Worst experience ever. They refused to accept my Medical Insurance and were very condescending and rude to me when speaking to them. They gave me no real reason other than clearly not wanting to work with Medical which is ILLEGAL. I called Medical back and they confirmed, THEY CANNOT DO THAT. I have filed a grievance complaint and launched an investigation against this office. THEY ARE CONTRACTED WITH MEDICAL, THEY PAY THEM TO OFFER SERVICES TO ALL MEDICAL PATIENTS!Honestly, I also felt because I am non-asian they treated me with the utmost disrespect. HORRIBLE EXPERIENCE.
Hua Kuan DDS i thought was no good. First of all, he was very concerned about playing his music really loud. I could hardly hear what he’s saying to me. Music blasting on the left side of the dental chair. He was not concerned about my toothache, he suggested I remove my perfectly good root canal tooth instead of being more considerate of fixing it. Rush rush job. Dental assistant are very friendly & nice thou. So they earn the star. I left with the sane problem, totally waste of my time. Not recommended to go here & never coming back. Receptionist abit rude too.
This place worked for me. The staff was friendly and the dentist seemed good. Ive never had a cavity before so the visit was pretty quick. The office and visit was about what I expected. Overall I was satisfied and would come back again.
Dr Lynn Tran treated me with extreme care and expertise. The office is very friendly and professional. I couldn’t recommend it more. This is a health practice a caring place. With love for their work and care for their patients.You’ll never feel like a customer there.They earned my trust.
Excellent care. They are taking the covid safety guidelines very seriously.While I was there I saw them wipe down the counters and door handles 3 times and everyone was masked.Best of all the dentist did a great job. No pain. The assistant did a really good job of keeping up with suction etc to keep me comfortable.The only improvement I might suggest is using warm water to rinse like some dentists do.
I had a dental injury that needed an x-ray and one CT scan according to Dr. John Lu. The staff was very professional with administering these procedures and Dr. Lu found a fracture at the root of the injured tooth, which was bad news. However he gave me options for treatment and prescribed an antibiotic to prevent infection, and and although I havent made a decision on treatment methods, I have a piece of mind and am feeling OK. Thank s Sunset premier.
My first day visiting as a patient- I loved the staff and dentist! They made me feel welcomed and I felt very safe and everyone was awesome! Solid 10/10!!
Very nice people and great service
So you called to schedule a regular cleaning? Forget about it. Heres why.As soon as the x-rays are done, the dentist will prod your teeth and say you need deep cleaning. You push back and theyll tell you thats the only thing they can do today.But you clearly scheduled a regular cleaning two weeks before? NO CAN DO. The front desk will present you the bill for $600 if you deep clean today. You dont get your entitled regular cleaning at all.A scam, pure and simple. These guys are out for the big ticket invoices, only. Avoid at all costs.
Dr.Linh Tran, She is very patient and responsible !
From the moment I stepped through the door everyone was all smiles and seemed genuinely glad to see me and this was my first time there. I was taken care of efficiently, with expert care and knowledge and I never felt rushed. They truly seemed to enjoy their work and pleased to provide excellent dental healthcare; plus I was always kept informed of the next thing that was going to happen. If you need a new dental office this is the place; even if you dont need a new one but want a new one or need a change, call and make an appointment.
Sketchy. I checked my claims and couldnt find all the treatments that were done from all my most recent visits. The most expensive is a Zirconia crown done for $1200. I called my insurance company and they did not receive the claim for it. Im hoping to get reimbursed. Sad that I didnt do research first before selecting a dental provider in my area.Please dont even consider coming here for your treatments.
A fraud. They will fleece you for your insurance then refuse to answer calls. Check their Yelp.
Dr. Sanchez is a great dentist. Hes friendly, gentle, and quick. He actually makes the whole check up experience quite bearable!
Absolute scammers and he messed up my gumsDr. Lu is a fraud
I scheduled an appointment with Delta Dental and Sunset cancelled it. I called Sunset Dental and they argued with me and then hung up on me.
During the epidemic, the epidemic prevention work was done very well, clean and hygienic, and the doctors and nurse assistants were very caring. Although the fillings and washings were uncomfortable times, listening to the wonderful music of the clinic made people very relaxed and overall felt comfortable satisfaction!