We needed to replace our carpets and after checking out several places decided to hire Southern Carpet & Interiors. We could not be happier with the carpeting or the service we received. Brandon and Casey are extremely knowledgeable about the products they offer and are very personable and easy going. We were in a bit if a rush and they went above and beyond to squeeze us in. Their installers did an outstanding job. They were punctual, professional and quick and cleaned up after themselves. No mess left behind!If we ever need any other flooring, we will definitely go back. I highly recommend their business.Thank you so much for the excellent service and outstanding work!
Friendly staff - large selection of tile and carpet as well as other flooring. Staff is helpful and welcoming. Found exactly what we are looking for here! Definitely would recommend this location :)
Weve used this company numerous times, and will numerous more. Not only have they installed flooring for us theyve sold us flooring we installed ourselves. They installed our kitchen back-splash this week and its just amazing. They did such a great job. I can honestly say I have never gotten better service from any company than I have from Southern Carpet. Brandon is amazing, not only do they do excellent work at fair prices, but he does what he says he will do, when he said hed do it. There arent a lot of business that really care about their customers nowadays, Southern Carpet clearly does. You will not be disappointed in choosing So. Carpet.
I would absolutely recommend this company to anyone!! The installers were very professional and courteous. They cleaned up any mess that was made so that you could not even tell they had been here. The floor is absolutely gorgeous!! Brandon called shortly after the installers were done to make sure that I was satisfied. GREAT customer service. I would give them 10 stars if that were an option!
Great place I ordered my floors and my back splash Mike creech will install them And I dealt with Brandon customer service is great from everyone
My husband and I just purchased hardwood flooring at Southern Carpet and Flooring in Sanford,NC for all our bedrooms and was greeted from very friendly staff and very knowledgeable and helpful in helping us make desicions.Our order was there in 3 days. I would recommend this business to anyone and our flooring looks great.Thanks so much for your help!!!!!
I can’t say enough good things about this flooring store. We built a home in 2016 and they handled all the hardwood, ceramic and carpet. They were very professional and went above and beyond for us to get the hardwood flooring I wanted to use in my new home. Fast forward to 2018, we had a big issue with some of the finish on the floor and was just not getting anywhere with the manufacturer. Brandon at Southern Carpet stepped up and took charge of the situation, scheduled an installer to do a board replacement and we couldn’t be happier! I would highly recommend Southern Carpet for all your flooring and tile needs, they know what their doing, their timely, professional and respectful of your home!
I have purchased flooring twice from Brandon and Casey. Excellent experience and very satisfied. Professional installations and very easy to work with. Would recommend to anyone!
Friendly helpful staff. Good selection of carpet and tile
Please do your research on your floors! I told this company my situation with animals, and they informed me laminate would be fine and 4 months later the floor started swelling. I feel lied to and when I called to get help all was said they would contact the floor manufacturers to see if they would discount a price on a new floor ( which they wont) and never heard from them again. Check floors to go!!! Way better prices and will be honest with you about floors
Southern Carpet and Interiors has much to be desired in the customer service department. After my husband and I left our home to their disposal, so we could avoid the mess of ceramic tile removal and floor installation, we learned that our flooring product wasnt available for a few weeks. I was given an alternative to look at, but being 3 hours away in a small mountain town, I could only view a small sample (about 2 x 4). I was unwilling to continue with the job and choose flooring that could potentially be an $8,000 mistake. Upon returning home a couple of days later, I went by to get my deposit back. Brandon unloaded on me and said he had never had a customer cancel in 30 years, his customers always worked with him, the installer was out of a job for a week and a half, etc. I explained that I only saw a small sample and could not make that expensive of a decision 3 hours away. He never suggested trying to work with me on another choice or proceed with the job after the flooring I wanted became available. It was all about how inconvenient this was for him (and obviously the money he lost), and he did not consider our inconvenience or customer satisfaction.
If you want terrible service and your property stolen, this is the company for you.