I am currently interviewing dentists in Santa Cruz county. Today I visited Dr. Matiasevich Jr.s office near Dominican Hospital. My teeth cleaning was done very carefully with a high intensity warm water spray. Pictures were taken of my teeth and put on a screen so I could see for myself the problem areas. The office is squeaky clean and very state of the art. I highly recommend their professional services!
I have been going to this same dentist for 15 years and they have done everything from cleanings to braces and even wisdom teeth. The staff is great and they really get to know you.
Everyone there is super friendly and they make me feel welcomed . Staff is very knowledgeable and thorough. Definitely recommend them .
The staff is absolutely amazing. I always have the best experience. I highly recommend Dr Chai and Dr Matiasevich .
The staff was very nice and made you feel comfortable. Dr. Bob was the best dentist I have ever been too. The whole office and staff where the best . Thank You
I love Dr Matiasevich dentistry is great, staff is also great. I originally used them for an emergency they were all nice and welcoming. I chose this dentist for making me feel safe and comfortable. Believe me Ive had my share of other dentist, I recommend to anyone who needs a new dentist.
The staff are super friendly, and the business provides excellent care at reasonable prices. If you want a comfortable dental experience that caters to individuals and families, then this is the place for you.
Wonderful experience with the entire staff. My former Dentist supposedly retired with no notice and I was due for a checkup. From my registration with Alma to my examination and cleaning with Jenny, and my quick recommendations with Dr Chai, I couldnt ask for a better experience. Thank you.
It’s an ok place. I took stars away- not for the experience but because it was on the expensive side and blue cross will not pay you back for going here.
Such a great dentist experience. So grateful have the latest equipment. No waiting and great connections with whats going on. Easy to communicate people listening and positive feedback. I love this place and highly recommend this office and Dr Matiasevich as your new dentist.
The staff is always exceptional! Its has been very traumatic for me to go to the dentist, even for a teeth cleaning....Dr. Matiasevichs office cured. me of many many years of avoiding the dentist! I actually am relaxed going in and coming out! I was very surprised it could ever happen happen.
Had a cleaning with Anna and check- up with Dr. Chai. What great people! My new go to dentist office.
Excellent dentist and staff Mitchell did a great job of explaining everything thoroughly I am generally afraid of needles and medical stuff handled it no problem Dr matasevich and staff are outstanding
I went in for my regular checkup - i.e. cleaning, x-rays and semi-annual exam. Jenny, the hygienist was super great - gentle, thorough, relaxed and efficient. As opposed to other oral hygienists Ive had with other dentists over the 50 some years I can remember, she is the tops! My mouth didnt feel like a battle zone afterwards! I think Im in love!I have been very impressed and satisfied with every aspect of Dr. Matiasevich, Jrs practice. They take great care of you. Dr. Chai, the other dentist in the practice is equally wonderful and has done a great job with my often problematic teeth.Very impressed, glad to have them as my dental provider.
I highly recommend this dentist office. The staff are all wonderful.
I am very impressed with the care I received at SC Family Dentists. Their friendly attitudes and professionalism are exemplary.
Very gentle and precise work on my teeth. I was comfortable at all times.
The staff and doctors at Dr Matiasevich’s clinic are very caring and professional. My family has gone here for years and I can fully recommend their clinic.
I really appreciate the time and effort that was taken to insure that I was relaxed and comfortable for my procedure. As far as going to the dentist goes, this was a very good experience.
Excellent Practice! Doctor Bob Matiasevich is everything you would expect, knowledgeable, skilled, good bedside manner. He solved a major problem for me with expert work. He has kept every one of my appointments on time; so no waiting. Anna did a good job cleaning my teeth and made the experience very comfortable. Staff is pleasant and receptive. Things are run smoothly. Office is clean and clearly very good about practicing (Covid-19) safety.
Dr. Bob is extremely skilled and caring, and his staff are very personable and friendly. No one likes going to the dentist, but if you’ve got to go, I couldn’t recommend a better place or a better dentist.
I’ve been a patient at this practice for about 15 years. I see both Dr Matiasevich and Dr Chai, and my dental hygienist is Anna. I love them all and have gotten great care over the years. They have always handled my insurance and billing concerns accurately. It’s always a pleasant visit.
Everyone at this dentist office is great! Friendly and Professional.
Excellent experience as always. Anna my hygienist and the staff at Dr. Matiasevich’s office are friendly, efficient, always concerned with the level of comfort and make sure patients have the right information and understand it.
I’m new to the area and my coworkers recommended this dentist. I was in the excellent care of delightful Jenny, and “Dr. Bob” had a refreshing balance of professionalism and personality. Always a relief to have a solid hygienist and dentist. This is my new place. 5 stars all day long.
Dr. Matasevich is a consummate professional that knows what he is doing and how to do it right. I have seen him for many different dental procedures over the years without a single issue. The same can be said for all his staff. They are friendly, helpful and very competent in their various roles.
Very Professional And Great Customer Service. Would Highly Recommend Them To Family Members, Coworker, And Friends.
I have extreme anxiety around dentists. I was so not looking forward to seeing one because of tooth pain. Santa Cruz Family Dentists went above and beyond to make me feel comfortable, cared for and informed. Gentle and compassionate was their care, I left feeling good about next steps for my smile. I will be switching over my entire family to their office. This was the first time I visited a dentist and was happy afterwards!
I am a total dental phone so this was the way experience at the dentist I’ve had in many many years. Totally made me feel comfortable and at ease.
Excellent care. Just wish there was more of a senior or non-insured discount
They are the best dentist I’ve ever been too. Make you feel super comfortable and taken care of. I’ve referred multiple family members and will continue to do so!
Beware. They give written quotes way over service price to people. They don’t do medical insurance pre auths. Weird. Then say “you’ll get a refund” If insurance billing comes back and we owe you. My family had to ask six months later for our credit back. Their response, “oh looks like we owe you $303!”I worry about all the elderly and financially insecure people the they’re doing this to, that just don’t check into it and go on this erroneous good faith estimates. Bad bad business practices. Do your homework people! Better yet, don’t go there! Yikes!
Anna is the best Dr Bob is lucky to have her on his team. DR BOB is the best dentist in the world. Then we have Mitchell wow what an asset to that office. GREAT JOB EVERYONE WHO WORKS THERE. couldnt ask for better treatment ❤ 💕 ♥
You guys are heroes about to fix my teeth and I’m grateful I found your practice because I’m confident my teeth are in better hands with you guys, Cheers.
This was my first trip back to the dentist in almost a decade and it could not have gone better. Everyone was kind, competent, and very respectful of my anxiety disorder. My mouth feels better already.
Always great to have Alma clean my fangs and give me pointers on how to keep them shiny.
The best dentist and staff ever! They are all so caring and friendly. Dr. Matiasevich is wonderful to work with, especially, if youre the nervous type like me. A special thank you to Anna who has been cleaning my and my familys teeth painlessly now for 18 years♥️
Super friendly and thorough! Staff is all super good at making the patient feel comfortable, will definitely refer friends here!
Jenny was competent and very professional. The office has an upbeat atmosphere and everybody is very friendly.
Everyone was incredibly kind and supportive. Being an anxious person in regards to dentistry, they made me feel at ease and did amazing work. Thank you!
If I could have it my way I would only have Anna as my dental hygienist. You feel her warmth from all the attention she gives you. The welcoming smile to greet you with, welcoming ears to listen with and gentle touch while cleaning your teeth. Anna treats you as a family member. When she is done cleaning my teeth I could actually feel the difference on the surface of the teeth. My teeth are clean and smooth. She actually removes the plaque off my teeth. I had my teeth cleaned many times and she was the first person that I felt actually knew what she was doing. These are some reasons out of many more reasons why I return to Dr. Matiasevich and Dr. Chai at Santa Cruz Family Dentist .
I always have an awesome experience with the folks at the office. Professional and friendly to the utmost. Recommend them to everyone. I always walk away feeling like I’ve got the best in the business on my team. They rock!
Excellent service and super friendly! I would recommend this dental office to anyone needing dental work.
Loved this place until the front office decided it is unlawful for me to make an appointment for my husband. I had just made an appointment for him at his eye doctor and family physicial that same day and have for 20 years plus everywhere.When I became upset with them they decided that I was not someone they had time to talk to and would not talk to because I was upset and raised my voice. I did my research both online and with Blue Cross representative who said it is not a Hipaa violation to make an appointment for my spouse as long as there are no confidential discussions.I asked to speak to the owner Dr. M. and was told they would leave a message to have him call me. Have not heard from him yet.I even explained to them that there is nothing confidential about picking out a time and day for my husbands appointment.Front office people are so crucial to the sucess of a doctors office success. We sadly will not be going back to this establishment.
Very expensive! and don’t have any payment plans, came In the clinic with a horrible tooth pain, all they care is about how much money You would pay .i spend over 300 dollar just so a kid that working in the clinic would come and estimate crazy prices that I can’t afford ! Immediately they offer the most expensive treatment!i paid 300$ Just to be told that I can’t afford the treatment? Free consultation like promise in the website ?? Total false advertisement! .
Service is always great. The hygienist and dentists inform you of what they’re doing and provide great transparency in what’s happening to help you feel more comfortable.
Top quality dental services and a great staff to boot. If you’re looking for a quality dentist this is the place to go.
Everyone at this office treated me with respect and kindness. Very helpful with cost issues.
I have experienced the upmost professionalism at this dental office. The care that Ive received is outstanding. There all so kind and respectful. I have even recommended them to a fellow colleague at work. Who has already set up an appointment for himself in the upcoming month of March 2020. A big shout out of THANK YOU to the entire staff of Dr. Robert Matiasevich Jr. & to the aforementioned doctor DENTIST. Cheers.
This is hands down the best dentist I have seen. Very thorough, takes his time to answer any questions/concerns and clearly loves his job.Great staff and a shout out to Mitchell for his awesome customer service!!Highly recommend.
Wonderful office, staff and of course dentist! From the minute you walk in the door everything is friendly and well organized. Dr Bob’s stuff is extremely competent and because the latest technology in record keeping and treatment is employed you know you are getting the best care. Then there is Dr Bob. Such a great person on top of being an excellent practitioner. I felt very well cared for in his hands and I loved his non aggressive yet comprehensive approach to treating my condition. Wonderful practice and people!
Every staff member was professional, informative, and very kind and friendly! Dr Bob explained everything making sure I understood all of the processes, procedures, and options. I felt safe and well taken care of, and had a lot of fun conversing with everyone! BRAVO!!
I LOVE this team! Their staff is amazing! They really are the very best. Always happy, smiling and so good with their patients. I started my day at 8am for an exam and cleaning and they were so refreshing.I have been a patient of theirs for a year and a half and wish I found them long ago. After seeing many dentists throughout this county and others, I am forever their patient, Dr Bob, Dr Chai and their staff are so good at what they do and I will ALWAYS HIGHLY RECOMMEND THEM.If there were 10 stars, they would get them.
Over the course of about 6 to 7 months Dr. Matiasevich and his staff did a 4 post implant for a lower set, I was skeptical at first but with full confidence they told me it would be the best thing to do for my circumstances. To be honest Im pretty happy with how they came out and pretty happy I have back teeth for chewing now. The procedure was quick in one session and even had some temporary teeth untill my permanent ones were mad in a lab. After the healing process I was then fitted with my permanents. Very impressive. Thank you guys!!
Always a positive experience at this office. Dr.s are excellent, support staff friendly and efficient.
No one really likes going to the dentist but it’s a fact of life. I personally used to have anxiety attacks and just refused to go. Until I started going to see Dr Matiasevich . He has such compassion and care for his patients. He listens and understand his patients needs and wants and goes above and beyond to make that happen. His staff members are very warm and welcoming as well. I would definitely recommend Dr Bob to anyone for any dental service.
Staff was really friendly and efficient. The Dr made me feel comfortable. When things return to normal I hope to have him as my permanent Dentist. Loved them all.
Since moving to Dr. Robert Matiasevich’s dental office I have received only excellent care. Jenny who cleaned my teeth yesterday was the perfect example; a combination of a highly trained professional and a thoughtful, gentle and responsive person. I refer anyone I hear looking for a new dentist to this office without reservation.
My experience was very positive. There was no delay and Dr. Jenny was thorough and informative abt my condition and options.
I love all the people in this office. From my first visit, the ladies in the office have remembered my name and welcome me warmly each time I walk in. I like the fact that all the corrective work is summarized at the beginning along with the cost, so that I know I will end up with healthy teeth and gums.and can arrange for a payment plan. And then, there is Mr. Wonderful...Mitchell!, ...who has been a friend from the beginning, working with insurance and payment options. Dr. Matiasevich is also very friendly and gentle and the treatment so far has been quick and painless. I feel that I have made a good decision to entrust my dental care to this office.
Dr. Bob and Anna were so thorough, really like the clean atmosphere and friendly staff!
Jenny is an excellent hygienist. Very thorough, confident and knows her work well. She is also friendly and open to any questions . She goes the extra mile to find answers to questions. I really enjoyed my experience with her
Dr Matiasevich and staff including a delightful assistant Mitch made my visit comfortable, relaxing while maintaining a high standard of safety measures for my well being . Thank you for making my dentist experience an enjoyable one.
Charged $295 to extract a tooth that took less then 10 mins. After we left his office my wife let me know he was more concerned about hurrying up then patient care and actually yelled at her to not move even thou he was hurting her more. She was smart to informing me after we left. Our regular Dentist over the hill, who unfortunately was out of the state would have charged $79 and used a smaller needle to inject the medications, instead of the pencil sized needle.SO Over priced, and terrible bedside manners.
The office staff are friendly and really help you to feel relaxed. Dr Matiasevich is great and is very skilled at his job and the cleanliness of the office is high. They are all doing a wonderful job of sanitization with modern equipment and technologies.
Very professional, kind & thorough . Highly recommend!
2 Crowns and 3 fillings, 2 molars broke different occasions and they rushed me in, closed the nerves, and I had a temp done that day!! All the material whose was quality and a week later after my new teeth were made They were installed Doctor Chai did a wonderful job, Its been 3 years teeth are strongwr than ever!!😁
Jenny is terrific in every way. She put me at ease, she did a great, meticulous job cleaning my teeth and she is a sweetheart. Hope I get her again in six months.
I really like them! Everyone makes me feel very comfortable.
Professional service, good communication
Great care, felt very safe. Thanks for keeping me afe and cared for.
Very professional and excellent people on the staff. After my last dental experience it was a pleasure to have courteous and experienced people helping me.I very much enjoyed Dr. Matiasevich’s skill and ability. Would highly recommend him to anyone needing a new dentist.
Love this office! They have the best hygienists, always a great experience 🌟
Alexis was friendly and talkative which I liked. We shared stories and I felt like I got to know her as a person and she got to know me too.Teeth cleaning was painless quick and easy.
I absolutely love Mitchel, I mean really, who doesn’t? I love the staff, always very friendly and going the extra mile to make the patient comfortable. I feel Dr. Bob is very caring and tries the best he can to let patients know what to expect. I would happily recommend this office to friends and family.
My wife and I love the care we receive and Anna does such a great job!
I really am very happy with Dr. Bob and his staff. I feel that he and his staff are very customer friendly and every time I go to my appointments, I get their undivided attention. Also, if I have questions, I always get an answer. If I dont at the appointment, I can call Mitchell and he will push thru my questions and they staff will remember to mention it at my next appointment or I will get a phone call. I feel very comfortable with the whole staff. Its been a joy having my dentist tell me, Im doing a great job keeping my teeth in great health!Thanks a bunch!
Coming from someone with a dental phobia this has been the best dental experience ever. Today I went in to get work done with Dr. Chai. She was beyond amazing. She really made sure I was comfortable throughout my appointment. I even got a cozy blanket! After my treatment with the doctor I had a cleaning. The hygienist Anna not only left my teeth feeling clean but really took the time to get to know me. I would definitely recommend this dynamic duo to anyone looking for a dentist!
Wonderful staff and dentists. Our whole family has been going for over 10 years and we are very happy customers.
Dr. Bob and his staff are the best! Super nice and very professional!
Dr Bob is wonderful! He completed 3 fillings in a short time frame without any pain! I am extremely happy! Very thankful!4/12/21Had a wonderful cleaning, xrays and checkup today! Thanks so much Jenny!
I just went in a couple of hours ago because last night a big piece of molar broke off, and long story short, Dr. Bob and his staff pulled off the perfect root canal. The staff was very professional, the offices and equipment new and wonderful. Thanks Dr. Bob!
Didnt know what to expect with my first implant. Whole experience was wonderful, only question was why I waited so long
I have been patient for over 20 years and many of those years Anna has been my dental hygienist and she does an awesome job as does Dr. Brad and his entire staff. Never had a bad experience.
Expert care. Been going there for...22yrs? Best dentist/hygienist in Santa Cruz. Smile!
I REALLY admire the efficiency and outstanding professionalism of Santa Cruz Family Dentistry.I’m very relieved, because even though the wonderfully able Dr Chai had to work for 5 (!) hours filling cavities and root-canalling one tooth, I’m all fully repaired by now. (I’d come from another dentist who was so disorganized he ignored info on my cavities so I’ve lost two teeth, one that’s been replaced! Make sure there’s follow-up to your teeth cleaner’s assessment, otherwise cavities don’t get fixed on time! I’m so glad a good friend referred me to this first-class dentistry!!!!
Dr. Robert Matiasevich is kind and knowledgeable. He did implant surgery on me to replace some missing teeth. Perfect! Everyone at his practice is highly trained and polite. His office is state of the art and always spotless.I was referred to him after my previous dentist failed to diagnose a problem that cost me a tooth. I had told my him of pain when I flossed a certain tooth. He took an x-ray and said the tooth was fine and not to worry. I told him again at my next 4 appointment but he said the same thing. After 2 years the tooth was infected so he referred me to an oral surgeon who took a deeper x-ray and said we had to pull it. I was not happy about itI am very happy with Dr. Matiasevich.
I have been a patient of Dr. Matiasevich’s for many many years. I have always been treated with the utmost care. Dr. and his staff are very courteous and knowledgeable. Anna, who cleans my teeth is the best!
I have been seeing Dr. Matiasevich for about 25 years and he’s been great. The addition of Dr. Chai to his practice was a brilliant choice. She is very careful and thorough.
Wonderful from start to finish: front office is very welcoming and makes a point of getting to know you. Leslie, the hygienist who worked on me, was very educational about teeth care and worked with what I was familiar with, as well as recommend other products (but wasnt pushy about needing to get them). I liked her approach of lets work on setting up a good home-care procedure vs. going straight to deep cleaning or work. Dr. Bob was great and gave me good recommendations/feedback on my teeth.The office obviously realizes that people are a bit afraid of the dentist, so they work to make you feel comfortable all the way through. I love their menu options while your teeth are being cleaned - you get the option of lavender pillows, music, sunglasses (talk about extra comfort!).Glad I found this dentists office and look forward to making this team a part of my regular dental care.
Excellent dentist and staff!Dr. Bob is highly skilled and very personable.I am very particular about my dentists and my needs are not typical.I really appreciate that this office provides a wide range of quality and caring dental services.I am forever grateful that I found this kind of professionalism in my own back yard!I highly recommend this dentist!
Very nice staff. Very professional and very clean.It’s more expensive then my husband’s dentist but itIs very up to date on all levels.Anna my hygienist is very nice, gentle and Professional.
Dr. Matiasevich is caring, thoughtful and a great communicator. He has made going to the dentist easier and less stressful. I highly recommend him.
Best Dentist Ever! I love how gentle and sweet she is. She really cares about me. I never have to wait when I arrive for my appointment. I love her staff too! They are wonderful and sweet. I highly recommend Dr. Chai!
I am so glad I chose Dr. Matiasevich to address my dental needs. He is very kind with a great sense of humor! The staff members I have met have all been terrific. I would highly recommend Dr. Matiasevich👍
I have been a patient of Dr. Matiasevich for over eight years. He and his very friendly staff always welcome me with a big smile. They provide excellent service and are helpful, courteous, and knowledgeable on the phone and in person. It is obvious that everyone who works here enjoys what they do and they do it well! Dr. Bob is an amazing dentist. He is very gentle and makes sure you are comfortable during your procedure. If you are looking for a dentist, I recommend you check out Dr. Matiasevich!
Due to rough dental experiences in my youth, I have become a white knuckle patient.A co-worker recommended Dr. Matiasevich Sr to me, many years ago. What a wonderful man…caring and gentle.When he retired, Dr. Bob Jr took over the practice and he was just as caring and gentle as his father. I especially like the fact that he takes the time to explain any procedures he will do, and is aware that I am very sensitive to dental work.Another thing: All the dental hygienists that I have used in this office, are wonderful. They, too, explain the procedures as we go along, and I love the little goody bag they give out when the work is done.I have recommended Dr. Bob Jr to many people. He is truly a fine representative of what a good dentist should be.
I felt very safe and cared for during my first dental visit in this covid-19 era.. Dr Chia and hygentist Jenny were both very thorough and friendly.
Fast, painless, thorough, and personable. Even got Medicare to cover some. I never thought I would recommend any dentist (bad history) but definitely recommend Dr Bob
I first found Dr. Bob about 4 years ago when looking for a dentist for my then 93 year old mother. I was so impressed by how good he was with her that I switched to him myself. This dental office is exceptional in every way. The office staff is friendly, professional, helpful, and efficient. Leslie, my usual hygienist, is wonderful and Ive also seen Ana, who is great, too. I always leave my cleaning appointments feeling like Ive learned something new about caring for my teeth. Dr. Bob is warm and friendly and makes you instantly feel at ease. I feel completely confident in his skill as a dentist, and I like knowing that he can handle any dental procedure that we might need.