Brought my dead computer in there and they miraculously were able to pull out the hard drive and put all my files on a little disc and they did this very reasonably. They were even able to fix the computer but it was getting pretty old and so we all decided that maybe the best thing to do would be to get a new computer. There was a woman in there ahead of me who was ecstatic because they managed to fix her laptop. She was very happy so I think that John there is a wonderful technician and great to deal with and they are reasonable as well. Its always great to have a computer guy that you can count on to go to and I think John is your man. Great place, great experience, reasonable rates and they had patience with me and all my questions. Thanks again!
Staff always cordial, informative and patience with me! Their rates are very reasonable. However, trust & confidence is number one in my book.
Top notch service, excellent communication and a fast turnaround. Highly recommend. Thanks again!
So I had a problem where I couldnt open any application(Days gone, Siege, Tf2, any game) took it in said they would charge me $65 at starting price. waited 5 days for it when I came in the charge me $195 and hardly gave an explanation on what was the issue that I could understand, but when I got home I had to change a bunch of stuff for I can open a application, And now I have very low FPS(in 20 to 40, I was getting 150 to 240 before the problem). I have to give it that they did fixed the main problem but now I have a different problem which makes it where they didnt really paid attention or tested. I would go back but I dont want to be overcharge on something that barely fixed my issue.
Unprofessional and terrible service. Kept ignoring me as I was explaining what was wrong with my laptop, claimed it couldnt be fixed without really looking at it, and then changed his tune after finally seeing that all that was needed was a keyboard cleaning. Then, didnt completely clean the keyboard, yet charged me $35. I dont know where these positive reviews are coming from, but my experience here was extremely offputting.
I was in a hurry to fix my laptop and went to them because they have great reviews. The owner didn’t even look at the laptop much but he immediately said “oh just throw it away” The graphic card on the motherboard is dead”. He told me he can get my data restored and it will cost me $65. So he was nice and even sent me a screenshot of my desktop to see what files to save. I gave him my external hdd and when I come back to pick up my laptop and my extracted data on my hdd he wanted to charge me $260! I told him that’s not the price I heard. It was $60. He told me “You remember we talked on the phone and I told you $260”. I honestly don’t remember and I remember I asked him several times while in the shop and he said $65. I had only one receipt he gave me and it’s for $65. At the end he gave me a 50% discount on the $260 he was asking for. I paid and left. To be honest it’s not so much about the money but he made me feel uncomfortable and needing to explain myself. I just needed my laptop and hdd with me and to be out of there. If the owner is reading this: next time write the price down, explain the diagnostics of the laptop and see if the owner agrees or not. I attached my receipt:
Del is a great guy to work with. He got a repair done for a 5th of the price I would have paid had I asked the manufacturer to repair my device. Would absolutely work with SF computer Repair again!
Great, old-school computer repair shop. Did a fantastic job building my new tiny workstation from components--and finished it quickly. Love this place.
I hope you wont use Dells services. I went there for the first time today, and I was so pleased that I hope hell be as available to help me as well in the future. The experience was just phenomenal. And the price was terrific, too. Go elsewhere. Leave Dell to me!!!
Request a written receipt before you leave machine with them
High quality service. The gentleman shows to be very intelligent and also very polite. My computer was delivered earlier than expected. We were very satisfied with all the service.
They are just stand up, n wont give up until your PC is fixed.
What an awesome place! Ive owned and discarded tons of computers when things go wrong; the price point has gone down a lot. So when my Asus hinge broke, I quickly purchased a new laptop. But the Asus still had a top processor and wasnt that old, and I resolved to have it fixed. I found this place on Google.The guy took it and cautioned that touch screens can be tricky. But he accepted the job, and said hed followup in a week. A week later, call came to pick up the fixed laptop. He took the time to show me why it broke (shame, Asus, shame) and the bill was quite reasonable.If you have something that needs fixing, get it fixed here. Its important to use everything we own to the fullest extent possible. (My new lesson at least)
Thank you, thank you, thank you. I had a peculiar problem with my Acer laptop. One place I called did not want to be bothered. A person accepting calls at another told that she has to do paperwork and has no time for me, literally; I am not kidding.After hearing about my problem, SF Computer Repair rep offered to look at it. Within few moments after my arriving my issue was resolved! Moreover, I learned how I almost destroyed my laptop while attempting to fix it with assistance of YouTube videos. I am a suspicious kind, so later on checked and confirmed that the Master was correct, I was lucky.If you check my other feedbacks, I do not mince words. SF Computer Repair is the real deal!
Fast and reliable service, fairly priced. Knowledgeable staff.
The owner was very patient in the whole process - he helped me with replacing a display on my MacBook that I accidentally cracked. They happen to have an available new screen for me to try on right on the day when I called. Now I have my laptop back as new. Thanks!
I spilled a large cup of tea on my mac book pro the other day. When I called them, they are on the point and told me what to do and what not to do at this point, and explained how they might help me in a very succinct manner.They are competent, timely and are honest. Dell was very gracious and are extremely helpful. I used to go to a mac shop in SF even though the owner of the shop got things done, I dont felt he knows his stuff cold. This place is different. Like I said, competent, honest, timely and no-frills. They also did a few things for me for free as an extra, very gracious. I highly recommend this place.
I need my computer looked at
Ive brought a couple computer issues to them and theyve bee . Great!!! Super nice, knowledgeable, and reasonable pricing. I highly recommend!
These guys are great and have always been able to fix whatever I needed fixed. Honest and technically skilled.
Knowledgeable staff, great service. They were able to quickly diagnose and repair a hardware issue with my machine. Highly recommended.
Great service! Thank you so much
Great! Fixed my broken AC adapter port in just a day and a half, and was nice enough to help me when I realized my charger was also broken the next day. Thank you!
On Monday my laptop fan made some grinding noises, and then died. And Im giving talk on Wednesday. The way friendly and knowledgeable people at San Francisco Computer Repair fixed my fan in about 10 minutes, while I waited. It cost $65. Highly recommended.
These guys are AWESOME! They fixed my older laptop after an unfortunate spill of coffee on the keyboard. It took less time than they anticipated and my good ol laptop was back in business, literally, for me. Grateful to the kind and patient gentlemen who run this place. Thank you!
John & Del were very helpful! My 12 year old Macbook had restart issues & I was very stressed out! -Thinking about all my files that would be lost. I’m a first time customer & I couldn’t be happier! I dropped it off & in 24 hours I got it back working Great/ at a Great price $130. I would highly recommend them again! Very Happy - SF Native- :)
Great service, quickly identified and fixed my laptop. John does great work!
Great service, super helpful ( I brought in a Lenovo laptop for repair). Would recommend!
Super happy with my experience! I thought my motherboard was toast, but they repaired it quickly and professionally. Ill be back for sure!
Same day Lenovo Think pad screen replacement while we were at work. Amazing turnaround, quality work. Just what we needed as we couldnt be without the laptop for too long.
Excellent service. Fixed my laptop.
Quick fix with great price!
These guys are amazing! They estimated it would take at least a week and a half to replace my MSIs fans but did it in 3 days! 10/10 will recommend to friends
Del is so great! He took my call pretty close to closing time and stayed to help me out with a swollen battery. He was very fast and explained things to me about my laptop. I even left a part in the office and traveled back to Salt Lake City. Del mailed it back to me! What great customer service! Would highly recommend.
Cust Serv is grea
These are my go to Hardware Repair guys--and Im a techie myself, though more software than hardware. Thats where these guys come in. They are the most affordable, most reliable, most patient guys in town Highly recommended. Fast, courteous, easy to communicate with and very fair.
Ive been going to this place for years now for numerous of reasons, and not once have I been let down. Very friendly staff, knowledgeable, professional, and great service on whatever you need fixed. I highly recommend this place. The pricing is very reasonable as well comparing to other places.
Knowledgeable staff, were able to quickly diagnose the hardware issue, a broken motherboard, and as promised (was told all other parts were in working order), I replaced the motherboard and my computer is back up and running like nothing happened!
I dumped a full 16 ounce glass of water on my Macbook Air, and the Apple Store told me it would be $750 min to fix. I found Cosmic Computer here, and saw all the great recommendations. Long and short of it, David there was fantastic, charged me $265 to dry it out and replace some damaged stuff, and I was good to go. I strongly recommend these guys. Honest and knowledgeable. David saved me.
The folks at SF Computer Repair are totally the best. Smart (tech, not nerd), fast, efficient and down to earth. They never try to upsell anything and always look for the simplest solutions for problems. Small Town Service in the Big City.
They got my computer up and running again, soldering on a new piece to the motherboard. Cool nerds helping other nerds get their windows to the world up and running again. Highly recommend, as highly as a public comment on the internet can lol.
They hooked me up after my Dell died. Recovered the data and fixed the charging port. Fair prices and fast turnaround.
I was passing thru SF when my computer failed to boot. I phoned SF Computer Repair on Saturday morning, brought the laptop in after noon, and Del had wiped the hard drive of files, reloaded Windows, reloaded data, and had it back to me by 5 PM. Fair pricing, too. Wow, was I grateful for this quick and efficient service. Highly recommended!
Peter is super knowledgeable and helpful! He helped me build my computer at a very affordable price and continues to help me with maintenance. Definitely recommend bringing your computer here for repair. Dont waste your time anywhere else!
Dell and John are the best! We’ve had our MacBook Pros since 2011 and they’re still going strong - thanks to them for addressing any issues over these years. Hoping Apple will come up with another 17 inch MacBook Pro again...
OMG... these guys are so great. I had used them previously for a back up, and then today for a keyboard problem. They are so cool and NOT expensive.
Wow! My Toshiba was a mess unhinged (so was I) and just stopped; I am so happy to say theyre wonderful. Computer better than EVER, the cost more than fair and response same day! Thanks so much!
Exceptional! Computer stopped working this morning, spent all day and went to many other places trying to figure out what was wrong. Came here 10 minutes before closing and John figured out the problem after looking at it for less than a minute. Thought we would spend hundreds of dollars replacing parts but instead John gave us a few tools and told us to buy one small $10 piece. Thank you!!!!
Ive been here twice now, the last time stan wasnt there, but two other guys were. At first I wondered if I was going to get the same great service and the answer was Yes. I was in and out within ten minutes and it didnt cost me a thing. Thanks again guys, to the whole team. You are all awesome!
Brought my Dell laptop back to life after I spilled a LOT of hot coffee on the keyboard. I couldnt believe it - I mean it was a lot of coffee! And not only that - I turned the computer back on! - needless to say - it did some frying. A+++ work at a very fair price. Very VERY happy!
I came into this shop flustered with my suddenly non responsive laptop that I was sure was going to need repairs that cost several hundred dollars. I had trouble finding anyone who did in house work and was told by multiple places that they would need to ship my laptop out to get fixed based on my description of the issue.John met me at the front desk and was incredibly sympathetic and listened to what I had to say. John clearly knows his stuff, and he suggested a problem and potential fix that Lenovo support (or anyone else for that matter) did not even suspect, bring up, or suggest. I walked out with my laptop completely back to normal in under 10 minutes. John is crazy good, crazy nice, and the shop is crazy awesome. I hope I never have computer troubles again, but when I inevitably do, I will be back here.
The worst fear of any small business or company is walking into a technical problem that affects your ability to serve your customer. I walked into that problem this week when my computer wouldnt turn on. Thankfully, not only are these guys highly rated, but they are in the neighborhood! I carried my tower over and they were able to get my problem fixed FAST. Thank you!!!
These guys are the best! I was in town for an event and let me in after they closed to straighten out my ticket situation. Thanks so much for your help today!
I HAD to finish a short job before leaving town the next day, and the aged iMac I needed for the work wouldnt boot. I called SFCR and asked if they have rush service, and they do, for a fee. I took the machine, agreed to pay the fee, and worried that parts would be unavailable or they would break the machine worse than it already was.The opposite happened! In an hour, Del at SFCR called and said my machine was fixed, and as a bonus he had upgraded its RAM in the course of replacing what turned out to be a bad memory chip. I got my job done in time and my computer is working again!Reasonable prices, life-saving super fast service! I hope not to need computer repair again for a long time, but I sure hope SFCR is there for me again when I need them. Highly recommended.
Brought a laptop in to them a few months ago. Couldnt get on the Internet. It was just a button I inadvertently touched... Totally my fault. The staff member was friendly and very carefully explained my error to me. I had never had a laptop before. Great service.
I had several phone conversations with this place confirming what time I would drop off my PC but when I arrived there was no answer at the door or the phone at 2pm on a Saturday. The open sign was lit up. Spent some time at the antique store across the street and they were still MIA when I came back 90 mins later. Apparently they dont mind losing business?
My CPU fan broke and the laptop couldnt start normally, they fixed this problem and told me the process. Nice work.
Moved back to the Mission, and needed conveniently located new resources. Happily found great customer service and reasonable pricing here! thanks Dell and John!Password recovery done on the spot, no appointmentThanks, Pete ( former Rohnert Park paint shop /art studio owner )
NEVER COME TO THIS PLACE!The worst service, my keyboard still doesnt work, the audio output it was good and know doesnt work ether and must funny part is when they stole the video camera just in case! They doesnt give you a warranty and you get your computer with out battery cause like that you cant check if everything its fine!NEVER COME TO THIS PLACE!
These are the nicest guys you will ever meet. Theyre so knowledgable and fair. Fast, too. Its a freakin pleasure to go there even when stressed out from computer problems, to be greeted by such nice humans. I cant say enough good things.
These guys are total pros, and they’ll remind you how nice it can be to work with a team you can trust at a local neighborhood business.I brought in a MacBook Pro that I’d dropped to see if we could at least salvage my data. Not only did they help me save my data and even get it partially working again, they actually explained everything they were seeing and looking for as they stepped through the process. I learned a few things, and another customer (who was raving about his prior experiences at the shop) hung out to chat and learn about the inner workings of a Mac, too.It’s the type of business you hope not to need too often, but I’ll definitely use them the next time we run into a computer issue of any kind.
Incredible experience. Id never go anywhere else in the city for computer issues.
My harddrive wouldnt load ... called and asked for urgent assitance since i needed it asap. he let me come by right way and was able to fix it within an hour! great guy, great service, thanks for giving the quick urgent help!
My PC came down with a horrible virus that slowly shut down all programs and eventually didnt even allow me to boot up! Totally Frustrated and Didnt Know How to Proceed. The people at San Francisco Computer Repair, identified the virus, repaired all the damage done and had my PC up and running in no time. Even saved all my data. And they put up with and answered all my stupid questions during the process! High praise for this company! And nice guys too! If you want to have confidence that your computer will be repaired correctly - Go here!
Good service and communication
Brought 2 computers in for repairs and have been very satisfied. One was a laptop with a cracked screen. They had a replacement and I had it back the next day.
No other place in San Francisco has such excellent and timely service. Took my Lenovo Desktop to two different places (including the Lenovo authorize dealer) and neither place could resolve the repair issues. Took it to SF Computer Repair and had it working an in top shape in less than 24 hours !
Had 1 really stripped screw on my laptop and the person in the shop got it out without even having a proper equipment at that moment. This is the best computer shop I have been to in SF hands down.
John, you did a wonderful job by fixing my HP notebook, many thanks to you!
Fast and easy, very friendly. the go-to place for your computer repair!
I have taken my computer to get fix great job and good service
These guys are the best at what they do. Highly recommended!
Thanks for your kindness! We really appreciate your help.
Theyre awesome!!
Happy that they solved my access problem.
Good work fixing a maddening intermittent connection to the power supply of my 6 year old laptop in a timely manner.
Fixed my Asus G73S ROG DC jack in about a day! San Francisco Computer Repair Thanks guys!!!
I was told that the battery for my laptop was ready, but having visited the shop some days later just found out that it would take another 2 weeks to receive it
Excellent. John fixed the hardware problem with my desktop so quickly that I brought up my laptop overheating, which he promptly fixed 5 minutes later.
Multiple computers in our family, router problems--all problems solved nicely, AND, they make house calls!
Good service
The speedy and quality of repair.
Dell and John are the best.
Great guys
Very conscientious and available