advice for future repairs.
Diagnosed and replaced a bad AC capacitor. Very efficient, courteous and professional. Out within 24 hours on a Sunday. Bryan did a super job.
Bryan saved my day as well. Fanatstic company. Dont look any further. They are the best
Great service, on time and courtious.
You should be fortunate, as I am, to have Arturo provide service to your home electrical systems. He seems to have boundless knowledge of HVAC systems. He not only has vast knowledge, but he is a very nice man and has a great sense of humor. He fixed the problem we had in less than five minutes! I recommend A N D Services, because it has wonderful employees like Arturo. Thank you, Arturo
Getting more and more cworded, but NOTHING compared to pre-covid standards.Lines were getting longer at 4:45pm.
Garth came to help us with an a/c emergency which turned out to be an issue with the water heater. He was so nice and upfront about what we needed to do! Thank you so much Garth!
We had services done from Bryan P and John G, and we were very pleased with the knowledge and customer service that they brought on job. John came out first to let us know that we needed pipes replaced, after showing us through his video camera what really was the problem. Bryan came out that same night after having AC problems, and within 1 hour he was here and finished the job in less than 20 mins (wouldve been less but I talk a lot 😂)All in all with my wife and I being new homeowners, we can now have a peace of mind knowing that they have taking care of all problems. Thank God for 24/7 calls and free diagnosis on saving our Memorial Day weekend 🙌
Donnie was prompt and always professional. He answered any questions we had and presented no pressure options that we might want to investigate regarding our AC system. He was extremely clean and did an outstanding job. I would highly recommend him and AND for any ac work you might need.
Came home AC dead hot as #$%&. Called AND SERVICES. Two hours later I felt cold air again. Bryan was great. checked everything and i was good to go. I will ONLY call Bryan for any other problems. Yea Bryan!
Couldn’t be more satisfied with our service technician Blake who came out and helped diagnose our problem with the a/c. He is knowledgeable informative and definitely the technician to emulate. If possible, request Blake and prepare to not be disappointed. Thanks Blake!
Wonderful service! Very professional and polite.
That time of year again for servicing my Ac units called and Bryan was punctual and polite. He serviced all three units then I asked if he could look at my pool heater, he hooked up his gauges and with a quick fix I was up and running, saved me from calling my pool company. Yes, I would recommend AND services they have been good to me for the past 5 years, Thanks Again!
We were starting to lose all hope with And Services until Todd came in to save the day! Todd explained everything he did step-by-step, even important things we should have been told when the units were installed. He is extremely knowledgable with 30 years of experience. I wish I could say all techs at And Service were as good as Todd but happy we now have our go to guy.
AND Services was on point! Blake, the technician, who came to my house was on time, put up with my dogs, honest and trustworthy. He took the time to explain what was wrong then fixed it. Best looking technician in the business! IF you can pick the tech to come toy our house, definitely pick Blake.
Wow you guys pay to have your bad reviews taken off(must use that extra money from way overcharging customers. Its a good thing I know a place or two you cannot pay to remove a bad review. Customers have the right to know how you treat customers and send aggressive techs out to homes. a disgrace.
Blake came out and fixed my AC very quickly, and at a resemble price. Amazing service I will highly recommend to all my friends and family. They also do electrical and plumbing! Wonderful service! I’m always asking for Blake! I couldn’t be happier with AND!
Good service
Never checked the system out. Unit run all night never shut off .Ì discovered thermostat is defective. Got to order a new one..other than that unit is fixed but they never checked the whole unit after afterwards.
Blake was excellent. He is very skilled and knowledgeable. He tested all the electric connections, noticed a weak capacitor and replaced it on the spot. He also helped with the filter installation and cleaned everything outside around the AC system. I will be requesting him for future AC work.
Blake is an exceptional representative of AND Services. He is polite, professional, and punctual. We were very happy that he came for our second visit and will always request him in the future.
Blake is a wonderful young man to work with, he went above and beyond to help me get my home cool again. I highly recommend him and his company for your ac needs. Thank you so much for all your help.
Had AC failure on Friday, called Saturday AM. Professional answering and dispatch for problem. Blake came to house, very professional and knowledgeable. Problem identified and repaired, AC within one hour. Very pleased with Blake response and abilities.
We highly recommend!!!We came home to a hot house Thurs. nite around 5:30 starting calling 1st the company that put our a/c. in 5 yrs ago an they told us they couldnt come til Mon. noon..so we started looking for reviews an called And Services an by 8pm a technician Blake arrived an within 20mins he diagnosed, had part on van an replaced!! We were so impressed in how highly trained, professional, courteous Blake was an what a quick response that we decided to sign up for yearly maintenance plan. We were very pleased with And Services!! Thanks Blake
Bryan came out to perform my maintenance today. What a professional individual. He taught me things about my ac that I didnt even have any knowledge about. Would highly recommend him and this company.
Hi Amd. Clay Malmsten 21293 coachman ave. Brian is your man for teaching the troops on professionalism, understanding clients disposition and going way beyond the call of duty..because of his actions I am now a customer for life. Thank you for having Brian come by. Hopefully your staff is like him.He is your Ace in the hole.thank you for helping my family. Your customer for life Clay Malmsten..
Excellent Service. Brian came to our home in Sarasota on a Sunday and WENT OBOVE Expectations. Respectful,, Very professional and Quick
Bryan and Wayne did a great job during maintaince visit. Both of them very knowledgeable. Very clean and quick and honest. 10 out of 10
We thought we would have to replace our old AC unit. But Blake from AND services showed up and had our unit working properly in under 30min! We are so thankful and highly recommend AND to anyone looking for a honest AC company.
A/c suddenly stopped working. Called these crooks. Told me the interior blower motor was blown because of dust and dirt. Then told me there were no replacement parts because of covid19 so I would need a new system. I sent them packing and called 2 other repair companies. The next company was a/c warehouse. The guy found the problem in 2 minutes. It was a clogged sensor. It started working as soon as he pulled out the sensor. He broke a small drain pipe on purpose and charged me $275 and then spent 10 minutes try to sell me a system cleaning for $2000. These guys are all thieves. They must be working on commission. Dont trust any of them. Something needs to be done!
Bryan came and saved the day.it was 90 degrees in my house. After Bryan inspected my system he had me up and running in no time.bTHANK YOU AND SERVICES. WE LOVE MY BRYAN!!!!!!!
Excellent response and service...thanks Donnie
Great checkout of our ac competent and friendly
Blake and AND services has taken care of me in everyway. They installed my AC system back in 2013 and ever since then they have done an amazing job of keeping my system running and maintaining my unit. I couldnt be happier with AND and their Tec Blake. Thank you thank you thank You! AND is the best in Sarasota!!
Amazing service! Friendly, not pushy. Highly recommend!
The employees at AND services air conditioning were very prompt and professional. They were courteous and knowledgeable technicians. I would highly recommend this company to anyone needing repairs on air conditioning systems. Not only did they charge me a fair price but they discovered that a part did not need replaced and saved me hundreds of dollars. Thanks again for the service.
AND always seems to provide knowledgeable and courteous service. You can trust them to give you exactly what you need at a fair price.Eric was excellent. On time for a Saturday appointment, on short notice. He resolved the problem with our drain line quickly. Three months ago Todd did the service for our new condo and was also excellent. I won’t go anywhere else.Thanks guys.
Blake came out and Im very satisfied with my service on my AC. If you dont give him a raise Ill find a company that will. He is a phenomenal technician! Thank you AND for sending me Blake!
Blake is a very professional young man ... his service was impeccable ... I will recommend your company to my friends, simply because he was an excellent image of your operation
Blake made this experience so easy and pain free and was a pleasure to be around at the same time. This was our first time owning a house and first real issue we had to face and we were so nervous about the outcome. He went above and beyond to check everything and even joked around in the process. We will be requesting AND and Blake every time with our new subscription maintenance service! :)
Brian and Wayne came out for my AC maintenance service. Both were friendly, professional, and thorough. Brian is a former general contractor and was able to answer some other questions about my low water pressure and referred me to ANDs plumbing section.
Blake was amazing and did a great job helping us clean out our unit and recommending applicable products to save us money. Thank you very much.
Bryan showed up on time and was very efficient. Best company ever to work with. Good group of guys
AND AC came out and got us up in running in no time. We are now members with AND and are looking forward to our future services please send Blake! He’s the best