I unexpectedly blew out my tire in a narrow and windy road. I was feeling distressed. Colin was able to maneuver his truck to get my car out safely. He was very pleasant and capable. I appreciated his help!

Used them to tow my car from mt house to my mechanic. Called them twice, once to get an estimate and once to schedule the time. They answered the phone promptly both times. The truck showed up at the scheduled time and the driver was friendly and efficient. I was charged a few dollars less than I was quoted. Could not have been a better experience all the way around.

I got on an accident on the Richmond Bridge and jus to charge to get me off the Bridge and to the nearest tow yard charged me $450 for an hour of work and the woman at the front desk was very rude when I asked if she could negotiate a better price since covid is making it hard in most... to no avail... also answered with an attitude which will definitely make me not come back here again or recommend it to anyone else... guess they just care about money and not customer service.

They got to my car quickly and got it to the shop

Received a Notice of Storage due to vehicle being impounded. This has never happened to me so I needed help with what options were available to me. The lady who picked up the phone was blatantly rude and did not provide the support I was looking for. The employee only told me to pay or deal with DMV. Poor customer skills and no sense of of communication. Seemed like I was dealing with the mob.

Its a toy yard just like every other one although they do need to update their Google maps with the proper locations

Knowledgeable, courteous, friendly, reasonably-priced.

My car wouldnt start so I called Mercedes Roadside assistance. Corte Madera Tow was assigned. They sent Collin out. He was super professional and polite.

Collin was amazing!! I would use them again anytime!!

You can at certain times be lucky to buy for cheap a great car but know most likely because of anothers bad luck loss of their transportation can not rely on Marin transit I know this personally.. BET. HI JP

They were very helpful! They went way beyond the call of duty. Dealt with them more than once for my parents.

Jack came out in a very timely manner, called to let me know he was on his way, got my car started right away. Good customer service all around. Thank you!

Very knowledgeable and helpful battery tech

Jose was prompt and thorough and helped me fix a crisis of my own making. It took him two hours, and I felt that the rate was reasonable for services rendered. Id happily recommend this company to friends.

I called 3 days before to arrange a tow of my car to a service shop on a specific day. No show.... no tow, no call - nothing. When I called to inquire, no apology or explanation. They told me they are a AAA company and that is their priority. So when they receive jobs from AAA they drop the rest.... So why exactly you booked and confirmed a day and a time?!?!? I had someone waiting by the car and also a shop waiting for the car... they couldnt care less.

Great service, we called to have a Ford F350 dually towed and they were there within minutes. Great service and friendly driver helped us out with everything needed.

I am so grateful with the tow truck driver JP. He was experienced and efficient. He did what other tow companies were not willing to do. He went the extra mile and I’m a happy customer. Thanks Corte Madera tow!

Im fairly certain these guys saved our lives! Broke down on the 580, after calling 4 other tow truck companies that refused to help, Corte Madera Tow was to us probably no more then 10 minutes from the time we called them. The lady I spoke to on the phone was very nice and reassuring. Our tow truck driver was amazing! If you ever find yourself in a situation that you need a tow, give Corte Madera Tow a call!!

Cant fault these guys. Friendly personal warm phone service, Jon was a total bad ass and was there even earlier than eta and a total pro. Fast, efficient and good value. Call these guys. I am so thankful for such service on a Sunday afternoon.

IF THERE WAS A WAY TO GIVE NEGATIVE STARS...I WOULD!!!My brother unexpectedly passed away Saturday June 15th 2019, 2 weeks before his 36th birthday. My family and I flew to California as soon as we could. After leaving the corner’s office to collect his belongings we get to this place who knew our urgent situation. They felt it necessary to chart my family nearly $700 for less than 4 days at their facility. Money aside..a little bit of compassion would have been greatly appreciated. Not for myself, my little sister or my father, but my mother who just lost her first born child. Not once was there a sorry for your loss, or I wish there was something I could do. My mom asked, “ what if someone couldn’t pay in a situation like this?” The lady behind the desk kindly reply’s, “ well, we’d put a lean on your sons vehicle, then take it to the auction, and sell it. Any other questions?”I would like to thank this place for confirming one of our many family principles my Mom and Dad instilled in my brother, sister and myself.“Everyone you meet in life is fighting a battle you know nothing about. Be kind. Be compassionate. Always” Until we meet again Bro!

I hate giving bad reviews. I tried hard to remedy my issue without writing this. But sometimes service is so terrible, someone needs to answer for it.I am a AAA member. I had a nearly dead battery so I decided to call for service and have AAA send someone out to replace it. They sent Corte Madera Tow. A technician showed up complaining that he usually drives a tow truck and got swapped out for batteries today. He ran a test on the battery and confirmed what I suspected. The battery was almost dead. He then tried to pull the battery out to replace it. When he tried to take off the secure bolt which holds the battery in he realized he didnt have the right tools. Should have been my first clue. He then said he went back to the shop to get the right tools. Came back and still didnt have what he needed. He said it was an aftermarket bolt. Hmmm. He said this isnt stock I cant fix it. He told me I would be charged by AAA if I went and got the tools and called back. Fine but when I tried that they said it was after battery service hours so Id have to call back in the morning. OK, I did and they then told me Corte Madera Tow wouldnt be sending anyone out because of the exotic part that is holding the battery in. Heres the thing, ITS A STOCK FRIGGIN BOLT! You can literally Youtube how to change this battery and it shows the same bolt that is in the car, not to mention seeing the OEM part in the cars manual. So now a terrible technician has made a whole company inept. I called them and told them what the situation was. Gave them a chance to send out a technician who was capable. They chose not to. That is the only reason I am reporting it here, as well as with AAA and the better business bureau. Its ok to make a mistake, but when given a chance to remedy it, you should usually take the opportunity. Looks like I am not the only one reporting terrible service with this company so I doubt this will make a difference to them. Just proceed at your own risk if you call them and ask AAA for a different service company if you have AAA.

Love Corte Madera Tow. I refer all my customers to them. They are a good honest towing company who does NOT try to steer my customers to another facility. I have used them for over 15 years. Thank you for your great service.Bonnie at Vanguard Automotive Repair

Corte Madera Tow showed up in 15-20 minutes after I called from 4th/Grand in San Rafael. Chris is the tow driver who drove my car to my home address. He was the nicest most courteous man who gave my husband and I info on what could be wrong with our car that had stalled. We tried his tips and they worked! Not too many people nowadays who are willing to go the extra distance. Thank you!

I had a fuel pump go out and got a tow and repair from Corte Madera Tow.I sourced my own part and had a bit of trouble with the service. They traveled all the way out to my home and picked up my car on a flat bed and made things right.I like to work on my own cars and I understand that things happen, the point is, Corte Madera Tow made it right and didnt charge me an arm and a leg for the original service to begin with.Even though I am from out of town, this shop is certainly honest and stands behind their work.Just giving credit where credit is due. If you need a tow/repair done in this area, I wouldnt call anyone else.

Fast, courteous, professional, knowledgeable. I highly recommend Corte Madera tow.

Terrible drivers. Almost hit me doing an illegal lane change and then had the nerve to cuss me out when we were are the stop light.

Called for a tow...customer service couldn’t have been less helpful if they tried. And that is the short version!

The driver handed me a business card with the wrong phone number on it. When I finally got a hold of someone at the tow company they seemed surprised that was a problem

Good company.

Just waiting to make a buck out of the less fortunate.

Fast, professional, and knowledgeable