Love this place. Excellent trainers and effective routines. Would strongly recommend to anyone interested in starting or continuing their fitness journey

Poor communication amongst the gym team members, salespeople, workers. Seems to be very disconnected.Not to mention the snobby entitled white people who go here. Horrible gym environment. Very dissapointed.The equipment is great. The piercing judgemental eyes of entitled white people..... Not so great.

This gym has it all. Brand new regular gym equipment with everything you would need.

Friendly staff / owners, great infrastructure, 5 star equipment, star cleanliness and a great environment overall.

Even with the space being kinda small I like this gym a lot. Clean, nice equipment, good vibes, convenient daycare, cool instructors, great amenities.Just please, for the love of god stop trying to bill me. Ive cancelled my membership like 4 times. Ive been wanting to go back after things clear up, even with a full gym in my building but I dont think I will anymore.

Fabulous team in San Mateo! Members love the rooftop pool and The Shop has all the gear you need!!

I’ve been going here for almost two years and I love it. One of the best fitness gyms I’ve been to in my life. The coaches and the staff are amazing. The facilities are top notch

While this is one of the smallest Equinox locations Ive been to and is a bit older, I absolutely love it. The dance classes are fun, theres never a wait for a shower/amenities, and Cody and the front desk staff are super friendly. The only limitations are the parking limit of 2 hours and the cafe tends to be closed in the evenings. Otherwise love love love this location and hope they add more classes.

The trainer in charge was phenomenal. He has helped me gain awareness of my body physique and the combination of methods to get the best results. His knowledge and dedication is unparalleled!

Worth the money. I am an executive member (all gyms).. I have been to Equinox gyms across the country for over a decade. They do a good job here like the others. It is a worthwhile investment. This location has a slightly older but fit and health conscious membership. I like it because if they make it easy to enjoy trips to the gym. Its clean, the staff and members are courteous, and parking is free.

Very friendly, welcoming and professional staff. they make you feel like you belong to the place from day one.

I joined when it opened 15 years ago. Its steadily become more corporateand less interested in providing the good fitness instructors that it used to have. Classes are shorter and changed all the time, without letting members know. Props and weights arent available reliably.The instructors are always friendly and cheerful, and usually good.Its a nice building, and has been well decorated and maintained, but has some serious flaws, probably since the building is old: lights flicker on and off, the heat seems to go on at random times, the water fountains and showers sometimes have pressure and sometimes dont.I stay because I have some instructors I like, and there are some very good classes. The weight room is extensive and usually there is space on machines for you to use. But I would never join now at the rates they have raised them to.

AMAZING!!👍👍

Great gym, friendly owners and overall good vibe!

Disclaimer: I’m not one of the scrubs that doesn’t pay and then complains about their debt via reviews. The team truly provides atrocious service. Incredibly salesy and aggressive until you’re a member, then you’ll never receive support again. Good luck trying to buy a water or anything for that matter, it’s staffed like 1 hour per day. Been trying to cancel my account for over a week. Can’t walk in without an appointment and also can’t make an appointment without accepting terms that lock you into accepting prohibitive “COVID” reopening protocols (no amenities, less hours, masks and an appointment system) and resumed billing. Buy a home gym and a peloton — avoid this place like the plague.

This EQX location is held in my heart for helping me to achieve and maintain my fitness/health goals. I’m very thankful to the whole staff (cleaners, trainers, class leaders and management) for maintaining wonderful standards for its members.

Love this gym. Close to my house, clean and great employees.

Equinox is a great gym, you get what you pay for. Its clean, equipment is always working and organized, and even at its busiest times its not obnoxiously crowded. The San Mateo location probably has the least curb appeal of any of the Equinoxs in the Bay Area (and the several other ones Ive been to around the country). My biggest gripe is that the weight/fitness room is in the basement, so there are no windows and no natural light.

It seems nice when you sign up but just like other reviewers say, the management does not do their job and purposely ignore your request.I was supposed to get refund 3 months ago becauae I was relocated. I had to visit/call/email the manager countless times (not exaggerating at all)and I have not received the refund yet.Do not sign up if you ever need to move. You will never get your money back contrary to what’s written on terms and conditions.

What bothers me the most are the people who will take up 3 pieces of equipment to do a circuit and WILL NOT let you work in. I’ve experienced this 3 or 4 times over the last month.It’s not worth the $300 a month price tag. Gym is lacking.

I am editing my review and changing from 2 stars to one star. Since I went through too much trouble cancelling my membership. First of all I have been told I can cancel my memeberahip whenever I want which was not correct. Second of all they sent me the agreement couple weeks later which ended up to have a 14month agreement with Equinox. 2months after I actually I started my membership. It sounds like their trick to keep people for longer time in their program. I cancelled my membership 7weeka before the deadline(at this point I have not used the gym for 5month BC of my travel schedules). Now I see I have been charged for one more month and they told me there is no note in your account. I decided to dispute the charge through my bank.Old review:Nice and clean gym but not for the price you are paying. It’s definitely overpriced! Staff are nice. Like other places it’s nice when there is money going into their pocket! I am traveling a lot and sometime for couple month, I asked multiple times to see if I can freeze my membership when I’m out of state, a simple “No” would do it for me! But they have never responded!!!!!!

I felt good at the beginning. But they looked nice just because you paid extra. When i had to stop membership because of moving and called them, immediately something changed. Someone talked rudely over the phone, hang the call even without letting me say thank you or bye !

Excited to be back, gym has always been clean, now its cleaner than ever!!!

If you need motivation to do cardio workout come to any of Megan king Megan King Megan King classes . The Muse is the best . In general the gym is clean and usually not overcrowded. Staff friendly and parking free.

Most of the competent staff has left. Manager Brian is super rude. Helpful only when they can get your money, otherwise will ignore you. Gym is packed most hours of the day you wont be able to use things, trainers will be using it with clients. Wifi sucks (if you want to use your phone for music) since the gym is a dark basement and the equipment seems pretty old. Just increased the dues to $170 a month but you will need to fight to use the squat rack or weights. When the corporate Equinox people come and tour everyone will be nice and clean up for a day. Dont bother there are better gyms in the area.

Overpriced and incompetent staff.Signed up and immediately had buyers remorse. The gym is just as packed as any other gym in San Mateo at about 4x the price.You are given a 5 day period to opt out of service once service agreement is signed which I did. 20 days later I am still waiting for a refund(they are supposed to refund in 10). Management is completely useless and incompetent, unable to do basic things like follow up, return phone calls, or respond to emails.If you like to save money and want a good gym, check out crunch.If you like to spend money and want a good gym, sign up at crunch and throw the $100 dollars you saved in the trash.

Beautiful gym, the staff is super friendly and its always very clean.

Love the personal trainer experience and and vinyasa yoga class

Disclaimer: I am not employed by, or paid by, Equinox, but I am a happy member, so if you are looking for a Rage review, keep scrolling.TL;DR - You get what you pay forEquinox is a gym that tends to be mired in controversy, both because it is in fact the most expensive gym, and also because their ads are super weird. Seriously, tandem breast feeding is super cool, and white haired phantom-esque models are somewhat interesting, but really?Facilities: In a single word: Perfect.The locker rooms are clean, lit in a flattering light, and rarely very crowded. Both Men and Womens locker room have a steam room (heavenly after a heavy workout). All of the Showers are private, tastefully tiled, and stocked with Kiehls soaps (Oh So Good). The club supplies Shave Soap, Razors, cotton swabs, and mouthwash. Personally, I always shower and get ready at Equinox, instead of at home, because the Club is so nice, and you emerge feeling strong!Upstairs: Consists of an average-size studio for Yoga, and other classes, the Spa, and the outdoor deck and pool. The Yoga studio is stocked with everything you would need for classes: mats, straps, blocks, blankets, bolsters, small weights, etc. Spa: No clue, (Im a typical dude, and dont Spa much). Pool: The deck and pool area are fairly compact, (Half length pool maybe?), but actually a nice place to hang out during the summer, especially given the two small shades.Downstairs: The goods.The downstairs consists of a split main floor, with cardio equipment on one side, and free-weights and cable machines on the other. Surrounding this floor is the cycling room, another studio for cardio-muscle classes, the weight machines (in the corner next to the Cardio equipment), and the trainer stretch room.The weight floor essentially has 4 of everything, a wall of free weights, 5 bench press racks, a center cable machine with 8 places, 4-5 adjustable and fixed benches for free weights, a smith machine, and 2 squat racks. The center of the weight area is an open floor for TRX strap exercises, and typically where people do dead lifts, and other olympic style power lifts.The cardio side has a row of stationary bikes, a row of elliptical style machines, 3 rowing machines, a row of treadmills, and a row of stair steppers. There is also a spattering of interesting cardio equipment such as climbers, Road runners, etc. Adjacent to the cardio area is a soft mat stretch area, and opposite the soft mat is the classic weight machines (most full motion).Every piece of equipment, space, etc is always clean, and in perfect working order. If a door breaks, it will be fixed by the time your workout is done, Ive never seen a machine out of order, and even during the busiest of times, the locker rooms, and equipment are clean (as in, make grandma proud clean).The facilities are great, but where equinox really shines is their class selection.Each day there are typically 20ish classes a day, consisting, on average, of 3 Yoga Classes, 3 Spin classes, several running classes, and the rest being cardio, cardio-muscular, pilates etc. All of the classes are top notch, and the instructors are professionals. They really excel at spin and Yoga classes. A special shoutout belongs to Dana Sweeney who is hands down the best Yoga instructor I have ever encountered!This is where the real value is, seeing as paying for classes at other gyms or facilities adds up to far more than your Equinox membership, especially if you go several times a week.Trust me on this, you will find your fit, your class, and your workout at Equinox.The other shining star at Equinox is the trainers, who are all consummate professionals, and can really take you to your next level of fitness, or help you achieve your goals.Equinox is the perfect example of You get what you pay for, and at Equinox you get a lot!If you are serious about improving yourself, Equinox is the answer.If you want a cheap gym that is always dirty, and easy to convince yourself to skip, go to 24 hour fitness.And above all else: GET OUT AND LIFT!

Equinox makes it a pleasure to get back into shape. As a physician, l know that without good health, you dont have a good life!Thank you, Equinox!

$50 for a one-day visit! They might as well publish on their website that guest (traveling) visitors are unwelcome!