My technician did a good job getting the dark colored dirt coating out of the hardwood, no complaints on the quality of the work. But it seems, and I read it on other reviews, they quote you a low price online and at the job site the price goes up. I was quoted $195 on the phone and let them know the exact sq ft and condition of the floor. The tech said it would be $1000 because there was wax on the floor. I ended up paying north of $900 for what… 480 sq ft of hardwood and 1 hour of work of one technician. Seems I could have thrown in another 1000 and just have it resurfaced. I won’t be retuning or recommending.
Have used their services before. Very hard working professionals. Jesus did a great job on our kitchen floor and one of our bedrooms. Our floors look great! Will definitely be calling again to have them come out to do family room and living room. Hope to have Jesus come back. Thank you for a job well done!!
Excellent. Jose even demonstrated the dirt he took out of carpet with the vacuum. Great service. I have used Stanley Steemer before and I’m a committed customer. Excellent quality and, even better, an excellent price.
Technician did not remove all stains from my sofa after an hour of using the cleaning tools.Not happy about paying $150.00 for this service!!Now that the cushions are dry it does look like the stains have vanished despirlte what the technician thought about 2 stains remaining
Satisfied customer! There was confusion to the arrival, but eventually everything worked out. Juan did a great job! He was nice, dedicated to performing a great job! Carpets came out very clean, spots were gone! I would definitely have more patience next time, and be a devoted customer to Stanley Steamer!
On 07/03/2021 Stanley Steemer sent one employee to our home to perform a full house carpet cleaning and we were charged $342.00. We asked the employee to make sure to remove all pre-treatment and soap residue from our carpet by doing a double water only rinse. He did not do as we requested. After he finished the job, the carpet (throughout the whole house) had a strong chemical smell from the pre-treatment and the carpet dried stiff and sticky with a soap residue which irritated the bottom of my feet and turned them red. I called Stanley Steemer several times and was told that a manager and the owner would call me back to resolve it. I never received any calls back from any Stanly Steemer employee or manager or the owner. After several more calls to Stanley Steemer, on 07/09/2021 they reluctantly sent one employee over to do a rinse only. It did not resolve the problem. I called Stanley Steemer to speak to a manager, but no manager will speak with me or return my call. UPDATE - Today (07/15/2021), after more than half a dozen phone calls to Stanley Steemer, over 10 days after their original visit, a representative sent me an email and I responded.
Jordan came within the selected time slot. Was super friendly and cleaned the carpet in a timely manner. Made the whole process easy. Definitely recommend!
The service technician arrived promptly and was thorough. I had 2 chairs cleaned. They haven’t dried yet. I’m hoping that all of the stains don’t reappear.
Antonio did an excellent job cleaning the carpets and giving great advice on how to let them dry properly!
Service was impeccable. Two reps showed up shortly after I made a Saturday morning call as red wine had spilled all over our rug. They worked quickly & professionally & were very personable. Best part: they removed every spot.We opted for the StainGuard as a result. Great experience.
Very very great experience. Will definitely be using this service again in the future
I was quite embarrassed that I had not cleaned my white carpet in many many years. I just thought it would have to be changed. But Thank You Stanley Steemer, my carpet looks like new again!! And feels so clean and fresh.
Gonzolo and his team were very professional. They showed up on time, did an amazing job and our area rugs and our wall to wall carpet. We have annual contract with them and they come out to our house three times per year.
My dog is ill and had an accident. We needed help cleaning it up. They showed us on time, did great work and were polite and friendly. Great experience overall.
Both Dane and Ishmael where such professionals and respectful. They came in and where quiet, and they did an amazing job. Im very pleased with the service.
Very punctual and professional! Good experiance.
Very happy with the gentleman that cleaned our carpets I would recommend him to our friends
They did a great job! I got my carpets and sectional done. Nice and fresh for spring! Thank You Jose
The team of two showed up within the appointment window and explained how the process would go. They carefully moved furniture and placed plastic slips under the legs to protect the carpet. They did an excellent job of removing stubborn stains, cleaned the carpet, and left it smelling fresh. Efficient, thorough, and friendly. Great service!
Joe came out to service our home today! We was on time, masked up and was very friendly! We was Patient with all my questions and my 18-month-old running around. He did a great job and worked around my kids while they were in school for distant learning. I’ve used Stanley Steemer for the past five years and will continue to use them but I will ask specifically for the technician Joe as he was just like a part of the family. Thanks Joe for all your hard work appreciate you take care and stay safe
The grout was not clean I can do a better job on my hands and knees !!
The first team that was sent out did a awful job. When I called and complained the second team that came out did a great job! The second team should get a raise and the first team should be fired. Of course, their independent contractors so be sure to get the good ones.
This was our second time using Stanley Steemer and once again they did a great job. It was easy to schedule a next-day visit. They notified us in advance by text of when they would arrive. The carpet and sofas were beautiful when they were done.
Excellent work. Area rug, carpet and couch were done totally to our satisfaction.
The service was great and the house feels now nice and clean! Definitively recommends it!
I would highly recommended this service. Very professional and work is very neat and clean. Thank you Stanley steamers.
On time arrival. Professional attitude. My service person was Juan. Juan was thorough and hard working. The price was not as competitive as the others, but I understand this is a big company with more workers and equipment to keep up.
Professional, Courteous, Friendly and they did a great job! Carpet looks great! Thank you!
They came, they saw, they cleaned. Like clockwork. Excellent results. I highly recommend their services.
This was my first time having the carpets in my house cleaned and I was very happy with the quality of service! Both individuals that came to my house were polite, efficient, and did a great job on the carpets!
I have used Stanley Steemer for many years. All the men are clean, polite and thorough.
Excellent job,hardworking, punctual, courteous..
Francisco was wonderful! I had an office where I couldnt move some furniture and I just asked him to do the best he could around an armchair. He really got in there tight and my old carpet looks great! Excellent service and I would recommend to anyone. We keep coming back.
They came here and cleaned my air vents. It was a beautifully done job!
They were polite, efficient, and did a very fine job getting my carpets clean.
Easy and convenient scheduling over the phone.Was able to make an appointment with flexible time slots. Person who cleaned carpets was very professional and knew what he was doing. Price was very affordable, would definitely use this company again.
I had a fantastic experience. My technicians were responsive, timely and thorough. So worth it!
We were able to get an appointment the day after we called and at a time that was convenient for us. The technician arrived on time. He was very courteous and professional. They old carpet looked much better when he was done. It was a good value for the money.
Gonzalo and his partner are very good at what they do. Very professional
Worked well.Clean. Friendly. Wore mask. Explained details to us. Would use again. Thank you.
Excellent job. Use again for sure
They came out early and did a very thorough cleaning of my couch and loveseat after my animal had a few accidents, theyre like brand new. Thank you!!
I had my carpet cleaned as part of a move-in cleaning and Stanley Steemer was amazing! Such thorough cleaning process -- thank you!
Francisco was very detailed, he explained everything before he started the work. He was very accommodating, he moved few furniture items and cleaned the carpet underneath.He used his fan to dry the areas he had shampooed and left few booties for us.I recommend their service.
Amazing job cleaning chairs, couch, rugs and leather chaise! Furniture looks new and smells fantastic! Stanley Steemer will always be on my speed dial!
The cleaning technician was on time, very polite, and wore a face mask.He did an excellent job!
Best carpet cleaning .. If you go to someone else. Your getting second best
Friendly and efficient staff. Great job! I always use Stanley Steemer!
Bryn was on time, very pleasant and courteous. Got to work immediately, with little ado 😊. Floors are pristine, thank you Stanley Steemer. Another great job!
I need to Stanley Steemer for 10 years at this location and have been extremely satisfied with each cleaning that has been done! Every one of the cleaners that has come into my home have been courteous friendly and thorough along with being extremely careful of my Antiques and valuables. I would highly recommend them to anyone!
I was very please with the service of the carpet cleaner very professional and friendly I will use your service again and tell everyone about your excellent carpet cleaning and the professional very friendly carpet cleaner ..☆☆☆☆☆☆
One phone call and they were here the next day. Great work, professional service, and friendly staff. Joseph did a fantastic job of removing pet stains and odor (dogs) from the living room carpet. Thank you, Stanley Steemer!
Antonio did an excellent job, Cleaning my Natural stone. He was very Professional and very kind, and a hard worker.. Thank you
A great overall experience. So professional and thorough. I have used them before at previous places and will continue to use their services.
Jesús did an amazing job! There were black oil stains that has completely disappeared. The chair looks brand new!
Everyone was very friendly and professional. Got here on time and finished the job really fast. Very satisfied with the results.
They did a great job!!!!
Friendly, quick and efficient!
They were so quick to respond. I love them. Dependable and kind. I messaged them in the morning and by 1pm they’re on my front door.I’m happy and satisfied. Thank you Stanley Steemer😊😊👍😉
They were professional and quick and the carpets look great.
Making the appt was very easy. On the day of the appt I received a text message to let me know he was on his way. He was very friendly. I thought he did a wonderful job. I was bummed I didnt have cash to give him a tip and I didnt have a chance to give him a tip when paying by credit card.
Always great service by the employees.. They are very polite and work hard to get the job done right!!!
Joseph N was awesome! He was on time, clean, courteous, and diligent about taking out every single spot! Great work!
Daughter did a crazy thing an urinated on the carpet in her room. Cleaned up, but still smelled. After a few days got fed up and called stanley. Still smelled initially after steamed, but after about 45 minutes smell disappeared. Hopefully will stay that way. :)
They always vibe with a smile and are incredibly courteous. They listen to any carpet problems Im having and solve then, and teach me how to clean or prevent them.
Stanley Steemer did an excellent job with communications and a superb job on my ivory color sofa!! I received a reminder notice the day before my appointment and a text when they were on the way. As the tech cleaned the sofa, he was mindful of the solution getting on my floor throughout the cleaning. He even took the time to go over my sofa again when the dirt had not lifted off entirely the first time. Dependable and great customer service!!
The technician was very helpful with information and he did a great job, I will use Stanley Steemer in the future.
The guys were great. On time, fast, professional and caring. I will definitely use Stanley in the future. The carpet looks new again!
Job is an amazing cleaning technician and a wonderful person to work with. Saul stopped by during the cleaning and I’ve talked with him several times on the phone...he is also amazing. Professional work and friendly people...I will recommend Stanley Steemer to everyone!! Thank you!!
My team showed up on time and gave me the confidence that they were experts in cleaning carpets.Very happy with results.Thank you so much,Marie McDonald
Decided to get my carpets cleaned and called Stanley Steamer, the woman was so polite and set my appointment the next day .The young Gentleman who showed up “ Nick” was on time and courteous and extremely thorough in explaining everything to me. He was organized and neat in his setup and in doing the cleaning job.He was careful in moving all my furnishings and placed foam blocks under all.I enjoyed his positive feedback in caring for my carpet in the future .I’ll definitely use the company and hopefully Nick again:)Thank you, a satisfied customer.James
I have had this same person a couple of times before and am very satisfied with his work. He id friendly, always double checks what he is supposed to do and then does it (well) Maybe a little aggressive in trying to sign you up for future appointments, but isnt that part of his job?I would not hesitate to recommend him for carpet cleaning efforts.
Francisco was on time, very professional and efficient. He ensured all the carpets were cleaned and if needed moved the furniture. I would definitely recommend Francisco.
I want to thank Stanley Steamers for the excellent job that was done in my residential home. Keep up the good work. 🤗👍
Both techs.very professional and very pleasant to have in my home..I will recommend your co. to family and friendsThank you very much for a positive experience all the way around !!
Employee arrived as scheduled, finished in time estimated, was courteous and professional, did a nice job and gave helpful advice re care of rug.
On time and quick. Carpets look good when they left.
Technician was very polite and knowledgeable!!
We are very happy with our Stanley Steamer service today. It was completed in less than 3 hours. The carpet looks brand new (20 years old) and the hardwood is super clean!! Also, he did an area rug without removing it. The wood floor under the rug is not wet!! I was worried about that. It looks like new ad well!! I cant say enough good things. The technician, Opada, was right on time, courteous, and very thorough and quick. I highly recommend!!!
Jose was very considerate and careful did a great job we would love to have him back again
Francisco was on time, professional, thorough and my carpets look great!
We have used Stanley Steemer for years and have always been happy with their service. I have a lot of allergies and it seems to work well for me.
Excellent in all categories. From the minute I called to schedule an appointment, to the completion of service. Great customer service, communication, and Bryn was friendly, knowledgeable, and best of all, the carpets look brand new (they are probably at least 20 years old). I wish more companies operated like this!
I would give them 2 and a 1/2 stars. The techs where friendly and professional. They did the cleaning super fast. But the end results where not that good. They should have spent more time on the high traffic areas. They are still brown and dirty looking. I would not recommend them.
Great experience having my furniture cleaned and protected. They look as good as new! Now, if only my two dogs would keep them that way...at least I know Stanley Steamer can take care of the next cleaning challenge! Thanks!
Very pleased with my service. Both techs were friendly and answered any questions I had. They also alerted me that my cat had been peeing in my bedroom corner, and gave some advice to place heavy boxes in the corners so she couldn’t dig there. Will stick with Stanley next time I need the same work done.
Friendly and professional. Will use them again!
I’m a repeat customer due to their reputation and plan to continue using.
A good job on a very dirty carpet! Only a couple spots wouldnt come out completely. Joe was personable and polite as well as thorough.
The young man who came out was so polite and friendly. He asked me what I wanted done and worked very quickly. He didnt leave any mess. He explained everything that was done. I was surprised to learn that he was new to the job. My carpet looks much better and I am happy.
My carpet looks terrific. Having an old pet who has had frequent accidents, has had an adverse effect on my carpets. Stanley Steamers technician took special care to address those areas and, again, the results have been remarkable!
All was good.... but don’t count on the text that the technician is on his way will be useful. Seems to arrive after the job is completed.
I called Stanley Steamer and was able to get someone out to my home within 2 hours.The two gentlemen that showed up at my home were very professional and clean. They did an excellent job and I will use them again when needed.Highly recommend this company
The guys were on time and very efficient. Offered upgrades but weren’t pushy about it. They did a great job and they were done within an hour.Greg answered any questions I had and he and the gentleman who came with him (totally forgot his name) were pleasant and efficient
The technicians were excellent. They paid exceptional attention to details and troubled areas. Excellent job!!
The gentleman were nice and friendly but my floors are still spotty with stuck on dirt & grim.
I’m not at all happy At all with the outcome of 80% of the job. Two bathrooms look great but the reminder of the house has a lot of discoloration in the grout. I hired Stanley Steamer to get the grout clean. It didn’t work I’m not sure if the grout is supposed to be grey, white or black? I paid way too much and the tile and grout look worse than before SS “cleaned” it.
Jesus was professional, courteous and did an excellent job on the sectional and sofa!
They always do a very good job and are very courteous and professional.
Jose was very helpful and professional. He and his helper did an excellent job! Thanks!