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Perfect Smile Dental Care - San Jose
4180 N 1st St UNIT 80, San Jose, CA 95134, United States
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Perfect Smile Dental Care - San Jose

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Review №1

Been coming here for years. I feel safe & well taken cared of by how the dentists & hygienists handle my dental needs. Diana has been my hygienist for the past 2 years (I think) & I’ve been happy w/ her work, very friendly & makes you feel comfortable all the time.

Ti
Review №2

Diana is my hygienist and she always takes great care of me. She remembers where I commute from, the kind of work I do, etc and it’s always months between when we see each other.The front desk staff is always very accommodating and understanding, no matter who is there. The dentists are responsive, as well. They always explain everything they’re going to do before they do it, as well as reviewing costs before you even sit in the chair.This is the best dentist I’ve ever had for a variety of reasons. It’s worth the 1 1/2 drive for me to keep going to Perfect Smile!

Za
Review №3

My journey with PSDC started in 2015 when I had a dental emergency and had no dental insurance, they saw me on a Saturday and gave me a low cost diagnosis and advised me what I needed to do. While I had to get the work done somewhere else, I told myself when the day came where I had dental insurance, that I would come back to this place.4 years later the time had come.They are nothing short of wonderful, from teaching me proper dental hygiene, to working with me on my payments. Everyone is kind, and considerate.The place is always clean, they have monitors so you can watch your choice of streaming services while they work on you which makes the work go by fast.It is one of those things where I look forward to going every 3 months to get my teeth cleaned - which I am told is weird. But everyone there makes it worthwhile. Dental hygiene is important, but it can be scary, a warm and friendly atmosphere that they provide makes it all worth it.

Sc
Review №4

I LOVE coming here. I always feel taken care of. A little pricier than some others but you’ll understand why when you get the quality of work they provide. Also, all the staff is super friendly and they laugh at my jokes! Weather they are funny or not is a different story.

Ja
Review №5

I love love this place! The staff is amazing, I look forward to my appointments. They always do a great job and always make me feel comfortable & safe when getting work done.

Jo
Review №6

The team at perfect smile are great and very professional. They give personal text messages of your appt date/times. Diana is precise and thorough as a hygienist, she’s also very gentle. She’s knowledgeable in her field and she takes great care and concern in my overall oral health providing tips and resources. The dentist is very friendly and always giving great advice.

An
Review №7

Last week I had my regular cleaning services in Perfect Smile Dental Care. Mina, my hygienist, did a great job. I really appreciate high level of coordination that exist in Perfect Smile Dental Care team. It makes every visit enjoyable and well planned in advance.

JT
Review №8

Diana’s my favorite hygienist there but they’re all good. Always does a thorough job. I walk out with teeth looking and feeling very clean.

Na
Review №9

I’m very happy with hygienist Anh. I have very sensitive teeth and she makes a cleaning always very carefully so I do not experience any discomfort after the cleaning.

Ru
Review №10

Excellent service and good humor. Learned to store my flossing picks in the shower, so I can increase my flossing track record while I take a bath. Its worked wonders so far. Thanks to my Hygienist - Misty 🦷🪥😁.

Ke
Review №11

Thank you Perfect Smile Dental for looking after my three daughters and their smiles. You are professional and caring and that makes all the difference.

Fr
Review №12

Im glad that I found this place when I did. The staff here are a wonderful group of people. They are as thorough as can be assuring that you understand where you are with your dental health, as well as the financial side of things. Dr. Le has proven to me that Im in good hands in trusting Perfect Smile with dental work. I wish them the best in the future of their practice and look forward to future work done here.

me
Review №13

Very nice experience. Always warm and friendly, explained details about the issue and how to take care of the teeth healthy.

ta
Review №14

Very clean office. i feel comfortable visiting the office with all the safety handling for covid-19. my regular hygienist always does great job consistently so even i moved out of the area, i still come here.

Me
Review №15

I’ve been a returning patient for the past 7 years, with ~2 years off when I tried other providers. The dentists are very professional here and provide great service. My dentist usually calls me after a bigger procedure to check in and to provide further instructions if needed.

yv
Review №16

The clinic is immaculate, the staff friendly and once they are done taking care of your teeth, you will be ready to audition for a Sensodyne or Colgate toothpaste advertisement. Perfect Smile San Jose is the place to go for dental care.

La
Review №17

Both my wife and I had our cleaning done at Perfect Smile Dental Care and we both agreed that the process was exceptional... The front office side called/emailed before our visit, they had all our information when we showed up. We felt the welcoming spirit as soon as we entered the office.The crew that took our x-rays and pictures kept us informed on what they were doing, they helped us to relax. The process during the cleaning was stress free thanks to the dental assistants who worked on us (Tuananh and Diana). They were warm, calming and made us feel relaxed. Going to the dentist carries it’s own stress but those two angels made our experience enjoyable... Dr. Le was very easygoing in his explaining what we were looking at and what it would take to correct our teeth. It will be easy for us to recommend Perfect Smile Dental Care to anyone looking for dental work. The staff in total hears the questions we asked millions of times and they answered each question until we understood the answer. I know great care is suppose to expect and it was delivered at Perfect Smile Dental Care.

Du
Review №18

I have been going to many offices, however, I must say this office is one of the best. Everyone from front Office, Accountant, Hygienist, Doctor are perfect. Thanks

To
Review №19

I love this office at the first sight. Its clean, hight tech equipments and the service is friendly, helpful. But best of all is Dr Le who works very gently and efficiently. I feel easy with the treatment thank to his much attention to my well-being during the work.Yes, I would highly recommend this dental office and especially Dr Le.

Ra
Review №20

Excellent service from scheduling an appointment online to entering & leaving the establishment. Love love love the energy from the three wonderful ladies in the front and the amazing assistant, David for making our three year comfortable and he did a fantastic job ! Also, Thank you for being super duper patient.Thank you Perfect Smile !

Ke
Review №21

Ive been coming here since 2015 and the staff has always been friendly and professional. Both Diana and Dr Chou have done a great work keeping my teeth healthy!

Li
Review №22

I have been being a patient with Perfect Smile for many years and I never had a thought to work with a different dental clinic. All the staffs there are professional and friendly. Specially shout out to my dental hygienist, Diana. I have really sensitive teeth and she always nailed the cleaning process. She doesnt only do the cleaning efficiently but with a lot of care and patience as well.

Za
Review №23

Great experience as always. Misty was very attentive and always concerned regarding my hygiene needs. Dr Chou as always was great as well. Dental visits are always a positive experience.

ra
Review №24

I had a very good experience here. Dr. Le was very courteous and gave the necessary information about the course of action to take for my dental issues. The hygienists were also very professional during my two visits there.

Ja
Review №25

Staff at Perfect Smile Dental Care have been very helpful and attentive. The quality of care and service is great, and they helped improve my dental health.

DI
Review №26

I am so glad that I found this clinic so close in my neighborhood. Their staff and services are excellent. Dr Diana and Dr Leslie Toy took care of my concerns and did a wonderful job. Thank you!

Se
Review №27

Have been visited the dental care for 5 years. The staff are very friendly, patient, and professional. Dr. Chou is an excellent dentist who shows great care to my dental concerns. The cleaning procedure is very enjoyable too. And you can watch Netflix when you are doing the treatment.

Is
Review №28

I had Misty as my hygienist; she was gentle and easy to work with! Will definitely go back...

ro
Review №29

The best dentist office!!! I think his name is Allen Le. I hope that’s right !! He fixes my chipped tooth! Wonderful job! I can’t thank you enough! Hands down your the best and so friendly was the best part ! GOD bless 🙏🏾💜❤️

Vy
Review №30

Dr. Annie Pham and her entire team are awesome. I’ve been a patient for years now after having some previous bad dental experiences in the past. I’m grateful to have found Dr. Pham. She is meticulous, gentle, kind and she has her ways to make her patients feel at ease.They are the best dental office in the Bay Area...hands down!

Ta
Review №31

Amazing staff and service! They always make sure that Im well taken care of during each visit.

Ed
Review №32

Ive been coming here since as long as I could remember; possibly 2013 or so this is Grade A great service and the best deep cleaning. They get the job done right the first time around.

Je
Review №33

Everyone at Perfect Smile is friendly, polite, and capable. Ive been visiting Perfect Smile for a few years and have had nothing but good experiences.

li
Review №34

Great and friendly staff that always make you feel welcomed!!! Diana is the best hands down 👍🏻

Lo
Review №35

I’ve been coming here for 6 years. Dr.Chow and Diana do amazing jobs.

Ek
Review №36

I have been going to Perfect Smile Dental Care since 2018 and they are great. The staff is very helpful and the doctors are very nice.

Ro
Review №37

Dr Pham and Anh, her hygienist, at Perfect Smile Dental Care did a great job cleaning my teeth and guiding me through the difference between Invisalign or braces. I appreciate the entires team care and professionalism.

Ca
Review №38

The office staff is so pleasant and makes an effort to get to know me. Dr. Le is fantastic and very gentle.

Na
Review №39

Unless you have deep pockets and/or are accustomed to paying out-of-pocket for routine dental cleaning I’d look elsewhere.I visited this location for a regular cleaning last December and was quoted as needing two separate deep cleaning appointments (totaling $500-600 out-of-pocket) with some $60 mouthwash added-in that I had to opt-out of. I haven’t had to pay out-of-pocket for dental cleaning for years, even on long-overdue visits — I challenged the recommended treatment and declined it after the front desk gave me a hard time.Two weeks later I visited a different nearby dental practice who provided me a regular cleaning billed to my insurance with $0 out-of-pocket and no gaslighting or shenanigans from their front office billing. No deep-cleaning was needed, contrary to Perfect Smile San Jose’s assessment.Perfect Smile’s dentists seem really nice but as this appears to be a business chain I suspect there is something rotten about their management given how awkwardly curt their front desk and reception staff get when you question charges or even try to cancel appointments. Their business model appears to be to analyze your dental plan and find out the max they’re able to extract from both dental insurance and patient which results in unnecessary treatment recommendations and pushy billing and scheduling. This is all under the guise of taking full advantage of your insurance benefits when they’re really also taking full advantage of you. They do this after quoting a typical $0 out-of-pocket cleaning (prior to dentist assessment) to get your foot in the door.I feel bad for anyone getting duped into paying $$$ out-of-pocket when there are non-scammy dental practices nearby that are also high-touch but actually care about their patients’ financial well-being.

OS
Review №40

Excellent staff providing excellent service! 5/5

Ki
Review №41

Truly top notch care! *All* of the dental doctors, assistants and front desk receptionists are super nice, caring, extremely professional, very organized, attentive, diligent and always offer great advice and best practices at every visit! I just finished my Invisalign process with Dr. Pham who is seriously a magician and makes it all seem effortless! I’ve also gotten my top wisdom teeth pulled here, a filling, teeth whitening (soon!) and all of my cleanings for the past 5 years. I am here very often 😅 so I’ve had experience with pretty much all of their doctors and assistants and each encounter feels personalized (they remember me and our convos!). The doctors and assistants make me feel super comfortable. They’re all very communicative on what they are doing and why...and also encourage dialogue so if I feel discomfort at all to let them know; they also typically check in and ask how I’m doing during the visit. Oh and also, they let you watch Netflix while you’re in the chair haha Perfect Smile is the best 😊!

Se
Review №42

Fantastic dental office! Always an amazing experience with friendly, warm and professional staff. They properly take great care of you and have new high quality equipment. Dr Chou is the best!

Ma
Review №43

They are very nice and professional and take great care of your smile!

Sw
Review №44

The hygienist Cindy was very friendly. Explained everything she was doing. Made good recommendations for future dental care.

Ja
Review №45

Always provides first-rate dental care!

ia
Review №46

I hate the dentist to be honest but the dental team here made my experience as painless and seamless as possible.They had great COVID procedures implemented throughout the patient process.The front desk was friendly, efficient, and communicative. They did a great job at explaining my insurance and ensuring I gave informed consent to the prices/procedures.My dentist checked my teeth via hand, x-ray, and pictures. She then patiently reviewed these things with me on a monitor, answered questions, and made recommendations. Like I mentioned earlier, I hate the dentist because it gives me a lot of anxiety. I mentioned this and I felt that her team did their best to accommodate me and be gentle. I was most impressed by my dentists communication skills.This practice leverages good dental technology, a well implemented digital record keeping system, and a very capable staff. As a result they output an efficient and high quality patient experience.For the sake of continuous improvement a few suggestions just because:1. The new patient form was a bit confusing and required some repetitive input; this form was a slight annoyance that gave a poor first impression when compared to in reality a really great front-desk (forms, check-in, check-out, scheduling, etc...) experience.2. Everything is recorded digitally and with that I assume there is a ton of data that can be tabulated and used to understand a patient baseline which might be helpful for optimizing care. I also think this data can be utilized to continuously track and improve metrics around preventive care, patient outcomes, etc...

Al
Review №47

The team made my experience the best it could be. And they had a great COVID protocol- I felt safe. Thanks

He
Review №48

Ann my hygienist was patient and sensitive towards my dental treatment

Ci
Review №49

I went in for my usual cleaning, but this was the first time since Covid-19 restrictions were in place. Perfect smile dental was closed to implement their safety precautions, and it really showed during my visit today.Beyond the usual sneeze guard and face shields, perfect smile went beyond by purchasing two machines that help sanitize the air and keep air/water particles contained. I also had to rinse and wash my hands prior to sitting and getting the cleaning. This is pretty new, and I felt safe before, during and after my cleaning. I would highly recommend getting your teeth cleaned here, and not to neglect them during quarantine.As for the cleaning, stellar as always. 👍 thanks again for opening back up!

Na
Review №50

Ive been a patient at about 6 or 7 different dentist offices in my life and Perfect smile is miles better than all of the others. The staff are so friendly and with the pandemic going on they have taken amazing measures to ensure patient and staff safety. They are also very thorough and they wont try convince you to do a procedure when its not necessary. Amazing work

ju
Review №51

Dr Le and his team are amazing! professional, kind and impecable work.

Mi
Review №52

I have the WORST dental anxiety, to the point of not having x rays done for over 7 years. Needless to say I needed some serious dental work done because of this.The entire staff has made each visit a pleasant experience (as pleasant as fillings can be haha) and has been so caring and attentive to my anxiety. Everyone that works there is extremely personable and really make an effort to connect with you.Dr. Leslie Toy has been an amazing dentist to work with and I couldn’t recommend her enough! She’s call to check up after every appointment and makes sure everything is going great afterwards. This is the place to go if you’re needing any kind of dental work done.

Da
Review №53

My family and I received excellent dental care at Perfect Smile in San Jose. The ladies at the front were more than welcoming and the clinical staff were absolutely great. My family felt absolutely comfortable with their dental experience.

Dv
Review №54

Great hygienist in the team and very friendly staff.

Ri
Review №55

1st visit here and the whole staff is nice and friendly. Extra measures being taken right now for keeping everything clean and everyone safe. Definitely going to continue coming here regularly. Thank you

De
Review №56

I have been going to Perfect Smile for almost 5 years. Going to the dentist isn’t my favourite thing to do but the team here have always made sure I’ve had a positive experience. I highly recommend my dentist, Dr. Toy not just for her knowledge and expertise but for always making sure I am comfortable and taking the time to explain everything.

Ka
Review №57

Great service and friendly staff.

Ra
Review №58

Perfect Smile is great. I recommend them to everyone. They take photos of your teeth show you what is wrong and at the end they show you your progress. I love the transparency. Plus they have Netflix so you don’t have to hear all the drilling and scraping. The only thing is dislike is their 60 dollar cancellation fee. I had to go in with the flu to avoid that fee. When you have the flu the last thing you want is to have someone drilling your mouth. Not only that I put the entire office at risk with my virus. If someone is sick please waive the fee and let them reschedule.

Da
Review №59

Front staff is great. Always helpful, detailed, and great customer service. My dentist appointments so far have been a great experience as well, no complaints.

Ju
Review №60

Very friendly, attentive, and painless!

X
Review №61

I had a great experience in Perfect Smile Dental today. The arrangment is super efficient during this special covid time. I could book an emergency appointment one day in advance. Dr Leslie treated my molar teeth effectively and constructed am action plan. Considering I am going to relocate, Stephanie booked the same day slot for me with Dr Allen for execting the action plan. My teeth were treated well by both doctors. Great Kudos to the team and thanks a lot for the careful treatment and detailed explanation.

Be
Review №62

OK, more than once now Ive caught them adjusting my bill and shifting things around. They accidentally over charged me at one point and the front desk promised theyd refund me or it would go towards next time. I show up next time and lo and behold the price has suddenly increased for the service I got with no explanation.I have never previously argued over a bill for over ten minutes other than with Cox on the phone before coming here. In the handful of times Ive come here, theyve argued with me twice. The dental care is actually pretty good, but after this last pricing mix up 0% chance I can trust them again.Read the yelp reviews, they all say the same thing about shady billing. Sad to see. To all the dentists I saw: youve been great, sorry I wont be coming back here.

Ca
Review №63

This place is great. They have all the bells and whistles in dentistry. I swear every time I go that ultrasonic scraper thingy gets quieter. I feel they are invested in the health of my teeth and they are being extremely cautious about the Coronavirus.

Am
Review №64

I have been going to this office/Dr. Pham for about 6 years now and cant recommend them any more highly. I have had a few crowns done and fillings replaced in addition to regular cleanings, etc. Dr. Pham is gentle and thorough. I have confidence that she has my immediate and long-term dental health in mind at all times. She has high standards and I know that I can trust that she has carefully vetted all of the dentists and hygienists who work there. The front office staff is always friendly and helpful. I have been to the office since it re-opened after the Covid-19 mandated shutdown. I have always been confident that they maintained a top-notch clean and hygienic environment but was blown away by their investment in even more in state-of-the-art equipment and procedures. It shows how seriously they take patient and staff safety. It is a bit of a drive for me to get to this office, but it is definitely worth it.

Ma
Review №65

Perfect smile has the perfect team!

Br
Review №66

At first I was terrified of going to the dentist. But now Perfect Smile Dental makes me feel comfortable and at ease. I’m a pro now!!! 🙂

Ma
Review №67

Imagine you are going to a spa, well, or maybe an almost exclusive movie theater, having a film at your selection and a “teeth massage “ by the top notch professionals, how does that sound to you? Actually that is my recent experience at Perfect Smile Dental North First Street. Did I mention that I went there to have a crown removed and replaced? There is no better dentist than Dr. Pham. The depth of her professional knowledge, the keen acuity of spotting problems, the dexterity of her surgical skills and the right pinch of anesthesia and the list goes on and on......

Te
Review №68

I went in for my 4mo check-up and cleaning since Ive previously had cavity and plaque issues. I already knew Id be safe bc my sister was a priority patient and went in already, but my own experience proved my feeling right.A temperature check and hand sanitizer right at the door, plexiglass everywhere. Literally 1-2 humongous air purifiers in every room. They have you swish hydrogen peroxide for 30sec before you sit down to get looked at. And! They point what I can only call a large air duct sized, quiet vaccum at your face to continuously suck up any wayward particles while being worked on.

Ke
Review №69

I had a great experience at perfect smile today! They are taking extra measures to keep everyone safe, less ppl in the office, masks, etc. thanks Perfect Smile Dental Care!

Y.
Review №70

Honestly, especially in a time like this dealing with COVID 19, Perfect Dentist has been very helpful and quick at assisting my needs. I had a sharp and terrible tooth pain that my previous dentist was unable to diagnose the problem. I decided to schedule an appointment with Perfect Dentist online and informed them about my pain. Immediately about less than 30 minutes I received a call from Susan. I called probably 10 dentist offices and and no one could schedule me in immediately and if they did, it wouldve been a 1-2 week wait. Due to COVID and July 4th weekend, they were able to schedule me in the next day. My first appointment, I was seen by Dr. Lee. Im extremely thankful that she was able to diagnose my tooth problem less than 30 minutes, which Im questioning about my former dentist who kept telling me my teeth is fine... She referred me over to Dr. Le to help release the pressure from my tooth in the same day. I came over to their other office and was welcomed by their front desk. Dr. Le took me in and was very careful and gentle at handling my tooth. During the procedure, he often checked on me and making sure Im okay. Growing up I dont like visiting the dentist because previous experiences, but Perfect Dentist has given me a different approach and I really look forward to my dentist appointment. They are very quick, especially Shannon, at responding to my needs and Dr. Le even gave me a call in the evening after the procedure to check in on me. More than just great customer service, its their knowledge at assisting questions and explaining that I feel safe and assured about their quality.

Ti
Review №71

They have been great especially through COVID. Solid staff, very thoughtful and have been great in terms of logistics and quality of service.

Mi
Review №72

I am a client of Perfect Smile for 3 years already and I would recommend this place to anyone who is looking for a good orthodontist. :)

Jo
Review №73

Very efficent, upfront pricing and ready to provide sameday treatment. They have safety measures in place to stop/reduce the spread of Covid-19. The staff is knowledgeable, very friendly and seem ready to answer any questions one may have. Dental equipment seems current as well.I recommend this Dentist office

ni
Review №74

Awesome staff!

Su
Review №75

The patient reception team was fantastic and helped schedule my walk-in emergency immediately. The doctor and assistant team was fantastic - it was obvious theyve worked together in sync a million times and basically have the procedure down perfectly as a team. Thanks.

me
Review №76

Very nice and clean office. Doctor and staff are very friendly and warm, also very detail explained for questions and concerns! Nice experience!

Al
Review №77

This review is for my first appointment, I absolutely loved everything from the office cleanliness and setup to the thorough explanation by the staff about the billing.Dr. Le made sure that I understood my current teeth condition and the recommended treatment plan.I loved the Netflix movie while treatment is in progress, a great distraction so the patient won’t be very disturbed by the dental care being received.I look forward to my next visits to update this review further.

Je
Review №78

PLEASE tell new patients and post a sign about your 48 hour cancelation policy. Also, I have 2 emails confirming that mine was canceled in 24 hours!!! Thank you for rescheduling it.

Co
Review №79

Good deep clean service with Ann this timeUpdated: this time during the cleaning, the nurse hangs the water sucker on my mouth unattended, and that really hurts. Minus two stars for that.Very good service. Also very helpful with insurance & billing :)The Xray didnt take much time as some reviewers said.

Ce
Review №80

Ive been coming here for years to get my teeth done. Ive had many hygienists and theyve all done their jobs wonderfully! I just had a latest appointment yesterday with Julie. Shes new but she knows what shes doing. She had this really bubbly personality and kept me entertained for hours while I had a deep cleaning. Maybe because my gums have healed quite a bit but normally, I get the injected anesthesia because my gums were hyper sensitive. However, this time around, Julie only applied topical anesthesia and I didnt feel any pain sensations. I attribute that partially to Julies magic. Next time you are at Perfect Smile, ask for Julie.

Ma
Review №81

Awesome dental clinic. They helped me find a great dental insurance policy, saved me lots of money and cared about my comfort during procedures. They have Netflix screens and wireless headphones so it goes by pretty fast. The clinic is a new building & its clean and orderly. Highly recommend.

Ja
Review №82

Im a wimp when comes to needles.But Annie Chou was amazing.If any of my grand-kids ever need a dentist, she will be the first on my list.

Sh
Review №83

I have been taking my son here since he was 1 years old. They have helped me figure out brushing and flossing as well as when to use fluoride toothpaste. We just had his 2 year appointment and she showed me how his pacifier was shaping his mouth and how it would be better to ween him off it sooner rather than later. I am so grateful for these wonderful and patient dentists who put up with babies and toddlers!

Sa
Review №84

The office is very clean, well ventilated and very well lit! It followed all the COVID protocol. The front desk staff is very welcoming! Dr. Chao is very thorough and ready to answer any questions posted. Truly enjoyed chatting with her. She explained the procedure and also conducted the whole procedure very professionally! She even took time to contact me at the end of her working day to check on me! I truly appreciate that! The hygeinist staff overall are very professional and very skilled too! Thank you so much. I will be a return client at Perfect Smile Dental Care

El
Review №85

I was very impressed with the office and the way everything was run. They had very nice up-to-date technology and provided thorough care. I came in for a cleaning and also opted to get a filling for a chipped tooth from years ago. They made sure that my teeth were completely cleaned. Some of the scraping did hurt my gums, however, more than usual. Dr. Annie also filled in my tooth after my appointment rather than have me schedule another appointment, which worked well with my schedule.My overall impression is that this is a very well-run, attentive and well-maintained office. I am definitely switching to this dental office.

bo
Review №86

Dr. Le is very experienced at crowns, and cares a lot about his patients. Highly recommended.

As
Review №87

Most professional, friendly, and passionate dental practice I’ve ever encountered. A little pricey, but worth the cost.The office is nice and clean. The examination rooms are cozy and make efficient use of space. You can watch Netflix during your procedure to keep nerves at bay.Dr. Le explained things very thoroughly and takes a personal interest in helping you find out what’s wrong. The rest of the staff are all very welcoming and friendly. They made it clear before and after my first visit what I should expect to pay for my treatment plan.

ch
Review №88

The office staff greeted us with a warm smile. My two daughters were nervous going into the appointment, and they left with smiles on their faces. Dr. Chou and her staff were patient and kind, thorough, attentive, and knowledgeable. Office is clean and modern using current technologies. Great experience overall.

Ta
Review №89

Dr. Annie Pham was my dentist for 5+ years and the main driver behind Perfect Smile Dental in San Jose. I couldnt imagine more precise and caring dentist so passioned about new technologies and modern dentistry. And she always strives for the best materials for the patient, the highest quality of care, always double-checks, always follows up by phone. Its a mind blowing experience every time I go visit her. Her team adores her and she is the recognized leader among all highly skilled doctors at the facility. I highly recommend doctor Pham and Perfect Smile Dental to all my friends, family and my colleagues at Google!

Ja
Review №90

Best all around dentist experience in my life! My daughters and husband are now patients as well and i couldnt ask for better customer service. Have been a patient for many years and not once have I had a bad experience. Highly recommend this dentist office to all my family and friends.

An
Review №91

Awesome staff who are friendly and take extreme care in what they do. The facilities themselves are very clean and modern.

Ga
Review №92

Fantastic dentist. I have had multiple procedures and each experience was great. Dr Le and his team are a delight to work with and I have no hesitation to recommend them.

Ja
Review №93

Dr Chou takes her time to do a good job. She also stands by her work. I had an old crown fall off the other day. She glued it back on the next day. For free.Anh, the dental hygienist works carefully to make the job comfortable yet cleans my teeth efficiently.

Ja
Review №94

I have recommended multiple people to this office. The staff is great, the office is clean, you get to watch Netflix, and they are very accommodating of schedules. The only downside is that they outsource some more major procedures like root canals and wisdom teeth extraction (or at least used to). Dr. Lei runs a great practice!

Ma
Review №95

Really surprised that I did not feel anything when my wisdom tooth got extracted! The doctors were great! Both Doctor Pham and Doctor Le made sure I was comfortable and told me what was being done throughout the entire process. I have received positive and friendly customer service every time I have a visit.

Ma
Review №96

I am writing this review to warn any current and potential new patient of this office, and to highlight the good, bad and utterly ugly parts of my experience. I am going to divide my review in 3 sections: cleaning experience, service from the doctor, service from front-desk.Cleaning: GREAT cleaning service! probably the best I have ever had.Service from Doctor: the doctor suggested I had work done on SEVERAL teeth... I am not talking about 2 or 3... way more than that... including some more invasive service.I went to ask a second opinion from another senior extremely experienced doctor at a different location in San Jose (that I am not going to disclose)... guess what: NONE of my teeth require any work!!! The likelyhood of the 2nd doctor being incapable of making an assessment is close to zero, considering the doctor EXTENSIVE resume.Hence, my trust on Perfect Smile Dental Care did not go to 0... it went to -10. Negative trust means that I am scared of even passing by the area where this office is located.Service at the front desk. I was subject to aggressive pressure: I was told that I had to take care of the suggested dental work as soon as possible or things might have got significantly worse. The aggressiveness did not present in a form of anger, but in the form of pressure to schedule appointments for the dental work. The intimidation tactic used against me (when reminding me about the consequences of my delay in scheduling the service) might have easily been confused for actual care, but it showed its ugly face when the 2nd opinion (from another doctor elsewhere) showed me that there was nothing wrong with my teeth.In the meanwhile, years went by after my last visit at Perfect Smile Dental Care, and nothing happened to my teeth... because nothing was wrong about them. I actually spent time writing this review, because I am concerned that you reader might go through what I went through.

ch
Review №97

This pace ruined my two teeth and make me suffer. It is so over priced. I used Palo Alto advanced dentistry later and pay 80% less with better service. Please stay away from this place.

Ca
Review №98

Best dentists Ive ever visited. Ive had Dr. Choi for the past 4 years, and hes been kind, thoughtful, and understanding. He remembers my family and job, and asks about them regularly. All of the dental assistants, front desk receptionists, and other employees Ive interacted with have been equally delightful!

Sh
Review №99

Diana was super professional and friendly at the same time! Amazing staff.

Ra
Review №100

Very clean facility and friendly staff. Great dentist that take a proactive approach to dental hygiene. Looking for a dentist? I highly recommend this place!

Information
44 Photos
100 Comments
4.5 Rating
  • Address:4180 N 1st St UNIT 80, San Jose, CA 95134, United States
  • Site:http://perfectsmilesanjose.com/
  • Phone:+1 408-435-8000
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dental hygienist
  • Dental implants periodontist
  • Dentist
  • Dental clinic
  • Pediatric dentist
  • Periodontist
  • Teeth whitening service
Working hours
  • Monday:Closed
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–7pm
  • Friday:8am–7pm
  • Saturday:8am–5pm
  • Sunday:8am–3pm
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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