I love 24hr fitness, you can become your a super you. If you care to do so.
Nice gym... Nice staffs.... Recommended
Level of customer service is always subpar. Gym amenities are alright. But every time you talk to the staff here it’s difficult. Any times I’ve had issues they make it harder then it needs to be.
Five stars for the woman who helped us @ 3:15pm, 08/09/21, shes great - very professional.Go in person to quit. You also have to show ID to quit your membership with 24hr Fitness everywhere. The female associate (older woman, blonde hair, has a handicap) was very thorough in telling me and my partner how to quit this gym but a male associate told us a very different story over the phone. The gym itself and its shady location, negative 10 stars, go to Crunch or Planet fitness down the street. Its much cleaner there minus the people lurking near your car. The parking lot here is still dingy, dirty, and camped in with homeless people everywhere. After a year and a half of renovating the place it doesnt look or feel any better outside.
This place needs be cleaned up/washed down/maintained. The steam room, sauna and pool area are extremely dirty, filthy, unsanitary.
I wanted to try out the gym with a free trial and the customer service was just terrible. I was directly speaking with the manager stating that I would like a free trial and he was all difficult and unfriendly, making it all complicated when it wasnt that deep. His attitude was atrocious and I highly recommend 24 hour management replace their front desk because that experience made me never want to step into another 24 Hour again.
Today 4- 24-21was first day Bayfair 24hr fitness was opened after one 1.5 years. THE place was FILTHY NASTY. Nothing was cleaned in the midst of Corona. The manager was none character and walked in the middle speech. No one was in there cleaning dust from over a year is stuck equipment. They are using the paying patrons to clean the equipment. Why didnt they just take the time over the weekend and clean and reopen on 4/26/21. I wish o could attach pic of equipment.
It could use some refreshing/remodeling in the locker rooms and a deep clean on some of the equipment. Friendly helpful staff though!
Ice cold water in pool Saturday. Floors and tile areas in womens shower, bathroom and locker room areas are dirty with standing water in various areas. Bad odor in hallway leading to pool area.
Was on a business trip and needed a place to workout. Thankful I landed at 24 hours. One of the best experience I’ve had. I believe her name was Alisha, she was so welcoming and friendly. She made me feel like I was back at my gym back home. If I’m ever back in the area I’ll be sure to visit again!!
I recently relocated and I have been trying out gyms in the area but I came to Bayfair because of the kids club. The staff was so nice Obi and Maria checked in my kid and told me about all the membership options available as well. I enjoyed a cycle class and after picking up my kid I signed up immediately. I just knew I was in good hands.
Asia was amazing! She was very helpful and friendly. Although she was pretty busi at the reception area she still found time to help me enroll. Gave me a tour of gym and provided lots of great information on the different options according to my goals. Thank you, Asia!! 👌👍👏😁
If youre looking for a gym come here and if youre looking for a personal trainer, go see Jason. TLDR; Jason will help you smash whatever goals you have in less time than you might think. Havent met every trainer in the world, but he might be the best.When I asked around, everyone was like Go see Jason. I was thinking most personal trainers would generally be the same- fairly knowledgeable, nice, motivating, consistent.Jason is all of those things but goes far beyond with an encyclopedic wealth of knowledge and personal and professional experience to back it up. He dedicates genuine effort into fitness plans and has the right balance of being understanding and empathetic and also knowing when to push limits. YouTube is bae but not a sufficient personal trainer when it comes to the unique combination of body specific goals, body type, personal history, etc. Jason unwittingly illustrates this each session with new information, adjustments to form, tailor made suggestions, and motivational anecdotes. If youre even 2% considering a personal trainer, get a package with Jason and be super stoked in no time.Also, this 24 is the best in the area. Clean, the best ever front desk staff, the AC is always working, and someone is always there ready to answer questions. Highly recommend.
Awesome class schedule with great variety and challenges! This is The Original 24HF with a historical significance, and I can feel the passion the area manager and the instructors dedicate to this facility based on the special GX event they hosted last week. Had an amazing experience~ will definitely come back to attend the classes!
You cant rate this gym as a super sport even though they have all the amenities of a super sport at the rate of a sport level. Only 24 hour gym with 4 lap lanes, and has a variety of lifting equipment and classes and kid place. Like seriously, this is the best sport level 24 hour fitness, Im literally going to be able to save $20/month since this gym is close and has everything I need. Yea its not as pristine as a super sport, but its definitely has everything else you can ask for. And its not nearly as crowded as a super sport. Yea its not the best overall quality but when you factor cost, amenities and availability it by far out rates the other facilities.
The only great thing about this location is that it’s opened 24hrs literally.Other than that, machines all old.Cable machine station have limited attachments.The ropes all old and look like someone’s dog played tug of war with them.One back machine been broken for a long time.
This 24 is always packed to the rim, even when its extremely late. I go here cause the quality of their equipment is on par. Other than that the staff is whatever and you better hope the next person using a machine isnt doing 10 sets of baby weight. Thinking of going to a different one soon.
Dated gym in need of a renovation. Restrooms and showers are frequently broken. Staff has skipped the friendliness course. Just the location next to Bart is great.
Senior friendly . Water aerobics class great. My trainer very professional and has degree in pt. Feel safe at this club.
I workout their
This is the worst gym Ive ever seen. I got a 7 day free pass to check it out because my old gym (Medinas) closed. When I got there they wanted me to fill out a form and talk to a fitness consultant who never showed up. The form they wanted me to fill out wanted a lot of personal information that has nothing to do with joining a gym. I couldnt get a decent workout because the place is a chaotic mob scene. In order to use a set of dumbells, for instance you would have to find them. All the weights are out of order and all over the place and the staff is nowhere to be found (actually theyre busy trying to sign people up). The workout floor is VERY dirty and noisy. There is a pool, a steam room and a sauna, all are very, very filthy. The floor of the mens locker area has puddles of water and mud everywhere and it looks like nobody ever cleans the place. Needless to say I never signed up after my first visit of the 7 day pass. I hated this place!
I highly recommend anyone going to this gym to go elsewhere. First and last time going here. Worked for a couple of hours to come back to my locker being broken into. Only one person staffed in the whole building. Why go to a gym if you have to worry about your car or personal belongings being stolen? Havent heard back from management. By far the worst gym I have ever been to. If in the San Leandro area I prefer you go to the Washington gym. Great staff, clean and most of all secure. You have a piece of mind when you work out.
This place is so trashy, the womens locker room has a funk, the air conditioning is always to low and at a temp which is comfortable for the staff when we as paying customers who are working out could use a little more air. The machines ESPECIALLY the StairMaster are always broken down & the tv screens are to small. This place is a mess.......Why are the StairMaster always broke?Why isnt the womens bathroom freshened/cleaned on an hourly basis?Why do you always have to remind the staff when the paper towel machines are empty?Most times the staff is just sitting around when things need to be done. I hate that funk in the locker rooms which should be cleaned more frequently along with more air freshening due to the number of people coming in and out.If you want more patrons take care of this problem because I surely spread the word about the raggedy run down conditions. People laugh and ask my why I go there and offers are made for me to take my membership elsewhere & I do have a following!Pure Hot Mess....
This facility has the opportunity to be a good one, however it is poorly maintained. The locker rooms are usually dirty. There are not enough free weights. It is supposed to be one of the higher up 24s but it doesnt seem like it.
I have been to many 24 fitness sports around the country and this has been the worst gym I have visited.-Poor customer service-Old tired equipment-No clamps for the bar benches-OvercrowdedThe only area that did look well maintained was the basketball gym.I am usually really excited to try new gyms but this fitness center really let me down big time.
The representatives were very dishonest. I wanted to sign up for month to month membership for 4 months only, but they did a month-to-month year commitment and would charge me every month for a whole year. When I asked them co cancel my membership, they told me they will cancel it but will still keep charging me until next year. So be very careful what you sign up for, because they try to give you the most expensive deal and keep you committed for a long period of time.
Its not like in the pictures in the website i go at 3 am to work out it feels very unsanitary in there had very bad experience being at bayfair. The very first day there was a homeless lady in the mens bathroom a lot of homeless sleeping on the equipment. The day i went in the steam room someone took a dump on the floor. The bathroom floor is always wet feels like im about to slip. The last straw was when I saw a cockroach by the water fountain. I would definitely not recommend bayfair to anyone. I went to the one on jackson today and what a big difference.
This place has all the good stuff. Its big. Has ample cardio equipment. Excellent selection of machines for strength training. These is the equipment for bodyweight exercise. There is enough free weights to address most power lifters. There are classes. Great personal trainers. Highly recommend this particular location of 24 Hour.
Good size gym, it does not feel crowded even when it’s busy. A good variety of workout machines and activities
Its a functional gym, not sure what people are complaining about. I do have complaints about people playing music too loud and people who are wondering and and not working out.
I used to be a member and this was my local gym about eight years ago, but I cancelled my membership back then. I cancelled because the Bay Fair location was a mess! You had people sitting on machines talking on their cell phones not even exercising. You also had weight hogs that would use all the dumbbells and not re-rack them afterwards. Well, I decided to give this location another try and after eight years NOTHING HAS CHANGED. I would avoid this 24 Hour spot at all costs.
Gross. The bathrooms smell and look like a portable potty. It wasn’t just once that it got bad. It’s consistently disgusting. Cleanliness is at the bottom of the barrel of priorities and right next to that is the maintenance of the machines. Both Bayfair and Floresta have to be the worst maintained gyms I’ve ever seen.
Most of the staff are polite and smile back when you make eye contact. Depending on when you go, there are always a ton of people. Gym itself and equipment are pretty good, but usually theres something broken, like a bench or two, and recently about 4 of the stair machines. Mens bathroom is disgusting, with water/urine all over the floor of the urinals/toilets, and reeks of an unclean bathroom.
This gym has been allowed to slip into squalor by its chain. The employees are all friendly and try their best but the facility and equipment maintenance is bare bones. Not only that but cancelling a membership both in person and online then still getting charged two moths later is just unprofessional. Get your act together 24.
Place has closed down.
Disgusting place. but its my 2nd home. The weight sets here are the best ones in the Oakland area(even though its in San leandro) not a fan of high Street. Its got big open windows which gives it a nice vibe. Sauna room and steam room. The bathrooms are -10/5 stars. Always smells like urine and must. But its a gym what do you expect. lots of cardio equipment. There are about 6 different squat racks . Thats about all you need in a gym
For the money the value and availability of the gyms is unparalleled
Nice gym, and a clean locker room, but only 2 stalls in the bathroom to do your business.
The kids club is fantastic!The stuff at the kids club are just so much patient and responsible.Way better than the other one in San Leandro.
They stole 120$ out of my account n played games for 2 weeks just to find out they wasn’t gone refund my money they are scammers don’t ever put ur card on file if u get a membership pay cash
I love employees here. They treat people with respect and always show courtesy. Class act.Q
Concerns regarding homeless people hanging out in locker room, ranting and screaming. Brought to girl at desk, they were not concerned., Coker room and showers are filthy. For month we have been told they would find an instructor for Monday and Wednesday mornings, management doesn’t seem to care, but they have no problem accepting Medicare kaiser payments...
Definitely gone down hill... only reason Im still with them is because they stay open all night...other than that trash...there are alot of homeless people roaming around in the gym at night which makes for an uncomfortable experience... have complained to management and corporate and as of yet nothing has been done or resolved will keep you posted.... update...I was so disgusted with this gym I started going to another one thats futher away from where i live... decided to give it one more try and boy was i disappointed...the condition of the machines was worst off when i stop coming here....I complained to the front desk and they gave me some lame excuse....Im done with this gym and 24 fitness all together...it sad I started out at this gym and for management to just let it go they way they have is such a travesty...I guess all good things eventually come to an end
Good space but some machines fill up fast
Cons:Every review you see about this place being dirty is 100% true. The bathrooms stink and there is literally pools of mud on the floor. It was PACKED at 11pm and when I say packed I mean 100-150 plus. Ive never seen a gym this packed that late at night ever. I think they have so many customers that they just dont care. lol. Oh yeah and the free weights and the benches had a nasty smell as well.Pros:Lots of eye candy! lol.Bottom line:The bathroom was so bad that I will not sign up to this place. Im a man, we usually dont care as much as women, but it was bad.Advice to gym:Takes some of that money that you are making and hire more help to KEEP that place clean.
One of the sloppiest gyms in the chain.No enforcement of the towel policy so the equipment usually has a puddle for your head.The latest trend is for the users to put different sized weights on the same spindle, the the next user leaves the weights that are blocking the weights they want, on the floor.Lots of cardio machines, few that have working monitors, so if you are watching heart rates, thats not going to happen.In the changing room people coming out of the pool or the shower drip all the way to the lockers so puddles are everywhere....dont wear your office clothes if you dont want them wet.I have even seen some tard wring his swimsuit out right in front of the lockers.All the commodes have standing water in the mens room.Complaints to the staff fall on deaf ears.Of all the gyms I have been in, from Oregon, Phoenix, Oakland, L.A......this is the most ghetto of the 24Hr gyms I have been in.
I do the spin class with Jen, and it rocks. I might drop it half a star only because sometimes there is a bike not working. The staff are always friendly and helpful.
Machines not well maintained, can be dangerous. Cardio machines Do NOT have a number to report machine malfunction. Staff not friendly unless you are of opposite sex.
This gym is pretty good. Way better and cleaner then the one at potrero hill in SF. The lights are good and the ceiling is high which makes the ventilation good. The one thing I dont like, and its not just this gym but most of the 24hour facilities here, is the fact that people dont put away their weights. Like its really bad. Anyways, I like this gym. Its been recently updated. Tons of cardio equipment. Tons of squat rack areas (which is super awesome). I dont use the pool or basketball court though. After 10pish its not crowd to bad and in the mornings around 7am it really isnt crowded. Well hope this helps!
All the staff are very personable, friendly and helpfulThe pool, hot tub and all work-out areas are nice and clean.
Got rejected to enter the gym as a guest based on the idea that I lived 25 miles away when in fact I live roughly 12 miles away. Complete waste of time and money. The guest manager should be fired or at least should do some research in the area in which she works.
Good place to workout. Watch where you park, I got my license plates stolen, wasn’t happy about that!
Back in an actual weight gym after years of Krav Maga. Amazing how the same people I signed up when I opened that location as an employee...look the same. Most look worse! Father time you cant catch me.
One of the good 24hrs, great pool area also.
This place ia awaome and clean all the time.
No towels or wifi. Old locker rooms. New machines though.
Friendly staff all the equipment I need to work out .
Somebody blew up my lock and took my backpack to another locker, they stole my wallet, I was coming from work and unfortunately you cant feel your stuff is safe and I dont think thats the first time that happen right there, be aware of freaking robbers...
Way better than the one in Richmond
Good Hoopers
Dont go here. That charge ridiculous money. And gym always packed. Go somewhere else
Not only is packed most of the day and night ... Is dirty and 10% of the cardio machines are down ... But I still come here .. lol
Nice clean facilities & pool!
The worst gym even see. very dirty
All the equipment you need including a basketball gym, without the super sport requirement.
Worst gym Ive been to, bathrooms are dirty, sauna smells horrible... Ill stay at city sports...
Its ok the problem is that last year to many cars.were stolen
Canceled Membership with no notice. Now trying to charge us way too much.
Great atmosphere to work out
I brought my sister an have a membership with my fiance an it was really so ridiculous, for real so Donovan make her membership, an for my understanding supposed to show them the area,an he doesnt even shows them the are area,at all,so he told my sister that she wants her to have appointment with my sister with someone,an I told him for what?he didnt said it because He knows whats he up do?so I told him if he is trying to have a personal trainer he dont need to suggested anybodys because I had a personal trainer an he is going to be my sister personal trainer when shes ready,so he dont listen,he said oh just come back,so we came back that day,that dude that Donovan trying to hook up with my sister for personal trainer he is so rude,an he is trying to force my sister an my sister said shes not ready to have a trainer but this dude not listen, an my sister yell her lungs out I forgot this dudes name but I will get it when Im going in today,so my sister was really upset an she said no more gym at all,okay after I went with my sister I came back the next day Donovan have a new membership an she take her around an shows her around the gym he is so ridiculous an have no manners at all,I dont likes him n that dude he trying to hook up with my sister they both the same so rude,
This gym is closed.
Almost everything.....need it but need noxing bag
Cool place for workout...
Need new machines
Clean. Plenty of parking. OK size facility.
The restrooms are always disgusting.
Very good
Great place
Luv this place
Has all the equipment needed and its clean
Dirty, Filthy, NASTY!
Always crowded
Lockers room need cleaning
No good
Nothing special
Its alright
They have extensive facilities. They have staff to support exercise routines appropriate to the needs of each person. You find energy products and clothes if you need them. You can access it at any time with your membership or pay for use for 24 hours with the right to full use of all its services and facilities
It is a very complete gym, it is pleasant as well as the staff, the ideal option for all those who want to attend a gym at any time of the day.