Horrible experience, don’t come here, go to La Amistad Dental instead or any other at this point is better than here. While I waited 1 hour with my mom for her appointment that was suppose to be at a specific time, the small lobby had over 15 people waiting as well. A women came out crying after her service, bleeding from her mouth, she said they treated her with very poor professionalism and not 1 person from the staff bothered to ask her if she was okay or how they could help her. A gentleman who had been waiting for over 2 hours was told he had to wait another hour to get his X-rays taken. The front end ladies are very rude and not helpful at all with Spanish speaking community, and the lobby is dirty. DO NOT COME HERE.

Professional, good bed side manner and kind. The facility is old and some people would judge this book by its cover but I do recognize that they religiously adhere to surgical sterile technique

The worse location I’ve ever been too . I went to this location on January 2020, the girl who was doing the total estimate for deep cleaning was making a lot of mistakes, so the manager took over and made me to apply for a care card to pay was not cover by my insurance . I wasted an entire day and they made me to come back the following day . I had the worse deep cleaning at that location, never wanted to go back again . A year an 3 month later (2021) I received an invoice stating that I owe money, but they never called to follow up or explain why or anything within 15 months. I went to this place to speak with the manager there and all she said was, you have signed the papers and it was just an estimate . She made me apply for a care card to cover the cost not pay by my insurance and now she’s telling me it was just an estimate? Seriously

Done my tooth cleaning a little bit of waiting time but its great ! Good experience so far!

Thr manager was very helpful n knowledgeable made it very esy for me to understanding she was very willing to go the extra mile. Thts wht i call great customer service. Thank u

This is the worst experience ever. I was here for a regular cleaning. The place was dirty and didn’t even sanitize the equipment after different patients. They made me wait two hours, took X-rays (apparently it is mandatory for a cleaning) and then told me I will have to wait another few hours if I wanted to get the cleaning. The bill that was provided was four times more than I have ever paid for a cleaning (and I have insurance) with all kinds of hidden costs. This is my first review ever and I was compelled to write this review as the only recourse to this absolutely terrible experience. Long story short, save your wallet and save your time. Avoid this place.

Super friendly staff and the oral surgeon was one of my best experiences!!!

The worst dental experience I have ever had was here last October. During my visit I witnessed a child crying with her mother because she had been numb for over three hours and no one had seen her. I also witnessed a gentleman come to the counter and explain he was not numbed properly during his extraction and he was in a lot of pain. I was in the chair waiting for 45 minutes and there was chaos in the office I chose to leave. I forfeited over $400 that I had already paid them after I refused treatment.Since then I have found an amazing dentist, I couldn’t be happier with my decision to leave. In my opinion you should never let anyone do work in you mouth if you cannot trust them. I don’t trust a single person in this office.

Was told they accepted medi-cal but when I arrived there, the front desk told me I have to pay out of pocket for X-RAY. The place was also packed and very dirty looking, would not recommend. Also, they keeps calling about rescheduling AFTER I told them I canceled it MULTIPLE times. It felt like spam calls.

I will preface this review by saying the staff was friendly and maybe I caught them on an off day...BUT Im very frustrated with this place.I had an appointment at 11:30 and arrived early to fill out the necessary paperwork. By the time 12:00 came around, I had been waiting for quite some time, so I ask the receptionist how long they anticipate it will take for me to be seen. I was told that it will still take quite a bit of time. Isnt the whole point of having an appointment to be seen at least relatively close to that time?! I had to leave because I didnt want to wait for hours to get a simple cleaning.In addition, they werent enforcing masks to be worn in their waiting room. There was an entire family not wearing them and nothing was said.Complete waste of time. Hoping that I just caught them on an abnormally busy day..

They did a great job on a tooth removal they explained to me the procedure and made shore it went smooth and painless thank you guys all the staff there are Profesional and trying to meet everyones needs at such a hard time

The new doctor is a some thank you 😊

Avoid this scam facility!!! Even if you have insurance They will make up unnecessary charges and procedures. This place is a total mill and they had 10 people in at the same time for an appointment. Total scam!!!!!!!

If I could give zero stars I would. This is the worst dentist I’ve been to. They take forever to see you (waited over 30 mins when I had an appointment),when they eventually saw me they said I had to come for another appointment to get a cleaning. After spending over an hour there. Rude and no apologies.

Totally upset with this place. Its hard enough to get an appt here for ortho and my daughter had an appointment for 12:30. My daughter hasnt been to the ortho in 4 months due to COVID. She has broken bracket and wire sticking into her gum. On our way to the ortho my car decides to only go 20 miles per hour, as you can imagine how stressful and scary our drive was but I kept going because she needs her braces fixed and I arrange for a friend to pick her up and take her home. I get there drop her off and head to work 2 miles away hoping I make it. Halfway to work she calls me to tell me her dentist is not there she went to lunch and she was asked if she can come back at 2pm for her appt. Then I find out ALL staff went to lunch she is locked outside waiting for her ride! Not professional at all. I will be calling and complaining to all the higher people I need to. I am normally NOT a complainer but this was ridiculous.

Yikes. Horrible experience--really wish I had read the reviews here first.

Ms.Veronica helped explaining how my treatment was going to be. I really liked how she took her time with me and my wife to explain the finances. Thank you for helping us. We are definitely recommend Wester Dental to my friends

My visit at the Western Dental office in Downtown San Jose, CA was a pleasant one. Even though I received bad news in my opinion in terms of my insurance not covering Deep Cleaning and Antibiotics, the Staff remained calm as I went on a rant. I appreciate the Staff for being honest with me and telling me to look on the bright side. My insurance can approve it since my gums in areas are at a 5 or 6 and I need Antibiotics, I could be approved being that those numbers are considered poor and the patient actually needs the work done on their teeth. I hope it works out for the best. Western Dental was awesome!

I came in for my appointment and i was helped in the back by Carolina. She was very nice and knowledgeable regarding my treatment. And answered all questions i had and my payment options regarding 2 implants. Definitely satisfied with my visit.

Front desk was really helpful! Its unfortunate Delta Dental PPO or Premier listed them as in-network, but when I arrived they told me they were not. So dont listen to that find-a-dentist tool they have on their website. Much better to call aheadThe building might look a bit run down, but the office staff was pleasant and the service was quick.

Came in over the weekend. It’s always nice to see the same ladies work there . I like that they welcome me and my kids with a big smile and remembering us by our names. Carolina was very nice

Not a good place for your check up dental. There’s no parking. I went once i had to pay for parking 👎👎👎 and it was dirty too. SORRY GUYS NOT A GOOD AREA FOR DENTAL. (Downtown!!!’😏😏

Ashley Salazar was very helpful. She helped me better understand my ortho bills. She was very patient and understanding with me. The whole staff was amazing. I’ve been going here for a year now and every time I come in the receptionists always greet me with a smile.

Was told to give this place a review by a friend who wouldnt do it themselves. Their experience here consisted of getting pumped up of too much gas to the point where they threw up. On the bright side, once they finally finish this procedure, the patient was left with a clicking in their jaw that, once looked at by a real professional, will live with them until the day they die. There is nothing that any dentist has been able to do to solve this problem and every dentist that has been spoken to has said that this problem is irreversible. If you are planning on coming here for bone grafting, dont. I repeat, do NOT go here for BONE GRAFTING. Thats not even mentioning how rude the staff is.

I just transferred here and hands down the best experience I’ve ever had. The receptionists always greet my family and I with a smile and is always very polite. The business manager Ashley was very helpful with the recent bills I received in the mail; I was a bit confused and had questions and Ashley cleared everything up.

Great place in my opinion. Yea, sure, the place is old looking and a little run-down, but most places in the downtown area are. The staff are great to work with. Theyre nice, have a sense of humor, and are really easy to talk to. I have had no problems with them so far. And Ive never waited in the waiting room for more than 15mins. Im always taken great care of and right away :) 4stars because the place is just a little old and should be updated a bit.

After sitting in the waiting room for 30 minutes for my appointment for an exam, cleaning, and crown replacement today, the lady behind the front desk told me that the dentist I had my appointment with did not accept my insurance.I made the appointment 2 weeks earlier, why didn’t the person who made my appointment nor anyone in the past 2 weeks confirm this?I blocked out my afternoon and actually was already at the office and waiting 30 minutes for I was informed this!

Western Dental is very professional and friendly. The receptionist Veronica is really nice and she always helps out with scheduling my appointments. The dental assistant Fernando is really great at his job he always makes sure my daughter feels comfortable. Dr shastry does my daughters braces and shes one of the best doctors there. Every time I go in for my appointment I look forward to it because the staff and the service is wonderful.

When I went into the office to make an appointment the office was super busy. However the girls in front always kept a smile and helped each person. I was helped by Veronica and she made my day. She is always so happy and smiling. And helps me when I need it or directs me in the right direction.

I am certain the the positive reviews are false. This place is horrendous. It is filthy and is operating unlawfully. Their practices are egregious as they oversell and scam people. Thankfully my husband was smart and walked out after presented with a $8,000 cost estimate (from a very pushy provider and this person should have their license revoked). They tried to run his credit immediately to finance the cost. It happened quickly so he left. He then found another in-network provider who was confused by Western Dentals approach and charged him $80 for the deductible. Western Dental on Santa Clara Street is unethical, dangerous and predatory. It scams and cheats and takes advantage of people who may not understand the system, may or may not have insurance or speak the language. I am certain they will face a class action lawsuit or be sued individually for malpractice. PLEASE STAY AWAY FROM THIS PLACE.

Long wait so far. Came right on time for my appointment but its about an hour later and Im still not called in. The good thing is that I called for this appointment yesterday and everywhere else I called had several weeks before I could be seen, so thats nice. Ive had a week of discomfort and pain because of my wisdom teeth and you wouldnt believe how difficult it is to find a clinic to help you if youre on Medi-Cal, so its great that they got me the appointment so quick to at least do the new patient exam, but Ill reserve judgment for the whole experience once Ive actually been seen.A note about the paperwork you fill out- read what you sign. Particularly the Arbitration agreement. You DO NOT have to sign away your right to a trial by jury (in case of a malpractice lawsuit for example). You can just write refuse to sign. Do some homework regarding the practice of arbitration, its usually not in your best interest to agree to this.

Their staff at this location were amazing! They made my daughter and I feel comfortable and answered all of my questions! The business manager Ashley and Dr. Nadella were so nice and easy to work with! Definitely coming back!

The staff here is great. I’m always greeted when I walk in. The manager Ashley is especially great. She was very friendly and professional; she helped me out with the complications with my insurance. Definitely recommend this dental.

I came here very afraid because of all the bad reviews online but rest assured, people, this is a great place to receive work done on your teeth! The wait time is normal and i was seen not too long after filling out my forms. Dr. kwon was beyond sweet, helpful, and informative. Vanessa was the receptionist and she spent so much time helping me understand and choose billing options, i was embarrassed. She was super sweet about it though and we figured out the best option for me, saving me money in the process. I received my dental work from Dr. Emami who was perfect, no exaggeration. I was hoping to have my work done by Dr. Kwon because she was my familiar, but now i trust and love both doctors. Please dont listen to the bad reviews about this place. I firmly believe they were written by people who were mad at their insurance coverage and in pain. This place rocks.

I had a very troubling experience. The office wasted my time for an hour to only tell me that the doctor that was going to see me went to lunch instead. Excuses were made that its a clinic and we see multiple people when there were only 4 people in the office. All us had earlier appointments and were not seen. I sat in the chair for almost 20 mins before I questioned why I was not being seen. This was very unprofessional. Im very disappointed.

Well, this is my first review in my life. Im currently still at this place. My appointment was at 12pm, its now 2.45pm, so 2 hours 45 minutes have passed. Also, they took 2 people before me, the first one came here about 30 minutes, and the second one about 2 hours after me. And one of them filled a yellow form, so I guess this is his first time here. Oh by the way 2.5 hours ago I asked them for soap to wash my hands in their bathroom, they said okay but still no soap in the bathroom. Well they just called me in for my dental work but I refused to get in, I told them that my appointment was 2.5 hours ago. They said okay, Next please! 😀 Now, I am waiting for my wife, she is having them clean her teeth. Also her appointment was at 12 pm.So for a simple cleaning you need to wait minimum of 2.5 hours. By the way, I dont think they forgot the soap for the bathroom, because they remember my name (Ugur). They lost 5 more clients, addition to so many others. The time is 2.47pm right now and were leaving. Take care...

Very nice employees, only been there twice so far and they have been assume .

One star is a lot the worst place ever

This dental is great. I’ve been going to this one for a couple months now and every time I go my experience is always great. The receptionists are really friendly.

This dental is great. My whole family goes here and we always have a great experience. The receptionists and doctors are always really nice. I definitely recommend this dental.

Ive had two horrible experiences here,both times they shattered my good teeth that they werent working on and they left tons of shrapnel when removing my tooth,couldnt think of a wprse place,please do not go here

Dr.Aggarwall was so kind and she is busy but she took time to ask what did I want to start in treatment if I was In pain one side more than another . And her financial person was wonderful with explaining what payments I can afford. Thank you again

Orthodontist changes every other month and not at all helpful when you get your braces off. They will make you wait 2-3 months just to get the retainers corrected. They didnt even provide correct retainer for my lower jaw in the first place. They are not at all patient oriented. Even with an appointment they will make you wait atleast 30-45 mins to get in. Care for patients who spend 1000s of dollars on getting a decent service.

If I could rate it lower, I would. Western Dental is awful. They wasted an enormous amount of my time, leaving me in a chair. And I didn’t even get a cleaning. It was a consultation, and there were no other patients. Despite sharing the same company name as the other locations, they do not communicate with one another. One cannot simply ask to transfer records. One must sign a request for printed records and physically take them to another location. But by then the records are too old and they insist on new x-rays. I have nothing good to say about this location or their Downtown location. I left a bad review on Yelp also. Just beware and don’t waste your time.

The staff are very patient and nice. They made the whole braces process easy for me to understand. 😺

The receptionists really helped me and my son understand how the whole braces process works. They were very patient and thorough.

This dental is the best I’ve been to yet. They have great service. They were quick and professional.

When I first went to western dental I didnt know what to do when I step up to the receptionist carina she was so helpful.she knew everything and if she didnt she figured it out right away she made me feel comfortable I will definitely refer people to this place

The staff were great. They were very patient and easy to communicate with. Definitely coming back.

Ashley Salazar was very helpful. She was very polite and patient towards my family. 5 🌟 for sure.

You guys have been so patient with me! Ive cancelled on you ? Times.. I appreciate your willingness to listen to my concerns.I cant wait to see my new teeth (dentures)!

My experience here is always great the staff always have a smile on their faces witch is welcoming also Ashley is very kind and helpful with everything I need from my visit thank you for taking care of my smile! 😁

Pretty expensive and bad service in general.for a regular visit you wait more then an hour since they have low personal .and the lates ortho Dr. asian girl very bad attitude with the clients and does things very sloppy .looks like the helpers dont like her

This location is a little out dated. But everyone is really nice. They greet my mom and I by name. Dr. Shastry my orthodontist is awesome. You can feel she cares for her patients. And Dr. Nadella my general dentist is great too. They are so caring. Ashley the receptionist and Veronica are the best they always have a smile on. Carolina their PCC is very knowledgeable and she speaks Spanish so it makes it very easy. Thank you so much for that you guys do.

If you are looking for braces.. DO NOT come here! I regret signing that dam paper..well any type of treatment really. (I also had wisdom teeth pulled, fillings, etc) Ive been coming to this location in particular for well over a year now..the average wait time for me, at the minimum is one & a half hours. today was 2 hours but two weeks ago I had an appointment but no one ever seen me! (I left with an appt for today) The last 3 appointments were to put brackets on my front teeth..BUT they just keep prolonging it and now its 3 months of nothing! And they wanna wait another 4 weeks, f%#& them! Wasted money and time.. I finally am transferring to a new office.. Didnt wanna pay to see a new dentist (transfer fee) but decided time was more important than the money.. hopefully things will be better at another location

Worst experience ever !

Called to ask about prices over the phone for a general cleaning was told Id need to stop by the office to get that info. Thats really inconvenient to get such simple information.

I had a great experience with this Western Dental. They were prompt as well as professional. The staff was very friendly and polite.

I made appointment for first time cleaning there. I waited 30 minutes after appt time, and they informed they still needed to confirm my dental insurance information with my provider which they should have done before my appointment. I left without cleaning, and I will never return.

EDIT: I emailed the Patient Care Team on 1/16/2016 with many follow up and they have not replied. This company is a joke.I wish I could give them less than a 1. Prepaid for service that I did not need to get done and will not refund me. They keep on giving unacceptable excuses.Giant mistake coming here. Please go somewhere else.

Welcomed by a smile when I came to check in. The business manager Ashley checked me in. She was really nice. I had questions about my insurance and she answered with full knowledge with how it works. The doctor that did my exam, Dr. Nadella was pretty light on her hands. She told me step by step on how we will phase out my treatments. And then met Ashley again at the back. She does it all!! She went through financials with me. Offered me 2 payment options. I couldn’t do the first option but I was willing to do monthly payments w/ no interest through Care credit. I loved how we did all that using an iPad. It took me literally less than 5 mins to get an answer about me getting approved. We did paperwork’s and she explained each paper as to why I am signing it. She then helped me move to another chair to start treatment and Dede the assistant was awfully nice too. Thank you guys for being A1 on my visit today. See you on my next appointment.

To avoid at all cost!If I could put zero star I would!Inconvenient location, dirty lobby AND dirty office and equipment! There were dust and dirt everywhere which made me and my husband very unconformable and never want to go back there.Also the dentist didnt explain anything despite our numerous questions. Huge lack of communication with the patient.Be aware of them milking your insurance company, this is all they are after! They took about 20 X-Rays for me and my husband respectively which were completely unnecessary and again didnt get any explanation when asked. The tried to charge my husband $3000 and $7000 for me. The dentist refused to give a cleaning to my husband who has great teeth, advancing the excuse that he needed a deep cleaning (whiwh is more expensive of course). We didnt insist because we just wanted to leave that place asap anyways. This visit was a waste of time and money for my insurance.The next week we found an amazing dentist that quoted my husband $0 (zero) and $2000 for me. She gave both my husband and I a cleaning and gave me a detailed and resoannable plan of the dental work I need for the next few months. I showed the quote that Western Dental to my new dentist and confirmed that they were a lot of unecessary work and procedures listed on the quote.Save yourself some time, money and worry by looking for another dentist that is NOT Western Dental.I guess the one star can go to the front desk ladies that delivered an okay experience.

To Dr.KhatriGo and leave metal in my throat and I have a seizure your doctor is lame yeah maybe if you hadnt left ginormous pieces of metal and enamel in my throat and had me gagging I wouldnt have had a seizure I told you that I was choking on it and you said WASH IT DOWN WITH SOME WATER WHAT IS YOUR DEAL MAN ITS PATHETIC, YOUR A DENTIST YET YOUR CUSTOMER SERVICE IS AT ZERO SORRY IM JUST BEING HONEST GET SOME BETTER DOCTORS BECAUSE YOU SMILING IN MY FACE MADE ME FEEL REALLY UNCOMFORTABLE AND UNWELCOME THANKS FOR MAKING ME HAVE A SEIZURE BY HAVING ME CHOKE ON METAL WASH IT DOWN WITH SOME WATER YOUR SICK

I wish there was a zero star to choose!I went there for the first and last time, I had an appointment at 11AM, I waited 4 hours!! yes till 3PM, then after the doctor finally was free to see me, I told him i want to do the basic cleaning, so after checking my teeth he said I have some gum disease and he have to treat my gum and I need deep cleaning which will coast me 1200$ !! I said no thank you I want the free cleaning that my insurance pays for, they said we cant do that we already diagnosed you with gum problem!! so after wasting 4 hours I left and cleaned nothing!!

Sorry to say this time around for a dental my hands go hands down for westren Dental the people are awesome and the plans are great and they are helpful to get you the best ascents for you needs.thanks Terri and Doc Aggarwal great work

I hate this location. It’s super slow. I have waited up to 40 minutes in the waiting room, after when inside I have waited up to 1 hour to get seen. Total waste of time. On top of that there is crack heads all around downtown and makes you feel real uncomfortable, they bang the windows, they try to come in and use the bathroom the scenery is just really bad.

WORST DENTIST EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :(This place is SOOOOOOOOOOO BAD!WORST DENTIST EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :(Like so many other reviews you will read its all TRUE! They will keep you for larger amounts of time. I waited for 2 Hours and 45 mins. No one was updating me by any means. After waiting 2 hours and 45 mins I just got up and walked out. I had a tooth ache too. Ill have it done somewhere thats sanitary and professional.The place is Nasty - It was dirty and smelled funky.Rude Staff - I was rushed by a rude x-ray tech. Sadly the only part rushed took 5 mins :(No Privacy - Each chair is separated by a short wall.Loud and unprofessional - Its so loud in what feels like a bull-pen.WORST DENTIST EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! :(I was so bored waiting and waiting I was literally reading all the bad reviews and laughing to myself.

Rita vironica and Kyara they were so awesome great personalities really down to earth ppl and they made my time there really easy and fun thank you... again you guys are truly awesome

I am convinced that western dental just scams their customers. Although the in house people are great, something weird always happens with the insurance and the money collectors. This happened to me, my mom, and my cousin on seperate occasions, at different locations. They say your insurance covers the procedures your getting and you sign or pay the part you insurance doesnt cover but, somehow you end up getting sent to collection for not paying for ur procedure 🤔. They do not allow you to get any procedure done without paying first but somehow something happens where you need to pay more. Worst part is they never send a letter or call so what you supposedly owe has now gained late fees and interests. Just avoid western union as a dental company. They scam their customers, and there is nothing you can do about it. You have to pay the money you supposedly owe because if not it will hurt your credit. And the worst part of all this is that it is all legal and backed by laws

The employees are great. Theyre very friendly and easy to talk to.

Scheduled an 11am appointment, they told me I wasnt even in the system and that they had no record od my appointment. Waited 2.5hrs for a terrible cleaning where they blasted water all over me constantly. They told me I needed to pay extra for a fluoride treatment. I figured this was in the toothpaste they use so they told me i was finished and that I could leave. As I was paying a lady ran out and said oops we forgot please come back, right as I was paying for it!! I almost paid for something I didnt even get! What a terrible experience

I find it very unprofessional that one of your employees has been bad mouthing your place all over Facebook. Her name is kyara. The only reason I can see it is cause she put on Facebook she works for your company so anything she says is linked to your workplace. I’ve sent the manager screenshots of it through email and no response. So you might want to look into that.its really discouraging to want to come there when you have one of your own employees bad mouthing you .

I dont usually accept negitivity reviews at face value. But in this case I will. Gave them a call to ask questions about costs with my dental plan. My plan lists this place as one to choose from. I was left on hold for 3 min to be told it was not accepted? I asked her to look again cause its listed. Ive been on hold for 10 min now and still on hold. Im going to go ahead and pass on this place.

Ashley S. was very helpful. She helped me with my insurance bill and cleared things up.

The staffs are courtesy & answer all my questions professionally.

The parking not to great hear

The Receptionist are great. They were very kind and patient

They treat everyone like they are drug addicts if you have serve pain after a tooth extraction

Worst management ever . Rescheduled me twice . .the day i had appointment. after waiting for two months they told me they dont except my insurance even though they knew it in the first place

Came in to make a payment and the ladies were so kind and helpful

First off the first few times I came in I waited for hours with never being seen. Than I got a referral from another Dentist and finally my 3rd time I only waited about 10 min before being seen by the os Dr. EmummyDr. Emummy, the os for many western dental locations is awesome! He goes to a different location every day but i saw him at the downtown location. He is nice, funny, friendly, explains everything in detail, gental with giving the numming shot, and most importantly he is good at his job. He took 4 teeth out, after getting num it took about 10 sec each tooth with no pain or problems. He deserves 5 plus stars, but he only does os (root canals and extractions) I wish he did general as well.As for the office staff, half are good, the other half not, a few ladys were rude and unprofessional, not caring and seemed like they hate their jobs. Thus why I only gave 4 stars.I have an appointment in 2 weeks to get some fillings done and we will see how good general is.As for the os dr, he is awesome and if you need root canal or extractions, I recommend you go see Dr. Emummy!

Went in for a toothache and got same day treatment. Glad my insurance paid for a major part of it. Carolina helped me with the finance part.

Waste of time, walk away you can get better service with the same insurance- poor service

My aunt didnt know english so i went with her. After took me half an hour to fill a complicated form, She went inside to check up. Wait for the dentist half an hour more, she said that my aunt doesnt need a teeth cleaning instead she insists something like gums cleaning, about 800 $ because they said that the insurance dont cover it. And my aunt never go here again

They steal your money then need 40 days to review it in order to refund what they shouldnt have taken in the first place.

I LOVE Western Dental the receptionists are really helpfu and nice.

Ashley S. gave me good info on the dentist and now my son goes there

The staff is very incompetent and rude. I wonder if the dentist are aware of their staff.

Excellent Customers service.

The employees were very helpful and nice

They are not honest in prices. Dentist did not want to talk to you but let staff talk to you with little information about how your teeth be done. Waiting time was about 1 hour. Waste my time.

Thanks for nothing. Terrible customer service. Since my insurance changed last year they couldnt get anything anything ready before my appointment. They were always telling me excuses!

They screwed up the job on one of my teeth

THE BEST!!

The staff is amazing

Excellent work

Ridiculous wait time

I took my daughters and wife to this dentist, my wife was very satisfied with the service and attention of Miss Yadiria, very kind and Dr. Katri, as well as the X-ray team, they were very fast and it did not hurt to take them, thank you very much for that. Maybe the receptionists need to be more attentive and kind to customers. thank you dr katri and yadiria for the kind service to my family