Very positive experience at Floresta Plaza Dental. All the staff: receptionists, hygienists, dentist, we’re all amazing and very personable. It was my first visit and they gave me a walk through of their facility, which I thought was very nice and welcoming, told me exactly what we were doing and answered any questions I had. The dentist is very personable and it feels like he has been my dentist all my life. He explained what he was doing, why and what it meant. I left there feeling confident with their service and would recommend them to anyone.
I had a great first experience at this office! The staff was so welcoming and fun. I havent seen a dentist In a while and felt extremely insecure, but they were really understanding and helpful. Actually looking forward to my next appointment after being traumatized by my last dentist. Definitely recommend.
Had an Dental Implant appointment and consultation with Office Manager Tracey Torres, she did an excellent job explaining thoroughly details & options from implant to full dentures to financing. I was very pleased! Would recommend! 👍🏼
I was very happy to see they were wearing masks, taking temperatures made me feel safe. Very sweet ppl there & the doctor explained to me the best way to proceed with my procedure. The office was very clean & neat. I will refer my group that had gastric bypass surgery to this office because we all have had the same problems with our teeth & have been looking for a practice like this.Even though I might not be able to do procedure right away because of cost I know the seven others will be able to. Thank you for your time seeing me today.
Dr. Torres and his team are fantastic! Their office is very neat and organized and their customer service is phenomenal. You wont realize how bad your previous dentist visits were until you come visit them and experience top notch customer service and dental care. In my most recent visit, Dr Torres explained what he was going to do, voiced over the treatment as he was doing the work, and made sure I left happy. Thank you Floresta team! Youre the best in the Bay Area.
I love Dr. Torres and his dental crew! The front desk staff is always so welcoming and kind, and the technicians take great care of you. Dr. Torres is gentle, and always explains what he is doing. I used to hate going to the dentist, but now it’s not so bad :).
Great service overall! Would reccomend this Dentist to everyone!
If I had to describe this practice, I would say ethical and fair. Dr. Allea and Dr. Ken are honest and accommodating to patients treatment needs. Most of the front desk staff are very friendly. Tracy always has a genuinely kind demeanor and adds to the pleasant experience; she is definitely an asset to this team. I would recommend this practice to friends and family.
Great dental clinic for the entire family, Dr Torres is awesome, the staff friendly and very attentive. They explain everything to you very patiently.
Today I realized you can get dental work without pain. I felt they were very thorough and theyve done procedures that Ive never experienced at my previous dentist. The appointment system and in and out is seamless and easy.
Why was here?For Invisalign clear liners.This review is after my second visit to this place.Dr. Torres is awesome. He pays attention to details. Dr. Nur or Noor, who’s from Turkey helped me understand all the process and procedures during my clear liner Invisalign. I will be starting to put clear liner soon and will update the review accordingly.
We have been clients of Floresta Plaza Dental for a few years now. My son recently had his annual dental cleaning; he is always nervous about visiting the dentist. After his appointment, he mentioned how Dental Associate, Maradi was friendly to him and helped him no longer feel anxious about being there. Maradi, thank you for your kindness.
Huge shout to the team at Floresta Plaza Dental. During Covid-19, I had needed a new dentist to go to and let me tell you this place did not let me down. I wanted to get my teeth whitened and not only did they do an excellent job but they also gave me a excellent price for it! They provide most dental services and have a great atmosphere to be in during Covid-19 as they take extra precautions to keep their customers safe. They will make you feel like family. I definitely would recommend this place for your dental needs!
This office frequently calls before appointments to change my appointment time even though they’ve been scheduled months in advance. Today less than two hours before my appointment I was told my appointment was canceled because the dental hygienist called in and they have no backup. Then I was asked if I could reschedule for a appointment 3 weeks out. This office has major scheduling issues. I will no longer refer any patients to this dental office. They can’t keep up with their appointments.
The best Dental office with fantastic staff. I truly appreciate the calm environment.
Excellent prophylaxis! Miranda (sp?) knows her stuff! However, the front desk wasnt given the complete and necessary guidance to produce a credible quote for the procedures I was told to have. More direct input from the doctor is the solution!
Exceptional care and service on my first visit and consequent follow up visits - I am so glad my wife and I found this recommended dental practice, given that we are somewhat new to this locale. The staff are friendly and attentive - the culture of the office is clean and very professional, with up-to-date technology. The dentists love what they do and are excellent - current and knowledgeable in their fields, respectful, honest, fair and patient-focused. We look forward to working with them!!
Really very nice, friendly, totally professional office team with a smile. Going to a new dental/doctors office makes you nervous. Youre not sure about insurance information, the pandemic is still with us...lots of stress. The list could go on. Floresta Plaza Dental removes all your worries...sets your mind at ease. Thank you so much!
I had a great first time experience. The office was clean. The staff was kind and helpful and practiced safety with respect to the CDC rules. The doctor explained the possibilities of what may be needed for me To be able to talk, smile, chew and eat with comfort again. Cost is another major concern. While Dr. Torres’ financial quote was steep, it was less than a quote that I received from another dentist for the same work. I feel good about this dentist and will trust her to take care of my dental need(s).
I love Floresta Dental. They are very sensitive to my phobias with the dentist. I am very comfortable there.
Had interview with them, they are honest and warm welcome staffs and I wud highly recommend to anyone.
My family and I are very happy with the services of this clinic. Abby and Calawi are the hygienists who handled us. They are very professional and did the service very very well.
Friendly place, like that they play food videos, (people trying out street foods to be exact). I took 1 star off because the dentist canceled on me. I requested a day off since my appointment was on a Wednesday and I had work, after work I take care of my son. I needed to get my cavities filled and I had to reschedule and since they were booked and I needed a Saturday I had to wait a month. Other than that so the Doctors were gentle at cleaning and very informative during the process, explained each step to me before they performed them.
The dental hygienist is always friendly, and tried to explain every steps, and why I should floss always and wear my night guide
My appointment was enjoyable, rhe staff was friendly, professional, helpful and knowledgeable.
I was impressed with the new high-tech x-ray machine that revolved around my head.
I had an appointment today and the staff is very friendly and knowledgeable and a very clean office. The doctor is also very caring for his patients and I would definitely recommend this office to anyone. 💯
First and foremost I was very impressed with Floresta Plaza Dental and how they are handling the health & safety practices doing the Covid-19 pandemic. I also was very pleased with my overall first time visit with the entire staff. This visit was for x-rays photos and consultation. My personal disappointment was having to put on hold most needed Dental work, because I cannot financially afford full payment for the prices quoted. I was denied extended credit, which make me feel pretty bad, especially when old good deeds come back to hurt you...on credit reports.
Florists Planza Dental has a warm welcoming customer service, I would recommend anyone to this platform
Great doctor and staff I when there to get an estimate on Invisalign and they answer all the questions I had at the moment.Very clean place also.
My experience was awesome had major dental work done. The staff was excellent and the office was safe and all protocol was followed. I love both Docs they made me feel VIP. I look forward to my visit in the new year.
My initial visit Floresta was extremely pleasant! Great staff and dentist. State of the art equipment and extremely clean environment. I look forward to my journey to a great smile! One of the best Bay Area dental offices hands down.
Great to socialize anyways love the staff always smart thanks
Just had my first appointment here since moving & switching insurance. It was so pleasant! They are very diligent with COVID practices and I felt cared for & well-attended to. The office itself was beautiful, comfortable, and had TVs for each patient! The staff was very kind, friendly, and genuine. Happy to have found a new dentist with them!
The team at Floresta Plaza Dental Is great!They are super nice and professional.Also everything is super clean and they’re very careful with Covid 19 measures.They took all the time needed to revise my teeth, gums and bone structure that could be damaged.I really liked them/
I have not been to the dentist in years due to lack of insurance, but Im very glad this was the one I went to after all this time. The place is very clean and up to covid standards. Everyone was very friendly and helpful with my next steps in my dental care. I would definitely recommend a trip here if youre searching for an amazing dental team!
The dental tech was super gentle and very friendly. Dr Ken is the best!
Great experience. Attentive and friendly staff all around. I was welcomed warmly and even given a tour of the rooms. The dentist was awesome, with a great bedside manner. My treatment options were also thoroughly explained. I highly recommend.
At Floresta dental they have a great team there to take care of all of your dental needs I was referred there by a coworker at my job and they have always taken care of my family since 2016Thank you Olga Dr Torres and Joanna for taking care of my implant today.
My cousin recommended me to this place and it was a great apperience to me. They got me in for an emergency appointment at the same day. The dentist was so clear of what I need to be done and they also have payment plan. I cant wait to come back for my treatment.
The staff is super nice and friendly. They answered all my questions when I was done with my visit.
Courteous staff, well-trained, excellent dentists who dont quit until its done and done well.
The experience of being treated with care and service during the Covid pandemic was incredible. They checked our temperature and provided us with hand sanitizer at the door. They maintain social distancing and wipe every thing down. They checked our teeth, took x-rays and cleaned them. We went for routine check up. They scheduled follow up appointments. They also send reminders a couple of days in advance
Excellent service! My original dentist of 20 years retired recently and I was looking for a new dentist. This office is very close to me and I contacted them, made an appointment, and am very happy I did. Very good service, very friendly, and professional. I highly recommend.
Dr. Ken is the best! He takes his time and explains things too you. Dental assistants are knowledgeable and very friendly. Feels like home. Very clean and you can watch you tube while your getting your dental work! Def an must!!!!!!
Thank you for the free consultation and diagnosing pictures I got . The environment was a very warm one with a professional attitude from the support medical intake to the dental consulting doctor. I have a good feeling about the care I will get, so I signed up to be a new patient. Thank you very much.
I recommend this dentist!! From the dental assistant being gentle and kind... making sure I was comfortable... and the consultation being broken down was so help.. I left out feeling hopeful and great
Well done to Floresta Dental & all the staff. The facility is totally fresh & clean with a total professional staff. Everyone seems to know exactly what to do to make patients safe & comfortable. I would highly recommend them to anyone. Chef Louie:
Wonderful New Patient visit. Staff was friendly and professional. Exam was the most through I have ever had. Treatment plan/options were explained and more budget friendly than not. Office was clean and comfortable. Looking forward to a long relationship with this Dental Family.
I highly recommend Floresta Plaza Dental. The staff is very polite and efficient and Dr. Torres is great.
Always a great experience coming here. Friendly staff and all seem to be very good at what they do. I highly recommend coming here to get your teeth serviced 😁
First time visiting the clinic, excellent service! Looking forward in visiting again soon!
I highly recommend Floresta Dental. They are a friendly and professional team using the latest in cutting technology. They also build a relationship with their customers by listening to concerns and asking the right work questions. They also make recommendations for what you need to do for continual improvement of your dental health. Great group! Check them out!
Great & fast service, clean facilities & clinic. All are friendly staffs. Dentists & assistant techs are light-handed. Fast schedulers. Giving good advises & suggestions. Place easy to locate.
I had not been to a dentist in many years due to fear that began as a child. Because of this neglect my teeth are in horrible condition. I finally got the nerve to walk through the door of Floresta Plaza Dental and am so happy that I did. Everyone from the front desk to the Doctors that I met treated me with respect and understanding. I am receiving the best care and finally getting my teeth taken care of. No fear or pain. THANK YOU !!
Top notch professional office. The Dentist was able to save a tooth that I was told by 2 other Dentists had to be removed. Very happy with the high quality service at this Dentist office.
Caring, professional and friendly.
Super friendly staff and all-around great experience :)
Excellent service. Staff is very professional and take precautions against Covid very well. Highly recommended.
Awesome experience! Very clean dental office, professional and friendly staff! I was amazed at the efficiency and effectiveness of service!!!!
Good atmosphere. Good customer service. Dr. Torres is very friendly, professional and always looks happy when I see him. Staffs are nice and very helpful. Clean facility.
The best dental office I’ve ever visited. Dr. Allea Torres Is very super friendly and very nice. This dental office is highly recommended. The staff are also the best in handling their patients.
Ruth is amazing she explained before she work on my teeth🥰
Very professional office, warm and safe environment. Dentist(s) are great! With a excellent staff.
I felt that she was evaluating me and coming up with decisions as though it was her own friend or family. Extremely careful to do the best she can without over doing or stretching the patient financially or unnecessarily. This means a lot. Overall very pleasant and very wonderful in addition to her careful and excellent work. I really would give her a six-star if Google allowed it. Ray.
First time to come, but I feel I come to right place to have dental implants and probably I ‘ll have smiled happy ending . Thank you very much doctors and teams of Floresta Plaza Dental .
Very great and pleasant place to be! Super friendly and knowledgeable!
Always friendly, and they do a great job helping me keep my smile healthy!
Very clean place with friendly staff.
Timely professional and personable
When a visit to the dentist is actually a pleasurable experience!
Definitely enjoy the services and the care Floresta Plaza Dental provided. Thanks for being so wonderful!
This was my first time for a service at Floresta Dental and it was a very relaxing visit had my teeth cleaned there was no painthis is a first for me. Ive always regreated having my teeth cleaned because of the pain and the office is very clean and Dr Allia Torres is just great and very easy to talk to she listens to all you have to say about all your good and bad experiences with all your Dentists venturesWould recommend them to anyoneAntoinette Rustad
Beautiful ambiance, clean and very friendly staff. Looking forward to coming back
The staff is wonderful at Floresta Plaza Dental. Have been very happy with our dental care and would highly recommend anyone looking for a new dentist or thinking about changing.
I had teeth cleaning & as always superb staff & hygienist. Very light hands and was very pleasing during the entire procedure. Thank you Olga & Tracy. ~ Ate Maricar
So wonderful very nice attention Im very blessed with my doctor she made me feel comfortable in there all people in there give good attention
Best dental place in the bay by far, everybody is polite, knowledgeable and covid -19 compliant. Couldn’t have asked for a better experience.
Oh my God. The Best Dentist place I have ever been,
I used to he afraid of dental offices but at floresta my experience here were very pleasant. feels cozy friendly staffs always put your needs first and you can always count on them on your dental cares
I can say that through these very challenging times, the staff and the Dentist are warm, caring and very professional... Love them to the moon and back.
Always happy and friendly at floresta dental. I had a major fear of dentist for most of my 60 years of living and my dentist Allea Torres has made it not so bad! She does great work and knows her trade. I would recommend their dentistry 100% to everyone.
Nice place, lovely people and I feel care for and special! I’m greeted by name at the door, I don’t have to wait, they are very punctual and value my time as well! Thanks Dr Torres and stuff!
Growing up I always dreaded going to the dentist. But with the information and knowledge by the dentist it is quite assuring my family are going to be taken care of. The staff are friendly and always pleasant. The office is clean and has current equipment on hand. The follow up and advices for better care makes the visit more appeasing.
My fillings appointment was fast and painless! The Doctor made sure I felt comfortable and talked his way through the entire procedure. The assistant was friendly and the staff welcoming. If every office was like this, people wouldn’t have that typical dentist visit dread. Thanks guys!
For the first free consultation, they took two 3D images of my teeth and sat down with me for over 30 min., went through the overall status of my teeth and treatment plans and stages, literally tooth by tooth with digital images, measurements and ended up with a detailed budget plan and a copy of full image for my CFO at home. She is the best dentist Ive ever met, globally.
The customer service and patient care here is amazing. Definitely going to remain with them lifelong and also refer some friends and family. They went above and beyond to give me the best patient experience while making me feel comfortable in a dental chair. The clinicians and staff members are all so competent and professional. Vinh was more than exceptional and will be my desired hygienist moving forward. The office is very well maintained and up to date with the latest technology. If I could give it a 10 star rating, I wouldn’t hesitate!
The staff is amazing. The only issue I have is that the appointments are consistently late; missing work cost me money and later/ Saturdays days are often not available
Dr. Ken and the staff at Floresta Plaza Dental are the best. I dont like to go to the dentist because I dont like pain in my mouth. Dr. Ken worked with me and treated me with kid gloves. I love Floresta Plaza Dental! Try them and you will love them too!
So far so good!! I like the cleanliness and friendliness of clinic. Virt is exceptional for cleaning and advising. Except for the pricing, I like everything else here.
Awesome and nice people love coming back here all the time
Let me start by saying that I dislike going to any doctor’s office, dentists included. However, the staff and doctors at Floresta were so welcoming and calming that my entire visit from reception to completion was uncomplicated and anxiety free. If you’re looking for people who truly care about your well being and comfort all the while keeping your oral health in tip top shape, go to Floresta!
First time with Floresta Dental. Dr. Torres is wonderful, she took her time with me and made sure I understood all of my options. Good location and state of the art equipment.
The staff is very customer friendly and professional. I used to dread the dentist but is happy i found a great office. The doctors are very nice and assuring.
From the moment you walk in you notice that the office is clean and removed of chaos. You are greeted by a welcoming staff. The hygienist is thorough, provides attention to detail and careful explanation of the process, not to mention gentle. The equipment is high tech and the Dr. is patient and provides a diagnosis and a treatment plan of any issues with no obligation. I recommend this office!
Dr ken is really great! I have been bringing my whole family here and im always recommending everyone to come to Floresta Plaza Dental! Everyone on the staff is so welcoming I totally love this place!
My experience was the best. My Dr was very concerned about the health of my teeth. He explained in details my situation, in Wich I could understand him. Im really glad I came to this office. Alexa the receptionist, was very nice and very helpful. I will be recommend my family and friends. Thank you for putting a great smile on my face.
Good location. Friendly staff. Outstanding dentist Dr. Ken Torres!
Great customer service & not to mention the best & very gentle dentist team ever! Recommend Floresta Plaza Dental, great for all ages
Excellent service, highly recommend!