Deans Shop recently installed a new air conditioning and heating system in our home. The installation was installed in one day. The staff were very efficient and careful. We could not be happier with our new system! We have used this company for over 20 years for our heating and cooling needs and give them the highest recommendation. They respond to any problem quickly and are always professional.

Wonderful customer service! Tyler was our repair man and he was very polite. Got the job done quick and efficiently. Not to mention the office staff are wonderful, very nice and polite! Would definitely recommend Dean’s shop to anyone who asks.

I have been using Dean’s for years at my property outside San Marcos. They have always treated me fair and have been on time if not early. I highly recommend using them. Walter was so kind today during my service call and made sure my unit was functioning properly before he left.

I have used this company for many years for my and my mothers homes. They are professional and well educated in different options. They stand by their products and their work. They are always here when they say they will be. They come and evaluate the situation, discuss the options available with you. They then send you the bids for the repair or install you are considering they also include the base and the mid-level not the most expensive but best efficiency for the money, so you can compare up front costs to make the best decision for your family. They have great financing options that are super fast approvals from the comfort of your own home. I have used Deans shop for almost ten years, they never disappoint!

Excellent and fast service. Walter is friendly, knowledgeable, and respectful. Would definitely call again as needed.

We recommend this company for all your heating and AC needs. They installed a new unit for us and did a great job! We will always use them.

My experience from the beginning of the initial contact over the phone was pleasant, fast and responsive. I received a email to let me know when they where coming, I also got a call from the tech letting me know he was arriving. The tech(wish I could remember his name) arrived in time and was very professional. He diagnosed the problem and presented to me a variety of options to choose from to repair my air conditioner. The payment process was simple and easy.

Walter was great! Thanks to him, he saved Mother’s Day!

Great company, did a great job and pleasant to work with

Great Place for any Air quality or Conditioning needs.

This fine organization worked with me to install the exact equipment specified, insured that it was properly installed and operating as designed. Maintenance has been performed when requested with personnel arriving as scheduled, executing all tasks in an efficient and professional manner and ensuring that the workspace was as tidy or tidier than when they arrived. All in all, I am quite pleased with all aspects of the purchase, installation, and maintenance of the system that I obtained from them. I highly recommend them to any and all that wish to have a high quality experience as mine.

Great communication from start to finish. Walter is extremely cognizant of today’s climate and arrived with a mask and gloves on. He stated his safety procedures to protect himself and his community and proceeded to begin his AC work. When job was complete, reviewed work done with proper social distancing measures in place and then proceeded to let me know about their contactless invoice process. In conclusion, I just found my new “AC peeps” and you will too when y’all give them a call. Support local!

The office staff to the service techs are very friendly and knowledgeable. No one has tried to up-sale me or sell me anything I didnt need. The work they do is first class not halfas*. I believe they are a very honest company.

Any time we have an issue, we only call Dean’s Shop. There’s no need to go elsewhere. Dean’s shop is always on time, very informative and they always get the job done correctly the first time. All the techs that have been out are great guys and know what they are doing. Dean’s shop even takes on the hassles of dealing with our home warranty company for us.Zero need to go anywhere else.

For a last-minute six to get my house up to code before the Fourth of July weekend. These guys came through they were quick efficient they were able to give me a price right on the spot and they showed up when they said they would. The office was very communicative. Not the cheapest but if you don’t want to babysit these are your guys.

9/2021We finally decided to replace our very OLD air conditioning unit, and our new equipment was ordered and installed in 2 weeks. Tyler came out this morning and everything went great! We really appreciate his help.8/2021Tyler came to our house and was able to diagnose our problem quickly and got us fixed up until our new HVAC system gets here! Ordering our installation package with the office was easy.2020Really appreciate Walter and his associate for coming out this morning. They were able to get our a/c unit up and running again within the hour! We have used Deans Shop a couple of summers ago, and had great service then too. We plan to set up a maintenance service plan with them!

Had major AC emergency at a local Preschool and they dropped what they were doing to come resolve our cooling issue immediately. We (and our babies) are so grateful!! Thank you so much!

Well deserved! You guys have provided excellent service to me, my family and business for many years.

Deans Shop was so prompt and very friendly in all encounters.

Our 20 yr old garage apt AC unit just stopped cooling. We were sure wed have to buy a new one. But the guys came, diagnosed the problem and had us up and running again in an hour! Couldnt be happier, thx guys!

They were prompt and efficient. They had us up and running in no time and made recommendations for the future.

Very professional, helpful and understanding

Came early in the morning on a holiday weekend to help us. Had us up and running again in an hour and was incredibly kind and professional. Thank you Tyler and thank you Dean’s Shop.

Quoted us a price and that was what we were charged. We were treated with integrity and professionalism! I will recommend to everyone especially my neighbors!

Friendly, professional and knowledgeable staff

They removed and cleaned our Blower unit. And did an annual service on our HVAC system

Deans shop is prompt and very courteous. Great business to deal with for all you AC needs. Looking forward to doing business with them again.

I am retired. Deans Shop is definitely the best HVAC and electrical service company I have ever dealt with. All of the staff are positive and professional. They go the extra mile to make sure my needs are met. I am very grateful for their hard work and their get it done attitude.

We had a wedding planned at the house, had spent countless weekends wrapping the oak trees in lights, built a pavilion with lighting, the whole works. The day before the wedding the gcfi blew. ( all was well previously) we got a referral to Deans shop from our neighbor and they came out the next day and took care of us, going as far as working out where things should be plugged to have all the lights working for the wedding. We were so impressed we scheduled an appointment for Walter to come out to give an estimate on a service package. I can’t say enough about this company, they have gone above and beyond. Very fair, very friendly and professional. We will be using them for any future electrical needs.

Excellent service. The best I have used, fair, on-time, communicates problem, follows up on service.

Walter and his team are pros, and we have relied on Deans Shop for our a/c needs for probably 20 or so years. Tyler arrived on time for our last service. He was thorough, efficient, and polite.

Deans Shop did a/c and electrical repair for us on several occasions over the past few months. We have been pleased with their work and their customer service is wonderful.

Deans Shop is a great place that Ill recommend to anyone that needs it done right and also a big Thanks to Mr. Walter Mott for doing a outstanding job on my AC to get it back running again. Also I really appreciate it very much.

Walt was friendly and very knowledgeable. He was able to diagnose the problem quickly and explained to me the work that needed to be done. I would recommend this company

Casey was so helpful, kind and Understanding. American home shield is the worst but Dean’s is the Best!! We will most certainly be using Dean’s Shop in the future!

Could not have been a better experience.The crew worked diligently and effectively.We had some really complicated issues that they solved thoughtfully and professionally.It is great to know a company like this is here.

Great company, Walter was great in explaining the different systems he offers. They offer several different systems to meet anyone’s budget and personal needs.

I find Walter Mott and Deans shop superb for a/c and electrical solutions. Although i do get competitive estimates for due diligence, in the end, I would not hire anyone else. The estimates are always close and I trust Deans shop to do a good job and be fair with me. Plus, Walt is just a great human!

Casey was great, as usual. He found a problem and ordered the part and fixed the same day. Thanks!

We have used Deans Shop for many years now and have been very happy with the service that we received. Deans Shop has always been dependable and knowledgeable of every heating and air conditioning problem we have had in our home. I would highly recommend Deans Shop to anyone that is having any issues with a/c or heating. They have always been a very fair company to work with, and dependable companies like this are hard to find.

Dean’s Shop has always been my ultimate answer to AC services!!

Walter was very nice, reliable and went above and beyond to help my client and the seller of the home!

Worked hard and smart to repair one unit and maintain the other with total maintenance. Technicians We’re smart and respectful. Kept us informed durning job.Jesse Luxton

Amazing and professional company. Very nice to talk to and wanna make sure you are completely satisfied. I am so happy to have found them.

Excellent Work! Always on time and the project is completed on schedule. Loved working with these guys!

Great local company. Very professional, very polite, showed up on time. Walter and his helper Troy did a fantastic and professional looking job of installing new circuits in my shop, and did it faster than they quoted me. Enjoyed their service so much I just scheduled them to come out and check my A/C and ductwork! Do yourself a favor. Hire these guys.

Fast to respond, easy to understand options and pricing, quick to schedule. so far we are very satisfied with quality of work and friendly service.

I just paid Deans Shop $904 for a repair of my air conditioner. THe repair man was here 3 hours at most and mostly recharged the refrigerant in my system and apparently fixed the leak. Seems very high to me and I was unable to get detailed costs of labor and parts. I was told that they just dont do it anymore and that was for my protection. Well, I just dont get it. They want to sell a new unit but if they overcharge at the same magnitude for new equipment I would have to mortgage my house to pay for it. Fortunately I have an alternative.

I was having trouble with my ac unit in June. It was working and all of a sudden, it quit. I had just had a new air handler installed last Sep so was quite worried about what could have happened now. I called Deans as I am happy with their work & I trust Mr. Mott. He came out looked over the unit & found a couple of wires on the outside unit had come loose. He quickly fixed them and it is working great! Thanks.

Our warranty company sent out another HVAC company out to fix our AC. This other company came to our home 3 times over the course of 2 weeks, and were never able to fix it. Our warranty company then sent out Dean’s Shop, I explained the situation to the 2 gentlemen who showed up, and they promised they wouldn’t leave until the AC was fixed. I admit, I was skeptical at 1st because the 1st company had already been out 3 times. However, the two nice men stayed for 2 1/2 hours working in our very hot attic, and fixed the unit. I am very happy with their dedication and professionalism. I wish our warranty company would have called them 1st!

Casey is doing an awesome job! Very respectful and efficient..

Very knowledgeable and courteous! I highly recommend them!

Excellent communication, before, during and after service. Arrived on time. Diagnosed and repaired my AC unit quickly. The house, and I, are again cool and happy. Thanks Dean’s!

This place does not even deserve one star! The worst customer service I have ever experienced in my career in Retail Operations. We have over 60 retail stores throughout the state of Texas, and I have dealt with many vendors...this one by far is the WORST! The girl/lady in the office that goes by Danetta is extremely rude and unprofessional. She even suggested to have the uncompleted work undone and call someone else out! WOW...what a way to represent the company you work for lady! If you want to get ripped off, and disrespected...this is the place to go!! They are charging us over $700 for refrigerant. They say they added 8 pds...Ha..lets see how true that is...We are paying someone else go out to check that.)If you want to get treated the way a paying customer should get treated, and get charged a reasonable price, STAY AWAY FROM THIS PLACE!! You wont be sorry you did!!!

Had a clogged primary and secondary drain lines. Water pan overflowed and caused water to leak on ceiling. Called Deans Shop due to high customer review rating. Tech came out and said the pan was not good and had to be replaced. Only problem, pan was no longer in stock, and we needed a custom made one. Left without unclogging drain lines to go work up a quote. Got call next day. Replace the water pan (a $50 part and not truly a custom item), $900+. Unclog the drains, another $100+. Put a float switch (a $20 part) on so AC would shut off next time the water pan filled up, $350+. Whole job, $1,500. Thankfully, my dad knows an AC guy in Houston and he told us a reasonable cost for everything was $300. Called second AC company, he came and unclogged lines immediately, total quote $350. Big difference between $1,500 and $350. Shameful business practice if you ask me.

Loved the service...Gio the tech really was customer oriented and very good. Found the problem in no time at all and stayed quite a while to be sure was cooling ok..I want Deans anytime I need service on my A/C.

Deans Shop has been very easy to work with on HVAC installs in the past 3 houses. Their follow up and professionalism is unmatched in the industry. Great group of folks to work with.

I needed a quick estimate on a/c repair and Deans was able to check it out the same day. They responded very quickly to my emails and gave me a very detailed quote for both repair and replacement.

Worst AC company I have ever used and I will never use them again. Poor service, repairman was an hour late and didnt have the part I needed. They did attempt to sell me the part for 232 dollars (after his boss dropped it off) when the local electrical shop had it for 6 dollars. The repairman shocked himself and I noticed some of my outside wires turned black after that. I did the repair they said I needed to do which was to put a new fuse in the system which is a simple fix. This of course didnt solve the problem (surprise, surprise) so I called and spoke to the owner and they told me there was nothing they would do about the situation. They told me that the tech shouldnt be teaching me how to work on the system but I was interested and asking him questions. The owner was extremely unprofessional with me during the whole phone call. Do yourself a favor and stay away from this business. If I could rate the company lower than 1 star, I would.

Quality work, excellent customer service, reasonably priced. You will not regret choosing Deans Shop. They rewired my home installing a new meter, post and panel, removing the old knob and tube wiring.

Extremely satisfied with Deans Shop and their representative/service tech. Punctual, Concise in description of services needed and provided, and professional representation. I was so much impressed that I asked for them to write up a Service Agreement. I recommend anyone looking for a HVAC company in the San Marco/New Braunfels, TX areas to contact them first. You cannot find a more trustworthy company.

Deans Shop has always been great when it comes to what needs to be fixed and has always been prompt on getting things fixed. In Texas, having AC is key, and they help make sure things are always working well.

Joseph of Deans Shop just finished his semi annual Maintenance Review and did so with TOTAL professionalism. I have requested that he return any time to my house for maintenance or service. Thank you!

Friendly and efficient service. Communicates well with status of work order.

I work with numerous Air Conditioning contractors around the great state of Texas and its always a pleasure to work with Deans Shop. If youre looking for a professional company that offers the highest quality products and services they should be at the top of your list.

Great experience all around. Learned a lot about our system and expect to be using Deans Shop in the future for all our air conditioning or electrical needs.

Deans shop provides services to our AC / Heating system and we receive check-ups twice a year. Though we havent had anything major done, we have experienced very friendly and knowledgeable technicians who answer all of our amateur questions with patience and respect.

Walter showed up the same morning I contacted Deans Shop. My family cant thank you enough. This kind of awesome service just doesnt exist in this day and age.....but it does with Deans Shop.

Friendly, knowledgeable staff, very detailed inspection of my AC unit and technition politely explained what was done to it. Will use them again

Horrible AC service. Bad customer service. And tried to over charge by 4 times other companies.

Great customer service!!

Bad service. Damaged my AC and will not fix it.

Good people, good service, reliable, polite, pleasant and professional.

Very friendly and professional.

Friendly and on time.

Over priced selling services

The service was prompt and on time and the technicians were friendly and professional. My system is up and running again. Couldnt be more pleased.

Very professional