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Fibermark Mark the Carpetbagger
1708 22nd St, Santa Monica, CA 90404, United States
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Fibermark Mark the Carpetbagger

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Di
Review №1

A big thank you to Mark and his team. I brought in my brand new area rug that got an unfortunate stain from a spill and they came to the rescue! The stain is barely noticeable and I’m so happy. Customer service is beyond amazing, so thankful I found your shop, I will be coming back for sure!

Pe
Review №2

Mark was great! Fixed an almost unfixable problem with a mattress topper. Excellent work. Highly recommend!

le
Review №3

They are amazing … they have done chairs and couches … and now restored a beautiful oriental rug …

Fr
Review №4

Mark, the owner, is incredibly passionate and well-informed about his craft. Very responsive to any and all inquiries, tedious details, etc. Far exceeded expectations, to say the least. Hire him! World class!

Er
Review №5

We brought in a berber that our cats had treated like a litter box. Fibermark set our expectations low but said they would do there best. We were very pleased with the result. The rug was softer then when we brought it in and looked amazing! These guys will take care of you.

Do
Review №6

Outstanding service! Told me exactly what to do and what not to do to my brand new carpet that my cat barfed on .Spoke to Mark on the phone and it was on a Sunday (FATHERS DAY) Wow! Talk about great customer service. I was impressed. They came the following day and completely removed the stain. The carpet looks like new. Mark is the Best!

Da
Review №7

Very good work, from true professionals. They came saw all dirt and they cleaned it with no problems at all. (WOW)They cleaned my rugs and made them look like new. Im sitting pretty now, very happy with their work. This is now my company for life! Mark the owner provided me with great customer service. These guys really know what they are doing. I also like their affordable prices. You’re The Best Mark

Vi
Review №8

This is an amazing business! Mark is professional and pleasant and so fast! Joey took about 2.5 hours to clean my -- down-filled -- couch, and I was so damn pleased with the results! It had been years since I cleaned it and truly needed cleaning -- especially with 3 large dogs -- and it now looks as if it is a showroom couch. Big, big kudos!

Mi
Review №9

I was referred to these guys from my regular carpet cleaner. I was given a chenille sofa from my parents which is very expansive. My regular cleaners told me it was a specialty cleaning and Fibermark would be able to take care of it properly without ruining it. The cost was high but considering the amount of work they put into cleaning it the result was great. Looks greats and smells new. Will definitely refer these guys to friends and family. Thanks!!

An
Review №10

Ive used Mark the Carpetbagger since Marks father, Joe, ran the business. They are professional, helpful and clean rugs to perfection. Several friends brought rugs home from Morocco. The rugs smelled to high heaven but Mark and his team got the odors out. I wouldnt use anyone else.

La
Review №11

I chose Fibermark based on the incredible reviews here. I am happy to report they did not disappoint. I had not cleaned my carpets in awhile as I had been traveling loads for work. I also inherited very old furniture from my mom and it had the wear and tear of two kids and pets. Even though I wanted to get rid of the stuff, I did not feel right about giving away items that were so dirty!I emailed Mark and he emailed back within minutes. When I called him he was over within 30 minutes to assess the job. You can tell Mark takes his work very seriously. He genuinely cares about doing a great job. He was honest about what he could and could not do for the upholstery and let me know what to expect. The appointment was set immediately as I was in a rush.Luke was my technician. He was on time, polite and just a really great person. He was a perfectionist and worked so very hard without a break for hours moving items and cleaning meticulously. He was extremely professional and very gracious. In the end he gave me instructions and laid paper on the Carpets (which btw looked amazing!). Mark followed up the next day to make sure I was happy.I would highly recommend this very amazing service. The way they treat there clients is truly refreshing. A nice bunch of real gentlemen. So great to find in the city. They are worth the price!Thank you Mark and thank you Luke!

Mi
Review №12

A wonderful company to do business with. I use them for everything indoor and outdoor furniture, carpets, and couches. My experience with them is always good. I know I cant count on them to get the job done quickly and professionally. Thanks Mark.

St
Review №13

We needed to have two sofas cleaned that were white and they were very dirty. we met Mark the owner and Randy the general manager at the cleaning center they evaluated the sofas and told us the exact cost to clean them and that they would clean them in two weeks. we were very pleased with the results after the cleaning ! fibermark has been doing business since 1970 we knew we were in the right place . these guys are someone to trust ! very professional and we highly recommend.

Jo
Review №14

A truly fine company and experience. Mark and his team are very knowledgeable, friendly, and accommodating. I am so happy with the service. Truly beautiful work!!! Highly recommend!!!

Ri
Review №15

I had such a wonderful experience with Fibermark and the whole team there. Absolutely use them for any furniture cleaning you need. They are very good and very professional.I had basically ruined one of my bosses silk velvet chairs. They answered my calls right away. Were very responsive over text helping to tell me what they could do to help and when I could bring the piece in.Once I got there, they went straight to work and completely undid all of the damage I had done to the chair. And in an incredibly generous action, they refused to take my money for their service.I cant speak highly enough of my experience with this company.

Ka
Review №16

The leather repair and the cleaning that was done on the Eames chair and ottoman that we brought to Fibermark Mark the Carpetbagger was done quickly and very very well. Even on close inspection, I could not locate the hole that had been there, and the leather, which was original to the chair from the ‘70’s looks like new. I recommend his work highly!

El
Review №17

Mark the Carpetbagger is B&B Italias go-to guy for a reason. He returned my call immediately, asked all the right questions, sent someone over the next day and gave me rug advice to boot. My sofa looks and feels fantastic -- and I love that Mark followed up after it was done. A++

Co
Review №18

Mark and his team did a wonderful job - we would highly recommend.

Ge
Review №19

Mark, the owner, gave a presentation to the Conejo Valley Association of Professional Interior Designers (CAPID) at our June meeting in Westlake Village. I was very impressed with his broad knowledge of cleaning products and techniques for every fabric known. His knowledge of what is possible and not possible and the mistakes that consumers and his competitors make was also very enlightening. If you are looking for a knowledgeable, professional with the experience required to handle even the biggest cleaning challenge…look no further

Am
Review №20

Did a great job cleaning some really dirty dining chairs

Al
Review №21

Strange people here.

Information
47 Photos
21 Comments
4.7 Rating
  • Address:1708 22nd St, Santa Monica, CA 90404, United States
  • Site:http://fibermarkmtc.com/
  • Phone:+1 310-399-2066
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Curtain and upholstery cleaning service
  • Leather cleaning service
  • Upholstery cleaning service
Working hours
  • Monday:7am–3pm
  • Tuesday:7am–3pm
  • Wednesday:5–10am
  • Thursday:Closed
  • Friday:7am–3pm
  • Saturday:7am–3pm
  • Sunday:7am–3pm
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
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