Very helpful staff. They were able to diagnose my problem within minutes and because he explained what he was showing me I understood what was going on

Very upfront and helpful. Good prices and installation completed in a few hours.

This place deserves 10 stars...service and products are top notch....Jose is awesome...Highly recommend

I dont normally post reviews, but after the experience I had with Juan at City Car Radio I had to pay respect where it was due. These are the hardest working and most motivated people I have seen in the business. After getting my car back from my auto body with overspray, the shop sent me to drop the car off at City Car Radio and Air Inc. For a clay bar, Polish, and wax. I was frustrated going into the whole situation given what had happened with the body shop and the lack of care and detail that was given to my car, but after getting the car back from Juan I was happier than when I had purchased it new. The paint looked immaculate. And prior it had overspray, swirl marks and some more things. I mentioned a small stain in the carpet and he took care of it without any worry. He really treats you like family there. I will definitely be going back in the future for any detailing or audio needs. 10/10 would recommend. BTW the car was a Ford Focus RS with 9k miles on it. Will add photos later if possible.

I bought my whole stereo here about a year and a half ago. I was having some trouble with the speakers and they took care of it the same day and didnt charge me anything. They do a great job and the owner is true to his word. I highly recommend them for the real bump in the trunk that you are looking for..... this is a follow up..Dont go anywhere else, most places I called had no time were all about the money. Juan wants to make sure his customers are happy, everytime I called he always said just bring it in. Juan is there early and works late. Antonio his installer is great and they have a great team. Save yourself a headache and deal with someone like Juan who cares about making you happy

I went here hoping to get a new radio for my 2015 MDX as my phone and radio wouldnt pair. After a free consultation, they were able to diagnose the problem and help me out! I was so happy and pleased with them! Great work and cant recommend them enough!

Very friendly and he knows his stereos. He will not try to up sell you something you do not need. He is a very busy man. He will tell you how busy he is. He is so busy he really does not have the time to talk or listen to your questions. Have all your questions before you buy, this way he will listen and make the time.

Took care of all my audio needs. They also did a wonderful job on tinting my truck.

Juan and his workers r amazing. This was my third time coming into city car radio in a month because there was something wrong with my speakers and sub. Every time I called to try to make an appointment Juan always made time for me that day to get me in and get my audio and sub checked out. Juan always explains every small detail about what they did to fix it. This guy is very smart kind and is a genius.Even Juan‘s workers are very polite and they do their job correct. You have to give the workers credit to they do their best and they try really hard to help you satisfy your needs .This guy and his team is so humble if you ever have a chance to come in to city car radio you have to ask for Juan. Thank you for all your hard work keep doing you and I’ll recommend you guys for sure!

Juan was amazing today! And quite literally saved the day. We had a brand new Mercedes that had been scratched up pretty bad and he was able to get all the scratches out returning it to better than show room finish. Customer service was top-notch, timely & highly recommended!

I go here for regular service to a system in my car. Everyone is kind and does a good job, they are consistently phenomenal. The manager went above and beyond for me today and took the time to do a great job. This place will definitely be the one I go to for any other auto or audio services I need.

Friendliness, most professional, hands down best car stereo installer in San Rafael. Juan and his crew have been here since 1989 and it’s obvious why... his customer service and technical expertise is second to none. Highly recommend these guys if you’re looking to install an aftermarket car stereo or speakers, subwoofer, etc. they also do detailing.

City car radio did a great job with my custom Audi RS4 radio/backup camera install. Work was done in a few hours and all works perfectly. Im so glad my busted radio is gone and I now have wireless Android auto/Apple carplay in my car!

They are awesome, fit me in at the last minute and did top notch work..will definitely use them again and recommend to anyone I know

Amazing service ! Always does a great job, and is very well priced. I highly recommend car city radio

Juan at City Car is extremely helpful and nice. My car had several issues going on and needed to go to another shop for a new starter. I live out of the area so I would have had to get it towed. Juan and his guys pushed my car to the other shop so I didnt have to pay for a tow. They did everything they could for me and I highly reccomend this shop to anyone!

Juan the owner was professional from the first call. He installed my Sony XAV-AX8000 1DIN chassis 8.95” floating LCD screen with Apple Car Play, Android Auto, Media Receiver with Bluetooth and made my 1996 BMW Z3 Cherry Red Convertible come to life. Add on new JL speakers and now I can rock all day long top down.

Quick to action, informative on their stock, polite.

City Car Radio is fantastic! I had such a great experience working with Juan. He was VERY friendly and knowledgeable and had great customer service skills and got my radio working perfectly. I could not recommend this place any higher. Thank you to the entire staff for being so wonderful!

I called to get an estimate for window tinting. Juan was so helpful and kind. He was able to instantly give me a quote over the phone and get me in the next day to have my windows tinted. Im so happy with the incredible customer service and how perfect my windows came out. Thank you Juan!!

Juan and his team were great-I took my wife’s BMW X5 for a replacement radio and back-up camera. Car was done on time, no exposed wires or trim and at the cost they estimated. The guys spent 10 minutes with wife explaining everything and made sure to give me all the rebate paperwork. Great place!

Suddenly Google cant recognize my speech. Instead of taking me to 820 2and st. It took me to 8 22nd st adding 25 min and a needless roll to my trip.

These guys cool and very knowledgeable, all th installers are friendly and smile, like there happy to be at work, dont see that at a lot of shops, owner allowed me to hear the sound in his personal vehicle, words cant describe how phenomenal the sounds was but it makes sense hes the owner. Helped me with harness for a radio and troubleshooted a issue with wiring, most places wont do that unless you spending crazy money with them, that was phenomenal I appreciated it more then he knew!

There a lot of shops in this industry where you could get taken, but this is definitely not one of them. Juan, the owner, is a man of his word and of great integrity. Highly recommended!

Best car audio place around. Always friendly and knowledgeable. I recommend this place.

Great place always please with their help

I had brought my 2017 WRX to Juan cause the stereo from the factory was the worst thing youd have ever heard in your life. he installed a 4 Chanel amp and link8 EQ high / low level adapter and brought my car to where it should be. They have the most friendly and amazing staff members. i WOULD RECOMMEND them all day A+++++++++++

This guy knows his stuff a real proffessional

This place is amazing. The owner is incredibly involved in the business and makes sure that all the work is perfect.

Juan is a straight shooter. Hell work with you and does what he says.

What a great store and workshop. Very professional. I 100% recomend this buisness.

Complete, old-timey customer service and support. You won’t find a better place.

Great experience dealing with this establishment, I will definitely be doing business with them in the future.#Combinations #PeanutButterMobb #PBMobb

Awesome service. Thank you.

Juan is the best. Radio stopped working out of warranty but he replaced anyway.

City car radio repaired a broken radio antenna, and when it failed again, they fixed it without charging for their labor... a very unexpected experience and one that a greatly appreciated...

Best auto electronics in Marin!

Excellent customer

Great service!

Nice job

Excellent service

Competent

I bought a cheap stereo and they said they could not install it, I had to buy a good brand and it was installed by 2 people in 1 hour and they charged me $ 270. °° My truck is old and I did not need a big sound ... I liked that they could not help me. Finally I found another place and they put me the cheap stereo I had bought, they put it in 30 minutes and I paid $ 95. °° dollars.