I wish I could give it a zero but this the lowest I could go. My vehicle was towed and was taken back by where they strip vehicles. Also the owner is a nothing but rude and very disrespectful. Also he don’t have office hours or a company phone so I had to phone the police emergency line to find my vehicle. And also he charges people outstanding number considering if your willing to take his billing or not. Just for reference don’t go here or ask for towing this place is low class and also looks shady.
At first I was genuinely disheartened by losing my car, but even the night I lost it- one of their employees weren’t terribly heartless. He actually stopped when I caught him taking my car and not only gave me essential information- as I’ve never had my car towed, but proceeded to allow me to get my phone and wallet, which I left in my vehicle. So off the bat I had better impressions.It wasn’t until I got the money to buy my car back. Sure it was a higher fee, but upon talking with the man who was working at the time I learned that they aren’t such terrible people. In fact, he mentioned that after the fee reaches a certain point, they stop raising it to give people a fighting chance to get their car back. And to be honest, it sounded like quite a few people actually abandoned their car- so I wouldn’t hold them to it that they have so many. Some people genuinely don’t come back. And it’s not like all the cars in their lot are worth it. Some of these cars are damaged and aren’t worth saving.Anyways, that was my experience. Not bad for a towing company. I was surprised to find that they offer other services too. So they aren’t just for towing.
They are rude they threaten you saying if they see the car. Again they will tow it and they’re thieves
This place is highway robbery! How you charge $250 for a car you had less than 10 hours and then say oh only cash but if I called for a tow service you would take my credit card! Hmm something doesn’t sound right about this one at all! I definitely would never recommend them for a service! Across the river don’t even charge this much for a tow!
Worst customer service ever
This company tows cars on the weekend, but the office is not open to recover a vehicle within an hour of towing on the same day if it is a weekend. Google says they are open 24/7, however the only phone number available leads to a voicemail that says their hours are Monday thru Friday 9-4. If they are open to tow vehicles, they should also be open to recover vehicles. This is not a trustworthy business.Update 9/18/2020I was standing outside with my friend who lives at the apartment complex that uses this towing company, and an employee came out to look at cars. They asked US what to look for on the vehicles in order not to tow them. Their own employees do not even know which cars to tow and which cars are parked legally.
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If I could give 0 stars I would. This place is worthless, no ethics or values.
Great customer service!! Very understanding!!
Worst Took all my cars ! Then guy was laughing
Illegal operation, horrible business manner, rude, thieves.
They make their living by looting people...
Tow cars illegally