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Farmers Insurance - Frank Nappi
618 4th St Ste 215, Santa Rosa, CA 95404, United States
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Farmers Insurance - Frank Nappi

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Sa
Review №1

I dont even know where to start when it comes to Frank and the service he has provided. I am a first time buyer and he has provided so much knowledge. In the short time that I have been working with him I feel that he has been professional but also has become a friend. Service now days doesnt come like that. You tend to get corporate answers and a different person every time you call. With Frank I can email or call and he is very responsive and has probably explained things more than once to me with such grace and understanding. He is absolutely fantastic.

Ka
Review №2

Frank was so helpful. He was able to bundle our two auto policies and our homeowners, giving us significant savings overall. He was really responsive, answered all of our questions, and made the entire process go smoothly. I would definitely recommend him!

As
Review №3

Frank had been a great help to us in finding the perfect policy for us! I felt kinda bad for changes we’ve been asking but he never complained and been very parient with us. He will take time find you your best rate! Highly recommended

Pe
Review №4

Frank was very quick in responding and provided TWO accurate quotes at a time when California fire insurance questions are flooding the internet and coverage providers.

Ha
Review №5

Talking to Frank is like talking to family. Hes always available and helpful and quick to respond.I would recommend him to anyone!

ja
Review №6

I started with Frank getting car insurgence for me and my wife. He was so quick, helpful, professional and kind I new who to call when my fire insurgence for my home was canceled. I know it was going to go up but Frank scoured around finding my the best deal. Even looking outside his company. Because I could bundle Farmers wound up being just a little cheaper than the next guys. But I really appreciated his hard personal work.Thanks, Frank.

ma
Review №7

Frank has been my insurance agent many years. Hes always available, and returns emails/phone calls quickly. Hes very knowledgeable, and checks in to ensure that your insurance needs are taken care of, as life frequently changes throughout the year. I feel that I can always count on him to keep me abreast of guideline changes. I highly recommend him.

Ma
Review №8

Frank has been a friend of mine for 20 years to date. He has always been honest and loyal and I trust him without a doubt. When I moved over from Progressive not only did he get me better rates but he got me Earthquake insurance which was much cheaper than I thought. I sleep well at night knowing if the big one comes Im covered. As a longtime friend, and now a loyal client, Frank will make sure you are covered exactly for what your needs are and always be available to you. Aside from my friendship he is a total professional and is looking out for what is best for his clients. He is not selling- he actually cares. Dont listen to the TV ads- you can actually get better coverage, rates, service and care. Call Frank.

St
Review №9

Frank is a great insurance man - hes there when you need him and doesnt bug you when you dont! Honestly, for the past few years we have had check ins to go over our coverages, etc. and Frank is really knowledgable and gives good advice. This year we spoke about umbrella and earthquake policies but there is never any pressure - just good info...thanks, Frank!

Lr
Review №10

Love the Frank Nappi office ! Always available to help and explain whatever information you need.Frank and Suzanne make every transaction seamless, stress free. I highly recommend Farmers Insurance Broker Frank Nappi to fulfill all your insurance needs.

Jo
Review №11

They are responsive to my wishes regarding my various policies and always look out for my interests.

Al
Review №12

I had a different longtime Farmers agent but wasn’t getting the service I expect. I switched to Frank and he is wonderful. Very knowledgeable, quick to respond, and always has time for a question or to review a policy. I’m so glad I made the switch!

Ma
Review №13

Frank Nappi reviewed my past insurance policies and updated my insurances for todays market. Since going with Frank at Farmers, I sleep much better knowing that my future claims will be fully covered. Frank is so personable and caring. He does not want anyone to suffer potential losses so he keeps me fully informed of all necessary coverages that pertain to my property and cars. He also provides valuable life insurance policies too that can be used for investment potential down the road. I am very grateful for Frank Nappis expertise and availability whenever I have questions. Give Frank a call, you will be happy you did!

Tr
Review №14

Frank Nappi with Farmers Insurance is a fabulous Insurance agent. Him and his team were extremely helpful, fast and easy on helping us chose the right home insurance at no time; no more no less. I highly recommend Frank Nappi to anyone in the need of insurance. Don’t hesitate, look no more!

Ro
Review №15

Frank Nappi is very professional and I feel comfortable in his presence. He doesnt push on to sign up for this or that. If any of my friends needs insurance Ill surely direct them to Farmers insurance.

El
Review №16

Frank has consistently been honest and responsive to my insurance needs. As many people did in Sonoma County after the fires in 2017, I contacted Frank to review my policy. We determined it did need some adjustment and it put my mind at ease to know that Frank was so timely especially since I know he was working with many clients who had lost their homes. I appreciate his honesty (he told me he couldnt beat the price on my existing car insurance). Thanks Frank!

Mo
Review №17

Frank is quick & easy to work with but still personable. This was a very important thing for me while choosing a new agent since my last Farmers agent took about an hour every time I had to meet with him about something. The claims process was pretty pain free the last time I had to go through with one with Farmers.

An
Review №18

Frank is really great agent to work with. He is willing to answer any and all questions immediately. Has been one of the best insurance companies I have worked with.

Be
Review №19

I had a poor experience with our previous agent and decided to go insurance shopping. Frank was able to very quickly put together a very competitive proposal with ALL of our insurance needs (home, earthquake, auto, motorcycle, umbrella, life...!). He was very helpful at explaining all of the policies and very tolerant of our tweaking the policies to suit our needs. His responsiveness is fantastic! I would recommend him to anybody.

Ab
Review №20

I met Frank at a local Young Professionals Network. He referred me to his client he helped with an insurance policy. Frank is efficient, thoroughly knowledgeable in his industry, and has gone above and beyond to the highest level for the business to ensure that the end delivery was to our satisfaction and the client feels safe with the best policy.

Am
Review №21

Farmers insurance was there when I need to be reassured, and came highly recommend to me as well

Ch
Review №22

Reliable, friendly and speedy service. Frank Nappi is awesome!

Ga
Review №23

Frank Nappi is a great insurance agent. He has always been very attentive to my needs. Always keeping my policy updated and current.

Ja
Review №24

Frank made changing my home insurance so incredibly easy!After dealing with another company following the Sonoma County fires, I was beyond frustration.Frank promptly responded to my calls, thoroughly explained what my new policy would cover and completely answered all of my questions. And last but not least, the policy that Frank wrote for me is for better coverage at a lesser cost.Thank you very much Frank!!! It is a pleasure doing business with you.

pe
Review №25

Efficient, knowledgeable and certainly ahead of the competition concerning insurance

To
Review №26

The service that I have recieved has been nothing but the best. Anytime that I need something, help is just one phone call away.

Wa
Review №27

Frank Nappi was the only agent who was smart enough and engaged enough to find us home insurance when all other companies didnt want to deal with high fire hazard properties. Without Farmers and Frank Nappi, we would have no homeowners insurance, and all that means.

br
Review №28

Frank Nappi keeps me up to date on my policy [motorcycle,truck,house], he does a good job

Pr
Review №29

Frank is great and super helpful. He made sure that I understood everything that was being change or added in our policy.

Ja
Review №30

Good customer service.

Mi
Review №31

Best service in town!

Information
13 Photos
31 Comments
5 Rating
  • Address:618 4th St Ste 215, Santa Rosa, CA 95404, United States
  • Site:https://agents.farmers.com/ca/santa-rosa/frank-nappi?SourceID=AMPALFGMAG&utm_source=GMB&utm_medium=Local&y_source=1_MzUxMzI3NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU=
  • Phone:+1 707-244-4555
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
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